CRCOG | Capitol Region Council of Governments



1. Company Information

Founded in 1976 as a financial consulting firm under the name Innovated Management Solutions (IMS) the company became Huntington Business Systems (HBS) in 1992 and has been providing solutions for the automation of payroll time and attendance since 1988. At that time a client requested us to develop a solution to automate payroll processing and since that time, HBS has been developing and enhancing its solution with new features and functionality each year. Today we have clients in almost every industry ranging in size from less than 39 employees to large organizations with over 300,000 employees across all 50 states.

In the mid 90’s we realized the enormous growth potential, and have committed considerable resources to continually enhancement of our product each year. HBS is recognized by the American Payroll Association as being the first company to offer and have a WEB product in production in 1996. In 2009 HBS released a new version of our product Ecotime. The latest version of our Ecotime solution is V3( and was released in mid-2016. We enhanced existing functionality needed to provide greater capabilities for our clients while reducing the implementation efforts and cost. Some enhancements included a new manager dash board, greater flexibility for the pay rules, accruals, scheduling, messaging / alerts, reporting and LOA / FMLA modules.

HBS believes that there are two main components to a successful implementation of a time and attendance solution. The first is the right product providing the greatest functionality; features and complete work flow to streamline day-to-day use by employees, supervisors, managers and payroll administrators. Second is implementation service with experienced project team members.

Today, 99 % of our operations are in the area of providing software solutions for automating Payroll and HR departments. HBS has over 1,000 clients using our time and attendance solutions with millions of transactions being processed each day. Our products utilize the latest technology available and support: Internet/Intranet, Electronic Time Clocks, IVR technologies, mobile apps and interfaces from other systems.

In the continuing effort to maintain client satisfaction HBS meets annually with the Client Advisory Committee. During these meeting HBS and its clients discuss ways to improve our software as well as implementation and the customer service experience.

In the last 8 years, we have a growing number of small to mid-size and even large corporations and universities selecting our SAAS (hosted) solution.

There are no significant changes planned in the company’s structure and there has been no litigation against HBS within the history of the company.

Our philosophy at HBS is to provide not only the best software product on the market but to provide an experience to our clients that will meet or exceed the overall expectations. For this and many other reasons, HBS takes the utmost care in ensuring that service delivery is unparalleled. We take pride and ownership in our products and the services we provide, and it shows based on the clients that use our products and the retention of those clients.

Qualifications of key personnel who may serve as the Council’s Project team.

Michael Cappiello, CISA

Education:

BS Hofstra University Accounting 1973

Experience:

1991 to Present Huntington Business Systems, Inc.

Senior Vice President - Responsible for the day to day operations of all client projects. Initially Michael concentrated on and was responsible for functional design for many of the HBS products. His responsibilities included project management, implementation and training in the beginning. Michael now focuses on the day to day operations of HBS in the areas of product development, implementation services, sales & marketing and customer support. He meets regularly with clients both during and after implementation to make sure client expectations are met and to look for ways to improve our products and services. He attends conferences and meets with other industry experts to address the challenges business face in today’s business environment.

John A. Kingsepp, CMA, CPA

Education:

MBA New York University Finance 1988

BS St. Francis College Management 1981

CPA and CMA

02/1995 to Present Huntington Business Systems, Inc.

Vice President of Systems - Responsible for managing system development and technical support services for new clients, new product development and R&D efforts with in HBS. Instituted the standards for system development, implemented our standard products delivery process and headed the technical design as well as the functional design of all HBS products. John has also sets the direction of architecture for our products.

Director of Consulting services - Established project management and reporting standards for internal and external (clients) engagements. Instrumental in implementing project management tools and software at HBS. Managed system implementations ranging from single workstation environment to large network environments with multiple client locations. John has experience with Access, SQL server and Oracle platforms. Responsible for project management of clients ranging from 250 to 100,000 employees using the following payroll systems or service bureaus: ADP, Ceridian, PeopleSoft, MSA, Spectrum and Integral. Has worked on such clients as JD Powers & Associates, First Security, Avon Products (North America), Mazda Motors and University of California at Los Angeles and San Francisco to mention a few.

John has also been involved with product enhancements and new product development for the past two years.

Eric Carros

Education:

Masters of Science in Human Resource Management (1993)

Widener University, Chester, PA

Bachelor of Science in Business Administration (1988)

Slippery Rock University, Slippery Rock, PA

Experience: 04/01/2001 to Present

Business Analyst Responsibilities – Leads various client business units to define solutions for business needs. Conducts requirements/design reviews. Drafts business requirements, identifies multiple solution approaches and evaluates/formalizes recommendations for alternate approaches.

Project Management Responsibilities- Eric has managed over twenty (20) client implementations. He insures the on schedule and in budget delivery of the system. Sub-divides projects into manageable activities along with developing and maintains project plans, Identifies risks and mitigations. Tracks issues and facilitates project planning and status meetings. Eric has managed projects for such client engagements as University of California at San Diego, University of California at Davis, the School of Veterinary Medicine, Murray State University and the State University of Oklahoma in the area of Higher Education. He also managed projects in the Oil & Gas industry as well as Financial Service industry such as Kinder Morgan, Tallgrass Energy, AIG, Willis Townson & Watson, Hancock Bank and Renasant Bank.

Margarita Davydov

Senior Director, Software Engineer

Education:

1993-1994 COPE Institute, New York, NY

Intensive computer programming course of business applications (Oracle, SQL Plus, UNIX)

1978-1983 Institute of National Economy, Moscow, Russia

M.S., Computer Science

Experience:

01/2002 to Present Huntington Business Systems, Inc.

Rita’s responsibilities include:

The design and customization of web ecotime applications in accordance with client requirements to integrate with numerous payroll data processing applications. (MS VB WebClasses, MS Visual Basic, ASP, JavaScript, , DHTML, HTML, Cascading Style Sheets).

Rita has designed and developed main system components, including security, scheduling, timesheet adjustments, calculation and processing overtimes, auto population employee time off request entries, validation of timesheets etc.

Developing multiple web classes, web controls and COM components to ensure business entities encapsulation and code reusability, such as data access COM object with common interface for SQL Server and Oracle databases, application security COM object.

