Model 2900-2 Hardware & Installation Manual



ISDgames™

Electronic Video Gaming Machine

Model 2900

Revision 2

General Information

&

Hardware Manual

Copyright 2003 ISDgames™

August 2003

Integrated Systems Design, Inc.

2971 Interstate Street

Charlotte, NC 28208

Phone: (704) 392-3300

Fax: (704) 392-3331

TABLE OF CONTENTS

COMPANY INFORMATION i

WARRANTY ii

SERVICE iii

ADVANCE REPLACEMENT PROGRAM iv

Hardware 1

ShockWave™ Model 2900 Diagram 1

Standard and Optional Features 2

Cabinet Specifications 4

Measurements 4

Cabinet Base Hole Pattern 4

Cabinet Locks 5

Players Tracking Compartment & SAS Connection ports 5

Logic Compartment 5

Monitor Compartment 7

Power Supply and Hopper Compartment 9

Progressive Display Meter 10

Lower Section of the Main Door & Control Panel 10

Component Specifications 11

Main Logic PCB 11

RS-485 Communication PCB 13

Monitor 14

Power Distribution Unit 17

Tower Light 20

Mechanical Meters 21

Supervisor Key 21

Attendant Key 21

Printer 22

Hopper 22

Coin Acceptor 22

Bill Acceptor 22

Internal Clear Procedure 23

Networking Terminals Using the RS-485 Communication PCBboard 24

Hardware Setup 24

Software Setup 25

COMPANY INFORMATION

Corporate & Engineering Office:

Integrated Systems Design, Inc. (ISDgames™)

Main Sales & Service

2971 Interstate Street

Charlotte, NC 28208

Tel: (704) 392-3300

Fax: (704) 392-3331

WARRANTY

Integrated Systems Design (hereinafter known as ISDgames™) represents and warrants that the Devices are new, not reconditioned or otherwise “used”. ISD hereby warrants all Devices (including but not limited to hardware, software, devices, programs, etc.) for ninety days (90) from the date of installation. If the Device(s) fail to substantially perform as reasonably expected by the Customer during the said ninety day (90) warranty period, ISD shall at no cost to Customer repair or replace the malfunctioning components upon receipt of notice from the Customer. ISD shall make its best efforts to remedy the problem as expeditiously as possible. Minor deviations from specifications or descriptions shown in ISD’s product literature or service manuals that do not affect the performance of the product are not considered to be defects in workmanship or materials, and are not covered by this warranty. Any unauthorized modification or reproduction voids all warranties. ISD’s sole duty herein is to repair, correct, or, at ISD’s option replace defective Device(s) or part(s) during the warranty period only.

It is the sole responsibility of the Customer to deliver or ship the defective part(s), component(s), or equipment safely to our Service Department for repair or replacement as specified by Customer on the Return Authorization Worksheet. All items must be insured and any shipping and insurance costs shall be the responsibility of the Customer. Note: It is necessary to obtain a Return Authorization Number from the ISDgames™ Service and Parts Department prior to any shipment of goods and parts to our facility for any purpose. Any item received without Return Authorization Number may not be returned to Customer.

THE WARRANTIES SET FORTH HEREIN CONSTITUTE ISDGAMES’™ SOLE AND EXCLUSIVE LIABILITY FOR DEFECTIVE AND NON-CONFORMING PRODUCTS OR PARTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. IN NO EVENT SHALL ISDGAMES™ BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, REVENUE OR PROFITS, NOT EXCLUDING PROGRAM DEFECTS. REMEDIES SET FORTH HEREIN ARE EXCLUSIVE.

WARNING: THE FOLLOWING SERVICE INSTRUCTIONS ARE FOR USE BY QUALIFIED TECHNICAL PERSONNEL ONLY. TO AVOID PERSONAL INJURY OR DAMAGE TO THE EQUIPMENT, DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THIS MANUAL.

INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE, AND DOES NOT REPRESENT A COMMITMENT ON THE PART OF ISDGAMES™.

