For more information about Office 365, including tutorials ...

Web Mail

You will access your email at:

You must type your FULL email address when you log in: i.e. firstname.lastname@redclay.k12.de.us NOTE: Your Outlook client settings on your district Windows computer will auto-configure when you are connected to the Red Clay network. No action is needed. Users who have MAC computers will require additional steps. (See below for online directions) It may take several hours for your email to import and it recommended to use web mail during this time.

For more information about Office 365, including tutorials and directions to setup Outlook on a MAC, please visit:

For questions or problems, please contact the Red Clay Help Desk: at 636-HELP (4357) Or helpdesk@redclay.k12.de.us

IMS When you Request an Account you will see this: You must enter everything.

If you have a homeschool or private school then Select Yes, if not then Select No

Use the Pin on the Letter You Received

You must use the format MM/DD/YYYY

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You must complete each field.

You will receive an email telling you that you are waiting for approval. Then you will you receive an email telling you that you have been approved. When that happens go to : And You will see this:

Next you will see this screen: Put in your new password and click Update.

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Then you will see this screen: 5

Wait 15 minutes, close all webpages. Then log in again by going back to

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