Rita has extensive knowledge in designing efficient SQL statements, database relationships, constraints and indexes to enforce normalization and data integrity, and the design and development of system reports using Active Data as report source (Crystal Reports)

Main characteristics that distinguish HBS’s Ecotime product

All time and attendance systems will save you time and money. Most have all or most of the same features and functionality. While HBS believes that we have designed a great product, one that is powerful, flexible and easy to use this is not what sets us aside from our competitors. What sets HBS apart and why we have the highest success rate and client retention rate in the industry come down to two things.

Experience:

As a company HBS is one of the most established Time and Attendance providers in the industry. In terms of years providing time and attendance systems, HBS ranks second behind Kronos only. HBS was also the first company to provide a web based time and attendance system. There is also a great deal of experience in our employees. All implementation project team members have at least 2 years’ experience at HBS and all project teams average 8 years or more. This experience means our products and our people can handle anything, there aren’t too many things we haven’t seen before. But when there are, our experiences in similar situations help us develop an approach that will satisfy the customer’s needs in a time and costs effective manner. Our experience also helps HBS spot problems or bottle necks early and addresses them before it affects the project.

Service:

Talk to our customers and you will find no other company provides the level of service that HBS does. As HBS has grown it has never lost the small business approach that made it successful. HBS provides the highest level of service available in the industry. This starts with the HBS project team, they work tirelessly to insure the project runs smoothly and efficiently. HBS also has the ability to readjust resources to insure that the project stays on target when timetables get tight or the client needs something faster than originally planned. After the initial implementation HBS provides the highest level of support. This is exemplified by these examples:

One day a customer called up because their scanner had broken and they couldn’t process payroll without it. They called the manufacture and they said they could get someone out to look at in a few days. Everyone in payroll knows that paying people can’t wait a few days. So they turned to HBS for help, without hesitating two guys from customer support hopped in their car and headed to Maine with HBS’s scanner. 16 hours later at about 3:00 am they arrived at the client’s office with the much needed piece of equipment. Sure enough the customer was able to process payroll and pay their employees on their scheduled payday.

One client writes:

Dear HBSCorp,

I am writing this letter to your business to let you know that we here at UCSF have found your time and attendance systems to be of such great value to our organization. The UCSF has been a client of HBS for many years and your company has exceeded our expectations. We have received the highest level of support from your team and you have always provided us with an excellent product. Our time and attendance system that you implemented for us was a smooth transition! HBS has truly lived up to their commitment of “quality, service and client satisfaction”. You have proved to us that we made the right choice of selecting your company as our vendor. We also have found that because your products are upgradeable, you have helped us keep our costs down which is so important in these times.

We look forward to doing business with your company for many years down the road!

We are happy to recommend the services of HBS!. If you have any questions, feel free to contact me.

Brian Murphy - Manager

The experience and level of service that HBS dedicates to each customer ensures a successful implementation and satisfied customer.

2 – Municipal experience

Our experience in the City, County and State Government institutions dates back to 2004 with our first major City going live with our T&A solution. In the last 13 years we have continued on the success we had at the City of Provo Utah, several departments in Contra Costa County CA and University of California at San Francisco where we installed our solution at the Campus, School of Medicine and Medical Center. Today about 25,000 employees and students utilize our solution to record time worked and leave time using several different collection technologies. Due to the design and flexibility of our solution it is able to meet very different sets of requirement for each of the three areas of UCSF. Today three other large University of California locations use our T&A solution including; UCLA, UC Davis and UC San Diego.

During the last 8 years HBS has implemented our Ecotime solution in other large and small government institutions in several parts of the country. For example the Fairfield –Suisun Sewer District, University of Oklahoma and Kinder Morgan which has operations in over 40 states. Often government institutions have unique requirements tracking time to grants and special projects with special funding sources. Many institutions have different unions with unique and strict guidelines related to pay rules and shift differentials.

Our Ecotime system supports all pay cycle types including weekly, bi-weekly, semi-monthly and monthly including multiple variations of each. Once the system is setup and administrators are properly training it is easy for administrators to make changes in the future to meet the changing needs of your environment with or without our customer support. The ability to change leave accruals, rounding rules, business rules, even workflow and track and manage FMLA / LOA becomes much easier.

3. Description of available product features, including

We have addressed specific items a-g of the RFI and following a more detailed description of the overall Ecotime product for Administration, End Users and a high level outline of our implementation process.

a. Ability to generate employee schedules, track time-off and monitor overtime hours.

Response: Supervisors, managers and other authorized individuals can create an unlimited number of different employee’s schedules. Once the schedules are created they can be assigned to one or more employees at any time. Schedules can be customized and assigned to employees to meet the specific needs of the CRPC.

b. Mobile access

Response: Mobile access from smart phones and tablets is available for time entry, (duration or In and Out entries), ability to view employee leave balances, submit leave request, view schedules, receive notification / alerts, and allow for completing timesheets for a pay period.

c. Ability to interface with municipal finance ERP systems

Response: The Ecotime product had interface with many vendor products along with client in-house developed systems. We have clients using such third party systems as: ADP, PeopleSoft, Oracle, J D Edwards, Ultimate Software, SAP, Tyler Technologies, Workday, and Banner to mention a few.

d. Automate approval workflow

Response: The Ecotime product has different workflow processes including automating the approval process. This includes automatic reminders or messages to both employees and supervisors. There are also supervisor / manager dashboards to help with the approval process.

e. Reporting capabilities

Response: The system comes with over 50 standards reports developed over the years with the help of our clients. On August 1 2018 we are including an advance reporting module that will allow an authorized individual to create and define their own reports including what fields they want displayed, filters selection and sorting capabilities. It will allow a non-technical user the ability to create very custom reports.

f. Biometric features

Response: HBS had been using Biometric technology on time clocks for many years. Please see section on time clocks in section 4 Technology requirements.

g. Scalability (ability to implement certain basic system automation features initially and expand to include additional features at a later point in time

Response: HBS has many clients with over 50,000 active employees utilizing our Ecotime product. The largest installation has over 250,000 active employees. If only certain basic system automation features are initially setup, clients with proper training can turn-on and setup all of the features with in the Ecotime product.

Of if CRPC prefers to have HBS setup the additional features that can be accomplishes as well.

On the following pages in section 3 is a more detailed description of the Ecotime product.

Ecotime V3 Overview

The Ecotime product is made up of two major components first is the Administrative Module which is used by Payroll and Human Resource departments. It is the heart of the system that controls everything within the product, including security access, business rules, pay rules (overtime), accruals, workflow and much more.