SERVICE

In addition to your warranty, ISDgames™ offers services to aid you in the operation of your equipment. Our staff will assist you with any questions and problems concerning the operation of your equipment.

Contact Integrated Systems Design at the following address and phone number with inquiries:

2971 Interstate Street

Charlotte, NC 28208

Technical Support Engineer

Tel: (704) 392-3300 – ext. 25

Fax: (704) 392-3331

ADVANCE REPLACEMENT PROGRAM

In order to assist our customers, we have implemented an Advance Replacement Program. This program enables customers who have purchased equipment from ISDgames™ to receive expeditious replacement parts service.

If you have any problems with the operation of your Electronic Gaming Machine (EGM), please contact our Customer Service Department for assistance with troubleshooting. If a replacement is necessary, our Parts Department will assist you in receiving a functional replacement component.

NOTE: NOT ALL TERMINAL COMPONENTS ARE COVERED UNDER THE ADVANCED REPLACEMENT PROGRAM. REPLACEMENT COMPONENTS ARE SUBJECT TO AVAILABILITY.

The Advanced Replacement Program is a voluntary service to all ISDgames™ clients with an open account status and is subject to cancellation or modification without prior notice. This program is only available to customers with good standing accounts. We reserve the right to refuse to extend this service to any customer who repeatedly does not comply with the terms of this program.

POLICES AND TERMS

In order to receive “advance” parts, you must first call our Service and Parts Department to inform them of the need for the part. They will issue a Return Authorization number. This number must be written on all correspondence along with your company name, address, phone number, and contact name. This correspondence should also contain information regarding the nature of the defect or problem.

The replacement part will be shipped to you within 48 hours along with an Advanced Replacement (A/R) invoice. This invoice becomes due in full if the defective part is not returned within ten business days. If the defective part is returned and is under warranty, the part will be credited to the A/R invoice and only the shipping charges will still be due. If the part is returned defective and is not under warranty or is damaged by you, the A/R invoice is due in full. When you return your defective part to our office, it must be insured for the full amount of the A/R invoice.

For assistance, please contact:

Corporate & Engineering Office:

Main Sales & Service

2971 Interstate Street

Charlotte, NC 28208

Technical Support Engineer

Tel: (704) 392-3300 – ext. 25

Fax: (704) 392-3331

Hardware

ShockWave™ Model 2900 Diagram

[pic]

Standard and Optional Features

Standard Features:

• ShockWave™ Multigame SW-14.00g, U15-9 Security PAL Chip, and 0x 41 CPLD Firmware

• High resolution VGA, 17” Monitor

• 3-M MicroTouch

• RS-485 Serial communications board for Master/Salve configuration (local network)

• ISD33321 Rev. 3.2 Main Logic PC Board

• Lithium Coin Battery CR2477 Typical Life: 10 Years

• Canny Well Line Filter 115/250 VAC 6A @ 50/60 Hz

• Surge Protector (MOV)

• Dual SAS 5.2 ports with standard SAS as well as optional TI-TO (Ticket In / Ticket Out), EFT (Electronic Funds Transfer), and Legacy Bonusing

• Tri Color Progressive Jackpot Display in Shadow Box

Optional Features:

Bill Validator:

• JCM WBA 12/13 Bill Validator

• MEI ZT 1207 Bill Validator

Printers:

• Ithaca 850 Thermal

• Seiko PSA-66-ST Thermal

• Ithaca MOD 70 DOT matrix with take up journal

Coin Mechanism:

• MC 40 Coin Mechanism with coin inhabit function

Hopper:

• Asahi Seiko coin Hopper series DH-750 with Extended Bowl

Power Consumption:

• Idle: 1.5 amps

• Peak: 2:3 amps

• Avg.: 1.9 amps

Cabinet Specifications

Measurements

[pic]

Figure 1-1

Cabinet Base Hole Pattern

[pic]

Figure 1-2

Cabinet Locks

Cabinets are not shipped with any locks. Customers are responsible for providing the locks and installation.

However, lock Cams are provided with each cabinet. All locks are “D” type with 5/8” barrel with a right turn (clockwise) to open.

