CONNECTICUT

Closed-ended Questions-1. 2. 3. Open-ended Questions-1. 2. 3. Training Notes. What you need to say/do. 1. Show Power Point Slide 3-11 Nonverbal Communication. 2. One of the most important skills in effective listening is to use the other bodily receptors besides your ears. You can be a better listener when you look at the other person. ................
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