Kanguru Defender Secure USB Flash Drive User Manual

Kanguru Defender Secure USB Flash Drive

User Manual

For Defender Models: ? Defender 2000 ? Defender 3000 ? Defender Elite30 ? Defender Elite200 ? Defender Elite300

Copyright 2015, All Rights Reserved

Notices and Information

Notices and Information

Please be aware of the following points before using your Kanguru Defender flash drive

Copyright ? 2015 Kanguru Solutions. All rights reserved. Windows XP?, Windows Vista?, Windows 7? and Windows 8? are registered trademarks of Microsoft Inc. All other brands or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user is solely responsible for the copyright laws, and is fully responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical Support Department at 508-376-4245, or visit for web support.

Legal notice

In no event shall Kanguru Solutions' liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export license from the Department of Commerce or other agency of the United States Government. Kanguru Solutions has a wide range of products and each product family has different license requirements relative to exports.

Defragmenting Flash Memory Warning

Do not attempt to defragment your Kanguru Defender Flash Drive. Flash memory does not need to be defragmented and does not gain any performance by doing so. Defragmenting your flash drive can actually degrade the flash memory which may reduce the drive's total capacity and lifespan.

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Table of Contents

Table of Contents

1. Introduction................................................................................................................. 5 1.1 Package Contents.................................................................................................... 5 1.2 System Requirements............................................................................................. 5 1.3 Features................................................................................................................... 5 1.4 Remote Management Capability............................................................................ 6 1.5 FIPS 140-2 Certified Drives................................................................................... 6 1.6 Common Criteria Certified Drives......................................................................... 6 1.7 The Write Protect Switch........................................................................................ 7

2. Kanguru Defender Manager...................................................................................... 8 2.1 Running KDM........................................................................................................ 8 2.1.1 Running KDM on Windows......................................................................... 8 2.1.2 Running KDM on Mac OS X....................................................................... 10 2.1.3 Running KDM on Ubuntu Linux ................................................................ 11 2.1.4 Running KDM on Red Hat Enterprise Linux 5............................................ 12

2.2 The Setup Wizard................................................................................................... 13 2.2.1 Selecting a Setup Language......................................................................... 13 2.2.2 Resetting the Device through the Setup Wizard........................................... 14 2.2.3 Activating On-board Antivirus Protection (Windows only)......................... 15 2.2.4 KRMC Cloud............................................................................................... 16 2.2.5 Contact Info.................................................................................................. 17 2.2.6 Setting a Password........................................................................................ 18 2.2.7 Enabling Self Service Password Reset......................................................... 19

2.3 The Login Screen................................................................................................... 20 2.3.1 Enabling and Disabling Autorun Functionality............................................ 21 2.3.2 Enabling Software Write Protection............................................................. 21 2.3.3 Resetting You Device from the Login Screen.............................................. 22 2.3.4 Using the Virtual Keyboard to Enter Your Password................................... 23

2.4 The KDM Taskbar Menu........................................................................................ 24 2.4.1 Encrypting Files and Folders........................................................................ 25 2.4.2 Enabling On-board Antivirus (Windows only)............................................ 26 2.4.3 The Onboard Antivirus console.................................................................... 26 2.4.3.1 Device Scan...................................................................................... 27 2.4.3.2 Path Scan.......................................................................................... 28 2.4.3.3 File Scan........................................................................................... 29 2.4.3.4 Antivirus License.............................................................................. 30 2.4.4 Changing Your Password............................................................................. 31 2.4.4.1 Self Service Password Reset............................................................ 32 2.4.5 KRMC Cloud Settings ................................................................................. 33 2.4.6 Changing Languages.................................................................................... 34 2.4.7 Connection Settings and Configuring a Proxy Server.................................. 35

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Table of Contents

2.5 Online Documentation............................................................................................ 36 2.6 About KDM............................................................................................................ 36 2.7 Unmounting Your Defender................................................................................... 37 3. Updating Your Defender Flash Drive........................................................................ 38 3.1 Updating standard edition drives............................................................................ 38 3.2 Updating KRMC enterprise edition drives............................................................. 39 3.3 Verifying the download checksum......................................................................... 39 4. Safely Removing Your Defender Flash Drive........................................................... 40 4.1 Safely Removing from Windows........................................................................... 40 4.2 Safely Removing from Mac OS X......................................................................... 41 4.3 Safely Removing from Linux................................................................................. 41 5. Technical Specifications.............................................................................................. 42 5.1 Defender 2000 ....................................................................................................... 42 5.2 Defender 3000 ....................................................................................................... 43 5.3 Defender Elite30..................................................................................................... 44 5.4 Defender Elite200................................................................................................... 45 5.5 Defender Elite300................................................................................................... 46 6. Warranty Information................................................................................................ 47 7. Tech Support............................................................................................................... 47 Appendix A - Common Criteria Certified Versions.......................................................... 48 Appendix B - Proxy Support............................................................................................... 49

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Introduction

1. Introduction

The Kanguru Defender flash drive is a hardware encrypted, tamper proof USB flash drive. The Defender flash drive contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM partition contains the login application that will allow you to access the secured partition. The secure partition is where your actual data will be stored. The Kanguru Defender flash drive secures your sensitive data using:

? 256-bit AES hardware encryption ? Secure password protection

1.1 Package Contents

Please check the contents of the package you received. If any of the parts listed below are missing, please contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.

