HMPS Report Template



Families and Significant Others strategyHMP Lincoln Governor Paul YatesApril 2018[Back of front page – delete this comment only, but do not delete the page]Contents TOC \h \z \t "Heading 1,1,Heading 2,2,Appendix Heading,1" Introduction..3 Background PAGEREF _Toc478030019 \h 3Definitaion of “families” PAGEREF _Toc478030019 \h 3Benaftis of families and significant others4Lord farmer report4Family stratigy strands5Strand 1: Partnership working6Strand 2: Understanding and supporting family’s needs7Strand 3: Developing and maintaining a pisitve relationship9Strand 4: Breaking down Barriers11Care leavers PAGEREF _Toc478030018 \h 14Appendix A: HMP Lincoln Families survey PAGEREF _Toc478030020 \h 15Appendix B: HMIP Demographics HMP Lincoln26Appendix C: Intergenerational offending30Appendix D: Evidence & further reading31Appendix E: Families provison KIP for HMP Lincoln31Appendix F: HMP Lincoln Needs Analysis 201731Appendix G: Evaluation: community support for offender’s families service 2015 31Appendix H: Hmp Lincoln families and significant others action plan 2018 31[Back of contents page – delete this comment only, but do not delete the page] IntroductionBackgroundSupporting a prisoner to develop meaningful and constructive relationship with his or her family or significant others, should be a primary focus for anyone caring for those in custody who hope to achieve positive change and transform lives. Family and significant relationships are considered as a key means by which we can prevent reoffending and reduce the likelihood of intergenerational crime. HMPPS therefore has a moral and ethical responsibility to assist any meaningful and constructive relationship in preparation for their release.We are committed to transforming prisons into places of safety and reform and we recognise the need to provide those in our custody with stable environments, as well as opportunities to change their behaviour and turn away from a life of crime. Relationships with families and significant others can play a key role in thisDefinition of “Family”For the purpose of this strategy document, Family is defined as either a blood relative, legal or significant persons that a prisoner identifies as their next of kin. For care-leavers this may be someone that provides a statutory service, friend or associate. Many of those in custody will have experienced a non-traditional upbringing, with a range of adults having cared for them, and similarly those in custody with children may have other arrangements outside of a traditional family arrangement. It is important to accommodate all ‘family’ arrangements where they provide a constructive and supportive relationship for the prisoner and their familyleft12763500We recognise that not all family relationships are positive. Family members may sometimes be the direct or indirect victims of a prisoner’s offence such as domestic abuse. These individuals have the right to protection from their perpetrator and in all cases, permission should be sought from the victim and any relevant partner agencies before making contact. This will enable the victim/family unit to be supported in the community. E.g., Victim Liaison Officer or Local Authority Social ServicesOther family or significant others may be enablers, contributing to their offending behaviour. Prisoners may be subject to harassment or restraining orders and the courts take primacy in how we manage familial and other relationships. We must therefore ensure that we prevent inappropriate contactBenefits of “family & significant others”Families and significant others can play a vital role in facilitating a safer and calmer atmosphere within the custodial establishment and they play an important role in supporting offenders on community sentences. Prisoners are less likely to reoffend if family relationships are maintained throughout their sentence. Positive family relationships are also likely to contribute to good order within an establishment. Anecdotal evidence from establishments with positive family engagement programmes indicate reduced incidents of disorder and anti-social behaviour. It is likely that having meaningful and constructive relationships with family and significant others while in custody may reduce anxiety, mitigate the frustration and isolation of imprisonment, and potentially reduce violence. Bringing families closer to a prisoner and encouraging them to be more accountable for their offending and behaviour, and thereby improve reducing reoffending outcomes, but more research is needed in this area.Lord Farmer reportIn September 2016 Lord Farmer report, The Importance of Strengthening Prisoners Family Ties to Prevent Re-offending and Reduce Intergenerational Crime in partnership with the membership charity Clinks, was commissioned by the Government to investigate how connecting prisoners with their families can improve offender wellbeing, assist in keeping the public safe and reduce reoffendingleft2286000The Farmer report was published on 10 August and made 19 Recommendations that put family and significant others at the heart of prison reform. It supports efforts to improve the relationships between prisoners and their families or significant others and the services that are providedAccording to the Lord Farmer report, ‘Family should be the ‘golden thread’ running through the processes of all prisons, as well as in the implementation of standards presented in the Prison Reform White Paper - Public protection, Safety and Order, Reform and Preparing for life after prisonThe 4 strandsPartnership workingDelivering effective family practice cannot be achieved in isolation and as such we are committed to working in partnership with key local and national stakeholders. Through close working arrangements we are able to provide a bespoke service that is able to cater to the needs of prisoners and their families during their time in custody and then following on into ongoing support after release. 