In sta ll a ti o n a n d U s e r’ s G ui d e

Lenovo Hardware Management Pack for Microsoft System Center Operations Manager Installation and User's Guide

Version 6.1

Lenovo Hardware Management Pack for Microsoft System Center Operations Manager Installation and User's Guide

Version 6.1

Note Before using this information and the product it supports, read the information in "Notices" on page 123.

Edition Notice

?

This edition applies to the Lenovo Hardware Management Pack for Microsoft(tm) System Center Operations Manager, v6.1 and to all subsequent releases and modifications until otherwise indicated in new editions. ? Copyright Lenovo 2014, 2015. Portions ? Copyright IBM Corporation 1999. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents

Figures . . . . . . . . . . . . . .. v

Tables . . . . . . . . . . . . . .. vii

About this publication . . . . . . .. ix

Conventions and terminology . . . . . . .. ix

Information resources . . . . . . .. xi

PDF files . . . . . . . . . . . . . .. xi World Wide Web resources . . . . . . . .. xi

Chapter 1. Lenovo Hardware Management Pack for Microsoft System Center Operations Manager, v6.1 . . .. 1

Key features . . . . . . . . . . . . .. 1 Premium features . . . . . . . . . . . .. 1 Trial license support . . . . . . . . . . .. 2

Chapter 2. Technical overview . . . .. 3

How Lenovo Hardware Management Pack supports enhanced system features . . . . . . . . .. 4 Management concepts . . . . . . . . . .. 4

Chapter 3. Supported configurations .. 7

Supported servers . . . . . . . . . . .. 7 Supported BladeCenter Chassis . . . . . . .. 7 Supported Flex System Chassis . . . . . . .. 8 Supported configurations of management servers .. 8

Supported versions of Microsoft System Center Operations Manager for management servers .. 8 Supported configurations and requirements for a managed system . . . . . . . . . . . .. 9 Supported operating systems for managed systems . . . . . . . . . . . . . .. 9 Supported versions of IBM Systems Director Agent . . . . . . . . . . . . . .. 10

Chapter 4. Installing Lenovo Hardware Management Pack and other components . . . . . . . . . . .. 15

Overview of the installation process . . . . .. 15 Installation requirements for Lenovo Hardware Management Pack . . . . . . . . . .. 15

Before you install Lenovo Hardware Management Pack . . . . . . . . . . . . . . . .. 17

Installing Lenovo Hardware Management Pack 17 Installing Lenovo Hardware Management Pack on more than one management server . . . . .. 23 Installing IBM Power CIM Provider . . . . .. 23 The Lenovo License Tool and activating the premium features . . . . . . . . . . .. 24

Upgrading to Lenovo Hardware Management Pack for Microsoft System Center Operations Manager, v6.1 . . . . . . . . . . . . . . . .. 24

Upgrading Lenovo Hardware Management Pack on more than one management server . . .. 24 Uninstalling Lenovo Hardware Management Pack v6.1 . . . . . . . . . . . . . . . .. 25 Deleting Lenovo Hardware Management Packs .. 25 Removing the IBM Power CIM Provider. . .. 26 Uninstalling the software package . . . . .. 26 Downgrading to a previous version of Lenovo Hardware Management Pack . . . . . .. 26 Information about reinstalling Lenovo Hardware Management Pack v6.1 . . . . . . . . .. 27 Configuring BladeCenter SNMP settings. . . .. 27 Discovering a BladeCenter in Microsoft System Center Operations Manager 2007 . . . . .. 30 Discovering a BladeCenter in Microsoft System Center Operations Manager 2012 . . . . .. 33 Removing a discovered BladeCenter Chassis .. 40 Discovering a Flex System Chassis enabled for SNMP . . . . . . . . . . . . . . .. 41 Enabling SNMPv1 Agent . . . . . . . .. 43 Enabling SNMPv3 Agent . . . . . . . .. 45 Discovering a Flex System Chassis in Microsoft System Center Operations Manager 2007 . .. 46 Discovering a Flex System Chassis in Microsoft System Center Operations Manager 2012 . .. 46 Discovering a Flex System Chassis that is or will be managed by Lenovo XClarity Administrator . 47 Removing a discovered Flex System Chassis .. 50

Chapter 5. Working with Lenovo Hardware Management Pack . . . .. 51

Monitoring through the Operations Manager Console. . . . . . . . . . . . . . .. 51 Adding a system that will be managed by Operations Manager . . . . . . . . . .. 59

