JOB DESCRIPTION FOR JOB TITLE:
|SUPERVISOR TRANSPORTATION |
|Job Code: 412004 |FLSA Status: Exempt |Mgt. Approval: W. Abbott |Date: 3.2018 |
|Department: Facilities & Engineering |HR Approval: K. Sawyer |Date: 3.2018 |
|JOB SUMMARY |
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|The nature of the services provided by this position may affect UW Health Patients, Visitors, Employees and departments. A wide variety of both internal and external |
|relationships are involved in carrying out the duties of this position. |
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|Under the direction of the Manager Transportation & Fleet Operations, the Supervisor Transportation provides primary supervision of Transportation staff (i.e. Drivers) |
|and coordination of equipment and vehicles needed to accomplish the courier services, furniture, material and equipment moves which includes, but not limited to: |
|deliveries of a wide variety of supplies, equipment, material, mail and other items. as well as some aspects of fleet management. |
|MAJOR RESPONSIBILITIES |
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|May participate in Manager On-Call rotation for 1st shift, weekend and holidays emergency call in of appropriate staff. |
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|A wide variety of internal and external interactions are required within UW Health, to include but not limited to: University Hospital, ambulatory clinics and business |
|locations at all levels. Must maintain excellent relationships and communications with all customers of Facility and Engineering Services Transportation services. |
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|Involves the general supervision, direction, interaction, planning and scheduling of work assignments for Transportation employees, to ensure adequate coverage (24/7, |
|365 days) of all Transportation functions. Additionally, supplies coordination of Snow Emergency vehicle and staffing needs. |
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|Maintains a limited fleet of vehicles for UW Health use outside of the department. |
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|Assembles schedules to assure adequate staffing meets daily needs, including weekends and holidays. Establish and publish scheduled routes for the movement of requested|
|and routine deliveries, as required to fulfill the needs of UW Health locations. |
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|Prioritize and distribute Transportation service requests to staff. |
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|Arrange disposal of excess equipment, per departmental and UW Health Policies and guidelines. |
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|Inspect all vehicles and ensure a high level of cleanliness is maintained by the Drivers. |
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|Provide required documentation to Manager Transportation & Fleet Operations, as requested. |
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|Maintains employee performance reviews. |
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|Investigate and implement training programs for staff. Conduct or arrange training courses and review their effectiveness. |
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|Interact with Safety & Human Resource departments to ensure mandatory training requirements are met. |
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|Drive Transportation vehicles to provide back-up for Transportation staff, as needed. |
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|Provide guidance, when needed, to assure accurate, up-to-date timekeeping and work order documentation. |
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|Approve time cards through the appropriate system. |
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|Conduct interviews for and recommend hiring of new staff. |
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|Assist with other projects, as assigned by the Manager Transportation & Fleet Operations. |
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|Teamwork: Incumbent is expected to participate as a member of the leadership team of Facilities & Engineering services department, sharing mutual goals and a common |
|mission of the department, division and UW Health. Incumbent will demonstrate respect and cooperative relationships. |
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|Communication: Incumbent will demonstrate good interpersonal skills with all whom they interact, including: other hospital staff, visitors and most importantly, |
|patients and their family members. All communications, verbal and written, should demonstrate a commitment to customer service and excellence. Incumbent must |
|effectively send, receive and respond to information ensuring a high level of patient care and service. |
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|Initiative: Incumbent is committed to and performs a high standard of work contributing to quality patient care. Incumbent assumes responsibility and accountability for|
|his/her actions. To meet the challenges of a changing environment, incumbent is timely in meeting his/her job responsibilities and strives to provide excellent customer|