478061626590900center30185320703423127200center22680300435172792135left508000center117475002171942573900042106855080004409165304800017191711747500center22048700446133021933800450107200384center23660300Ormaston Families are the provider for family services at HMP Lincoln and as such are key stakeholders, along with Lincolnshire action trust (LAT) for delivery of this strategy. Quality of outcome will be determined via agreed KPI (Annex E) which are monitored at regular contract meetings. Understanding and supporting family’s needsUnderstand43249855715To tailor HMP Lincolns delivery of family practice and ensure its effectiveness we 1st need to understand the needs of the population. To achieve this we will conduct regular information gathering exercises from which we can derive key themes Annual establishment needs analysis2 visitor surveys per yearForums with the families and/or significant others of men held in our careForums with prisoners held at HMP LincolnOmic Key worker and POM feedback sessions linked to sentence plansCommissioned analytical assessment of needs via independent academic bodiesNational & Regional data sources i.e. Office for national statistics, Lincolnshire safety board data ectMPQLSupportA family member or significant other entering custody often causes significant upheaval to families, partially children’s & dependents, and as a result it is vital that we stabilise and support the family unit where possible and as soon as possible. HMP Lincoln is local Cat B establishment that serves the courts by holding adults and young men on remand, or who have been newly sentenced. Because of its role it is likely that we will experience a high volume of prisoners coming into custody unexpectedly, for the 1st time or who have unaddressed family issues or discharged responsibilities. Providing key information and support at the point of arrival for both prisoner’s and their families is critical to maintaining family ties effected or displaced by custody, as is establishing effective avenues of communications allow that information flow and support to continue. center6985HMP Lincoln will achieve this via:PrisonersScreening for issues and concerns prior to arrival whilst at court via SPARC programme delivered by LATScreening for issues during the reception & 1st night process. Where issued are identified they are either resolved (Where able) or signposted to the appropriate areas who can help.Providing effective and practical information to new arrivals to support them maintaining communication with their families and significant others including: PIN phone process and commutation compactPrions mail systemE-mail a prisonerMessage serviceVisiting times and process1:1 meeting during 1st night process with LAT and other stakeholdersProviding effective and practical information to new arrivals to help them adjust to a custodial environmentProviding peer lead advice and support from the point of arrivalEnsuring that where safe to do so contact is made with families or significant others on arrival into custody via the facilitation of a phone call, or any needed phone calls A “departure lounge” as a integrated part of the release from custody to involve family in the discharge process and reconnect on a normalised environmentFamiliesAvailability of LAT staff for information and support whilst at court via the SPARC programmeProviding positive and practical key information to families through documentation and via communication with Lincolnshire action trust such asMethods of communicationTransport and travel informationLocation and geographical information Visiting times and process1st visit induction 1:1 meeting with LAT team Supporting families who are experiencing difficulties with either emotional support or practical advice A 24hr safer prison phone line where families can raise concern about loved ones and receive contact from staff in return to address these concerns and fears.A “departure lounge” as a integrated part of the release from custody to involve family in the discharge process and reconnect on a normalised environmentDeveloping & maintaining positive relationshipsDeveloping relationshipsWe recognise that not all family relationships are positive. Family members may sometimes be the direct or indirect victims of a prisoner’s offence such as domestic abuse. These individuals have the right to protection from their perpetrator and in all cases, permission should be sought from the victim and any relevant partner agencies before making contact. This will enable the victim/family unit to be supported in the community. E.g., Victim Liaison Officer or Local Authority Social Services. 3387090825500Other family or significant others may be enablers, contributing to their offending behaviour. Prisoners may be subject to harassment or restraining orders and the courts take primacy in how we manage familial and other relationships. We must therefore ensure that we prevent inappropriate contact.To ensure that inappropriate contact not achieves safeguarding practices are in place at HMP Lincoln from the point of arrival into custody and during their time within the establishment. 1st Night contact with family is subject to screening for risk and as such only allowed where no risk is present. Ongoing contact through written, phone or face to face contact is also subject to similar public protection careening processes.Where no risk to victim or court orders prevent contact the development of family relationships will be a key element of sentence planning activity and targets set by prison offender managers (POMS) and supported/driven weekly by Key workers under Omic implementation. POMs & Key workers will identify relationship issues where they arise and offer practical solutions and support to empower prisoners to take ownership of and improve relations with their families and significant others. They can draw on a number of enrichment activates and advice/support services in this area as needed such as:Financial and debt services or education“Being Dad” courses“Story book” & “DVD dad” programmesHomework clubAccommodations and housing adviceTranslation services Religious and ecumenical