Changing Hosting From Yahoo!

[Pages:11]Issue 1 September, 2012

Changing Hosting From Yahoo!

Change Hosting from Yahoo! in Nine Easy Steps!

Moving your website shouldn't have to be a painful experience filled with confusion and downtime. Here are 9 easy steps to ensure a smooth transition from Yahoo! to AT&T Website Solutions.

? 2012 AT&T Intellectual Property. All rights reserved. AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. AT&T, AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other trademarks are the property of their owners. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. Your Web Hosting service is subject to the Terms and Conditions (T&Cs), which may be found at . Service terms and Fees are subject to change without notice. Please read the T&Cs for additional information.

? 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Contents

Step 1: Planning.................................................................................................................................................. 3 Step 2: Back up your website!............................................................................................................................ 3

Using FileZilla................................................................................................................................................ 4 Step 3: Sign up for your new AT&T Website Solutions hosting account.......................................................... 5 Step 4: Uploading your website content............................................................................................................. 6

Publishing your website with Microsoft FrontPageTM ................................................................................... 8 Step 5: Testing and previewing your website..................................................................................................... 9 Step 6: Create your Email accounts.................................................................................................................... 9 Step 7: Change your Nameservers ..................................................................................................................... 9 Step 8: Test your live website .......................................................................................................................... 10 Step 9: Configure your Email client ................................................................................................................. 10 Where to find Help/Instructions ....................................................................................................................... 11

How to Contact Support ............................................................................................................................... 11 Submit a ticket by email: sales@att- ........................................................................... 11 Contact us by phone: .................................................................................................................................... 11

Step 1: Planning

Create a "website move" timeline to ensure that you follow all steps for a successful move of your website files over to Website Solutions. We also recommend informing your customers that you are changing your hosting provider especially if you run an ecommerce store. This helps assure your customers that you have not gone out of business in case your website files go down during the move. Offer an alternate email address and let them know your phone number so they can contact you.

Here is an example timeline:

Day 1:

- Back-up your current site to your computer. You will find how-to's beginning in step 2 of this document

- Signup for your new Website Solutions plan. - Review the setup instructions that we will email you upon signing up for your Website Solutions

Plan.

Day 2:

- Upload your website content to Website Solutions. - Setup your email accounts. - Preview and test uploaded content. - Change DNS to Website Solutions nameservers.

Day 3:

- Once DNS propagation is complete, test live site. - Configure email client settings. (Outlook, Apple Mail, Thunderbird) - Once everything is complete you can cancel your old service.

Step 2: Back up your website!

First, we suggest you create a folder on your Desktop called "Website Backup". Simply right-click anywhere on your desktop and choose New -> Folder. Once you have created your Website backup folder, now you can use an FTP Program such as the free FileZilla to download your current site from your Yahoo! Small Business account to your "Website Backup" file on your computer's hard drive.

* If you have developed your website using one of the Yahoo! site builder tools you will be required to recreate your website using EasySiteWizard Pro. EasySiteWizard Pro allows you to create a great looking website, you will have access to professionally designed templates that are geared for your business. We recommend going to your existing website and copying the text and pasting it into a Word document, this will allow you to use the same content in your new website. EasySiteWizard Pro will take your website to the next level, link your Facebook and Twitter accounts to your site, collect visitor information, display your photos in galleries to engage visitors and much more.

Using FileZilla

To connect to an FTP server, enter your domain name into the host field of the Quickconnect bar (e.g. - see image below) as well as your FTP Username and Password that you set up in your Yahoo! control panel.

Once you have successfully connected, a list of your website files and directories/folders appear on the right side of the main window. The name of the current remote directory is listed in the Remote Site field on the top. The left side shows all the files/folders on your computer.

Transferring files

To download your site to your "Website Backup" file on your computer, simply select all of the files and folders on the right side inside your public or public_html directory and drag them to the left side, to your Website Backup folder on your Desktop as displayed in the image below.

Step 3: Sign up for your new AT&T Website Solutions hosting account.

