SYLLABUS



SYLLABUSBANA 3000, Operations Management, Spring 2017Sections 1,2,3,4 Meet Monday & Wednesday, Business School Building Room 2100Section 1, Call #34973, Meets Monday & Wednesday, 9:30am to 10:45amSection 2, Call #34974, Meets Monday & Wednesday, 11:00am to 12:15pmSection 3, Call #34975, Meets Monday & Wednesday, 12:30pm to 1:45pmSection 4, Call #34976, Meets Monday & Wednesday, 2:00pm to 3:15pmSemester active from January 17, 2017 to May 10, 2017Instructor: Michael D. Harper, Ph.D.Schedule:WeekTopicsMondayWednesdaySaturdayDue @ 11:59pmPoints11. Introduction.Jan 18, H1 OpenJan 21, H11022. ForecastingJan 23, H2a OpenJan 25, H2b OpenJan 28, H21033. Linear ProgrammingJan 30, H3a OpenFeb 1, H3b OpenFeb 4, H31044. Aggregate Planning.Feb 6, H4a OpenFeb 8, H4b OpenFeb 11, H41055. InventoryFeb 13, H5a OpenFeb 15, H5b OpenFeb 18, H5106---Exam#1 --- Topics 1-3Feb 20Feb 22, Exam115076. MRP&ABCFeb 27, H6a OpenMar 1, H6b OpenMar 4, H61087. Scheduling & LogisticsMar 6, H7a OpenMar 8, H7b OpenMar 11, H71098. Project Management.Mar 14, H8a OpenMar 15, H8b OpenMar 18, H81010Spring Break – No ClassesMar 20Mar 2211---Exam#2 --- Topics 4-6Mar 27Mar 29, Exam2150129. SPCApr 3, H9a OpenApr 5, H9b OpenApr 8, H9101310. Quality Management.Apr 10, H10a OpenApr 12, H10b OpenApr 15, H101014ReviewApr 17Apr 1915---Exam#3 --- Topics 7-10Apr 24Apr 26, Exam315016ReviewMay 1May 317---Optional Final---May 8May 1090Last day for a Make-up Exam is Friday, May 5, 2017. Afterwards, no make-up exams will be given, no corrections to work will be considered, and only finals will be administered.Grading:PercentageGradeDescription90 to 100AExcellent80 to 89BGood70 to 79CCompetent60 to 69DBelow Average0 to 59FFailingGrade Measures10 Homework Assignments @ 10 points = 100 points3 Exams @ 150 points = 450 points1 Optional Final Exam @ 90 Points = 90 pointsTotal Points = 640 pointsCourse Description. BANA 3000. Operations Management.Introduces the concepts and methods commonly used in manufacturing and service operations. Topics include aggregate planning, inventory control, scheduling, quality control, and linear programming. This is a business core course. Therefore a grade of a ‘C’ or better must be earned to satisfy Business graduation requirements. Semester Hours: 3. When Offered: Fall, Spring, Summer. Prerequisite: ACCT 2200, BANA 2010, and MATH 1080. It is important to take this course junior year.General Policies:Grades based solely on grade measure performance. Grades are not negotiated. No +/- grades.No Curves. No Extra Credit. No Adds. No drops after third exam date. No Incomplete Grades. Normal rounding conventions are used (e.g., ≥0.5 rounded to 1.0 & <0.5 rounded to 0.0) Homework question available on Canvas. Submit homework answers only through Canvas by 11:59pm on the due date. No late assignments are accepted.Homework not submitted has a grade of zero. Exams are in class. No exam will result in a zero. Exams returned. Make-up exams not returned.Make-up exams must be scheduled with me on or before the last day for make-up exams.No make-up exams are given during finals week.The optional final does not count if not taken. But the optional final will count if taken.Optional final is not subject to review and will not be returned.Grades for homework and exams posted online. Optional final grade not posted online.Course grade only reported to the registrar.The policies and procedures in this syllabus will be followed in this course and applies to every student. Students are responsible to know and comply with all policies and procedures. Course Material:Required (Bring to first class period). This is not a textbook but lecture supplements.Red Book, Operations Management, 2016 Edition, M.D. Harper, Ph.D. ISBN: 978-0-982-2980-4-6. The Red Book is available only at the bookstore. Required. This is a textbook.Operations Management: Sustainability and Supply Chain Management, J.Heizer and B.Render, 12th edition, Pearson. ISBN-13:?978-0134130422Required: Canvas. Submit all homework answers only on Canvas. All grades will be posted on Canvas. .Reading Material:The required readings are from the textbook, Operations Management: Sustainability and Supply Chain Management, J.Heizer and B.Render, 12th edition. There will be additional material covered in the lectures not specifically covered in this textbook. The textbook will cover material that will not be covered in the lectures or required for this course. There will also be online material available through the website [ ]. However, reading assignments out of the textbook are required for each topic. In some cases, specific pages are identified for reading. In other cases, the beginning page number is identified and the following pages are indicated for reading where all the information is valuable for this topic but the lectures will identify which material is necessary for this course. Reading required for each ic 1. Introduction.Overview to operations management, Chapter 1, pages 1ff.Operations strategy, chapter 9, pages 367ff.Break-even analysis, supplement 7, pages ic 2. Forecasting.Forecasting, chapter 4, pages ic 3. Linear Programming.Linear Programming, module