support via chaplaincyHealth or substance misuse interventions and treatmentLegal phone calls or Rule 39 legal correspondenceMaintaining relationships3200400762000Maintaining a “normal” relationship with family and significant others can be challenging when in custody in both directions. As such it is important that HMP Lincoln offers as wide a range of communication methods as possible to allow for the maintenance of already established relationships and to build developing relationships. Likewise, to support desistance and reduce reoffending risks for prisoners, and to deliver support and reduce the risk of intergenerational criminology for families, it is important that prisoners held at HMP Lincoln are encouraged to maintain regular contact with their families and significant others, and supported to do so by their key workers and POM’s. Key workers and POM’s will consider the level of communication during supervision sessions as part of sentence planning target tracking and oaysis processAt HMP Lincoln we support the following communications tools: PIN Phone systemPostal mail service with free letters on a weekly basis for prisoners Free Rule 39 letters which include professional bodies such as councils, social services ectEmail a prisonerPrisoner messaging serviceDomestic visits run 5 days a week“Family day” visits run bi monthly Chaplaincy communication “Staying involved”39338251206500To maintain a “Normal” relationship where possible it is important to support the whole family approach to decision making for the family. Too often prisoners are not consulted about, or involved in significant or milestone decisions being made by their families and as such are at risk of becoming detached or separated from the family unit, particularly where long periods of separation occur. Examples of such decisions includeChoice of schools or further education centres for childrenChildren’s exam optionsChildren’s school issuesHousing location or location movesFinancial decisionsHealth mattersFaith based milestones or decisionsIf we are expecting prisoners to return to a stable pro social family and protective setting on release it is vital that we encourage the family to include prisoners in significant family decisions to maintain their role within the family. At HMP Lincoln we support this via information supply to prisoners and families explaining the importance of this process and Key workers and POM’s encouraging prisoners to keep a clear timeline of when significant decisions need to be made through their regular family communication. Where it is identified that difficult, protracted or complicated discussions have to take place to enable effective decision making for the family then HMP Lincoln and family workers can facilitate sessions in a suitable environment for this to take place. These sessions can be supported as needed with professional advice linked to the issue i.e. Relationship counsellingMediatorsDebt adviceEducational advicePsychology Health advisorsBreaking down barriersright1079500The creation, development and maintenance of effective, positive and meaningful family relationships can often encounter significant barriers or total breakdown for men coming into a custodial environment. There could be a number of reasons why this is happening so therefore it is critical that as an establishment we are aware of when this occurs at the earliest opportunity, the reasons behind it and where possible find a way to overcome these issues. Being awareBeing aware of relationship issues or breakdown can be difficult as often prisoners are unwilling to disclose this information or sometimes unaware that any breakdown is happening, or has taken place. As such the relationships, rapport building and trust developed by key workers and POM’s is vital to ensure that disclosure is achieved. Key workers will track and evaluate family situations during their regular supervision sessions under Omic and where indicators are found to suggest family issued, explore this with the prisoner. To support this awareness monthly data checks will be carried out by the safer prison team using Nomis & Pin phone system to identify prisoners who appear to be socially isolated (not receiving visits or making phone calls) which could be a sign of relationship breakdown and make relevant key workers aware. Understanding the issueOnce a key worker has identified that a relationship breakdown is occurring, or has occurred, or that there are barriers to effective development/maintenance of a relationship if is incumbent on him/her to explore this fully with the prisoner to gain an understanding of what their view on the issues are. It is important for the key worker to explore what the prisoner feels are the issues as this can often either be incorrect, missing key information or subject to underdeveloped thinking skills. Once the key worker is in possession of this information they are required to consider it inn consultation with the public protection team and POM so that they are fully aware of any legislative requirements in place to protect victims or official requests for non-contact. If no barriers to communication exists then the Key worker or POM will make contact with the family of the prisoner to discuss any issues form their viewpoint thereby getting a full 360 view of the current situation which he/she can discuss with the POM to find any effective solutions. Overcoming issuesleft52324000There are a number of issues that prisoners could experience that will affect their ability to maintain effective family relationship and contact so as such there cannot be a single fix which can be applied to resolve these. Each issues, or collection of issues required a bespoke solutions to be applied in by the Key worker and prisoner in order to overcome or improve on current issues. Primary in this is ensuring that the prisoner (where possible) is fully aware of all the reasons that are contributing to his difficulties and is supported to develop an effective plan to overcome these with the support of his key worker. Examples