CHAPTER THREE distribute

CHAPTER 3 • SERVICE QUALITy APPROACH 63 but by the sophistication and quality of services available. Today, more than 80% of the workforce in the United States is employed in the service sector, contributing more than 70% to the nation’s income (Fitzsimmons & Fitzsimmons, 2006). ................
................

In order to avoid copyright disputes, this page is only a partial summary.