Players Tracking Compartment & SAS Connection ports

[pic]

Figure 1-3

Logic Compartment

[pic]

Figure 1-4

[pic]

Figure 1-5

[pic]

Figure 1-6

Monitor Compartment

[pic]

Figure 1-7

[pic]

Figure 1-8

Power Supply and Hopper Compartment

[pic]

Figure 1-9

[pic]

Figure 1-10

Progressive Display Meter

[pic]

Figure 1-11

Lower Section of the Main Door & Control Panel

[pic]

Figure 1-12

Component Specifications

Main Logic PCB

The Main Logic PC board V3.2x is shown on the following page (Figure 2-1). The parts of this logic board, which may be necessary for service in the field, are highlighted below and their descriptions are as follows: (ShockWave™ system has only one board)

P1: This edge connector is mostly used for power input to the logic board. For the detail of this connector, please refer to the edge connector diagram.

P2: This edge connector is mostly used for I/O signals to and from the logic board. For the detail of this connector, please refer to the edge connector diagram.

+5DC Voltage Indicator: This LED is illuminated if the +5VDC from the power supply is present at the logic board. However, the illumination of this LED does not mean that the voltage is at the correct level. Please adjust the voltage as necessary.

+12DC Voltage Indicator: This LED is illuminated if the +12VDC from the power supply is present at the logic board. There is no separate adjustment for this voltage and it would adjust according to +5DC.

Security PAL: This chip is required in conjunction with game EPROM’s for operation.

Game EPROM’s: Game software program stored in EPROM’s in PCB locations U3 & U19.

Graphic EPROM’s: Game graphics stored in EPROM’s in PCB locations U34–U37 & U51– U54.

Reset switch: Power on Main Logic PCB Reset Switch.

Do not short or remove the battery to clear the memory. You must CSRAM chip set to clear and reset the logic board if you remove the battery for any reason.

The battery is a 3-volt Lithium Coin type battery. It does not recharge. The battery should last approximately 5 years under normal operation of all components on the logic board.

The logic board has been designed with a low battery detection circuit. This circuit will interrupt the operation of the CPU In the event of battery failure or battery low voltage (below 2.5 Volts) and the LOW BATTERY error message will be displayed on the screen.

[pic]

Figure 2-1

RS-485 Communication PCB

The RS-485 Communication PCB is for networking a group of up to 32 Model 2900 machines together. It also facilitates the connection of the Bill Validator to the logic board. You may view the picture for this PCB below (Figure 2-2).

There are two RJ-11 telephone jack type connectors for networking the machines. There are two jumpers behind the RJ-11 connectors, which must be setup correctly if the machines are configured in the Master/Slave configuration.

For Mater/Slave setup and networking, please refer to the installation section of this manual.

The RED flashing LED on this board indicates a stream of communication messages between the Master and the Slave machines.

The Bill Acceptor of the machine is also connected to a serial port on this board. There are two jumpers behind the white 10 pin wafer connector for changing the serial port between RS-232 and TTL for Bill Acceptor communication. The default setting for this port is TTL and ISD uses Bill Acceptors with TTL ports only.

[pic]

Figure 2-2

Monitor

The Model 2900 uses a Tatung 17” VGA Monitor curved CRT with RGB inputs and separate positive horizontal and vertical sync signals. The Standard Monitor has a high resolution of .25 mm dot pitch. See Appendix A for additional monitor specifications.

There are two different monitor models used in the process of manufacturing the 2900 Model Machines. The monitors are interchangeable and have the same picture quality. Please compare the pictures below to match the monitor used in your machine.

For your convenience, some of the more important and more frequently used adjustment controls are mounted on the front bottom bracket of these monitors.

These monitors have an on-board isolated power supply and they do not require an isolation transformer. The power supply of this monitor is Auto Range AC power Input from 90VAC to 240VAC.