? Kanguru Defender USB Flash Drive ? Quick Start Guide ? Registration Form

1.2 System Requirements

? 1 available USB port (USB 2.0 or higher recommended) ? 256MB of internal DDR RAM or more ? 500MHz internal CPU or faster ? For supported operating systems see Chapter 5. Technical Specifications on page 42

1.3 Features

256-bit AES hardware encryption Password protected secure partition for your important data Does NOT require Admin privileges (except with Red Hat Enterprise Linux 5) Driverless installation (Plug & Play) High-strength alloy housing On-board antivirus protection HIPAA compliant Sarbanes Oxley compliant GLB compliant Remote Management ready TAA compliant

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Introduction

1.4 Remote Management Capability

The Kanguru Defender flash drive can be remotely managed using the Kanguru Remote Management Console (KRMC). KRMC is a web-based application that gives administrators a complete USB management system.

With KRMC you will be able to: Remotely manage your Defender drives Remotely delete all data off a drive Reset user passwords Locate devices via IP address (IP Address / network location) Locate devices via hostname Create remote policy modifications like: Password Strength and Length (e.g. 10 characters: 2 upper, 2 numbers, etc) Limit Invalid Login Attempts (e.g. 6 retries before drive is wiped) Rate at which password should be changed (e.g. every 30, 60, or 90 days) Create user groups

You Kanguru Defender flash drive does not come with KRMC enabled by default. For more information about KRMC, visit:

1.5 FIPS 140-2 Certified Drives

The Federal Information Processing Standard (FIPS) Publication 140-2 is a U.S. government computer security standard used to accredit cryptographic modules.

? The Defender Elite200 and Elite300 have been certified for FIPS 140-2 Security Level 2 Security Level 2 improves upon the physical security mechanisms of the cryptographic module by requiring features that show evidence of tampering, including tamper-evident coatings or seals that must be broken to attain physical access to the plaintext cryptographic keys and critical security parameters within the module.

? The Defender 2000 and Defender 3000 have been certified for FIPS 140-2 Security Level 3 In addition to the tamper-evident physical security mechanisms required at Security Level 2, Security Level 3 attempts to prevent an intruder from gaining access to critical security parameters held within the cryptographic module. Physical security mechanisms required at Security Level 3 have a high probability of detecting and responding to attempts at physical access, use or modification of the cryptographic module.

1.6 Common Criteria Certified Drives

Common Criteria provides an international set of guidelines for evaluating data security products, ensuring that they meet strict, security standards for government deployments. Several specific Defender flash drives have been Common Criteria certified. For more information please refer to Appendix A Common Criteria Certified Versions on page 48

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Introduction

1.7 The Write Protect Switch

Kanguru Defender Elite30, Elite200 and Elite300 flash drives have a physical write protect switch located on the edge of the drive, near the USB connector:

? Unlocked - Push the write protect switch towards the USB connector side of the device to set it in the unlocked position. When the write protect switch is set in the unlock position, the device will function normally.

? Locked - Push the write protect switch towards the LED side of the device to set it in the locked position. When set in the lock position, the write protect switch will prevent data from being written to the device's secure partition.

Important! For devices with a physical write protect switch, the write protect switch must be set in the intended functioning position (i.e. locked or unlocked) prior to connecting the drive to the computer. WARNING! You may receive an error if you attempt to setup or login to your device while the write protect switch is set in the locked position. Please check and make sure that the write protect switch is set in the unlocked position. It is highly recommended to go through the setup wizard, login and mount the device's secure partition before setting the write protect switch to the locked position. Note: The Defender 2000 and Defender 3000 flash drives use software based write protection and do not have a physical switch. To enable the software write protection on a Defender 2000 or Defender 3000, please refer to section 2.3.2 Enabling Software Write Protection on page 21.

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Running Kanguru Defender Manager

2. Kanguru Defender Manager

Kanguru Defender Manager (KDM) is the client program preloaded on the Defender's CD-ROM partition. The user needs to login to KDM in order to access the secure, encrypted partition. KDM comes pre-installed on your Defender flash drive. No installation to your PC is necessary. KDM is named differently for each model:

? KDM2000 = Defender 2000 ? KDM3000 = Defender 3000 ? KDME30 = Defender Elite30 ? KDME200 = Defender Elite200 ? KDME300 = Defender Elite300

2.1 Running KDM

The Kanguru Defender flash drive is compatible with multiple operating systems. Running the KDM application can be different depending on the operating system your computer is running. For more info on which operating systems are supported by your device, please refer to Chapter 5. Technical Specifications on page 42

2.1.1 Running KDM on Windows To run KDM from a Windows operating system, simply connect your Defender flash drive to your computer through a USB port. The KDM application should start automatically if Autorun is enabled.

If KDM does not start automatically: 1. Open an explorer window and open the Defender's CD-ROM partition. The drive letter (e.g. D:, E:, F:) will depend on your computer.

2. Double-click on the KDM.exe file to launch the KDM application. If it is your first time running KDM you will need to complete the setup wizard (see section 2.2 The Setup Wizard on page 13). If you have already gone through the setup wizard, you will be prompted to login (see section 2.3 The Login Screen on page 20).

Caution! The `KDM.exe' file needs to remain on your Defender's CD-ROM partition at all times. Always run the application from the Defender's CD-ROM partition. Do not try to copy KDM or run KDM from your computer's hard drive.

Note: Windows 7 users may not see the removable disk partition until you have logged into KDM. If you are running Windows 7 and for any reason need to see the removable disk before you log into KDM please refer to the instructions on p.9.

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