J. Mauel Government Software Providers and Developers



J. Mauel & Associates

Web-Based (Internet) Property Tax Collection Program – User Guide

Technical Support (800) 561-6823

Setup

Please follow the steps below to start using the new Web-Based Tax Program. These procedures will need to be done on every computer that would like to use the Property Tax Collection Program: 

Allow Pop-Ups to our Website

 Open Internet Explorer by clicking the Start button (lower left)  and then clicking Internet Explorer.

Click Tools (upper right side of screen)

Click Pop-Up Blocker

Click Pop-Up Blocker Settings

You will see a text box that indicates Address of website to allow - type in

Click Add, Click Close

Change Internet Explorer Setting

Go to Tools->Internet Options in IE.  Click on the Settings button under Browsing History and select the Every time I visit the webpage radio button.  Then click OK twice.

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Create a Shortcut Icon on your Desktop:

 Right-click on the Desktop (main screen with all your icons on it)

Click New, Click Shortcut

In the Create Shortcut Dialog Box type in

Click Next, Type in Tax Program, Click Finish

 Double-click on the shortcut icon that you just placed on your desktop to launch the browser to the Tax Program.

 Enter your Username and Password given to you by J. Mauel. All users in the municipality share the same Username and Password for all programs.

Click Login

Technical Assistance

J. Mauel & Associates provides a toll-free telephone number for technical assistance. Please call (800) 561-6823 and should you receive voicemail, please leave your name, phone number and message and we will return your call as soon as possible.

System Requirements

► Highspeed Internet Access

► Internet Explorer 8 (Preferred)

Backup

The highlight of the web-based program is that you no longer need to backup data. Our web service will provide that function.

Municipal Information

The municipality information that appears on the receipt is in our main grid system at J. Mauel & Associates. If there is anything you would like changed after printing a receipt and reviewing, please contact us and we will make that name/address change for you.

Accessing Data to Make Payments

The data is uploaded by the county and the county will notify you via email when your data has been uploaded. You will no longer need to get data from the county via CD or email in December.

Posting Payments by Bill Number and Parcel Number

Key in Bill Number or Parcel Number - click Enter (on your keyboard) or Click Search on the Screen.

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The Payment Screen will appear. Tax Due is bulleted but you may click on 1st Installment or type in the amount being paid in the Amt Paid white text box. If you have a check that is more than the 1st Installment but less than Tax Due, click on Tax Due and type in the amount of check. If you have a check for more than the Tax Due, type in the amount of the check. Click Accept/Print or Accept/No Print. If you clicked Accept/Print, the receipt will pop-up and you can now click the printer button (above the receipt). If you are giving a refund or licensing a Pet, the Overpayment Box will appear.

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Postmark December

If a check is received by December 31 and isn’t entered until January, enter the payment and check the “Post Mark December” box next to operator initials.

Posting Payment – By Name

If you are searching by last name, key in the last name and click “Enter” (on your keyboard) or click the Search button. All of the parcels with the last name will appear. Click on Select (a checkmark will appear) and then click Post Selection(s). The program will then display the payment screen so you are able to Post Payment.

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Posting 1 check – Multiple Parcels

Search for the Last Name, click Enter (on keyboard) or click Search.

Click on the Select Box next to the parcels you wish to Post Payments.

Click Add to Parcel List

Click Review Parcel List (example below) or type in another last name to add more names and Add To Parcel List.

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Type in the Check #, Payment Amount and Paid By: - Click Post Payments

You may also make an address change to all of the selected parcels by Click Change Address and entering the new information.

After clicking on Post Payments, the program will bring up each individual parcel to Post. Please note that the Check # and Paid By will prefill. You must choose the Tax Due or 1st Installment Bullet and confirm the Amount Paid.

Click Accept/Print or Accept/No Print for each payment.

REFUNDS – If the check is more than the Amount Due, after you post the last payment, you will receive an Overpayment Box. Click OK and bullet Check or Cash depending on how you plan to give a refund.

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Overpayments – Applying to Pet and Refund

If you would like to license a pet with the overpayment amount, choose the dropdown next to Pet Amount and Choose Dog or Cat. Please remember to click on the Pet Licensing Program Tab and license the Pet.

If there is a remaining amount, the difference will appear in the Refund Amount Area.

Posting Multiple Checks to 1 Parcel

Search for the Parcel by Bill Number or Parcel Number (most preferred method).

Type in the first check and amount. Accept/Print.

The program will bring you back to the main search screen, search for the parcel again and make the 2nd payment. Continue this method until all parcels have been paid.

Adjusting Lottery Credit

To adjust a lottery credit, search for the parcel. In the Payment Screen, click on Adjust Credit. The screen below will appear. In the example below, we have taken away the lottery credit and typed in 0.00.

If you would like to make a payment after the adjustment has been made, click Adj Credit Make Payment. Otherwise, click Adj. Credit No Payment and you will be brought back to the main search screen.

You will notice that the adjustment will appear on the Batch Edit Report.

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View Payment History

To view the payment history of the parcel, search for the Parcel and on the bottom of the screen you will click on Show Payment History.

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Closing Batches

When you would like to “close the batch” (varies depending on the muni), Click on Batches/Transfer from the Taskbar. Click Print Batch. Review your batch and make sure that your totals match your deposit. If they do, click on “Close Batch” & Transfer. The batch will automatically be sent to the county. Now the program will automatically start the next batch.

NOTE: If you find an error in the Batch, Click Edit Batch and Void your payments and go back to the payment screen and do your payment again.

If the county DOES NOT want the batch each time you close the batch, click on Close Batch NO Transfer and your batch will be sent below to the Closed & Unsent Batch List. When the county would like you to send the batches (such as after the entire tax collection), click on Select All and then Export Selections and all batches will go to the County.

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Reports

The county will tell you the reports that they would like you to send to them. Click on Tax Reports. Choose the down arrow. Below is a list of reports that are available to you. Click on the report you wish to view and click Run Report.

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Municipalities with Banks that Collect for them

The municipality has the ability to print out the batches that the banks have collected for them. Go to Tax Reports, Choose Batch Edit Report in the dropdown menu. Choose the Bank Branch and the Batch and Run Report.

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