Wireless Headset System - Unified Communications
PLANTRONICS + POLYCOM. NOW TOGETHER AS
Voyager 5200 Series
Wireless Headset System
User Guide
Contents
Headset Overview 3 Charge your headset 4
Check battery level 4 Low battery warnings 5 Use charge case 6 Fit 7
7 7 Pair your phone 8 Pair to mobile device 8 NFC pairing 8 Pair Another Phone 8 The Basics 9 Make/Take/End Calls 9 Adjust the volume 9 Mute 9 Voice assistant 10 Enable and use Amazon Alexa 10 Play or pause audio 10 Use sensors 10 Advanced features 13 Enable Tile 13 Voice alerts list 13 Adjust voice alert volume 13 Firmware Update 14 Headset recovery 14 Troubleshooting 15 What's in the box 16 Accessories 17 Support 18
2
Headset Overview
Alexa*
NFC
/
Siri Google Now
/
Siri, Google Now Alexa*
Charge port Call button/Press to interact with Microsoft Teams (app required) Bluetooth button (use when pairing a device)
Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button Near Field Communication
3
Charge your headset
Your new headset has enough power to pair and make a few calls directly out of the box. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.
NOTE Always charge at near room temperatures; never charge battery at temperatures below 0?C (32?F) or above 40?C (104?F).
Check battery level
1 Check your earbud battery level: ? Listen to the voice prompt when you remove your earbuds from case and put them on.
? View battery level in BackBeat app. Download at software.
Voice prompt Listen time "Battery high" 3 hours or more "Battery medium" 1 to 3 hours "Battery low" 10 minutes to 1 hour "Battery critical" Less than 10 minutes
2 Check the charge case battery level by pressing the charge case button and viewing the LED inside the case.
Charge case LED Battery level
Battery high
Battery medium Battery low Battery critical
4
Low battery warnings
Battery Level 30 minutes of talk time remaining 10 minutes of talk time remaining
Voice Prompt "Battery Low" repeats every 15 minutes "Recharge Headset" every 5 minutes
5
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