Internet Exercises - Cengage



Internet Exercises

Chapter 15: Influence, Power, and Leadership

1. More on social influence:

Robert B. Cialdini, author of the book Influence: The Science of Persuasion, says we are exposed to countless good and evil influence tactics every day of our lives. As a researcher, he knows the power of social influence and fears that this power is often abused. A combination Web and library search will provide instructive details and practical insights. First, go to his Web site () and take the short quiz by clicking on “What’s Your Influence Quotient (NQ)?” Be sure to click forward to the correct answers and read the interpretation of your score. Next, read Cialdini’s ideas about the six principles of influence in the following article: Robert B. Cialdini, “Harnessing the Science of Persuasion,” Harvard Business Review, 79 (October 2001): 72–79.

Learning Points: 1. Are you surprised at how pervasive social influence is in modern life? 2. Generally speaking, do you view social influence as a positive or a negative aspect of modern life? Explain. 3. What useful lessons did you learn from this exercise? 4. Are you better equipped to handle unwanted influence attempts now that you have completed this exercise? Explain. 5. How can and should managers use influence ethically?

2. More on power:

The topic of power is an intriguing one for most of us. It is complex. It isn't an either/or thing. Author/consultant/teacher Janet Hagberg developed an insightful way of looking at power. Her book (Real Power: Stages of Personal Power in Organizations)

See Janet O. Hagberg, Real Power: Stages of Personal Power in Organizations, 3rd edition (Salem, Wis.: Sheffield Publishing, 2003). I would like to sincerely thank Carlton F. Harvey, Ph.D., for introducing me to this fascinating book.

is a must-read for anyone seriously interested in learning about personal power and how to use it responsibly. To discover her six–stage model of power, go to , scroll down and select “Site Map,” and click on “6 Stages of Power.” Follow the prompts to learn about the six stages of power.

Learning Points: 1. What has Hagberg's model taught you about power that you didn't learn in this chapter? Explain. 2. Which stage of Hagberg's power cycle are you at during this phase of your life? How do you know? 3. What stage would you like to reach? Why? 4. What do you need to do to get to the stage of power you seek? 5. From a managerial perspective, what do you like or dislike about Hagberg's approach to power? Explain.

3. More on emotional intelligence:

Did you find the coverage of Goleman’s four dimensions of emotional intelligence (EQ) and the Hands-On Exercise interesting? If so, and you want to know more, go to careers, scroll down to “Quizzes,” and select “What’s Your EQ at Work?” You will find the complete 25-item survey from which the Hands-On Exercise was excerpted. This longer version is more job-oriented. Complete the survey and submit your responses for scoring. Alternatively, you may find it instructive to have a relative or close acquaintance evaluate your emotional intelligence with this survey.

Learning Points: 1. Is it really possible to take an objective outsider’s view of yourself and your behavior with this type of instrument? Explain. 2. How useful is Goleman’s concept of emotional intelligence within a management context? 3. If you would like to improve your EQ, what is your plan for doing so? 4. What is your personal experience with leaders who were high or low on emotional intelligence? What impact did their EQ have on their effectiveness?

4. Check it out:

The Women’s Organization for Mentoring Education and Networking, sponsored by WOMEN Unlimited Inc., is dedicated to enhancing diversity and achieving gender parity in the workplace. For instructive resources and readings on mentoring and related topics, go to the organization’s home page at women- and click on “Resources.” Both women and men can pick up useful career tips from this Web site.

5. Check it out:

If our discussion (in the behavior modification section of this chapter) of Rath and Clifton's best-selling book How Full Is Your Bucket? Positive Strategies for Work and Life whetted your appetite for more, go to , take the “Positive Impact Test,” and then explore the rest of this fun and instructive Web site.

For updates to these exercises, visit our Web site ().

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download