JOB DESCRIPTION .uk
2190115-45720000JOB DESCRIPTIONPost Title:Project Manager to Community Services Integration & Transformation ProgrammeDepartment / Service: Social Care & EducationHours:37 but negotiableLevel:G08Location:Across Geographic boundaries of Conwy & Denbighshire. Job Evaluation Number: SL0844Responsible to:Service Manager – Community Resource Team Integration & Transformation ProgrammeResponsible For: (Staff)N/AJob Context & Purpose:The Community Service Transformation & Integration Programme is a key priority for Betsi Cadwaladr University Health Board (BCUHB) – Central Area, Denbighshire County Council (DCC) and Conwy County Borough Council (CCBC). The vision is for an integrated model of community–based health and social care to provide seamless services to the people of Conwy & Denbighshire which will be sustainable after the transformation is completed. The programme is utilising funding from Welsh Government Grant to establish 4 x Integrated Health and Social Care Localities and build on the work to date of the existing 9 x Community Resource Teams to refine and develop new ways of working that support the integration of service delivery.To achieve this vision a short-term multi-disciplinary Programme Team is to be formed which will comprise:-District NurseSocial WorkerChildren ServicesPharmacy TechnicianTherapy LeadVoluntary Sector RepresentativeGP/Primary Care LeadFinance TechnicianBusiness AnalystThe team will be supported by Programme, Project and Business Support in delivering the Integration and Transformation Strategy. The purpose of the Project Manager is to:-Ensure the success of the Transformation & Integration Programme in accordance with agreed partnership approach, budgets, timescales, and achievement of the desired outcomes. Ensure effective partnership working and develop robust strategic and operational contacts in order to present effective integrated care. To manage change constructively and successfully, ensuring that services work together to have ownership to improve the health and wellbeing of each community.The post holder will be required to plan, support, facilitate and monitor the progress of projects, products, service improvements or change management initiatives, providing management support, training and expert guidance to partnership colleagues. To ensure that individual project objectives are met and are delivered within the required standards, timetable and budget.To support the programme team in developing systems to capture and report service improvement and benefit realisation. To contribute to and support the delivery of the Transformation and Integration Programme Objectives. To work closely with other stakeholders and delivery partners as well as members of the public. These will include but not be limited to departments in the Conwy and Denbighshire Local Authorities, the Health Board, other public sector organisations, independent sector providers and developers; voluntary sector organisations, local communities and Elected Members.To plan for the sustainable delivery of new ways of working beyond the lifetime of the project and programme period.Duties and Responsibilities - Job Specific1STRATEGIC CONTEXTTo understand and promote the strategic direction for Community Services Transformation Programme within the central Area. This will include:-Keeping up to date with national guidance and corporate strategy - e.g. Well-being of Future Generations (Wales) Act 2015, Health & Wellbeing Act (Wales) 2016, Parliamentary Review, and Healthier Wales - and interpret the impact on local projects. Ensuring that relevant projects and work-streams are established to deliver strategic objectives. This will involve planning a broad range of complex activities which involve uncertainty.2PROJECT MANAGEMENT2To be responsible for all aspects of delegated project management for projects and work packages. This will entail: Managing a specific project, product and or work package, taking appropriate action e.g. to manage issues, risks and deviations to plan to ensure that projects and products are delivered to schedule. Planning, monitoring and controlling projects or work-streams throughout the project lifecycle to deliver benefits using structured methodology. Taking decisions (within delegated authority) on a range of complex project issues where there may be more than one course of action. Advising more senior staff on the optimum solution to resolve project issues for more complex projects Ensuring project, product and work package delivery by providing management, direction and support to the Programme Manager and senior management in Central Area, who are engaged in the planning and delivery of projectsCo-ordinating the requests for change required within the post-holder’s portfolio of projects.Co-ordinating project teams/work-stream teams to ensure that all personnel involved with project activities understand their roles and carry them out effectively, taking corrective action where appropriate. Completing or ensuring that the project team(s) accurately completes and maintains all Project Management processes/tools including business cases, specifications, project plans, benefits analysis, and risk and issue logs. Production of or contribution to a variety of high quality reports required for the successful management of projects e.g. Highlight, Exception and Check-point Reports.Ensuring that all areas of work are carried out in an economic and efficient way thereby contributing to the control of limited resources.Leading on a project or work-streams for performance improvement across sites, imparting sometimes unwelcome news to stakeholders e.g. changes to timescales, or additional work required to tight deadlines. 