Lifebox Pulse Oximeter Troubleshooting
[Pages:4]Lifebox? Pulse Oximeter Troubleshooting
Your pulse oximeter was specially designed for use in challenging environments. It is robust and easy to use, but occasionally you may experience some basic issues with the device.
Lifebox is always here to advise on these issues, and you can email us any time at info@ or call +44 (0)203 286 0402.
Before you contact us, please read through this document first.
It covers some of the issues that can occur with your Lifebox pulse oximeter, and provides all the steps you need to try to resolve an issue yourself.
No. PROBLEM
ADVICE
NEXT STEP
Charging
1. The oximeter does not 1.a. Press and hold the power button;
respond when you
wait 3-5 seconds as there is a
turn it on
delayed response before the
oximeter screen turns on
1.b. Check that the rechargeable
battery is installed in the correct
direction (note the `CE mark' on
the rear of the battery: `C' should
be on the left and `E' on the right)
1.c. If the battery does not have any Check that the power adapter
power left, charge it from mains is correctly plugged in to the
? 21 Portland Place, London W1B 1PY, UK ? + 44 (0) 203 286 0402 ? Email: info@ Registered as a charity in England and Wales (1143018) ? Registered as a company limited by guarantee (7612518)
electricity
device on one side and the
adapter on the other
1.d. If you have more than one
If the oximeter turns on with
rechargeable battery (i.e. from
the alternate battery, there is
another Lifebox pulse oximeter), a problem with the first
try inserting this alternate battery battery. Please contact
into the oximeter that is not
Lifebox.
working.
1.e. If you do not have a spare
If the oximeter turns on with
rechargeable battery you can try the disposable batteries, there
with three disposable AA batteries may be a problem with the
if these are available
rechargeable battery. Please
contact Lifebox.
2. The power adapter
2.a. Each oximeter package comes
If no plug is suitable please
plug does not fit
with three types of power
purchase an adapter locally
correctly in to the
adapter: US/UK/EU. Select the
electrical outlet
appropriate plug type for your
electrical outlet
3. The oximeter does not 3.a. Pull back the yellow protective
fit in the charging
case and insert the oximeter into
cradle/on the charger
the charging cradle
Appearance
4. The oximeter screen 4.a. Remove the protective plastic film
appears scratched and
that covers the screen (please
dull on initial
note: there is no additional
assessment
protection for the screen once this
has been removed)
Probe sensitivity
? 21 Portland Place, London W1B 1PY, UK ? + 44 (0) 203 286 0402 ? Email: info@ Registered as a charity in England and Wales (1143018) ? Registered as a company limited by guarantee (7612518)
5. The oximeter will not 5.a. Check that the probe is inserted
pick up a patient HR or
the correct way into the oximeter
saturation
(facing this way up:
5.b
6.c
6.d
6.e
6 The oximeter displays 6.a. a reading with lowperfusion
Neonatal probe sensitivity 8 The neonatal probe is 7.a.
not producing a steady reading
Do not force the probe as you will damage the pins) and that it is completely pushed in It is difficult for the oximeter to take readings when the patient is too cold. It is difficult for the oximeter to take readings when the probe is dirty. Check that the red light inside the probe flashes when the oximeter is first switched on If you have more than one probe (i.e. a neonatal wrap probe or from another Lifebox pulse oximeter) please try inserting this other probe into the oximeter. Follow steps 5.a. through
Try to warm the patient at the probe site (finger/ear/foot)
Clean the probe gently (follow directions in the oximeter user manual) If the red light does not flash there may be a problem with the probe. Contact Lifebox If you are now able to get patient readings using an alternate probe there is a problem with the first probe. Please contact Lifebox If there is no
You must ensure that the two
Remove the sensors from the
sensors are directly opposite each wrap-around belt and secure
other when attached to the
to the patient with sticking
? 21 Portland Place, London W1B 1PY, UK ? + 44 (0) 203 286 0402 ? Email: info@ Registered as a charity in England and Wales (1143018) ? Registered as a company limited by guarantee (7612518)
patient ? secure carefully with the plaster or some other
wrap-around belt
temporary fixative
Availability
9 There are operating 9.a. Contact Lifebox
rooms at your hospital
which do not have
access to a pulse
oximeter
? 21 Portland Place, London W1B 1PY, UK ? + 44 (0) 203 286 0402 ? Email: info@ Registered as a charity in England and Wales (1143018) ? Registered as a company limited by guarantee (7612518)
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