The second component is the End User Module, which is used by employees, supervisors and managers. This module allows employees to record or view time entered using different technologies, (web timesheet screens, electronic time clocks, mobile app, etc.). Employees can view leave balances, submit leave request, submit forms for FMLA and LOA, view schedules, even view timesheet that have been processed and are now in history.

Supervisors and managers can perform all of the functions as an employee and perform and perform many other supervisor / manager functions. These functions include: Review, edit and approve employee timesheets. View Employee’s leave balances, Approve / deny employee leave request, Delegate Authority, create and assign employee schedules including On-Call schedules, Create and assign project favorites, Administer Passwords when single sine on is not used, view attendance and run many reports.

Some managers may be given additional capabilities such as managing FMLA / LOA, and performing some Employee Setup such as Comp Election dates, Balance Payouts, Employee Details and assign Time Clock Badges if required.

Ecotime Administrative Module

The Standard Modules and Features have been completely re-designed as part to the development of Ecotime V-3 Administrative Module. The Administrative Module has a new look and feel, greater flexibility, is easier to use and offers greater security and performance in each area of the system. This includes Employee Master Information, Configuration, creating Profiles, the Assignment of profiles to employees, Security, FMLA, Reports, Application Setup, and Processing.

• The biggest improvements are the ability to present information and navigate around the system in more efficient manner.  This reduces the amount of administration time required to maintain the Ecotime system.

• The second biggest improvement:

Ecotime Admin administration module is a Windows-based smart client application and is not dependable on any type of the web browsers.

Click Once technology is used to allow a user to deploy the application from a Web location (company portal/home page), a network share or even from a file location such as CD.

Application is self-updating that can be installed and run with minimal user interaction; it checks for newer version as it becomes available and automatically replaces any updated files.

Ecotime Admin and Ecotime applications are a part of the Ecotime Suite.

Each of these applications allows different users access different resources and perform different actions.

Design and workflow of the authorization related options has been improved in the Ecotime Admin application.

Ecotime Admin screens have been redesigned and improved to give user

better workflow;

ability to use docking layout panels for flexible user interfaces;

ability to perform the same actions on the multiple selected items (Multi-Edit mode);

preview screens for configuration alerts, assignments, balances, …;

Scheduling Processes Module has been improved and redesigned. Ecotime Admin schedule is outlook like schedule component, which allows user, to create/manage schedule of the system processes  and have different views of the existing schedule (day, week, month,…).

Business Rules Profiles are introduced in the new version, which allow user to create different sets of the business rules and apply it to the different group of employees to validate timesheet input data.

Accrual configuration workflow has been improved and extended. Different accrual types can be scheduled to run at any time.

Messaging and Alerts configuration has been improved and redesigned. Alerts schedule has been introduced.

The development of the FMLA module was introduced in the first version of Ecotime in 2010. This module was enhanced in Ecotime V-3 to provide greater flexibility in the setup and configuration in the areas of access to tables, rules and Alerts / Messages. In addition a new module has been added to similar to the FMLA module to handle employee LOA.

New Scheduling module for Processes. Now processes can be schedule and includes such item as, Auto population of specific events, running interfaces and running output as an example. This is explained in more detail below.

Ecotime Administration module can now be personalized by each user in the area of viewing of screens they have security authorized to.

The balance screens and time of request now allow the forecasting future leave balances working in conjunction with the accrual module.

New Reporting Module thus eliminating the need for and cost of Crystal Reports.

The use of new time clocks that have greater functionality. The clocks now have the ability to allow employees to view balances, submit leave requests, receive messages and alerts, see transaction for the pay period and complete their time sheet from the clock.

Presentation and Navigation improvements

Below we used Pay Codes to describe the benefits in more detail. However, these benefits apply to every part of the system.

The administration of pay codes which is the central component of the Ecotime Administration module is a good example of how the new technology allowed the development of a more efficient process.

When a user needed to create a new pay code in the old web browser system, it required the user to navigate around multiple screens.  Each screen that the user navigated too required the user to wait until the information was displayed on the screen.

Leveraging the new technology we were able to design the pay code administration steps in one area.  A user can add a new pay code and assign it to one or more time sheet or time off pay code profiles.  If the pay code is eligible for a specific overtime rule, the user can also select the appropriate pay rule and assign it once again from the same area.

When assigning pay codes to a pay code profile in the browser based system required the user to select the add new function, scroll through the list of available pay codes, select the code and repeat for each pay code being added to the profile.  Using the new technology we were able to provide a process that allows the user to select one or more pay codes at one time and then move them to the profile with one click.

The scheduling of system processes is another area where the new technology was leveraged to improve the user experience.  In the old browser based system there was limited automated processes.  The user was required to initiate system processes like accruals and timesheet population when the time was appropriate.  Using the new technology we were able to deliver new functionality that uses a calendar presentation to schedule process function.  This works very similar to the scheduling of meetings in most of today’s meeting and task scheduling system.  The new technology will allow processes to run on specific days or can be setup to reoccur on specific intervals.  Through the use of the calendar presentation, users can see all the automated processes that are scheduled for the current day, week or month.

Ecotime Administration Module

The following 3 pages show the header information of the 12 components including the features and functionality of the Ecotime Administrative Module. Please note the wording and descriptions along with the order that the components appear can easily be changed and adjusted by the client. Using the security module you can control what functions are available to members in payroll administration. For example if you have a new employee in payroll you may not want that employee to create or modify payroll rule but have access to all other parts of the system.

There are 12 components or sections to the new Ecotime Administration Module they include:

1. Employees

2. Configurations

3. Profiles

4. Assignments

5. Retro Active Changes

6. Security

7. Reports

8. Application Setup

9. Task management

10. Output Control

11. Processes

12. FMLA/LOA

Below are the main screens for each Component or section which displays the descriptions / features and to show the flexibility and power of the product

For example three Menu screens

1 – Configuration

2 – Application Setup

3- Pay rule Profiles

1 – Configuration

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2 – Application Setup

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3- Pay rule Profiles

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Ecotime End User Module V 3

HBS designed the Ecotime( application to be the most powerful and flexible workforce management system available. Ecotime( utilizes industry wide best practices and the most advanced technologies available. Ecotime( is fully scalable and is currently implemented in over 1,000 companies. The same application is used for companies as small as 39 employees and as large as 250,000 employees, assuring the system can grow with your organization.

Our time and attendance solution can easily integrate with your existing payroll / HR system as well as active directory and other third party applications for single sign-on. The design of Ecotime( allows clients to easily change these interfaces and / or add new ones throughout the lifespan of the product.

