Brigham Young University–Idaho



IT 102 PC Hardware TechnicianKnowledge AssessmentPlease complete the following skills analysis as part of your IT 102 application. Attach it as a pdf file in the “Other Document” section of the application.Add your name and rate your abilities for each of the skills listed in each of the following sections. Answers should be noted using a scale of 1 through 5 (1 = "I would need to re-learn it" and 5 = "I am completely proficient right now"). NAME: Hardware Basics(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with identifying and describing the key components of a personal desktop computer, laptop computer, or tablet device?How proficient are you with explainining the difference between a DB-9 Serial port and a DB-25 Parallel port?How proficient are you with identifying or explaining a DVI video port?How proficient are you with explaining the difference between an RJ-11 wire and an RJ-45 wire?How proficient are you with explaining the difference between hardware, software, and firmware?How proficient are you with explaining the different types of devices that can use USB ports?How proficient are you with explaining the common types of storage devices?How proficient are you with describing the importance of increasing componentization and standardization?Operating System Basics(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining multi-processing, multi-tasking, and multi-threading when talking about Operating Systems?How proficient are you with explaining the different parts of an operating system (kernel, drivers, interface, utilities, applications)?How proficient are you with explaining the different versions of Windows operating systems (Windows 7, Windows 8, Windows 10)?How proficient are you with explaining the difference between Windows and Linux operating systems?How proficient are you with explaining the key components of the Windows interface (Desktop, Start Menu, Taskbar, Aero, etc.)?How proficient are you with explaining how to customize the Windows Taskbar?Operating System Basics (continued)How proficient are you with explaining how to add or remove gadgets in Windows 7?How proficient are you with explaining the difference between a GUI and a CLI?System Components(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining different computer form factors such as Micro-ATX towers vs Micro-ATX slim towers?How proficient are you with explaining the differences between the ATX form factor and the ITX form factor?How proficient are you with explaining how motherboards are designed?How proficient are you with explaining system requirements and hardware components of different types of desktop machines?How proficient are you with explaining system requirements and hardware components for different types of laptop machines?How proficient are you with explaining system requirements and hardware components for different types of tablets?How proficient are you with explaining how to select a power supply for the different case form factors?How proficient are you with explaining how to install a power supply into a computer?How proficient are you with explaining the different types of pinouts on a motherboard (24-pin vs 8-pin vs 4-pin vs SATA) for power supplies?How proficient are you with explaining the different parts of a motherboard?How proficient are you with explaining how to add peripheral devices to a system?How proficient are you with explaining how to install a motherboard?How proficient are you with explaining expansion slots on a motherboard?How proficient are you with explaining I/O connectors on a motherboard?How proficient are you with explaining what Firmware is?How proficient are you with explaining how a CMOS batter is used and where it is installed?How proficient are you with explaining how Memory slots work and installing memory cards?How proficient are you with explaining what firewire is used for?How proficient are you with explaining the difference between a 32-bit process and a 64-bit processor?How proficient are you with explaining what virtualization is?How proficient are you with explaining how to dissipate heat around a CPU?Systems Components (continued)How proficient are you with explaining the difference bdtween hyper-threading and multithreading?How proficient are you with explaining how a multi-core CPU works?How proficient are you with explaining the different levels of Cache memory?How proficient are you with explaining the difference between Intel processors and AMD processors?How proficient are you with explaining how a CMOS works?How proficient are you with explaining the difference between SRAM and DRAM?How proficient are you with explaining the advantages of using DDR3 memory over DDR2 memory?How proficient are you with explaining the difference between SODIMM and UniDIMM?How proficient are you with explaining how DDR4 differs from DDR3?How proficient are you with explaining what the IMC does?How proficient are you with explaining the difference between ECC and registered memory?How proficient are you with explaining the functions of the BIOS?How proficient are you with explaining the functions that are performed in the POST process?How proficient are you with explaining the advantages of the PCIe bus vs the PCI bus?How proficient are you with explaining the ypes of devices that typically use Mini PCI cards?How proficient are you with explaining which bus type is commonly used by graphics cards?How proficient are you with identifying expansion slots and cards by sight?How proficient are you with explaining how video cards affect the qualify of the image on the monitor?How proficient are you with explaining how DVI connectors work?How proficient are you with explaining how the GPU can increase the video performance?How proficient are you with explaining the difference between didecated video cards and integrated graphics?How proficient are you with explaining the difference between different audio cards?How proficient are you with explaining the different color code schemes used to indicate which ports into which should be plugged the different devices?How proficient are you with explaining how a heat sink works?How proficient are you with explaining the difference between a passive heat sink and a passive heat sink?Peripheral Devices(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining the three primary types of peripheral devices?How proficient are you with explaining the primary connector used by most peripheral devices?How proficient are you