BBB Announces 2012 Board of Directors B

April 2012

? ? ? Austin Centroplex Corpus Christi Laredo ? ? ? Permian Basin San Antonio Victoria Waco

VOL

62

No. 4

BBB Announces 2012 Board of Directors

BBB serving Central, Coastal, Southwest Texas and the Permian Basin is proud to announce that the 2012 BBB Board of Directors were officially installed at the 61st Annual Meeting on February 23, 2012. BBB would like to thank all officers and board members for their volunteered support of BBB services. Their leadership is key to advancing marketplace trust in our local communities.

2012 BBB Officers

Chair: Nancy Thompson, Bolton Real Estate Services

Chair-Elect: Monica Davis, Davis Group, Inc./Teleclip, Inc.

Secretary: Bobby Hoxworth, First National Bank Texas

Treasurer: Doug Davidson, BMC Select

Immediate Past Chair: Laurens Fish III, Weed-Corley-Fish Funeral Home

President/CEO: Carrie A. Hurt, Better Business Bureau, Inc.

2012 BBB Executive Committee

Jon Eckert, BBVA Compass Bank Jeff Evins, Evins Personnel T. Getterman, Supercuts

2012 BBB Legal Counsel

Laura Lee Prather, Sedgwick LLP

Nancy Thompson Chair

Monica Davis Chair-Elect

Bobby Hoxworth Secretary

Doug Davidson Treasurer

2012 BBB Board of Directors

Scott Barr, Southwest Exteriors Maria Bleier, Dell, Inc. Martin Bomba, Window World of San Antonio Randy Brunnemann, Crowne Plaza Hotel Austin John Carlson, Braswell Office Systems Mike Church, Cody Pools, Inc. Holly Dunham, Waco Hyundai John Dunn, Barbed Cross Construction, LLC Kathryn Frank, Kathryn Frank CPA Tommy Gardner, Aransas Autoplex Bobby Jenkins, ABC Home & Commercial Services Stan Johnson, Jr., Stan's Heating & Air Conditioning, Inc. Susan Jones, Extraco Banks Mortgage Department Mat Naegele, Lamar Outdoor Advertising Mitchell Neubert, Baylor University Odis Pippins, Fort Hood National Bank Rick Ravel, Karavel Shoes Philip Robinson, Covert Auto Group Darrell Sander, Frost Bank Angie Sinkfield, Seigman, Starrit-Burnett and Sinkfield, PLLC Linda Smith, En Su Casa Caregivers Patti Smith, KVUE-TV, Inc. Greg Wallace, Bogan, Dunlap & Wood Insurance Agency, LLC

NewFebruaryAccreditedBusinesses

AUSTIN 4-C Home Rebuilders A Clear Choice Window Cleaners A-1 Engineering Across Texas Appraisals A-Frame Home Services, LLC Aire Serv Heating & Air of Austin American Traditional Roofing & Remodeling Asphalt Paving & Maintenance Assured DNA & Drug Testing Austin Automobile Clinic Inc Austin Express Contracting Austin Handyman LLC Austin Hills Chiropractic, P.C. Austin Mason Man Austin Vascular and Vein Specialists Bastrop Mobile Services Big Frog Custom T-Shirts & More of Round Rock BlastMasters, Inc Blue Line Security Bongo Party Bus, Inc. Capitol City Janitorial Inc. Car-L's Auto Repair Shop, LLC Circular Energy, LP CJ Energy LLC Clean It Right Clinical Pathology Laboratories Inc Colyer Cleaning Company, LLC LLC LLC Ditch Witch Southwest DIY Golf Cart Dr. Althea Eggleston DDS DT Plumbing Company LLC Electrician Testing Elite Plumbing eProperty Tax Loans Excalibur Plumbing, LLC Expert Landscaping Services Falcon Gunite Floral Renaissance Inc Gabe's Casing & Laydown Service Gatlin Contracting General Inspections Go Green Squads,LLC Home Critique Property Inspections, LLC Homefront Tax Loans Hometown Decking & Decorative Concrete HT Staffing Immel's Dairy Service Inc. Jeff's Low Cost Tree Service JP Construction Inc JSN Janitorial Services Keep Austin Roofing, LLC KEI Medical Imaging Services Krystal Klean Of Austin