Ecotime( is an extremely flexible and customizable system that will meet all your organizations requirements. The systems is easily configured and maintained through the use of setup tables, profiles, and assignment of profiles to groups of employees or even a single employee. The following modules are included with the standard system:

I. Employee Timesheets

II. History Module

III. Leave Request Module

IV. Web Clock Module

V. Accruals Module

VI. Schedule Module

VII. Web Reporting Module

VIII. Attendance Module

IX. Prior Period Adjustments Module

X. FMLA / LOA Module

XI. Delegation Module

XII. Attendance Module

XIII. Retro Active Changes

XIV. Mobile App

Below is a brief description of each module:

End User Module –

This module is designed for end user employees to record time using the client’s choice of collection technologies of Web Entry, Web Clock, Electronic Time Clocks, IVR (interactive voice response) and mobile app. Employees can record time using one of several screens to enter durations for hours worked or time off, record time to different departments and project or job cost information,. There are also specially designed screens that will capture the same information but using IN and OUT entries (AM / PM or Military time).

Employees can request leave, view all leave balances including accrual transactions, view history, receive messages, change passwords, and enter notes on timesheets. Below are a sample of the employee menu bar and a sample IN and OUT timesheet screen with notes.

Sample IN and OUT timesheet

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Sample IN and OUT timesheet with Notes

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The End User Module is also designed for supervisors / managers and allows them to perform all employee functions in addition to reviewing and correcting employee timesheets. Supervisors / Managers can review leave requests and approve or deny them, set employee schedules, review attendance, submit adjustments for prior pay periods and run reports using our Web Reporting Module. They can modify existing reports and save these reports for their use only.

Below are a sample of the employee menu bar and manager dash board

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Manager dash board

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History Module

At the end of each pay cycle a transaction file is created from the Ecotime( Admin module and uploaded into your payroll system. After a successful upload, a separate file is created from the same transactions and is loaded into the history module.

The Ecotime( history module maintains detail daily transactions for each employee. If an adjustment has to be made to any transaction from prior pay periods HBS products do not delete the original but provide the ability to zero out or adjust a specific entry and add a new transaction. There is a specific audit trail as to the date, time, individual making the change, etc. Detail transactions in the history module are kept for as long as the client desires. There is no limit as to how many years the system will maintain.

The Ecotime( History Module also maintains employee master file records and profiles that pertained to the processing of a prior pay period. This is necessary to properly calculate prior period adjustment. There is no limit as to the amount of history a client can maintain on-line.

Leave Request Module

The ecotime Leave Request Module is an add-on module for the HBS ecotime system. As with all modules the ecotime Leave Request Module is seamlessly integrated with the ecotime.

The ecotime Leave Request Module provides employees and supervisors the ability to plan and manage future time off. The Payroll users can define and control the type of hour’s eligible (vacation, sick, personal, or paid time off) categories for future time off requests. These settings can be different for each employee.

The employee will enter an eligible future time off request using a calendar function to enter the start and end dates. The employee will use a drop down list of valid hour types when requesting time off. The system will enter the employee’s standard hours for each day in the selected time period. The employee can also enter a note if required. The time off request will then be validated against their current balances. Once submitted, a message will be sent to the supervisor notifying them a request has been made.

Below is a Sample screen of an employee requesting leave. Note this example is for an employee that is also has an APPROVED FMLA leave event. The system will display both options for this employee.

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Supervisors / managers are notified periodically of employees leave requests several different ways pending on client preference. The supervisor / manager can review all employees’ requests, which ones have been approved or denied and how many employees have leave for a given week. Once a leave request is approved or denied the employee receives notification and if the request was approved the system will automatically populate the employee’s timesheet.

Below is a sample screen of the manager review screen for leave request.

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Web Clock Module

The Web Clock Module is an add-on module for the HBS Ecotime( systems. As with all modules the Web Clock Module is seamlessly integrated and can be purchased at any time.

The Web Clock is a web enabled application designed to replicate the common functionality provided by hardware time clocks. The Web Clock Module can be implemented to supplement or replace existing hardware time clocks. The Web Clock has many advantages over standard hardware clocks.

To start with, the Web Clock only requires a computer with a web browser. There is no costly additional hardware or hardware maintenance agreements required. If one computer ceases to function any other computer with access can be substituted. Another big advantage to the Web Clock is that it can be set up and rolled out extremely quickly and easily. Programming standard clocks to complete custom tasks can be expensive and time consuming.

The Web Clock also has expanded functionality over standard hardware clocks. The Web Clock has advanced messaging and balance display and can easily link to other functions within the HBS solution. The Web Clock also has the standard clock functionality to include:

• Clock In

• Clock Out

• Departmental Charges

• Project and Task Charges

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The Web Clock Module can integrate with existing LDAP and other third party single sign-on applications including SAML. In keeping with the design of all HBS products the Web Clock Module can be configured to meet any requirements a client may have. When an employee clocks in additional can be captures such as Department, Cost Center, Project, Grant, Job, etc.

Accruals Module

The Ecotime( Accrual Module allows employees to earn time in different categories (vacation, sick, etc.) based on defined rules, using flexible setup tables which include such items as: frequency, amount of time earned, length of service, maximum balances, etc. The system is very powerful and many of our clients use the Ecotime( Accrual module when their payroll / HR system cannot handle their complex requirements.

Schedule Module

The Ecotime( Scheduling Module is a powerful scheduling tool that allows managers and supervisors to set schedules for one or more employees at a time. There is no limit on the number of different schedules that can be setup by a central scheduling department or by individual supervisors.

Supervisors can assign a schedule to a single employee or any size group of employees.

Supervisors can even adjust an individual employee schedule to assure proper coverage. Each schedule can be setup for either assigning work duration (hours and minutes) or actual time IN and OUT. The system works in conjunction with other components of our time and attendance solution and allows supervisors to monitor employee punctuality and attendance on a daily basis. It can automatically incorporate breaks if required and can track projects, work orders, equipment, etc. 

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Web Reporting Module

Ecotime( utilizes Microsoft Reporting Services (MRS) which is part of the SQL database. It allows reports to be printed, emailed, and exported in different formats.

