Hospitality Suite 18.5 Installation

Hospitality Suite 18.5

Installation

Windows XP/Vista/7 2003 Server/2008 Server

64bit Client/Server

Dec, 2012

Computrition Software Systems

Hospitality Suite Installation

Windows XP/Vista/7 - Server 2003 Server 2008

Client/Server

Welcome to the Computrition Hospitality Suite! Before you install the Hospitality Suite, please remember to read the following instructions carefully. This software is designed to take advantage of the latest technical advances available. Computrition recommends that you utilize the best and most advanced hardware available for optimum system performance.

The Hospitality Suite utilizes technologies from different industry leaders, most notably, Oracle. Oracle is the world's largest and best rated developer of Relational Database Management Systems (RDBMS). As a member of the Oracle Alliance, Computrition has committed its products to operate with an Oracle Database as the foundation, enabling the future growth of the Hospitality Suite to accommodate large enterprise class organizations.

Please follow all instructions precisely, and if you have any questions about how to install this software, call the Computrition Customer Support line at (800) 222-4458 for assistance.

Attention !

If you are installing Oracle on new hardware, please proceed to Section D. If you are upgrading from a prior release of 10g/11g, please follow all sections of this document.

The instructions and screen shots are based on the Windows 2008 operating system.

Here are the steps involved in installing your Computrition System:

A. Export Data

B. Uninstalling Oracle 10g C. Uninstalling Oracle 11g 11.2.0.1/11.2.0.2

D. Installing the Hospitality Suite and Oracle 11g ? Server Level

D. Installing the Hospitality Suite and Oracle 11g ? Server Level

1. Installing Oracle 11g (11.2.0.3) Server (Database)

2. Modify the listener.ora and sqlnet.ora 3. Oracle 11g Memory Parameters 4. Installing Oracle 11g (11.2.0.3) Critical Patch Update (CPU) 5. Installing Oracle 11g (11.2.0.3) Client ? Server Level 6. Installing the Hospitality Suite 7. Importing Data

E. Installing the Hospitality Suite and Oracle 11g ? Client Level

1. Creating a new "oracle" account in Windows

2. Installing Oracle 11g (11.2.0.3) Client

3. Configuring the Oracle Net Service (HS)

4. Installing Hospitality Suite

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Computrition Software Systems

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Exporting Data

This is a CRITICAL STEP of the installation process.

These instructions are based on the software being installed in the following directory or folder: C:\Program Files\Computrition\Hospitality Suite. If your software is loaded in a different location, please make the necessary adjustments.

Before you begin - You must plan for the appropriate available disk space (depending on the size of your data, and number of data sets).

Log all users out of the system.

1. Close all open windows.

2. Before exporting the data, you will need to have a folder where the file will be exported. If you do not already have a folder designated for this purpose, please follow these steps.

a. Double-click My Computer>C:>Program Files. b. Click File>New>Folder. c. Type CiDataExport.

Remember that this folder is the directory where the data will be saved. You will need to access this folder in step 8.

3. Click Start>Programs>Computrition>Hospitality Suite>Hospitality Suite Administration.

4. Enter your username (Company Schema), password, and host in the dialog box and click OK.

5. After the Utility has started, a screen will appear. Click the Data tab.

6. Click the Export button.

7. Click the Browse button to select the folder to export the data into. Remember the CiDataExport folder you created in step 3? To navigate to that folder, double-click C:>Program Files>CiDataExport. Click OK.

8. C:\Program Files\CiDataExport will appear in the Export Folder field. If it does not, repeat step 8. When you are ready to export the data, click the Start Export button. The system may appear frozen, but the Oracle database is working. Do not use the computer while this process is running.

9. When the process is complete, the utility will display a message that you have successfully created an export. The file will have a .NEW extension.

10. Click Done. Close all open windows.

11. Repeat the process for each additional Company Schema.

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Uninstalling Oracle 10g

Windows XP/Vista 2003 Server/2008 Server

You must be logged in as a member of the Administrator group to uninstall Oracle 10g. In this section, you will be asked to expand or collapse a selection. Expanding a selection means to click the plus sign next to it, and collapsing a selection means to click the minus sign next to it. If you are uninstalling Oracle from a client, start on step 16. Some steps may not be required.

1. To start uninstalling Oracle 10g, you must first delete the HS database and remove the LISTENER (Server Only). Click Start>Programs>Oracle ? OraDb10g_home1>Configuration and Migration Tools>Database Configuration Assistant.

2. Click Next.

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