B, pages 699-728Transportation models, module C, pages 729-746Topic 4. Aggregate Planning.Aggregate planning and S&OP, chapter 13, pages 529ffTopic 5. Inventory Theory.Inventory management, chapter 12, pages 487ffTopic 6. MRP&ABC.Material Requirement Planning (MRP) and ERP, chapter 14, pages 563ffABC analysis, chapter 12, pages 491-ic 7. Scheduling & Logistics Management.Short-Term scheduling, chapter 15, pages 599ffTopic 8. Project Management.Project management, chapter 3, pages 59ffTopic 9. SPC & Statistical Quality Control.Statistical process control, supplement 6, pages 245-259Topic 10. Quality Management.Managing quality, chapter 6, pages 213ffPolicies and Procedures:The policies and procedures in this syllabus will be followed in this course and applies to every student. Students are responsible to know and comply with all policies and procedures. Course Objectives. This course will survey concepts, methods, and strategies commonly used in manufacturing and service operations. Recognition of problems, application of techniques, and communication of results are emphasized through lectures, assignments and exams. This course should provide a student the capability to independently acquire a workable solution to commonly encountered operations problems or to be an effective and substantial contributor in a team effort dealing with operations issues.Course Structure. This course contains lectures, reading material, online material, homework, and exams. Course grade is based solely on student’s performance in the grade measures of homework assignments and exams. Grades are not negotiated. No curves. No extra credit. In calculating course grades, normal rounding conventions are used. The rounding convention used in this course is: a number, X, with a value 1.5≤X<2.5 is rounded to 2.0 if rounding to the unit digit. This rounding convention will be used for grades, homework, and exams.Material in the prerequisite courses is required before taking this course. Prerequisite material will not be covered in this course since students are expected to know the prerequisite material before coming into this course. No late homework assignments are accepted. Homework answers posted online after the due date. Exams given in class. Exams returned after graded. No make-up exams will be scheduled after the last day for make-up exams. Make-up exams are not subject to review and will not be returned. Homework and exam grades posted online. The optional final exam represents the end of the course. The optional final is not subject to review and will not be returned. Optional final grade will not be posted online. Course grade will not be posted online but reported to the registrar. In taking this course, each student is responsible to know and adhere to the policies and procedures in the syllabus.Course Management. This is an on-campus course and not an online course. Class attendance is required. Each student is responsible for the content of each class in the course as well as the required material. Respectful behavior before, during, and after class sessions is expected which includes talking during lectures, arriving late, leaving early, use of cell phones, conducting work during lectures, asking inappropriate questions during lectures, or disrupting the learning process during lectures. Collaboration is encouraged but not required. Collaboration is the responsibility of each student. Lack of collaboration or failure to attend class does not eliminate a student’s responsibility to submit assignments when due. Each student is responsible to submit their own work when due. No collaboration is allowed on exams. If a tutor is used, which is the responsibility of the student, be careful to use the tutor appropriately. Each lecture is designed to present new material or work selected problems while office hours are provided to answer specific questions. The purposes of these two times will not be exchanged. Email communications with me should only be used in emergency munication and Office Hours.I will be available before and after each class period from 9:30am to 3:15pm Monday and Wednesday for students to ask specific questions. I will have office hours from 4:00pm to 5:00pm on Tuesday and Thursday in my office #4205 in the Business School Building 4th floor. No appointment is required or made. I will meet with students on a first come first served basis. During office hours, I will not respond to requests that include, but not limited to, grading assignments, working your homework for you or with you, giving lectures, or giving out answers to problems. Office hours are not the only source of help for understanding the material. I expect a student to utilize the sources available in this course in addition to office hours. Respect the time a student has during office hours and do not interrupt. I do not conduct office hours or answer questions about the material between exams or between final exams.Discussions are provided on Canvas for students to discuss course material. Use the Canvas discussions for asking questions about the course material, answering questions about the course material, organizing