HBS developed the module to provide end users the ability to run queries of all employee transactions. There are 5 categories of reports with many standard reports available for each category. Depending on the individual needs the reports can be organized differently, as the assignment of reports to different categories is configurable. The 5 categories of reports are:

• Employee Profile Reports

• Timesheet Reports

• Security Reports

• Schedule Reports

• Miscellaneous Reports

System security allows different levels of access to the reporting module. Any level of an employee can have access based on different security parameters. Payroll administrators have access for the entire organizations while Timekeepers / Supervisors / Managers have access to their areas of responsibility or employees in their departments. Employees can even have access to some reports for their own transactions.

When quires are made for specific date ranges the system will automatically look at both the current period database and the history database to return the requested information making it easier to run reports for any range of time.

End users can create their own custom report from the any standard report, give it a unique name, and save the report in their favorite list or save list.

Different reports in the 5 categories listed above have from 3 to 6 different selection criteria to retrieve data. Below is a sample list of report criteria for different reports.

Sample of different report selection criteria

Employee Timesheet Group Balance Group Calculated Date

Pay Periods Processed Status Approval Status Hours Type

FLSA Code Employee Category Salary / Hourly Code Employee status Code

FMLA Status FMLA Reason Code Dates (to and from) Process Status Company Codes Project Codes Task Codes Activity Codes

Depart Codes Cost Center Codes Punch Dates Output Code

Schedule Type Schedules Schedule Dates Assignment Type

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Attendance Module

The attendance functionality works in conjunction with the scheduling module. It allows managers to review if employees have punched in at work or did not show at the scheduled start time at any time. The system will record when an employee is early, on time, late or did not show. All of this information is also retained in history so managers can run report to determine how often or on what days employees arrive late.

The system also has alerts to notify a manager when employees have not clock in based on the employees work schedule. This allows managers to assign employee to cover areas of their departments as needed.

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The system allows clients to set parameter for each category. Attendance transactions are moved into the History Module. Thus, managers can run reports with flexible criteria to review how often employees are late, early or on time. The system can also have alerts to be notified if employees do not clock in by a certain time based on the employee’s schedule.

Prior Period Adjustments Module

The Ecotime( Prior Period Adjustment module allows authorized individuals to make changes to an employee’s timesheet that has already been processed into the payroll system. The adjusted employee’s timesheet is compared to the original timesheet and any differences are calculated and an adjusting transaction is created and processed in the next pay cycle. The system will maintain both the original and adjusted timesheet detail transactions. When changes are made to a timesheet in a prior period the system will perform validations and perform calculations based on the employee master file and employee profile settings that existed during that period.

FMLA / LOA Module

Our FMLA module was re-designed in 2009 and 2016 to help organizations effectively manage the complex Department of Labor requirements. It will completely automate the entire process from employee’s requesting FMLA leave from the Ecotime( user module, verifying employee eligibility, routing request to Human Resource plan administrators. The system will forward the required forms based on the type of FMLA even to the employee and assist the plan administrator with the review, approval / denial along with the entire notification process. The system will remind both the employee and plan administrator when forms are not been received within the required period of time. Below is the employee FMLA request screen.

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With its flexible design, setup and configuration is simple for the plan administrator to use while still providing the ability to meet the changing needs of your organization as well as the changes made by the Federal Government Department of Labor.

The entire administration process for FMLA has now been automated by the new release of the HBS Ecotime( product. Employees that have approved FMLA leave can request FMLA leave either continuous or internment leave as part of Ecotime( Leave Module. Plan administrators can review and track forms submitted by employees and once all information has been received and reviewed, the plan administrator can determine if the request should be approved or denied. Below is the scree that is used by plan administrators.

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As part of the employee leave request process the employee will select the type of leave from a drop down on the employee leave request screen and approved FMLA events will be displayed. Once submitted the system will not only fill in the employees timesheets it will also notify the employee’s supervisor / manager the employee will be out on approved FMLA to allow the rescheduling of employees as needed.

[pic]

The FMLA / LOA module in Ecotime( has a sophisticated work flow process to help plan administrators control and track all required information. The business rules are flexible and can be adjusted based on requirements and new rules can be added when needed. The system will notify plan administrators when they need to take action based on specific events taking place.

Mobile App Module

The Ecotime( Mobile App allows employees to record time based on punching IN, OUT and Transfer, or recording durations time in hours and minutes or record absences. Based on employee profiles maintained in the Administrator Module employees may also record additional information associated with each time transaction. This could include but not limited to: Projects, Tasks, Activities, Work Orders, Grants, etc.

Employees can also view the leave balances as well as request leave which is automatically routed to a supervisor / manager. Employees can view schedules, receive messages and alerts enter notes to records and view a summary of time for the defined pay period.

Cloud or Hosted Solution

Another benefit of utilizing the HBS Cloud Hosted solution is that the complete infrastructure for both Production and Test environments to run and maintain our software/system is all taken care of by HBS. HBS implements and maintains a primary Data Center in NY and a failover Data Center in Virginia, which is replicated in real time and tested regularly. These Data Centers consist of the necessary routers, firewalls, intrusion detection devices, load balancers and each of the  independent servers, which consist of SQL Database, SQL SSRS (for reporting), SFTP (secure file transfers to integrate any data from your payroll systems into our system), Physical Clock Management, and multiple Load Balanced Web Servers.

This makes hardware requirements for your business minimal and scaled down to only client-side user access related; Single Sign-on authentication services/server(s) a method to transfer via SFTP (along with an encrypted key pair) and any necessary payroll system file(s) for us to integrate into our system. If physical clocks are being used, a POE switch, POE injector or network port with an A/C adapter will be necessary to power and utilize the units. Therefore besides the POE or non-POE network switch/POE Injectors (if applicable), a standard router and/or firewall with the ability to allow users Internet access to the specific URL that we create for you and the specific ports that we will detail for you to traverse through your network for access to our system.

With the HBS Cloud Hosted option, we generally do not specify specific hardware requirements as the system is very lightweight and compatible with most current standard workstation configurations and current Internet Browsers, with the exception of our Ecotime WPF Administrative Application, which currently only runs from Windows Operating Systems.

The workflow within the system for notification, business processes that require routing are all controlled in the setup and configuration section of Ecotime Admin Module.

Specifics processes can be configured using setup tables. Notifications can be sent at the time of a specified event or some processes can be scheduled at specific time. This is based on the needs of the County. Any process setup during implementation can be changed by authorized individuals and many new processes can be created by authorized individuals at the County. Ecotime support workflow interface with Microsoft Outlook as well at text messages to employee’s smart phones.

