HELP DESK SYSTEM
2.1 Web Help Desk's Assign Ticket to Technician 8 2.2 Web Help Desk's Knowledge Base 9 2.3 VersaSRS HelpDesk Call Logging Screen 11 2.4 VersaSRS HelpDesk Knowledge Base 12 2.5 Flow Chart of Hospital Pekan Helpdesk 14 2.6 UMP Helpdesk System Flow Chart 16 2.7 Help Desk System Flow Chart 18 3.1 Software Development Life Cycle (SDLC) 20 ................
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