Optional steps before starting this task . . .. 59 Using the Discovery Wizard to add a system . .. 61 Refresh Lenovo Windows Computer information .. 69 Viewing inventory . . . . . . . . . . .. 70 Monitoring the health of systems, hardware components, and other targets . . . . . . .. 70 Viewing alerts . . . . . . . . . . . .. 71

Locating and viewing hardware errors . . .. 73 Using Health Explorer to identify and resolve problems . . . . . . . . . . . . . .. 73 Using knowledge pages to resolve problems . .. 75

Chapter 6. Using premium features .. 77

Health monitoring of IMM-based servers . . .. 77 Adding an IMM-based server that will be managed by Operations Manager . . . . .. 77

? Lenovo 2014, 2015. Portions ? IBM Corp. 1999.

iii

Using the power management feature for Hardware Failure Management . . . . . .. 80 Remote control of BladeCenter x86/x64 Blade servers . . . . . . . . . . . . . . .. 80 Remote Shutdown of an operating system . .. 81 Setting the power threshold . . . . . . . .. 84 Enabling and setting power capping . . . . .. 89 Viewing the power data for client System x servers 94 Remotely controlling Flex Systems. . . . . .. 95 Launching the Lenovo Flex System Chassis Web Console. . . . . . . . . . . . . . .. 99 Discovering a Lenovo Flex System Chassis Flex System Manager . . . . . . . . . . .. 102 Launching the Flex System Manager Web Console 103

Appendix A. Best practices . . . .. 109

Best practice: Determining the cause of an error 109 Best practice: Rediscovering all BladeCenters . .. 112 Best practice: Rediscovering a renamed server .. 112

Appendix B. Troubleshooting . . .. 115

Troubleshooting errors returned from the IBM Power CIM Provider . . . . . . . . . .. 115

Troubleshooting the installation of the IBM Power CIM Provider . . . . . . . . . . . .. 115

Verifying a IBM Power CIM Provider installation finished successfully . . . . .. 115 How to fix a failed IBM Power CIM Provider installation . . . . . . . . . . . .. 116 How to remove a chassis in Network Devices Pending Management on Windows Server 2012 .. 117 How to fix the failed task of opening an IMM/AMM/CMM Web Console on an SCOM Console using Windows Server 2012. . . . .. 118

Appendix C. Accessibility features

119

Appendix D. System firewall settings 121

Notices . . . . . . . . . . . . .. 123

Trademarks . . . . . . . . . . . . .. 124 Important notes . . . . . . . . . . .. 124

Index . . . . . . . . . . . . . .. 125

iv Lenovo Hardware Management Pack for Operations Manager, Version 6.1 User's Guide

