Ace Parking Management



Position: Commercial Roadway / Valet Supervisor

Location: Portland International Airport (PDX)

Starting Wage: DOE, hourly non-exempt

Job Status: Full-time with Benefits

Drug Screen Includes Marijuana: Yes

Driver’s License Required: Yes

Job Overview

The supervisor is responsible for overseeing the daily operations and hourly Transportation Assistant staff on the Commercial Roadway, and the daily operations and hourly staff (cashiers and valet attendants) at the Gold Key Valet at Portland International Airport.

Schedule

This schedule will be a mix of graveyard and swing shift, and will include working on the weekends.

Essential Job Functions

Leadership Abilities

• Effective coaching, training, and counseling skills

• A proven history of excellent employee relations

• An ability to make good decisions independently

• A positive and caring attitude in the workplace

• Strong problem solving skills

Flexibility

• The flexibility to work varied shifts

• An ability to work holidays and peak periods

• An ability to work additional shifts or change assigned shifts when needed

• Must attend a monthly employee staff meeting at the designated time

• Must maintain a willingness to adjust and accommodate operational needs

Communication

• Strong written and oral communication skills

• An ability to communicate effectively and positively with clients, customers, employees, supervisors, and managers

• Excellent customer service skills

• Works well with the Port of Portland staff to meet client and customer needs

• An ability to diffuse hostile clients, customers, and employees in a positive manner

Professionalism

• Arrives to work in business professional attire and is neatly groomed

• Maintains a calm, positive, and proactive attitude in a faced-paced work environment

• Follows company policies and procedures

• Excellent attendance

• Strong teamwork skills

• An ability to maintain complete confidentiality with sensitive information

Administrative Abilities

• Strong computer skills, including experience with Word, Excel, and Outlook

• An ability to type 30+ wpm

• Excellent attention to detail

• Excellent documentation skills

o Documents all appropriate information on shift reports

o Completes Incident Reports and Claim Forms accurately

o Properly documents all staff activity regarding attendance, breaks, counseling’s, and scheduling

• Schedules employees, filling shifts as needed

• An ability to multi-task with a calm demeanor

• Strong “follow through” skills; an ability to complete tasks without being reminded

Cash-handling / Auditing skills

• Accurately handling cash, maintaining till

• Processing all accounting procedures timely and within the limits of information protection policies

• Ability to objectively audit and regulate all cashiering activities

Driving

• Driver’s License required with a clean driving record

• Operates manual and automatic transmission vehicles

Minimum Qualifications

• A minimum of one (1) year customer service experience

• A minimum of one (1) year of successful experience in a supervisory or leadership position

• An excellent work history; proven effectiveness in past jobs

• Employee must be of at least eighteen (18) years of age and successfully pass a drug screen that includes testing for marijuana and 10-year criminal background check.

• Employee must be able to perform all of the essential functions of this job

Physical Demands Required (% of the time)*

Standing (90-100%)

Walking (66-100%)

Driving a vehicle (66-100%)

Speaking (66-100%)

Writing (66-100%)

Vision (66-100%)

Hearing (66-100%)

Stooping / Bending (5-66%)

Repetitive Arm Movements (66-100%)

Mental Demands Required (% of the time)*

Reading Documents (66-100%)

Problem Solving (66-100%)

Written Communication (66-100%)

Maintaining Confidentiality (100%)

Performing Multiple Concurrent Tasks (66-100%)

Ability to remain calm and proactive in a high paced and stressful work environment (100%)

Verbal Communication- the ability to communicate well with customers and staff (100%)

*(66-100%) Continuously (33-66%) Frequently (Up to 33%) Occasionally

To Apply

Please complete an on-line application, starting here: (or search for SP+ Careers)

Click on the red Start Job Search button

Search for jobs in Portland, OR

Apply for Supervisor at the Portland Int’l Airport (NOT Portland, Or). Please make sure to upload your resume.

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