Monitor Type I

[pic] Figure 2-3

Adjustment controls from left to right are:

1. Degauss – This is used to manually remove stray magnetic fields in the monitor metal that affect picture quality.

2. Select - This button activates the onscreen display for the monitor’s internal digitally controlled adjustments. It is also used in conjunction with the up and down controls to activate/deactivate individual options.

3. Down - This button is used to step through the options or when an individual option is selected, it will decrease its value.

4. Up - This button is used to step through the options or when an individual option is selected, it will increase its value.

5. Power – This will turn the monitor on/off. Not normally used; use cabinet power switch instead.

MicroTouch Touchscreen:

[pic] Figure 2-4

[pic] Figure 2-5

[pic]WARNING: THERE ARE SOME PLACES ON THE COMPONENT SIDE OF THIS MONITOR THAT CARRY VOLTAGES IN EXCESS OF 25,000 VOLTS. REPAIR AND REPLACEMENT OF THIS MONITOR SHOULD BE HANDLED BY A QUALIFIED TECHNICIAN.

Monitor Type II

[pic] Figure 2-6

On Screen Display: Press this button to display the adjustment menu on the monitor screen. Press this button again to exit the On Screen Display.

NOTE: Make sure that you save any changes before exiting the On Screen Display.

Move Clockwise: Moves the highlight on the screen menu clock wise. Any icon that is highlighted is active for adjustment with the value buttons.

Move Counter Clockwise: The same function but opposite of the Move Clockwise button.

Increase Value: Increases or changes the values of the highlighted icon on the menu screen.

i.e. depressing this button on the Brightness icon will increase the brightness.

Decrease Value: Decreases or changes the values of the high lighted icon on the menu screen.

i.e. depressing this button on the Brightness icon will decrease the brightness.

Degauss: Depressing this button momentarily will activate the degaussing coil around the monitor CRT for harmonizing the electron charges in the monitor. This action will result in color convergence, which sometimes will occur due to misalignment of electrons in the CRT (picture tube).

NOTE: To access an enhanced On Screen menu, highlight the EXIT icon on the main menu and then hold the INCREASE VALUE button for approximately 15 seconds.

Power Distribution Unit

Two different Power Distribution Unit models were used in manufacturing the 2900 model machines. Please refer to the pictures in this manual for corresponding descriptions.

TYPE I

Both the AC and DC power distribution systems are combined on the type one power distribution unit. This unit is the source of AC and DC Power throughout the cabinet and it is located in the lower compartment under the monitor shelf, against the back wall of the cabinet.

[pic] Figure 2-7

[pic]WARNING: !!!HIGH VOLTAGE!!!

TO AVOID POSSIBLE ELECTRICAL SHOCK, READ INSTRUCTIONS FOR REMOVAL AND INSTALLATION PROCEDURES CAREFULLY BEFORE PERFORMING ANY TASK.

1. Removal - To remove the power distribution assembly unit:

* Turn the main power switch OFF

* Unplug the main A/C power from the unit

* Unplug all connectors

* Remove four nuts on four corners of the

mounting plate then remove the whole unit.

[pic] Figure 2-8

2. Adjusting the DC supply voltage

* With distribution unit unattached from back wall, carefully reattach all connectors. [pic]WARNING: There will be high voltages inside this box during the adjustment procedure and this shall be performed by certified technicians only.

* Turn Machine on.

* Place a digital DC Volt Meter across the +5V

and ground test points on the back of the logic board.

* Turn the knob until the DC voltage reads 5.18 Volts. The acceptable range is between 5.15 and 5.20.

NOTE: TURNING THE KNOB COUNTER CLOCKWISE INCREASES THE VOLTAGE.

*Turn machine off and remove all plugs.

3. Installation - To install the power distribution assembly unit:

* After repairing or replacing the Power Distribution Assembly Unit, place the mounting plate into the four studs in the lower compartment of the Terminal Cabinet. (Make sure the main A/C power is unplugged.)

* Place the nuts on the studs and tighten the nuts without warping the mounting plate.

* Reconnect all the connectors back into their receptacles and make sure that they are latched securely.

