Team Contract and Code of Conduct



Team Contract, Code of Conduct, and “How To Win Friends And Influence Other People”

Your assignment as a team is to develop

1. A team contract that specifies overall team purpose and the responsibilities of each of the team members.

2. A code of conduct outlining norms or ground rules that your team members will follow.

3. A group biography and a plan to implement Dale Carnegie’s “how to win friends and influence other people” principles

Team Contract

The purpose of the team contract is to develop a statement of the team's purpose and the duties/roles of each team member including how leadership functions will be carried out. You should carefully describe what is expected from each member of the team. Sample questions:

1. What is our team's purpose or mission?

2. What are duties/role of each team member? What is expected of each team member?

3. How will the team handle the leadership/facilitation/management activities?

You are to write a team contract for your team. Every member of the team must agree to the terms and sign the contract. The contract must be no longer than one page and must be typed and SIGNED!!!.

Code of Conduct

Outcome: Code of conduct stating norms or rules for team to follow. (This will include both task-oriented and people related ground rules.)

Evidence: At least a 2-page document summarizing ground rules/norms/strategies and the evidence you would see, hear, or feel to know if the ground rule was being followed? (Document must be typed.)

Procedure:

1. Brainstorm a list of norms or ground rules that will affect how your team will operate. Make sure that some of these norms are related to task work and some are related to group dynamics (people) work.

2. For each norm, identify what behavior you would see, hear, or feel if this norm were accepted by the team (evidence?). Develop some hypothetical situations to see how it would work, and what evidence you would need to have to know if the norm is or isn't being followed.

3. Check for consensus on the content and wording of your code of conduct. Can every team member agree to attempt to honor it as it stands?

4. Have each member sign the code of conduct. Make copies for each team member and me.

Issues to consider putting in your code:

What do "on time" and "attendance" mean?

How will decisions be made?

How will conflict be handled?

What behaviors should be encouraged? Avoided?

What happens when the ground rules are broken? How will you handle exceptions?

What recourse will you take when a team member does not perform agreed to responsibilities? What happens when one of the team members lets the others down?

How will specific roles (activities, tasks) be assigned for team projects?

How will team members give each other feedback on their performance?

How will your team avoid these Ten Errors Behind Most Communication Breakdowns/Problems:

1. Having no clear goal.

2. Not establishing rapport.

3. Staying in the negative.

4. Assuming others think as you think or know what you think.

5. Paying attention to yourself when you need to notice the other person.

6. Mistaking interpretations for facts.

7. Hallucinating (filling in the blanks from your own experience).

8. Not verifying information.

9. Leading too soon.

10. Resisting resistance.

Group Biography

As a group, fill out the following document to be turned in along with the Code of Conduct and Team Contract.

Group name:

Group members:

1)

2)

3)

4)

5)

Select one member of the group to serve as a liaison between the group and myself.

Group contact, phone number, and e-mail:

Compile a list of resources that the group gains from its members. These resources can be personal qualities, experience, technology, etc. Do not specify which member contributes which resources.

Group resources:

Implementing Dale Carnegie’s “How to Win Friends and Influence People” Principles

Your team’s task is to formulate a plan to

1. Develop a deep, driving desire to master the principles of human relations.

2. Apply these principles at every opportunity.

3. Make a lively game out of your learning by offering some teammates/friends an incentive (e.g., dime/dollar) every time he or she catches you violating one of these principles.

4. Check each week on the progress you are making. Ask yourself what mistakes you have made, what improvement, what lessons you have learned for the future.

5. As a group, keep notes as part of the project documentation showing how and when you and your teammates have applied these principles, and present this documentation as part of the final design presentation.

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