Epson Print Admin

Epson Print Admin

System Installation Guide

NPD5974-00 EN

System Installation Guide

About this Guide

About this Guide

The content of this document

This guide describes the procedures necessary to prepare for operation from the installation of the Epson Print Admin. What you need to set up Check device information System installation System configuration Operational check Check before practical usage of the system Following manuals are available. Epson Print Admin: Solution Overview

Provides a summary of Epson Print Admin. Epson Print Admin: Installation Quick Guide

Explains the procedure for installing this system. Epson Open Platform: Hardware Setup Guide

Explains how to set up Epson Open Platform on multi-function devices (multi-function devices). Epson Print Admin: Administrator's Guide

Explains system settings for Epson Print Admin. Epson Print Admin: User's Guide

Explains how standard users can use Epson Print Admin.

Using this Guide

Marks and Symbols

! Caution:

Instructions that must be followed carefully to avoid bodily injury.

c Important: Instructions that must be observed to avoid damage to your equipment.

Note: Provides complementary and reference information.

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System Installation Guide

About this Guide

Related Information & Links to related sections.

Screenshots Used in This Guide

Screenshots used in this guide are currently under development. They may differ from the release version. Setting items may vary depending on products and setting conditions.

Operating System References

Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

? ? Microsoft Windows 10 operating system ? ? Microsoft Windows 8.1 operating system ? ? Microsoft Windows 8 operating system ? ? Microsoft Windows 7 operating system ? ? Microsoft Windows Vista operating system ? ? Microsoft Windows Server 2016 operating system ? ? Microsoft Windows Server 2012 R2 operating system ? ? Microsoft Windows Server 2012 operating system ? ? Microsoft Windows Server 2008 R2 operating system ? ? Microsoft Windows Server 2008 operating system

Mac OS In this manual, "Mac OS" is used to refer to "macOS Sierra", "OS X El Capitan", "OS X Yosemite", "OS X Mavericks", and "OS X Mountain Lion", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

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System Installation Guide

Contents

Contents

About this Guide

The content of this document. . . . . . . . . . . . . . . . . . 2 Using this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . 2 Screenshots Used in This Guide. . . . . . . . . . . . . . 3 Operating System References. . . . . . . . . . . . . . . . 3

Setting Up

Setup procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . .6 What you need to set up. . . . . . . . . . . . . . . . . . . . . .7

1. Prepare device and check information

Related Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . 8 Epson Print Admin Server. . . . . . . . . . . . . . . . . . 8 Multi-function device. . . . . . . . . . . . . . . . . . . . .10 Client computer. . . . . . . . . . . . . . . . . . . . . . . . . 11

Installer and license. . . . . . . . . . . . . . . . . . . . . . . . 12 Checking Registration Information. . . . . . . . . . . . . 12

System Configuration. . . . . . . . . . . . . . . . . . . . .12 Multi-function device. . . . . . . . . . . . . . . . . . . . .13 Authentication device and the authentication card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2. Operational Check of the Installation Environment

Check essential software. . . . . . . . . . . . . . . . . . . . . 15 Ports to be used. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Check connection. . . . . . . . . . . . . . . . . . . . . . . . . 17

Multi-function device. . . . . . . . . . . . . . . . . . . . .17 Server, client computer. . . . . . . . . . . . . . . . . . . .18

3. Installing the System

Running the installer. . . . . . . . . . . . . . . . . . . . . . . 19 Pre-installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating Server certificate and Binding settings. . 22 Installing Epson Print Admin. . . . . . . . . . . . . . . . . 24

4. Setting the system and registering information

Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Initial configuration menu. . . . . . . . . . . . . . . . . . . 29 Setting Each Item. . . . . . . . . . . . . . . . . . . . . . . . . . 29

Basic settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 29 SMTP Server Settings. . . . . . . . . . . . . . . . . . . . .30 LDAP server settings. . . . . . . . . . . . . . . . . . . . . 32 Registering a Multi-function Device. . . . . . . . . . 34

5. Operational check

Printer driver installation. . . . . . . . . . . . . . . . . . . . 37 Register to an authentication card. . . . . . . . . . . . . . 38 Print check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

6. Check Before Practical Use of the System

Installing the printer driver. . . . . . . . . . . . . . . . . . .41 Installing on the client computer. . . . . . . . . . . . .41 Installing on the print server. . . . . . . . . . . . . . . .42 Distribute by using Active Directory Server Group Policy and so on. . . . . . . . . . . . . . . . . . . 44 Distributing Files. . . . . . . . . . . . . . . . . . . . . . . . 46 Distribute in EpsonNet SetupManager. . . . . . . . 47

Registering a License. . . . . . . . . . . . . . . . . . . . . . . 47 Registering Multi-function Devices. . . . . . . . . . . . .48

Creating a provisional printer registration for the CSV file. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 High security settings. . . . . . . . . . . . . . . . . . . . . . .51 Set the print environment and rules. . . . . . . . . . . . 51 Rules/Policy Settings. . . . . . . . . . . . . . . . . . . . . 51 Editing an unassigned user. . . . . . . . . . . . . . . . . 52 Setting Cost. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 User Registration. . . . . . . . . . . . . . . . . . . . . . . . . . 54 User account registration. . . . . . . . . . . . . . . . . . 54 Synchronizing with an LDAP Server. . . . . . . . . . 55

Uninstalling and Updating

Uninstalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Updating the System. . . . . . . . . . . . . . . . . . . . . . . 59

Solving Problems

Administrator pages and user pages do not appear. .60

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Contents

Card Authentication is too Slow. . . . . . . . . . . . . . . 60

For Servers Without an Internet Connection. . . . 60 For Servers with an Internet Connection. . . . . . . 63

Repair Installation. . . . . . . . . . . . . . . . . . . . . . . . . 63

What to do if the Epson Print Admin server goes down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Setting the Authentication Server Error Mode. . . 65 Setting each Function. . . . . . . . . . . . . . . . . . . . .67

Error menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

HTTP communication error. . . . . . . . . . . . . . . .69 Certificate error. . . . . . . . . . . . . . . . . . . . . . . . . 70 Other network errors. . . . . . . . . . . . . . . . . . . . . 73

Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Appendix

High security settings. . . . . . . . . . . . . . . . . . . . . . .77

Applying a profile of security configuration. . . . . 77 Setting an administrator account and locking the panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Importing and changing settings in the settings file. . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Setting security for the communication path. . . . 81 Operational check. . . . . . . . . . . . . . . . . . . . . . . 83

Customization example of a high security setting. . .83

When you want to prohibit printing from a client computer and allow scanning and faxing. . 83 When you want to print directly from a specific client computer. . . . . . . . . . . . . . . . . . . 84 When you want to scan directly from a specific client computer. . . . . . . . . . . . . . . . . . . 84 When you want to receive fax in a specific client computer. . . . . . . . . . . . . . . . . . . . . . . . . 85 When you permit IPP/IPPS print from a client computer. . . . . . . . . . . . . . . . . . . . . . . . . 86 When you permit Document Capture Pro and Document Capture Pro Server. . . . . . . . . . . 86 When you want to permit a connection from a smart device. . . . . . . . . . . . . . . . . . . . . . . . . . 87 When you want to enable/disable the specific protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 When you want to release Wi-Fi direct panel lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 When you want to enable/disable the PC - fax transmission function. . . . . . . . . . . . . . . . . . . . 89

Sample Driver Distribution for Group Policies. . . . .89

Installation settings for a distributed driver. . . . . 89 Uninstalling distributed drivers. . . . . . . . . . . . . .92

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

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