ET-2850 User's Guide

ET-2850 User's Guide

Contents

ET-2850 User's Guide................................................................................................................................ 11

Product Basics .......................................................................................................................................... 12 Product Parts Locations ..................................................................................................................... 12 Product Parts - Front ..................................................................................................................... 13 Product Parts - Inside .................................................................................................................... 14 Product Parts - Back...................................................................................................................... 15 Using the Control Panel ..................................................................................................................... 15 Control Panel Buttons and Lights .................................................................................................. 16 The LCD Screen ....................................................................................................................... 17 Status Icon Information ............................................................................................................. 17 Entering Characters on the LCD Screen ....................................................................................... 18 Changing LCD Screen Language.................................................................................................. 18 Viewing Animations ....................................................................................................................... 19 Using Power Saving Settings ............................................................................................................. 19 Changing the Sleep Timer Setting from the Control Panel ............................................................ 19 Changing the Power Off Timer Setting from the Control Panel...................................................... 19 Using the Epson Smart Panel Mobile App.......................................................................................... 20 Voice-activated Printing ..................................................................................................................... 20 Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 21 Setting Up Epson Connect Services.............................................................................................. 22 Using Epson Email Print ............................................................................................................... 22 Using Epson Remote Print ........................................................................................................... 23 Using Epson Scan to Cloud........................................................................................................... 24 Using AirPrint .................................................................................................................................... 24 Setting Up Printing on a Chromebook ................................................................................................ 25 Android Printing Using the Epson Print Enabler ................................................................................ 25 Using Fire OS Printing ....................................................................................................................... 26 Using Windows 10 Mobile Printing .................................................................................................... 26 Using Epson Print and Scan App with Windows Tablets ................................................................... 27 Using the Mopria Print Service .......................................................................................................... 27

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Wi-Fi Networking ....................................................................................................................................... 29 Network Security Recommendations ................................................................................................. 29 Wi-Fi Infrastructure Mode Setup......................................................................................................... 30 Selecting Wireless Network Settings from the Control Panel ........................................................ 31 Setting Up Wireless Printing from a Smartphone or Tablet ................................................................ 33 Wi-Fi Direct Mode Setup .................................................................................................................... 34 Enabling Wi-Fi Direct (Simple AP) Mode ....................................................................................... 34 Wi-Fi Protected Setup (WPS)............................................................................................................. 36 Using WPS to Connect to a Network ............................................................................................. 37 Printing a Network Status Sheet......................................................................................................... 37 Printing a Network Connection Report ............................................................................................... 38 Network Connection Report Codes and Messages ....................................................................... 39 Changing or Updating Network Connections ..................................................................................... 44 Accessing the Web Config Utility ................................................................................................... 44 Changing a USB Connection to a Wi-Fi Connection...................................................................... 45 Connecting to a New Wi-Fi Router ................................................................................................ 45 Disabling Wi-Fi Features ............................................................................................................... 46

Loading Paper ........................................................................................................................................... 47 Loading Paper in the Rear Paper Feeder........................................................................................... 47 Paper Loading Capacity ..................................................................................................................... 52 Double-sided Printing Capacity .......................................................................................................... 53 Borderless Paper Type Compatibility ................................................................................................. 55 Compatible Epson Papers.................................................................................................................. 56 Selecting the Paper Settings - Control Panel ..................................................................................... 58 Paper or Media Type Settings - Control Panel .............................................................................. 59 Paper or Media Type Settings - Printing Software.............................................................................. 59 Selecting the Default Paper Source Settings...................................................................................... 60 Paper Source Settings Options ..................................................................................................... 61

Placing Originals on the Product ............................................................................................................. 62 Placing Originals on the Scanner Glass ............................................................................................. 62

Copying ...................................................................................................................................................... 64 Copying Documents or Photos........................................................................................................... 64 Copying Options................................................................................................................................. 66

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Printing from a Computer ......................................................................................................................... 68 Printing with Windows ........................................................................................................................ 68 Selecting Basic Print Settings - Windows ...................................................................................... 69 Print Quality Options - Windows ............................................................................................... 71 Multi-Page Printing Options - Windows..................................................................................... 71 Selecting Double-sided Printing Settings - Windows ..................................................................... 72 Double-sided Printing Options - Windows................................................................................. 75 Print Density Adjustments - Windows ....................................................................................... 75 Selecting Additional Layout and Print Options - Windows ............................................................. 76 Custom Color Correction Options - Windows............................................................................ 78 Image Options and Additional Settings - Windows.................................................................... 79 Header/Footer Settings - Windows ........................................................................................... 80 Selecting a Printing Preset - Windows........................................................................................... 81 Selecting Extended Settings - Windows ........................................................................................ 82 Extended Settings - Windows ................................................................................................... 84 Printing Your Document or Photo - Windows................................................................................. 86 Checking Print Status - Windows .................................................................................................. 87 Locking Printer Settings - Windows ............................................................................................... 87 Locked Setting Options............................................................................................................. 89 Selecting Default Print Settings - Windows.................................................................................... 90 Changing the Language of the Printer Software Screens ......................................................... 91 Changing Automatic Update Options ............................................................................................ 92 Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 93 Selecting Print Settings - Windows 10 S........................................................................................ 94 Printing on a Mac ............................................................................................................................... 98 Selecting Basic Print Settings - Mac ............................................................................................. 99 Print Quality Options - Mac ..................................................................................................... 102 Print Options - Mac ................................................................................................................. 102 Selecting Page Setup Settings - Mac .......................................................................................... 103 Selecting Print Layout Options - Mac........................................................................................... 104 Selecting Double-sided Printing Settings - Mac........................................................................... 104 Double-sided Printing Options and Adjustments - Mac ........................................................... 106 Managing Color - Mac ................................................................................................................. 106