Figures

1. Software License Agreement . . . . . .. 18

2. Trial Version . . . . . . . . . . .. 19

3. Destination folder . . . . . . . . .. 20

4. Ready to Repair Program . . . . . . .. 21

5. Default SNMP ports . . . . . . . .. 28

6. Enabling alerts using SNMP . . . . . .. 29

7. Remote Alert Recipient. . . . . . . .. 29

8. Monitored alerts . . . . . . . . . .. 30

9. Discovery Wizard . . . . . . . . .. 31

10. Discovery Method . . . . . . . . .. 32

11. Select Objects to Manage . . . . . . .. 33

12. Discovery types . . . . . . . . . .. 34

13. General Properties page . . . . . . .. 35

14. Introduction . . . . . . . . . . .. 36

15. Devices . . . . . . . . . . . . .. 37

16. Creating the discovery warning . . . . .. 38

17. Discovery Wizard Completion . . . . .. 39

18. Discovery Rules . . . . . . . . . .. 40

19. Default SNMP ports . . . . . . . .. 41

20. Setting default SNMP ports . . . . . .. 42

21. Selecting Event Recipients. . . . . . .. 42

22. Create Event Recipients . . . . . . .. 42

23. Creating an SNMP Recipient . . . . . .. 43

24. Event Recipient Global Settings . . . . .. 43

25. Simple Network Management Protocol

(SNMP) . . . . . . . . . . . . .. 44

26. Security Policy setting . . . . . . . .. 45

27. Account credentials for creating a new user for

SNMPv3 devices . . . . . . . . . .. 46

28. Monitoring pane . . . . . . . . . .. 52

29. Windows Computers on Lenovo System x or

x86/x64 Blade Server view . . . . . .. 53

30. Lenovo BladeCenter(s) and Modules folder

view . . . . . . . . . . . . . .. 54

31. Lenovo BladeCenter Modules . . . . .. 55

32. Lenovo Flex System Chassis folder view

56

33. Lenovo Flex System Chassis Modules . . .. 57

34. Lenovo Integrated Management Module

Active Alerts view . . . . . . . . .. 58

35. Dashboard view . . . . . . . . . .. 59

36. Hardware Management Software

Configuration Advisor program . . . . .. 60

37. PowerShell example of net view . . . .. 61

38. Using the context menu to select the Discovery

wizard . . . . . . . . . . . . .. 62

39. Using the context menu to select the Discovery

Wizard (SP1) . . . . . . . . . . .. 62

40. Computer and Device Manager Introduction 63

41. Selecting the Auto or Advanced discovery

method . . . . . . . . . . . . .. 64

42. Discovery Method . . . . . . . . .. 65

43. Discovery Method with sample information 66

44. Select Objects to Manage . . . . . . .. 67

45. Computer and Device Management Wizard

Summary . . . . . . . . . . . .. 68

46. Agent Management Task Status . . . . .. 69

? Lenovo 2014, 2015. Portions ? IBM Corp. 1999.

47. Active Alerts example . . . . . . . .. 71

48. Example of a critical error showing up in a

managed system . . . . . . . . . .. 73

49. Example of hardware components causing a

system to be in error . . . . . . . .. 74

50. Example of one knowledge page linking to

another . . . . . . . . . . . . .. 75

51. Example of Alert Properties . . . . . .. 76

52. IMM Discovery Console . . . . . . .. 78

53. IMM Discovery . . . . . . . . . .. 78

54. Lenovo Integrated Management Module

79

55. IMM Authentication . . . . . . . .. 79

56. Power Capping Management . . . . .. 80

57. Operations Manager Console premium feature

is enabled example . . . . . . . . .. 81

58. Task Status for Shutdown Operating System

on this Blade . . . . . . . . . . .. 82

59. Task status indicating the shutdown task has

been sent to this Blade . . . . . . . .. 83

60. Example of a Task Output message . . .. 84

61. Example of Set/Unset Power Threshold task 85

62. Target and task parameters of Set/Unset

Power Threshold task . . . . . . . .. 86

63. Override the task parameters of Set/Unset

Power Threshold task . . . . . . . .. 87

64. New values of the task parameters of

Set/Unset Power Threshold task . . . .. 88

65. Task Status indicating the Set/Unset Power

Threshold task has been sent to the target

server . . . . . . . . . . . . .. 89

66. Example of Set Power Capping task . . .. 90

67. Target and task parameters of the Set Power

Capping task . . . . . . . . . . .. 91

68. Override the Task Parameters of Set Power

Capping task . . . . . . . . . . .. 92

69. New values of the Task Parameters of Set

Power Capping task . . . . . . . .. 93

70. Task Status indicating the Set Power Capping

task has been sent to the target server. . .. 94

71. Lenovo System x Power Data Chart . . .. 95

72. Example of remote power options for Lenovo

Flex System Chassis Compute Nodes . . .. 96

73. Run Task - Lenovo Flex System Chassis: Power

On this Computer Node . . . . . . .. 97

74. Task status for remote power on . . . .. 98

75. Task Status indicating power on failed because

no license is installed . . . . . . . .. 99

76. Example of launching the Lenovo Flex

System Chassis Web Console . . . . .. 100

77. Certificate error when opening the Lenovo

Flex System Chassis Web Console. . . .. 100

78. Loading CMM Web Console . . . . .. 101

79. CMM Web Console . . . . . . . .. 101

80. CMM Console . . . . . . . . . .. 102

81. Example of a Lenovo Flex System Chassis

FSM . . . . . . . . . . . . .. 103

v

82. Refreshing the Chassis Module . . . .. 103

83. Example of setting the FSM IP address from

the SCOM console . . . . . . . . .. 104

84. Run Task - Set FSM IP Address window

104

85. Example of overriding FSM IP address

105

86. Task Status of Setting FSM IP Address

indicating the task successfully completed .. 106

87. Example of launching an FSM Web Console

from the SCOM console . . . . . . .. 106

88. LenovoFlex System Manager Web Console log in window . . . . . . . . . .. 107

89. Example of selecting a system with a critical state . . . . . . . . . . . . .. 109

90. System x Windows Management Instrumentation (WMI) event . . . . .. 111

91. Example of the State Change Events tab detail information . . . . . . . . . . .. 111

92. Deleting a renamed server . . . . . .. 113

vi Lenovo Hardware Management Pack for Operations Manager, Version 6.1 User's Guide

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