TYPE II

Some machines are manufactured with TYPE II power source, which consist of the DC power supply and the AC power distribution unit. Both the DC power supply and the AC distribution unit are mounted on a plate against the back wall in the lower compartment of the cabinet.

[pic]

Figure 2-9 AC Power Distribution Unit

110 AC Switched: These 10 connectors supply 110 VAC power to various components such as DC power supply, monitor, illumination lights, etc… throughout the cabinet. The power out from these connectors is switched by the master ON/OFF switch in front of the lower section of the cabinet.

110 AC Unswitched: This two-pin connector is designed to supply AC power to any component in the cabinet that requires uninterrupted power even when the main power switch is turned off. For example, the power from this connector can be used to supply uninterrupted 110 AC power to accounting system interfaces (Player Tracking Modules) or Fiber Optic Communication PCB.

110 AC ON/OFF: This four-pin connector is used to connect to a remote ON/OFF switch like the one that is installed in front of the lower section of the cabinet.

110 AC Power In: The main power input to the cabinet from the building’s AC power source such as wall receptacle.

Main Fuse: This 5 AMP fast blow is the main in line fuse for the entire AC power.

Convenient Outlet: This AC power outlet provides unswitched power even when the main power switch is turned off.

[pic]Figure 2-10

DC Power Supply

Tower Light

The model 2900 comes equipped with a two-tier tower light. (Also called a candle)

Tier One (the top yellow tier) lights up when the cabinet is open and flashes when the Patron presses the “Call Attendant” button.

Tier Two (the bottom white tier) flashes when patron wins a determined amount of credits. The determined amount is set on the operators menu.

[pic] Figure 2-11

Mechanical Meters

Each machine is equipped with 5 to 6 mechanical meters depending on the type of machine. The increment rate of these mechanical meters is set when the Coin Mech. Denomination is set on the Operator’s Menu. The following is a description of each meter:

Drop– All money in the machine (all bills, tickets, and coins to the bucket)

Out – All money paid out of the machine except hand paid (all tickets and coins)

Hand Pay – Cancelled Credits (all manual pay over the hopper limit)

Won – All money (credits) won except any jackpot or W2G (special win)

Played – Amount of all credits (money) played

[pic]

Supervisor Key

The Supervisor Key Switch is located on the right side of the cabinet above the serial number tag. It normally has a Yellow ring around the key switch and a Yellow key. This switch is used for accessing the Operator’s Main Menu. For detail of this menu and its function, please refer to the Operation section of this manual.

Attendant Key

The Attendant Key Switch is also located on the right side of the cabinet by the Supervisor Key Switch. This key switch is normally denoted by a white ring around the switch and a white key. This switch is multi-function switch that is used for Hand Pay, Jackpot Reset, clearing the error message, displaying the Out Of Order message, and internal clearing of the Static RAM.

Printer

The printer is an optional payout device and dependant on the game software. However, most game software supports three types of printers:

• Ithaca 850 Thermal Coupon Printer

• Seiko PSA-66-ST Thermal Coupon Printer

• Ithaca Series 70 dot matrix printer with take up journal

Please contact us or the original component manufacturer and request a copy of the specific manual needed.

Hopper

The Hopper is an optional payout device and some game software may not support it. The only coin hopper presently supported by some of our software is the Asahi Seiko model DH-750 series with the extended coin bowl. If your machine is equipped with a coin hopper and you require a manual for this device, please contact us or the original component manufacturer.

Coin Acceptor

Only the machines with the coin hoppers are equipped with the coin acceptors. The only coin acceptor presently supported by us is the Coin Mechanisms, Inc. device model MC-40. This device is Micro Coin Comparitor with coin inhabit line.

For additional information or product manual contact us or Coin Mechanisms, Inc.

Bill Acceptor

The JCM WBA-12/13 Bill Acceptor is the standard component of our products. However, some software offers drivers for other BA’s such as MARS Electronics model ZT-1207 or Cash Code model Amazing BA.

For more information or to acquire technical manual, please contact us or the original component manufacturer.