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Color Matching and Color Options - Mac ................................................................................ 107 Selecting Printing Preferences - Mac .......................................................................................... 108

Printing Preferences - Mac...................................................................................................... 109 Printing Your Document or Photo - Mac ...................................................................................... 110

Checking Print Status - Mac.................................................................................................... 111 Printing from a Smartphone or Tablet............................................................................................... 112 Printing with Epson Photo+ .............................................................................................................. 112 Cancelling Printing Using the Product .............................................................................................. 112

Scanning .................................................................................................................................................. 113 Starting a Scan................................................................................................................................. 113 Starting a Scan Using the Product Control Panel ........................................................................ 113 Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 115 Changing Default Scan Job Settings ...................................................................................... 116 Starting a Scan Using Epson ScanSmart .................................................................................... 116 Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 117 Starting a Scan from a Scanning Program................................................................................... 119 Starting a Scan from a Smartphone or Tablet.............................................................................. 121 Scanning a Document in Epson ScanSmart..................................................................................... 121 Saving a Scan ............................................................................................................................. 124 Attaching a Scan to Email............................................................................................................ 125 Sending a Scan to a Cloud Service ............................................................................................. 126 Printing a Scan ............................................................................................................................ 127 Selecting Epson ScanSmart Settings............................................................................................... 129 Changing the Epson Product....................................................................................................... 129 Changing the Scan Settings ........................................................................................................ 130 Changing the File Name Settings ................................................................................................ 132 Changing the Save Settings ........................................................................................................ 133 Save Settings.......................................................................................................................... 135 Customizing Action Icons ............................................................................................................ 137 Scanning in Epson Scan 2 ............................................................................................................... 138 Additional Scanning Settings - Main Settings Tab ....................................................................... 141 Additional Scanning Settings - Advanced Settings Tab ............................................................... 141 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 143

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Image Format Options................................................................................................................. 144 Scan Resolution Guidelines ........................................................................................................ 145

Refilling Ink .............................................................................................................................................. 147 Ink Safety Precautions ..................................................................................................................... 147 Check Ink Levels .............................................................................................................................. 149 Checking Ink Levels on Your Product.......................................................................................... 150 Checking Ink Levels - Windows................................................................................................... 150 Checking Ink Levels - Mac........................................................................................................... 152 Disabling Special Offers with Windows ....................................................................................... 153 Purchase Epson Ink ......................................................................................................................... 154 Ink Bottle Part Numbers............................................................................................................... 154 Refilling the Ink Tanks ...................................................................................................................... 154

Adjusting Print Quality............................................................................................................................ 161 Print Head Maintenance................................................................................................................... 161 Print Head Nozzle Check............................................................................................................. 161 Checking the Nozzles Using the Product Control Panel ......................................................... 162 Checking the Nozzles Using a Computer Utility ...................................................................... 163 Print Head Cleaning .................................................................................................................... 166 Cleaning the Print Head Using the Product Control Panel ...................................................... 166 Cleaning the Print Head Using a Computer Utility................................................................... 169 Power Cleaning ........................................................................................................................... 172 Power Cleaning Using the Product Control Panel................................................................... 172 Power Cleaning Using a Computer Utility ............................................................................... 173 Print Head Alignment ....................................................................................................................... 175 Aligning the Print Head Using the Product Control Panel ............................................................ 175 Cleaning the Paper Guide ................................................................................................................ 176 Cleaning the Print Head Path ........................................................................................................... 179 Checking the Number of Sheets Fed................................................................................................ 182 Checking the Number of Sheets on the LCD Screen................................................................... 183 Checking the Sheet Counter - Windows ...................................................................................... 183 Checking the Sheet Counter - Mac.............................................................................................. 184

Cleaning and Transporting Your Product ............................................................................................. 186 Cleaning Your Product ..................................................................................................................... 186

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Transporting Your Product ............................................................................................................... 187

Solving Problems .................................................................................................................................... 192 Checking for Software Updates........................................................................................................ 192 Viewing the Help Screen .................................................................................................................. 193 Product Status Messages ................................................................................................................ 193 Message Appears Prompting You to Reset Ink Levels..................................................................... 195 Running a Product Check ................................................................................................................ 196 Resetting Control Panel Defaults ..................................................................................................... 196 Solving Setup Problems ................................................................................................................... 197 Product Does Not Turn On or Off................................................................................................. 197 Noise After Filling the Ink ............................................................................................................. 197 Software Installation Problems .................................................................................................... 198 Solving Network Problems ............................................................................................................... 198 Product Cannot Connect to a Wireless Router or Access Point .................................................. 199 Network Software Cannot Find Product on a Network................................................................. 200 Product Does Not Appear in Mac Printer Window ....................................................................... 202 Wireless Network Connection is Unstable on a Mac ................................................................... 202 Cannot Print Over a Network....................................................................................................... 202 Cannot Scan Over a Network ...................................................................................................... 204 Solving Copying Problems ............................................................................................................... 205 Product Makes Noise, But Nothing Copies.................................................................................. 205 Product Makes Noise When It Sits for a While............................................................................. 206 Copies Have Incorrect or Faint Colors......................................................................................... 206 Position, Size, or Margins of Copies are Incorrect ....................................................................... 207 Solving Paper Problems................................................................................................................... 207 Paper Feeding Problems............................................................................................................. 207 Paper Jam Problems Inside the Product ..................................................................................... 208 Paper Jam Problems in the Rear Cover ...................................................................................... 211 Paper Ejection Problems ............................................................................................................. 212 Solving Problems Printing from a Computer..................................................................................... 213 Nothing Prints .............................................................................................................................. 213 Product Icon Does Not Appear in Windows Taskbar ................................................................... 214 Printing is Slow ............................................................................................................................ 215

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