Identifying Motivators for Hand Hygiene: External and ...
Identifying Motivators for Hand Hygiene: External and Internal Factors
1
Presenter
Heather M. Gilmartin, NP, PhD, CIC
Post-Doctoral Nurse Fellow Denver VA Medical Center
University of Colorado
Contributions by Russ Olmsted, MPH, CIC
Trinity Health, Livonia, MI
Laraine Washer, MD
University of Michigan Health System
2
Learning Objectives
? Recognize common challenges to the performance of hand hygiene
? Discuss the role of external and internal factors that influence behavior change
? Identify motivators for hand hygiene ? Describe methods to inform improvement efforts
3
State of Hand Hygiene
? One of the most effective measures to prevent healthcare-associated infections
? Adherence to hand hygiene
? 40% Intensive Care Units (ICUs) and 60% other settings
? Practice varies among healthcare personnel within the same unit and same facility
(Boyce JM, Am J Infect Control, 2002; Erasmus V, Infect Control and Hosp Epidemiol, 2010; Boyce JM, WHO Hand Hygiene Guidelines, 2009; Image from Clean Hands Count Campaign, CDC)
4
Review of Core Concepts
? Five moments of hand hygiene
? Benefits of alcohol-based hand rub
? Myths and misconceptions
(Image from Your Five Moments of Hand Hygiene, WHO, 2009)
5
Review of Adherence and Monitoring
? When and how to monitor ? Presenting data and feedback ? Roles and responsibilities
(Image from the University of Michigan Health System Infection Prevention and Epidemiology)
6
Drivers of Hand Hygiene
? External Motivators
? Societal ? Organizational ? Community
? Internal Motivators
? Knowledge ? Attitudes ? Beliefs ? Values
(Boyce JM, WHO Hand Hygiene Guidelines, 2009)
7
Challenges: External
Lack of:
? access to resources and supplies ? 1-1 feedback ? ongoing education ? cues to prompt hand hygiene
Unsupportive culture
? Staff not encouraged to discuss errors
(Boyce JM, WHO Hand Hygiene Guidelines, 2009)
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