study groups, making announcements about study groups, etc. If possible, I will have a student assistant monitor the discussion questions on Canvas and respond when appropriate. My student assistant will also be available at various times and manners throughout the week. Email should only be used for necessary communication with me that does not include material already stated in the syllabus, announcements made in Canvas, or questions about the material that could be asked through the discussion provided in Canvas. I will direct you to appropriate sources if necessary. Any student email to me must only be to the email address [ Michael.D.Harper@ucdenver.edu ] and must contain “BANA 3000, Section #” in the subject area. If this address is not used, I may not receive or read the email. I will only read and respond to emails Monday, Tuesday, Wednesday, and Thursday nights after 9pm that have been correctly sent before 9pm. In summary, I am available in various manners Monday, Tuesday, Wednesday, and Thursday. I am available Monday and Wednesday from 9:30am through 3:15pm between classes to answer questions in person, Monday, Tuesday, Wednesday, and Thursday evenings after 9:00pm to answer necessary emails, Tuesday and Thursday office hours from 4:00pm to 5:00pm in my office #4205. I am not available other times in person or by email.Homework Assignments. Homework assignments are required in this course. I will post homework questions online after the material is covered in the course. Students will submit answers to the homework only through Canvas. Homework will be graded and answers posted online after the homework due date. No late assignments are accepted. Submit answers to homework assignments only through Canvas. Student is responsible to submit answers through Canvas correctly, completely, and on time. Submit homework assignments only once. Answers submitted to homework assignments will be accepted as an entire assignment and graded as an entire assignment. Once you begin submission of homework answers, you have only 60 minutes to submit the entire assignment. Homework assignments must be submitted on or before the due date indicated. Homework assignments not submitted have a grade of zero. No late homework assignments are accepted. The answers to the homework will be posted online after the due date. No partial credit. Any grading errors should be resolved as soon as possible. No corrections to graded material will be made after the last day for make-up exams.Collaboration on homework is encouraged to understand the material but not required. Students are required to perform their own work. Pay special attention to never round during calculations, only round presentations. The rounding convention used is: a number, X, with a value 1.5≤X<2.5 is rounded to 2.0 if rounding to the unit digit. Homework assignments are an important part of the course. The value of homework assignments extends to the discussion of the answers during class. Since answers to the homework will be posted online prior to discussion in class, it is the responsibility of each student to bring the answers to class. Since the lecture on the homework answers is considered part of the course, material presented in these lectures could be on exams. But exams could contain questions different than homework questions even though based on the same material. Exams. Examinations (exams and final) will be given in class during this course. Each exam may be taken only once. Exams will be in-class, multiple-choice, timed, and designed for evaluation. No collaboration is allowed. Collaboration is cheating. Each student is responsible to bring the Red Book, pen or pencil, calculator, and student ID. Each student must place their student ID in front of them before they can receive their exam. Each student must take their own exam. Each student is required to submit the exam within the scheduled time. If a student arrives late or causes a delay during the time, the exam is still required to be done within the scheduled time. No other material especially homework or scratch paper is allowed. No other equipment especially communication devices such as phones or laptops is allowed. No sharing of material or equipment is allowed. If academic dishonest occurs on an exam, the student will receive a zero for the exam. Any incident of academic dishonesty may be reported to Internal Affairs Committee of the Business School at the University of Colorado at Denver for further action. Answers to the exams will be posted online. Exams will be returned during class. Any corrections should be made as soon as possible. Answers to the exams will not be discussed until after they are returned. Any absence at an exam will result in a zero for the exam. Make-up exams to replace a zero should be scheduled with me and taken as soon as possible. Make-up exam must be taken on or before the last day for make-up exams. No make-up exams will be given after the last day for make-up exams. Make-up exams are not the same as exams administered during the term but are equivalent exams based on the same material. Make-up exams are not subject to