3COMMUNICATIONProvide and receive complex, information relating to project or work-stream, e.g. changes to agreed timescales and local impacts of these. Use interpersonal skills to advise Project Boards, Senior Managers, Executive Teams and Elected Members and other staff of the importance of project or work-stream, using persuasive and motivational skills to overcome any barriers to change or issues. Deliver routine/ complex presentations to large and small groups on project / work-streams, including knowledge in relation to other operational/strategic initiatives. Ensure that effective communications for the project are maintained within the department and project teams, updating staff on any relevant project issues. Support the Programme Manager in delivering high quality reports/ plansCommunication with external bodies, being aware of sensitivities and political considerations. Challenge project staff (at all levels) to deliver their committed actions, undertaking negotiations where required 4BUSINESS ANALYSIS/ SERVICE IMPROVEMENT/ CHANGE MANAGEMENT Identify opportunities for the introduction of new service models to transform working practices, using knowledge to inform the scope and direction of projects/ work-streams that they manage.Manage/undertake diagnostic work, as required e.g. to identify requirements of a solution or changes required to support that solution. Lead on specifying service requirements involving key stakeholders and ensuring that comprehensive mapping of services is undertaken to understand ‘business needs as is ’ and any evolutionary requirements. Manage and deploy suitable techniques to bring about and support service/organisational change, ensuring that the case for change is robust and that the suggested way forward is owned. Research ‘new’ models of care and ‘Best Practice’ sites, promoting and supporting clinical teams and support services around whole system thinking and service improvement change Work with care teams to deliver their service improvement plans as appropriate. 5Other related duties Any other related duties will be identified by the Programme Manager or Programme Board Business & TransformationDuties and Responsibilities – Corporate To be responsible for establishing good working relationships both internally and pliance with the Authority’s Policies and Procedures and to make known to Senior Officers any areas which are not adequately covered.To participate actively in supporting the Authority’s principles and practices of equality of opportunity as laid down within the Equalities Policy.To be responsible for the application of Health & Safety practices within the daily operations, sharing a common responsibility for Health & Safety across the department, directorate and Authority as a whole.Employees will be required to give certain information relating to themselves in order that the Authority may properly carry out its duties, rights and obligations as an employer. The Authority will process and control such data principally for personnel, administrative and payroll purposes.As a term of your employment and in order to maintain effective departmental operations, you may be required to undertake any other reasonable task, commensurate with your grade, as determined by your Line Manager or Head of Service.Conwy is committed to safeguarding children and vulnerable groups. All Council employees are expected to be aware of the Corporate Safeguarding Policy and their responsibility to report any concerns in the appropriate manner and timescalesReview Date/Right to VaryThis job description is not intended to be an exhaustive list of duties. The Authority reserves the right, after appropriate consultation with you, to vary your duties and responsibilities within the parameters of your grade and occupational competence in order to respond to changes in the needs of the service.Signed by: ………………………………………….Date: ……………………………..Employee’s Name and SignatureApproved by Head of Service: ………………………………….. Date: ……………………………..PERSON SPECIFICATIONPost: Project ManagerDate: November 2019FactorRequirementsHow IdentifiedEssentialDesirableKnowledge & SkillsEducated to degree level or equivalent level of working experience and knowledge. AF / VEPRINCE2 Practitioner certified or similar qualification.AF / VEExperience of managing successful change across professional boundaries AF / IEProject Management SkillsAF / IEExperience of working in public sector change management projects or programmes AF/IDEvidence of facilitating diverse groups to analyse a service issue or need and develop and prioritise solutions AF/IEExperience of problem identification and solving AF / IEExperience of working within a project structure, and managing change AF/IEProven ability to influence at all levels of the organisation AF/IECurrent knowledge of relevant local, regional and national strategiesIEPolitical awareness and experience of working with local members AF/IEExcellent Communication Skills – verbal and written – in EnglishAF/IEThe ability to communicate in Welsh is desirableAF/IDAbility to work in a structured way, and to deadlinesAF/IEExcellent level of IT Skills that aid the communication of reports, presentations, project controls, work flows & communication. (eg. word, excel, performance/project management data bases such as CAMMs, Vison, MS projects, etc.) AF/IESupervision & ManagementAbility to work in multi-agency Task Groups and committeesAF / IETrack record of project managing complex projectsAF / IEFamiliarity with principles of programme / change managementAF / I / PETrack record of managing organisational change; particularly in a public sector organisationAF / IDExperience of agenda setting and as chairAF / IDCreativity & InnovationAbility to develop innovative solutions to problems and issues encountered during project development and delivery.AF / IEProven ability to analyse and appropriately present complex information so that it is easy to understand AF/IEAbility to apply Programme / Project Management techniques imaginatively across a range of situations.AF / IEExperience and deployment of methodologies such as Systems Thinking or Lean to support business change. AF/ IDExperience of budget control, contract negotiation, procurement and financial proceduresAF/ IDContacts & RelationshipsAbility to work across organisational boundaries and in varying organisational culturesAF / IEProven ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive AF / IE Evidence of strong facilitation skills and use of a range of workshop facilitation techniques AF / IEProven ability to influence, persuade and negotiate with staff at all levels AF / IEConflict resolution skills AF / IEDecisions / RecommendationsSound judgment, planning, decision making, and organisational skillsAF / IEAbility to work on own initiative and organise / prioritise own & project team workload AF / I / REEnthusiastic and highly motivatedAF / I / REResourcesUse Normal office equipment and workshop facilitation aids. AF / IEPhysical DemandsAbility to attend meetings / appointments as necessary to the requirements of the postIEShow resilience, stamina and reliability under sustained pressure, never losing sight of objectives.AF / I / REAbility to travel to multiple sites across the Central AreaAF / I / REPlease Note: In order to be shortlisted for this post you will need to demonstrate that you meet all the criteria ranked as E - Essential.Identification of the requirements will be through the:Application Form (AF), Interview (I), Test at interview (T), Presentation at interview (P), Verification (V) Reference (R) ................
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