IMPLEMENTATION/TRAINING/SUPPORT

Project Approach and Process

The project approach and implementation process is broken down into eight (8) major steps. Each step is defined in detail below. Based on our experience with over 1,000 successful implementations these steps may vary based on the requirements of a particular client.

I. Kick off Meeting

Kick off meetings range from 1 to five days depending on the size and the complexity of the project. The first item on the agenda is for the HBS project team members and the client team members to introduce themselves to each other and share with each other their areas of responsibility. A major step of the meeting is to define the primary objectives of the project and clearly define the expectations of the client.

The client’s project team will present an overview of the current environment and the HBS’s project team will present and review the standard Ecotime( product in detail. During this presentation the client project team has the opportunity to identify specific items or features that are critical and specify items that will need further review by the client before decisions can be made. During the product review all team members are encouraged to share information on the process and workflow of the client’s present system and the Ecotime( product. Areas that may require customization to meet specific client requirements may be identified at this time.

II. Detail Requirement Gathering

The project team will breakout into their respective areas, IT with HBS technical services and payroll / HR with the HBS consultants. Each group will define the requirements for their area at a very detailed level. The first step for the payroll group will be to define the specific information to be recorded by each group of employees of the company. This will also include the type of data collection method needed. The next step is to define specific business rules as they would relate to each employee group and then define the overtime rules.

These specific elements are the foundations for establishing what other areas must be reviewed and defined. Then each system feature must be reviewed and analyzed so that a complete requirements document can be formulated. For example: Leave request / Leave approval, Scheduling, Deductions and Other Earnings (Pay Codes), Holiday Schedules, Prior Period Adjustment process, tracking and calculating Accruals, etc.

Many questions will arise from both sides of the team and this is encouraged so that a complete understanding exists. For the purpose of this section we have taken the category of Accruals to illustrate the approach for defining detail requirements. This information is from our Specifications Work Book developed over the years and is considered a confidential document. The approach starts at a high level and then the specific details are covered.

For example: What categories of leave have accruals balances? Are there rules that relate to accrual balances? Can Employees go into a negative balance? Is there a maximum balance employees can earn? Where will the balances be coming from (Payroll / HR system)? Will accruals be calculated within the HBS system? If HBS is going to perform the accrual calculations they will have to be defined for each employee group or class. How are accruals calculated and at what interval? How accruals are earned monthly, pay cycle or on the anniversary of the employees hire date? Our consultants will review with the client the setup tables used in the accrual module of our system HBS consultants will review the standards business rules with the client to determine if they will meet the client requirements or if modifications or additional rules are needed.

The process described above is a sample of activities to be performed for each business function and requirement. Once all requirements have been signed off by the client data collection hardware will be ordered i.e. electronic time clock, IVR systems, etc.

III. Define Enhancements / Customizations

After the detail requirements have been completely defined HBS consultants will outline areas that will need to have enhancements and / or customizations. They will develop a modification document that will outline the requirement, process flow etc. for each area. At that point each item will be reviewed with the client project team. Estimates will be developed and then incorporated into the project plan with deliverable and specific timetables.

IV. Setup & Configure Application

The HBS project team will start setting up the environment at our site on our servers using the exact database that will be used by the client. They will start setting up and configuring each module including all tables, interfaces, and business rules, overtime rules, etc.

Weekly or if necessary more frequent meetings will be conducted to review the progress, address and track open items and allow the client to review the system to monitor progress.

As the system is being configured and setup on HBS servers the project team members will start developing test plans and acceptance test requirements.

As this phase nears completion the HBS Quality Assurance Department will start their own testing with the client project team members to make sure each item and process is working correctly prior to delivery and installation at the client site.

V. Installation of Hardware

The client will install and configure servers working with our technical support members of the project team. This phase may occur early in the project life cycle. Once any data collection hardware required is delivered at the client HBS staff will work with the client team members to install and configure such hardware.

VI. Implementation of Software at Client

Once the Quality Assurance Department and client project team members are satisfied the technical support team members from HBS will work with the client team to implement the Ecotime( software. Training will then be provided for the client’s IT technical staff responsible for maintaining the Ecotime( software.

VII. Testing

Unit testing is performed throughout the entire process of system configured and setup. Clients will have the ability to access the system on HBS servers to review and perform any testing they deem necessary. Before each system is delivered, the Quality Assurance Department at HBS must perform independent testing. Some clients prefer to participate in this testing and our Q&A department welcomes such participation.

Once the system has been installed HBS staff will assist the client with acceptance testing and parallel testing with the defined pilot group.

VIII. Training, Documentation and Roll Out

Once detail requirements have been signed off and the system configuration and setup process is underway our documentation group will start updating the standard documentation to reflect specifics as they relate to the client’s requirements. This will also include updating all on-line help screens.

Standard training material will be reviewed to determine if modifications need to be made to reflect client requirements.

Once acceptance testing and parallel testing is complete the client will decide the level of assistance they may require from HBS for the complete rollout of the product to the entire employee population

On the following pages is a project plan that covers specific items that would be addressed in the implementation. The project plan could be changed based on discussions in the kick off meeting and once we have a better understanding of the detail requirements. The plan is by major activity and estimated man-days. While this project plan is based on information contained in the RFP, if HBS is selected as the winning vendor the project plan may have additional or possible less item’s based on finalizing detail requirements

On the following pages is the project plan and project time line.

The third table is a summary of the implementation by major activity and cost for both a client installation and a hosted / SaaS solution.

4. Technical Requirements

Sample Ecotime Server Builds

The Sample Server configuration will vary depending on the size of the employee population along with the estimated volume of transactions.

Drive sizes as listed below have been set to factor for additional software or OS components, service packs, standard updates, hotfixes/patches to be installed and overall growth.