Internal Clear Procedure

This operation will clear all contents of static RAM. Please make sure to retrieve important information, such as auditing, accounting, jackpot amounts, and jackpot contribution percentages data before performing this procedure, because it will be reset to zero.

To perform the Internal Clear Procedure:

1. Open the Front Door and the Logic Access Door of the terminal to be cleared.

2. Enter the Operator Menu by activating the Supervisor Key; the Operator Menu screen will appear.

3. Activate the Config Menu; the password calculator will appear.

4. Enter the password. The default password is 5551212. A selection of buttons will appear.

5. Activate the Terminal Config. Button. A selection of buttons will appear.

6. Activate the Mode Button. A selection of buttons will appear.

7. Activate the Master/Slave Button. The Master Button and the Slave Button will appear.

8. Activate and hold both the Attendant Key and the Supervisor Key. Then press the Play button on the Control Panel. The screen will indicate when the clear is finished and will direct you to power off the terminal.

Clearing the static RAM does not clear terminal setup information such as company name, location, address, terminal number, or group number nor does it clear any game configuration information such as number of jackpots and increment rate. The above referenced information is stored in the EEPROM (E) memory location.

NOTE: To clear both RAM and EEPROM, perform steps 1-8 but instead of pressing the play button in step 8, press the Call Attendant button. On power up all settings will be reset to default values.

Networking Terminals Using the RS-485 Communication PCBboard

Hardware Setup

Grouping terminals together on a network is beneficial in many ways such as with the use of an accounting system, progressive jackpots, or to simplify terminal setup. The terminals are equipped with a small RS-485 communications board that uses two 6-conductor RJ-11 phone-type jacks.

NOTE: 6-conductor wire must be used, but the connector polarity is not important.

Terminals may connect through either jack on the RS-485 board to allow communication between terminals. When networking terminals, there should only be one Master per group. Within a “group” of terminals, the RS-485 boards need to be shorted on both the JP1 AND JP2 jumpers on both the beginning and end machines only.

NOTE: If the machines are arranged in a circular (carousel) or back-to-back position, please do not connect the end machine back to the beginning to form a loop.

Caution: Failure to network the machines properly will result in unreliable communications and jackpot amounts.

WARNING: Never mix software versions in the group. Failure to observe this may cause machines to function incorrectly.

Following is the diagram for networking a group of machines together.

[pic]

Figure 3-1

• 12 feet of satin cable with RJ-11connectors is supplied with each machine.

• Any of the machines in the group can be configured as a Master Machine.

• While configuring the Master Machine, Please turn the power off to all the Slave machines or disconnect the communication cable to and from the other machines to the Master.

Software Setup

Follow the steps below to configure the Master machine and then transmit the configuration to the Slave machines through the network.

1. Either have only the Master machine on in the group or disconnect the communication cables to and or from the master machine to other machines.

2. Enter the Operator’s Menu by activating the supervisor key switch on the right side of the cabinet.

3. Touch or select the CONFG MENU button on the screen and enter the default pass code of 5551212.

4. From the second column of menu buttons, touch or select TERMINAL CONFG.

5. From the third column of menu buttons, touch or select MODE.

6. From the fourth column of menu buttons, touch or select MASTER/SLAVE and then from the next column touch or select the MASTER button on the screen. Now this machine is set to be the Master machine in the group, which you will network shortly.

7. Touch or select the MACHINE NUMBER to enter the casino asset number or a number that would identify this machine to the Accounting and Player Tracking System. According to SAS instructions, this number must be an integer between 1 and 65532

8. If necessary and for added security, you may want to assign a different pass code for people responsible for any configuration changes on these machines.

NOTE: All changes must be configured on the Master machine and are automatically updated on all Slave machines within one minute.

9. Review your software manual and configure the Master machine as necessary for your desired settings.

10. Connect the communication wires to the slave machines or turn them on if they were turned off.

11. While you have the Supervisor key switch turned and held to the ON position, touch or select CONFIGURE TERMINAL(S) from the second column to transmit all the configuration settings from the Master machine to all slave machines.

12. Exit the menu and all the software should return to the game mode.

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