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LanguageTran Law Office of Derek Van Gilder Marble Falls Orthodontics Mario Flores Law Firm Maxine's on Main LLC Mobile Phone Geeks LLC Orangewood Suites Ottmers Welding PCL Plumbing Planet Smile Dental Center ProGraphix Provident Memory Care Group, LLC Putnam Construction Consulting Putnam Leak Repair Ready 4 Rain Gutters Reformation Counseling River City Hospice S.A.S. Construction Safeway Certifications LLC Smart Cars of Austin SpectraLight Technologies Inc. Strong Electric LLC Sun City Appliance Superior Power Solutions Talent Strategy and Career

Consultants TCC Services LLC The Master's Hand Tony Ramos CPA Townbridge Homes LLC Vogel Builders LLC Walling Construction Watchful Eye Investigations Wild Things Zoofari

CENTROPLEX/WACO Allen Miller's Bees Be Gone H & H Tree Service Inc John Berg OD Picasa Sherburne Contracting Texus Medical Inc Think Home Insulation

CORPUS CHRISTI/VICTORIA 3-G Electrical Services LLC 3R Cabling Service Analyzed Drug Testing Brown Byrd Decks and Docks DeLeon Air Conditioning & Heating Co. E-Z Budget Foundation Repair Hollon Safe In A Flash Moving Services Law Office of Kyle Hoelscher Pete's Quality Radiators Port A Weddings PuroClean Restoration Services Quality Concrete By George Garza Reliance Carpet Cleaning Saenz Motors

Stacy Gallagher Kitchen & Bath Design & Remodeling

Texas Battery Texas Metal Buildings The Piano Gallery Trevino & Sons Tree Service X-Ray On Wheels, Inc.

PERMIAN BASIN Aardvark Janitorial & Supply Inc. Advance Backhoe Service BDA Equipment Cashway Lumber Cutting Edge Advertising, Inc. DBJ Cabinets H & R Block IT Eagle, Inc. Mario's Sprinkler Systems Martinez Insurance Pure Day Spa Russell Rentals Western Repair Service YHWH Electrical Service

SAN ANTONIO/LAREDO A.L.L. Contracting A/R Concepts, Inc Ability Construction & Iron Works All American Septic Services Alpha Omega Construction Any Garment Cleaners Auctus Rebus Avila Roofing AW Ready Plumbing LLC Bakke Development Corp. Barry Pryce Insurance & Financial Services Boerne Physical Therapy Institute LLC Boerne Veterinary Clinic Braceland Brown Excavation and Utilities LLC Bulverde Academy of Music Caroline's Designs Carter Memorials Castle Roofing Chris Matthews Custom Homes CHRISTUS VNA of SA Classic Roofing and Construction CMF Energy Managment Group of Texas Cover That Up Linens Crosstimber LLC D & S Precious Metals Unlimited, LLC. D.W. Brooks Funeral Home Economy Roofing and Remodeling Exclusive Buyers Realty Inc EZ Rekey Faith Roofing & Remodeling LLC Focused Idea, LLC

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GDD Cleaning Service

Gem Industries Inc Go Green Roof Goodlefsky Law Firm Greenleaf Landscaping Hardie and Associates Helotes Pediatrics PA Hernandez Overhead Doors & More House San Antonio Real Estate, LLC Housing 1 Source, LLC IGB Exteriors Inline Fence & Fabrication LLC iPrint Systems It's My Party Bridal Boutique Jesse James & Associates, Inc. Jewelry Manufacturers Exchange,

Inc. Joel Landscaping Josie Williams Fence Company JP Ross Homes Ketterman, Rowland, and Westlund Kirchner Erection Company KJ Electric Company, Inc. KO Fencing Enterprises Koby Rule Construction Inc Law Office of Carlos Molinar PLLC Law Office of George Salinas Law Offices of Robert P. Wilson LJP Leasing Lone Star Paintless Dent Repair Magic Time Motors Corporation Mario's Custom Doors Option Transmission Service OZ Roofing & Construction Precision Decorative Concrete Pro Star Roofing Property Cuts Ramos Construction Redline Air Conditioning & Heating Reeves Construction Rod Roofing San Antonio Endovascular & Heart

Institute, L.P. Sanchez Metal Roofing Shield Roofing Spirit Decals SW Glass The Key Companies The Law Offices of Jeffrey A.

