PROCEDURAL AND DISTRIBUTIVE JUSTICE IN THE …

PROCEDURAL AND DISTRIBUTIVE JUSTICE IN THE HEALTHCARE SYSTEM

By

CHARISSE P. WILLIAMS

A THESIS PRESENTED TO THE GRADUATE SCHOOL

OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT

OF THE REQUIREMENTS FOR THE DEGREE OF

MASTER OF SCIENCE

UNIVERSITY OF FLORIDA

2005

Copyright 2005

by

Charisse P. Williams

ACKNOWLEDGMENTS

I would like to extend special thanks to one of my dearest and closest friends,

Jocelyn Saferstein. She has been a friend, a mentor, and a constant support¡ªI would not

have been able to complete this project without her assistance. I would also like to extend

a warm thanks to my inspiration, Dr. Beth-Anne Blue. I would also like to thank my

committee, especially Dr. Mark Fondacaro, who spent endless hours guiding me through

this process. Finally, I would like to thank my friends, especially my best friends, Davina,

Adrienne, and Alicia.

iii

TABLE OF CONTENTS

page

ACKNOWLEDGMENTS ................................................................................................. iii

LIST OF TABLES............................................................................................................. vi

ABSTRACT...................................................................................................................... vii

CHAPTER

1

INTRODUCTION ........................................................................................................1

2

LITRATURE REVIEW................................................................................................9

3

METHODS .................................................................................................................21

Participants .................................................................................................................21

Demographics .............................................................................................................21

HIPPA Training ..........................................................................................................22

Materials .....................................................................................................................23

Healthcare Justice Inventory (Health Plan and Provider)...........................................23

Adherence to Treatment Measure...............................................................................25

4

RESULTS ...................................................................................................................27

Factor Analysis¡ªHCJI-Provider................................................................................27

Provider Subscales and Subjects¡¯ Satisfaction with Provider ....................................28

Treatment Adherence to Provider Recommendations................................................29

Factor Analysis¡ªHCJI-Health Plan...........................................................................30

Health Plan Subscale and Subjects¡¯ Satisfaction with Health Plan............................31

5

DISCUSSION.............................................................................................................35

APPENDIX

A

JUSTICE DIMENSIONS FOR THE HCJI-PROVIDER...........................................42

B

DEFINTIONS OF PROCEDURAL AND DISTRIBUTIVE JUSTICE

DIMENSIONS FOR THE HCJI-HEALTH PLAN....................................................45

C

HEALTHCARE JUSTICE INVENTORY/ADHERENCE MEASURE ...................48

iv

LIST OF REFERENCES...................................................................................................62

BIOGRAPHICAL SKETCH .............................................................................................65

v

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