review and will not be returned.The optional final exam will only be given during the scheduled time. The optional final exam is not subject to review. The optional final exam will not be returned. The optional final exam represents the end of the course. There is no make-up exam for the optional final exam. The optional final exam is not a required part of the course. If you do not take the optional final exam, it will not count in your course grade. But if you take the optional final exam, it will count in your course grade. Beginning an optional final exam constitutes taking the optional final exam. Only one optional final exam may be taken. No optional final exam will be given after the end of the course. Grades on the optional final exam will not be posted. Course grades will be reported to the registrar and will include the optional final exam if taken. An exam may be taken only once. Each student is required to follow the exam rules for all exams. Exam Rules: 1. Any violation of these rules will be considered academic dishonesty. If academic dishonest occurs on an exam, the student will receive a zero for the exam. Any incident of academic dishonesty may be reported to Internal Affairs Committee of the Business School at the University of Colorado at Denver for further action. 2. Each student must place their student ID in front of them before they can receive their exam. Each student must take their own exam. 3. You may use the Red Book but no other material including scratch paper.4. You may use a pen, pencil, eraser, and calculator but no other equipment including cell phones. You are not allowed to use cell phones, recording devices, or photographic devices.5. You may not share material or equipment. You are required to bring in your own Red Book, calculator, pen, or pencil.6. Place all work on exam and turn in all work on exam. Do not place work on additional paper, Red Book, or any other media (including electronic media).7. Submit only one answer for each question and submit the best answer.8. Only answers are graded. Work is not graded. No partial credit.9. Header information applies to all questions in that part but questions are independent.10. Never round during calculations. Only round presentations including answers according to the stated rounded conventions in this syllabus.11. All questions are graded and have equal value.12. The exam is timed and must be submitted when time is done. The exam is designed for evaluation. 13. You may turn in exam early. But once exam is turned in, no corrections is allowed.14. No collaboration is allowed. There can be more than one version of the exam. 15. Do not talk about the material, questions, or answers after the exam.16. I will not answer questions about the material during an exam or between exams.17. Answers to exams will be posted online. Exams will be returned during class and not before. Exams will not be discussed until after exams are returned during class.Academic Dishonesty. If academic dishonest occurs on a homework assignment or exam, the work will receive a grade of zero. Any incident of academic dishonesty may be reported to Internal Affairs Committee of the Business School at the University of Colorado at Denver for further action. Conduct. I expect strict adherence to the code of conduct as stated in the Catalog of the University of Colorado at Denver. [ ]I will take action and initiate due process against violations of the code of conduct. Violations include verbal and physical disruption or intimidation. Actions to initiate due process can include a formal report to the Behavioral Assessment and Threat Assessment Team (BETA) [],the Campus Assessment, Response, & Evaluation Team (CARE) [ WWW.ucdenver.edu/life/services/CARE ],or the Internal Affairs Committee of the Business School at the University of Colorado at Denver. Conduct also includes etiquette before, during, and after each class that is respectful to all people, the facilities, and the institution. Hour Commitment Expectation. Faculty policies state that courses in the business school should require of their students a workload in and out of class that enhances quality education and is consistent with the amount of academic credit for a course. It is expected that out of class time a student will spend is from two to three times the time spent in class. This course requires homework and exams due on a regular basis. Policy on Adds, Drops, and Incomplete Grades. I do not approve adds. I do not approve drops after the third exam. No incomplete grades are given. Statement. Policies in this syllabus apply to every student. Although I may consider special circumstances during the course, standards will never be compromised and all work must be done during the semester according to the syllabus. Any action taken by me that may be considered to vary from these policies is not cause to eliminate or alter any student’s responsibility to adhere to all the requirements of the course or to prevent my action in enforcing the policies in the course to every student.* * * END OF SYLLABUS * * * ................
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