|service. Incumbent values accomplishments and shows enthusiasm and pride in the hospital. Incumbent demonstrates a self-directed effort that confirms the ability to |
|recognize-personal - strengths and weaknesses. Incumbent is expected to develop goals for professional growth and strive to achieve those goals. |
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|Customer Service: Incumbent is expected to demonstrate a commitment to courteous, sincere, and sensitive customer service, and present a positive and caring attitude in|
|all interactions with patients, visitors, and staff. Incumbent is tolerant; and accepts diversity. Incumbent presents a positive image of themselves and of the hospital|
|in all personal, e-mail and telephone interactions. |
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|Quality Improvement: Incumbent demonstrates a commitment to quality and excellence. Problems are solved through critical evaluation of data based information and |
|continuous improvement efforts that lead to effective quality-based outcomes. Incumbent is expected to be able to accurately identify and diagnose an issue, identify |
|alternatives, implement a plan, evaluate and communicate results. |
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|Perform additional duties as assigned. |
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|The above listings of responsibilities are not all inclusive. Guidelines and detail of responsibilities will be provided by the Manager Transportation & Fleet |
|Operations. |
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|ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS. |
|JOB REQUIREMENTS |
|Education |Minimum |High School Diploma or equivalent |
| |Preferred |Bachelor’s Degree |
|Work Experience |Minimum |Three years progressively responsible experience in supervision; including one year of driver or |
| | |transportation experience. |
| |Preferred |Five years of supervisory experience working within a transportation environment. |
|Licenses & Certifications |Minimum |Valid Wisconsin Driver’s License |
| |Preferred |Valid CDL License |
|Required Skills, Knowledge, and Abilities |Must be 21 years of age to drive a UW Health Fleet vehicle. |
| |Ability to be insured by Hospital’s risk management insurer which requires (1) a valid Wisconsin Driver’s |
| |License and (2) successfully passing a driving background check. |
| |Knowledge of information systems and various computer software programs, such as: database, word processing, |
| |spreadsheet, email, calendar and project management. Experience with Microsoft Office programs. |
| |Proficient written and verbal communications skills. |
| |Strong customer service skills. |
|AGE SPECIFIC COMPETENCY (Clinical jobs only) |
|Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients. |
|Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate boxes below. Next, |
| |Infants (Birth – 11 months) | |Adolescent (13 – 19 years) |
| |Toddlers (1 – 3 years) | |Young Adult (20 – 40 years) |
| |Preschool (4 – 5 years) | |Middle Adult (41 – 65 years) |
| |School Age (6 – 12 years) | |Older Adult (Over 65 years) |
|JOB FUNCTIONS |
|Review the employee’s job description and identify each essential function that is performed differently based on the age group of the patient. |
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|PHYSICAL REQUIREMENTS |
|Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with |
|disabilities to perform the essential functions of this position. |
|Physical Demand Level |Occasional |Frequent |Constant |
| |Up to 33% of the time |34%-66% of the time |67%-100% of the time |
| |Sedentary: Ability to lift up to 10 pounds maximum and occasionally |Up to 10# |Negligible |Negligible |
| |lifting and/or carrying such articles as dockets, ledgers and small | | | |
| |tools. Although a sedentary job is defined as one, which involves | | | |
| |sitting, a certain amount of walking and standing is often necessary | | | |
| |in carrying out job duties. Jobs are sedentary if walking and | | | |
| |standing are required only occasionally and other sedentary criteria | | | |
| |are met. | | | |
| |Light: Ability to lift up to 20 pounds maximum with frequent lifting |Up to 20# |Up to 10# or requires |Negligible or constant |
| |and/or carrying of objects weighing up to 10 pounds. Even though the | |significant walking or |push/pull of items of |
| |weight lifted may only be a negligible amount, a job is in this | |standing, or requires |negligible weight |
| |category when it requires walking or standing to a significant degree.| |pushing/pulling of arm/leg | |
| | | |controls | |
|X |Medium: Ability to lift up to 50 pounds maximum with frequent |20-50# |10-25# |Negligible-10# |
| |lifting/and or carrying objects weighing up to 25 pounds. | | | |
| |Heavy: Ability to lift up to 100 pounds maximum with frequent lifting |50-100# |25-50# |10-20# |
| |and/or carrying objects weighing up to 50 pounds. | | | |
| |Very Heavy: Ability to lift over 100 pounds with frequent lifting |Over 100# |Over 50# |Over 20# |
| |and/or carrying objects weighing over 50 pounds. | | | |
|Other - list any other physical requirements or bona fide occupational | |
|qualifications not indicated above: | |
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.
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