SQL Server: (Ecotime and Custom Exchange Databases)

• Software:

o Windows 2012 R2 Standard

o SQL Server 2012 Standard SP2

▪ Mixed Mode authentication

• Hardware:

o CPU: 4 cores (>= 3GHz)

o RAM: 16GB

o Storage: Total 210GB

▪ C: 80GB – OS, System Drive

▪ D: 50GB – SQL Software, SQL Data

▪ E: 80GB – SQL Logs, Backups, HBS Files

SQL Report Server (SSRS)

• Software:

o Windows 2012 R2 Standard

o SQL Server 2012 Standard SP2

▪ SSRS, Native Mode

• Hardware:

o CPU: 4 cores (>= 3GHz)

o RAM: 8GB

o Storage: Total 180GB

▪ C: 80GB – OS, System Drive

▪ D: 50GB – SQL Software, SQL Data

▪ E: 50GB – SQL Logs, Backups, HBS Files, Temp Location

Windows Web Server (IIS 8.5)

• Software:

o Windows 2012 R2 Standard

• Hardware:

o CPU: 2 cores (>= 3GHz)

o RAM: 6GB

o Storage: Total 130GB

▪ C: 80GB – OS, System Drive, HBS Pre-Req. Apps

▪ D: 50GB – Inetpub location, HBS files, Backups

Custom Exchange Clock Server (Dedicated Clocks Server)

• Software:

o Windows 2012 R2 Standard

• Hardware:

o CPU: 2 cores (>= 3GHz)

o RAM: 6GB

o Storage: Total 130GB

▪ C: 80GB – OS, System Drive,

▪ D: 50GB – HBS Pre-Req. Apps , HBS files, Backups

Clock Functionality for IT 51

Below is a list with the functionality we have developed and in use on the IT51.

 

 

IT51 [pic]

• Online and offline mode

▪ Time In

▪ Time Out

▪ Time In or Out with Call Back

• Following items require the clock to be online

▪ In or Out With… (Clients can decide if the extra fields are collected on the In OR Out)

▪ Integrated with Tasks (1-3)

• Integrated with Positions

▪ (supports cascade tasks with limitations based on HBS Ecotime Admin settings – 4 levels now Department/Task1/Task2/Task3

▪ Transfer – Requires additional collection field

▪ Time In or Out with Call Back and additional field

▪ General Message on idle screen on the clock (controlled by Ecotime Admin – Alerts process)

▪ User check of his/her own Balance. Balances calculated overnight.

▪ Display of last n days of transactions from all devices (hardware clocks, web clock, IVR)

▪ Ability to submit Time off Request

• Integrated with time off request parameters for allowed Start Date and End Date

• Requests must be made for full days.

• Integrated with time off previously requested (it will show as read only so user cannot request the date)

• Integrated with the user time off pay codes profile

▪ Ability to complete the timesheet. (Note: this functionality requires changes into the methodology we import clocks transactions as it needs to display a very accurate picture of the employee’s timesheet)

• Landing page will have a completion message on the left bottom side to inform employee when the timesheet is available for Completion.

• Employee can only Complete One Pay Period and the availability of the period is settable (x days before/after the pay period end date)

• Employee’s Pay Period Timesheet Summary and Completion Certification message are displayed on the Completion screen

• The employee has the ability to Complete/Uncomplete the timesheet while the period is available on the clock for the operation

▪ Ability to have messages and alerts viewed on the time clock

▪ Ability to view employee schedules

▪ Ability to have client own logo on the idle screen

Setup, configuration, installation and training will range from 1 to 4 days depending on the features and functionality required.

Additional functionality may be added upon request. A detail requirement must be provided and if technically feasible, an estimate will be provided at our standard billing rate.

5. Training

HBS believes effective training is an integral part of any successful implementation. Our goal is to ensure the appropriate personnel are adequately trained in systems operation and administration. Our team utilizes various training methods available including classroom training, train-the-trainer. For most of the attendees, the training can take place primarily at the client’s site.

Training is always tailored to meet the exact needs of the clients. This training is customized based on the specific screens, functionality and edits designed to meet the specific requirements of each client. The training options available are as follows:

On-Site Training – Classroom or one-on-one training is available with manuals. This can apply to everyone form the payroll department staff all the way to the end users.

Technical and administrators responsible for administration of the system receive onsite training for every aspect of the ecotime administration module. This includes all setup and configuration components (Overtime rules, Scheduling, Pay code, Security assignments, Business rules, Creating profile, Assignment, all messaging and alerts, and day to day processes).

End Users:

The Train for end users (Employees and Supervisors / Managers) – HBS trainers can train the client trainer how to train the Manager and Employees Users. All training can be on- site training or training via WEB Training classes – HBS trainers will train employee via web conferencing which can be video recording that can be used by the client for new hires in the future.

6. Pricing

Software Pricing

Software pricing is based on tier levels for both the Hosted / Cloud solution as well as the Client Site Installation. Pricing for over 30,000 active employees is Negotiable. Employee counts in the history module are not used in the tier structure for pricing

|Hosted / Cloud Solution | | | | | |

| | | | | | |

|Tier Levels |2 |4 |6 |8 |10 |

| | | | | | |

|Active Employee Count |100 -250 |500-1,000 |2,500-5K |10K - 15K |20K - 30K |

| | | | | | |

|Ecotime Deposit |$300 |$5,000 |$7,500 |$10,000 |$20,000 |

| | | | | | |

|Monthly Fee Per Employee |$4.00 |$3.00 |$1.75 |$1.25 |$1.00 |

|Client Installation | | | | | |

| | | | | | |

|Tier Levels |2 |4 |6 |8 |10 |

| | | | | | |

|Active Employee Count |100 -250 |500-1,000 |2,500-5K |10K - 15K |20K - 30K |

| | | | | | |

|Ecotime Deposit |$10,000 |$30,000 |$60,000 |$100,000 |$200,000 |

|Summary of Implementation | | | | |

| | | | | | |

| | From | | To |

|Description |Man-Days |Cost | |Man-Days |Cost |

| | | | | | |

|Requirements |4.00 |$4,800 | |40.00 |$48,000 |

| | | | | | |

|Setup / Configurations |6.00 |$7,200 | |70.00 |$84,000 |

| | | | | | |

|Interfaces |1.50 |$1,800 | |10.00 |$12,000 |

| | | | | | |

|Installation |1.50 |$1,800 | |5.00 |$6,000 |

| | | | | | |

|Training |4.00 |$4,800 | |15.00 |$18,000 |

| | | | | | |

|Testing |4.00 |$4,800 | |35.00 |$42,000 |

| | | | | | |

|Project Management |3.00 |$3,600 | |20.00 |$24,000 |

| | | | | | |

|Post Implementation Support |0.00 |$0 | |5.00 |$6,000 |

| | | | | | |

| Sub - Total |24.00 |$28,800 | |200.00 |$240,000 |

| | | | | | |

|Travel Estimated | |$1,000 | | |$5,000 |

| | | | | | |

|Total Implementation Cost |$29,800 | | |$245,000 |

The above implementation cost and level of effort is by category is a range based on 30 years of experience and limited understanding of the requirements, number of possible separate organizations and employee population.