Goldberg The Soccer Factory Toned Homes Southwest A/C &

Remodeling TruGreen Twinflower Photography, LLC Two Guys Marine Viola M Johnston Bookkeeping &

Income Tax Webtegrity LLC Westbrook Engineering LLC

centraltx.shred

BBB Shred Day 2012

Join BBB for FREE On-Site Document Shredding this Month!

BBB Shred Day is an opportunity for local consumers and businesses to help prevent identity theft through free on-site document shredding, as well as cardboard, cell phone and computer recycling.

*First 500 cars will receive a free Shred Day goodie bag!

AUSTIN Date: Saturday, April 21st Time: 9:00 a.m. - 1:00 p.m. Location: Dell's Round Rock Campus

2401 Greenlawn Boulevard, Bldg. #8 Recycling available: Cardboard, Cell phones and Computer parts CORPUS CHRISTI Date: Saturday, April 21st Time: 9:00 a.m. - 1:00 p.m. Location: KIII - TV Studios

5002 S. Padre Island Drive Recycling available: Cell phones MIDLAND Date: Saturday, April 28th Time: 10:00 a.m. - 1:00 p.m. Location: Complex Community Federal Credit Union

310 W. Longview Avenue Recycling available: Cardboard, Cell phones and Computer parts WACO Date: Saturday, April 21st Time: 9:00 a.m. - 1:00 p.m. Location: KWTX - TV Studios

6700 American Plaza Recycling available: Cardboard, Cell phones and Computer parts

Free shredding and recycling services will be available at all locations or until the shred trucks reach capacity. Monetary donations benefiting BBB Education Foundation will be accepted. In 2011, BBB Shred Day events helped consumers and businesses shred 170 tons of personal paper documents, recycle 20,437 lbs. of computer parts, 500 lbs. of old cell phones and 4,415 lbs. of cardboard.

Special thanks to our Corporate Partners!

COVERT AUTO GROUP

CAG

Continental Automotive Group

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BetterBusinessBureau

Trust Talk | April 2012

Better Business Bureau, Inc.

1005 La Posada Drive Austin, TX 78752

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Return Service Requested

PRSRT STD U.S. POSTAGE PAID

AUSTIN, TX PERMIT NO. 60

Impact & Influence Report February Top 10 Inquiries

Inside this issue

BBB Announces 2012 Board of Directors ............................... 1 New Accredited Businesses ......................................................... 2 BBB Shred Day 2012 ....................................................................... 3 February Activity Report ..................................................................... 4

Trust Talk is published by Better Business Bureau 1005 La Posada Drive, Austin, TX 78752. Trust Talk is published for executives and employees of BBB Accredited Businesses in its 79-county service area. All rights reserved: the contents of this publication may not be reproduced in whole or part without written consent of the publisher. References to or mention made of any company, product or service herein is not to be interpreted, per se, as statements derogatory of such company, product or service, but as information obtained from sources believed to be reliable for the use of BBB Accredited Businesses and subscribers. Because the matters contained in this Trust Talk concern matters of the utmost public importance and concern in providing a free flow of information to our companies concerning business enterprises

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in the Central, Coastal, Southwest Texas and the Permian Basin area, BBB encourages BBB Accredited Businesses to contact their local BBB with any follow-up material concerning the reports in this newsletter or any other matter to assist BBB in fulfilling its function of improving the economic system through informed decision-making.

In February 2012, your BBB...

Increased total Accredited Business locations to 10,821 Provided customers with 150,552 BBB Business Reviews Handled 1,761 disputes Assisted 6,049 people over the phone Hosted 422,281 website page views Sent 927 Request A Quote referrals to Accredited Businesses

In February 2012, your BBB was mentioned 362 times by 41 local media outlets including...

Roofing Contractors Home Builders Auto Repair & Service Plumbers Contractors - General Construction & Remodeling Services Electricians Auto Body Repair & Painting Landscape Contractors Auto Dealers - Used Cars

Get news as it happens! Join BBB's press release list at: centraltx.press.

Find BBB on... user/CentralTexasBBB CentralTexasBBB YourBBB

Contact BBB

BBB Corporate Office P: 512.445.4748

1005 La Posada Drive F: 512.445.2096

Austin, TX 78752

@: info@centraltx.

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