If you have not already done so, purchase your new hosting account with Website Solutions. DO NOT cancel your Yahoo! Small Business hosting account until you have tested and made sure that everything is moved to your Website Solutions account. Although you will have two hosting accounts working concurrently, this ensures the least amount of downtime. Once you have purchased your new Website Solutions account, make sure to get all of the relevant information you need to setup your website. Upon signing up, you will receive detailed setup instructions via email with all the pertinent information you need. The following are the most important pieces of information you need:

- Logins for FTP, and control panel. You should have received this information in the Welcome Email that we sent you. If you do not have this information contact our support team at 1.888.932.4678 or by emailing support@websites.att- and we can have them resent.

- Instructions on how to create/setup email accounts. For instructions on how to setup your email, access the help section in the EasyMail Setup application within the Website Solutions control panel or refer to the Managing Email document.

- The name of your homepage. Additional information is below on how to name your homepage. - Nameserver/DNS information. Keep this information on-hand. AT&T Website Solutions

nameservers are as follows: o 1st nameserver: ns1.att- o 2nd nameserver: ns2.att-

Step 4: Uploading your website content

Once your new Website Solutions account is created and you have the necessary uploading instructions, you can begin to upload your website content to your Website Solutions account. Make sure that all relevant files are uploaded into the Public directory and that home page is named "index".

We suggest using FTP to upload your files. To configure your FTP client, please use the following information:

Host Name / Address: User Name: Password: your password

Using 216.55.149.9 as the Host Name will ensure that you can upload your website before your domain name's DNS propagates to our name servers. This allows you to preview your website's content before changing your nameservers.

***Please note that once DNS propagation is completed, your domain name will have to be used as the Host Name.

You can upload your website by using the File Manager Pro application found in the control panel. With FileManager Pro you can select each file to upload them. Simply click on Upload then Browse. You'll then be able to select the files from your computer to upload.

You can also repeat step 2 of transferring your files in reverse order with the FTP client you used to download your website from your Yahoo! Small Business account, once you have connected to AT&T Website Solutions servers, simply select all of your website files in the left window and drag them to the public directory in the right window.

Once connected, you will see the following directories:

cgi-bin logs private public

Any files (other than CGI scripts) that are to be viewed by the public should be placed in the "public" directory (or a subdirectory of "public"). CGI scripts must be placed in the "cgi-bin" directory. The first page, (your homepage), should be named either "index.htm", "index.html", "index.shtml", "index.phtml", "index.php", "index.wml", or "index.php3". The server will return the first index file it finds, regardless of any other files you have. Therefore, it is best to keep only one index file in your public directory to avoid confusion. Subsequent pages may be named whatever you wish, but the homepage must be named this way.

If you want your home page to be titled differently from the above names, we recommend that you use the DirectoryIndex command in an .htaccess file. Alternatively, you can use a redirection script.

htaccess Redirect: DirectoryIndex filename.html

JavaScript Redirection script: //redirect to default.htm function goNow() { location.href="default.htm" }

Meta tag Redirection script:

Publishing your website with Microsoft FrontPageTM

If you are using Microsoft FrontPageTM for your website, make sure that you have activated the FrontPage extensions before publishing your site. This can be done by logging into the control panel and accessing the "FrontPage Manager" application.

In FrontPage, from the "File" menu choose the "Publish Web" option. You will be prompted to provide a URL to publish your website files to. After specifying the address to publish to (in the form of ""), you have the choice of publishing the entire website, or just the pages that have been changed. If you are publishing for the first time, choose "Publish all pages."

Important notes:

Publish your site using FrontPage's "Publish Web" function. Your publishing address is your domain name (in the form of ""). FrontPage extensions disable regular FTP access along with the following applications: Ad Manager, Business Card, Plug-in Scripts, File Manager, Database Manager and Website Security. Once your website is published, use a browser and check to make sure all your changes occurred. If they haven't, try refreshing your browser and clearing the Temporary Internet Files (cache) before

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