Per Cost of Electronic Time Clocks

The time clocks include a front panel, back panel, either POE or 12 v power supply and backup battery. We included the unit price using two different readers, additional readers are also available.

|Time clock with Bio Metric reader |1,602.98 | |

| | | |

|Time clock with HID Prox Reader |1,473.39 | |

7. Customer Service

The HBS Customer Service Center operates 8:00 AM to 10:00 PM EST. and is located in NY. Clients are assured that any questions or issues will be addressed. In order to provide the highest level of on-going support, the CSC maintains a copy of the client system in production state on our servers at our facility. We utilize the same version of the database running at the client site. This allows our customer service professionals to address any issues and simulate any problems. We have found this approach to be very successful in providing the level of service our clients have become accustom too.

We recommend that a VPN type connection be enabled between our site and your site for remote support purposes. This will allow our support team to diagnose any problem and resolve them on a timely basis. Any issue that cannot be resolved remotely within 24 hours will be escalated. This may require an on-site visit for the resolution of the issue.

Each client is assigned to a customer service team based on the complexity of the installation, data collection technologies used, and the database platform. The team includes personnel with backgrounds in the areas of Development, Consulting Technical Services and Customer Support departments. These individuals can answer questions and resolve problems normally within an hour depending on the issue.

When a client calls with a question or an issue to report the process begins with the assignment of a tracking number. This tracking number becomes a reference number for the issue. Clients are given the tracking number when they make the first call. A priority level is also assigned to the issue. Production issues of course take the highest priority, whereas a problem with reports takes a lower priority.

The priority levels are:

• Level 1 Priority - is the highest priority. There is a critical production problem and the client needs to have access to the system and / or process payroll.

• Level 2 Priority - The client is experiencing a problem but it is not running payroll or getting ready to interfering files for the processing of payroll.

• Level 3 Priority - The client has an issue but it is not affecting production.

• Level 4 Priority - Client has a request for a system modification.

It is possible for a priority level to change and HBS has developed an escalation process for that event. The escalation process is based on the priority of the issue. For example, production issues not resolved within 4 hours are escalated to the director of customer service and the director of product development. They will reassign existing staff, including the original project team if necessary, to help resolve the issue.

All Level 1 Priority issues are escalated to senior management if resolution is NOT within 4 hours of initially being reported. Both HBS Management and Customers are kept informed every 2 hours as to the status of the issue until resolved.

Typical Steps for Resolution

HBS Customer Service team is committed to quickly responding and resolving your technical issues and/or questions.

• Step 1 Record the issue in the HBS Customer Service Tracking system.

• Step 2 provides e-mail and telephone response to questions and troubleshooting assistance.

• Step 3 provides remote troubleshooting assistance via pre-established remote access capabilities by a qualified technical services representative or a technical member of the original project team. This level of support is covered under the standard maintenance agreement.

• Step 4 provides on-site troubleshooting assistance by a qualified technical services representative or a technical member of the original project team. This level of support is covered under the standard maintenance agreement, except for travel expenses. The client is responsible for the travel expenses for the technical consultant.

Customer Service Center’s normal business hours are 8:00 am to 10:00 pm EST

After hours emergency support is also available 24 by 7 by 365 at no additional cost.

8. Current government entities using your solution

City of Provo Utah – The City went live in 2004 with our time & attendance product and is used by all employees in all16 departments including, administration, finance, public works, power, fire & police, parks, etc. The City has very complex pay rules and accruals. The system is installed on the Cities servers. The City has around 1,200 employees and uses a small number of electronic time clocks, HBS’s Web Clock, and PC entry of time. They use the full system for administration and end users. The system is used for full time employees and part time employees. The City upgraded last year to the latest version of Ecotime.

Fairfield – Suisun Sewer District – Created in 1951 FSSD maintains a system of sanitary sewers and pumping stations, oversees wastewater collection and treatment, water recycling and storm water management services. They employ about 150 employee’s one location do not use clocks but use Ecotime Web Clock, they have all modules of Ecotime, and have complex rules based on unions. Went live in 2012 and is HBS hosted environment.

Contra Costa County – Department of Children Support Services has 175 employees, has complex pay cycles, they are semi-monthly but utilize 9 80 bi-weekly pay rules. DCSS went live in 2016. The have the complete Ecotime system and have introduced HBS to several other departments in the County. One department is going live at the end of September 2018 and we have started a second department with over 3,500 employees. They are on HBS hosted environment.

University of California – UC Davis - HBS implemented our system for the Medical Center and School of Medicine, have 11,000 employees have about 180 time clocks and have very complex rules, in every area. They went live in 2016 and are client hosted environment. Because of our success they recommend HBS to the School of Veteran Medicine and Hospital also at Davis, which will go live in August 2018.

University of California at Los Angles, San Diego and San Francisco–

UC San Francisco has been using the HBS software since 2004 for the Medical Center, School of Medicine and Campus, they have over 25,000 active employees.

UC Los Angles has been an HBS client since 2007 and uses our software for the Medical Center and School of Medicine and have over 15,000 active employees.

UC San Diego has also been using HBS software since 2007 for the Medical Center with about 8,000 active employees. They are in the process of upgrading to the latest version of Ecotime and are moving to the Hosted solution. While this is occurring the School of Medicine had been added with about 6,000 active employees and is going live August 1, 2018.

Three locations all have very complex rules and pay calculations due to unions and the fact that they are Medical Centers.

Kinder Morgan – Oil and gas, 12,000 employees across the US, they have many different union contracts, have over 300 time clocks, with very complex pay rules, business rules, shift differentials, accruals and messaging / alerts. Went live 2014 and is client hosted environment.

JCCA of NY – Child Services, 1,200 employees in the New York area, a few union contract, utilize time clocks for some locations. They have the complete Ecotime system and operate 24 by 7 by 365. Went live in 2015. HBS hosted environment.

University of Oklahoma Health Sciences – (Medical Center). They have 5,600 employees in several medical centers. Have time clocks, operate 24 by 7 by 365 with complex requirements including, on call, call back, and pay-out for unused leave, shift differential, and accruals. Went live in 2015 and is HBS hosted environment.

Tallgrass Energy – Oil and gas, 650 employees located in several states do not use clocks, but use Ecotime Web Clock, have all modules including FMLA, some complex rules and accruals as a result of unions. They went live in 4 months in 2015 and is HBS hosted environment

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