with explaining how a KVM switch works?How proficient are you with explaining how USB works?How proficient are you with explaining different display devices?How proficient are you with explaining how LCD works vs Plasma displays vs OLED displays vs Projectors?How proficient are you with explaining device drivers?How proficient are you with explaining how driver signing works?How proficient are you with explaining how driver management works?How proficient are you with explaining how plug and play works?Storage Devices(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining the advantages of hard drives over other storage media?How proficient are you with explaining how optical drives work?How proficient are you with explaining how flash devices work?How proficient are you with explaining the difference between magnetic media, optical media, and solid state media?How proficient are you with explaining what SATA is?How proficient are you with explaining the difference between CD and DVD drives?How proficient are you with explaining how Blu-ray works?How proficient are you with explaining the different levels of RAID?How proficient are you with explaining how File Systems are created and configured?How proficient are you with explaining how to create volumes and format drives?How proficient are you with explaining what the requirements are for creating a mount point?How proficient are you with explaining how to mount a partition to a folder?How proficient are you with explaining what components are used to create storage spaces?How proficient are you with explaining what the differences are between a storage pool and a storage space?Storage Devices (continued)How proficient are you with explaining the hardware requirements needed for two-way mirroring and three-way mirroring, and how it all works?How proficient are you with explaining how disk optimation works?How proficient are you with explaining what a lost cluster is and how it differs from a cross-linked file?Networking Overview(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining what the OSI model is?How proficient are you with explaining the different levels of the OSI model?How proficient are you with explaining how different network protocols work?How proficient are you with explaining some of the most common network protocols?How proficient are you with explaining the difference between half-duplex and full-duplex?How proficient are you with explaining the key differences between a hub and a switch?How proficient are you with explaining the key differences between a switch and a router?How proficient are you with explaining how DHCP works?How proficient are you with explaining what a DMZ is in networking?How proficient are you with explaining how a firewall works?How proficient are you with explaining how a modem works?How proficient are you with explaining the difference between coax cables and twisted pair cables and fiber optical cables?How proficient are you with explaining the difference between STP and UTP cabling?How proficient are you with explaining the difference between Cat5 and Cat 6 cabling?How proficient are you with explaining how Ethernet works?How proficient are you with explaining what type of cabling can run Ethernet?How proficient are you with explaining the difference between a MAC address and an IP address?How proficient are you with explaining how subnetting works?How proficient are you with explaining classless vs classful addressing?How proficient are you with explaining the difference between TCP and UDP?How proficient are you with explaining how CIDR notation works?Networking Overview (continued)How proficient are you with explaining what NetBIOS is?How proficient are you with explaining how DNS works?How proficient are you with explaining how a router works?How proficient are you with explaining the differences between IPv4 and IPv6?How proficient are you with explaining the difference between binary numbering systems and hexadecimal numbering systems?How proficient are you with explaining how the 802.11 standard works?How proficient are you with explaining the different standards within 802.11?How proficient are you with explaining what an SSID does?How proficient are you with explaining how MIMO differs from channel bonding?How proficient are you with explaining the differences between infrared, Bluetooth and NFC?How proficient are you with explaining how a SOHO network would be designed?How proficient are you with explaining how Access Points work inside a network design?How proficient are you with explaining how to use different command-line tools such as PING, TRACERT, NETSTAT, IFCONFIG, NSLOOKUP, among others?How proficient are you with explaining how to configure a HomeGroup?Printers(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining the different types of printers?How proficient are you with explaining how thermal printing works?How proficient are you with explaining how the laser printing process works?How proficient are you with explaining how to install a printer driver?How proficient are you with explaining what a print queue is and how it works?How proficient are you with explaining how to share a printer?How proficient are you with explaining how to replace a toner cartridge?Security(1 = “I would need to relearn it”, 5 = “I am completely proficient right now”)How proficient are you with explaining security Best Practices?How proficient are you with explaining the Incident Response process?How proficient are you with explaining physical security designs and methods?How proficient are you with explaining what social engineering is?How proficient are you with explaining how to defend against social engineering attacks?How proficient are you with explaining different types of malware?How proficient are you with explaining the difference between authentication and authorization?How proficient are you with explaining multi-factor authentication?How proficient are you with explaining how file encryption works?How proficient are you with explaining how a firewall protects a network environment?How proficient are you with explaining the difference between a Network Firewall and a Host Firewall?How proficient are you with explaining how an IDS system works?How proficient are you with explaining the difference between a NIDS device and a HIDS?How proficient are you with explaining how a Proxy Server works?How proficient are you with explaining how a VPN works? ................
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