of issues experienced by prisoner include: Non-contact requests by partners or family membersSocial stigma of certain offences and families reaction to theseVictims within the familyDomestic violenceAbility to visit effective by finical circumstancesRelationship or marriage breakdownCultural viewsLanguage barriersCare leavers“A care leaver is someone who has spent time in the care of the local authority. Their eligibility for services from the local authority depends on when and for how long they were in care”Approximately 25% of adult male prisoners and 60% of female prisoners were in care as children and most are taken in as a result of neglect or abuseWhat do we know?Transition to adulthood is a difficult time for many young people, but it can be especially so for young adults who have been in care as they often do not have the emotional, financial and personal support of parents and other family members. Compared to the general population care leavers are:Less likely to be in education, employment or training. Over a third of 19 year old care leavers are not in education, employment or training;More likely to be attempting to live independently; andMore likely to have a criminal conviction. Care leavers have been estimated to make up 27% of the adult prison population, despite the fact that less than 1% of under 18s enter local authority care annually.Young adults in the criminal justice system who are care leavers may need more support to help them through their transition to adulthood than other young adults. They may also need help to understand the differences between the youth and adult justice systems.What can help improve outcomes for care leavers at HMP Lincoln? Identify care leavers and ensure responsible local authorities are engaged in planning processes as appropriate via partnership working with their personal advisorWe will Effectively co-ordinate wrap around services and deliver them in a setting that enables development of reliable and trusting relationships with Key workers, POM’s and partner organizations working in HMP LincolnProvide opportunities for reflection in supervision and encourage hope and optimism by implementing the rehabilitation culture principles in HMP Lincoln. Encourage development of positive social connections with external organizations and pro social peer groupsDevelop an effective working relationship with the responsible local authorities. Assist individuals to address some of the potential disadvantages of being a care leaver.Enable care leavers to have space to safely share experiences of being in care e.g. carefully facilitated support groups and peer mentors4833620-124460003905250-19113500Appendix A: LAT Visits surveyAbout you1. How old are you? Mean = 38yrs, youngest = 17yrs, oldest = 76yrs, range = 59years2. How are you related to the person you visit? He is my_______________ (e.g husband, partner, brother, son, step son, friend etc)Relationship (n=38)%Partner34Husband18 Brother11Son18Friend13Brother11Father3Other3Husband/partner = 52% - by far highest group3. What city/town do you travel from? _______________Area%Area% Lincoln8Yorkshire13Gainsborough3Other Lincolnshire13Grimsby8Grantham5Spalding8Total Lincolnshire61Boston16Total outside Lincolnshire39London5Leicestershire18Lancashire34. How do you travel to the prison? (circle all that apply)Own car 68%Lift in someone else’s car 8%Train 5%Bus 3%Walk 0%Taxi 8%Other (please state): 0%Public transport combination: 8%Total public transport = 16%Does having own car facilitate visits? - Not having a car prevents people attending and therefore they have not participated in survey? Need to repeat research and try to access families who are not visiting. 5. How long does it take you to get to the prison? Mean = 82 minutes; Min = 10 minutes, Max = 270 minutes, Range = 260 minutes. 6. Have you come on your own today? Yes = 37%- If no, how are the people you are visiting with related to you? Person 1Relationship (n=24)%Friend21In law21Child21Partner/spouse17Parent13Sibling8Person 2Relationship (n=12)%Friend42In law42Child0Partner/spouse0Parent0Sibling8Other8- If anyone visiting with you is under 18, please can you tell us their age(s)?Information missing in all but one survey – query those with children less likely to complete survey due to looking after children?_____________________________________________________________________7. Approximately, how many times have you visited HMP Lincoln before? Mean = 12. Min = 0, Max = 100. For 21% of respondents it was their first visit to HMP Lincoln. Of those whose first visit it was to HMP Lincoln, only 4 had been to other prisons previously. 8. Approximately, how many times have you visited any other prisons before? Mean = 6. Min =0, max = 100. 60% had not visited any other prisons. Reflective of the fact HMP Lincoln is a cat B local and is therefore, usually the first prison someone will go to on their journey through the CJS. Of those whose first visit it was to HMP Lincoln, only 4 (11%) had been to other prisons previously. 9. How do you book your visits?Phone21%Online Booking42%The person I am visiting in prison books them8%Combination (phone and online)26%About your visits experience10. What sort of things do you think you or other people need support with when they are visiting the prison (circle all that apply)?Advice about what to expect61%Advice on what to bring58%Advice on what they can take into the visits hall63%Advice on what they can and cannot do53%Advice about how to get to the prison18%Advice on what to do if there is a problem47%Advice on what to tell children about a friend or family member being in prison32%Advice on other ways to keep in contact with people in prison50%Advice about any money issues they may have32%Advice about issues with housing21%Advice about children26%Advice about work and training26%Other (please state): _______None stated_____________________________11. Please tell us how much you agree/disagree with the following statements in relation to visiting HMP Lincoln. The FIRST Centre staff are the people who are there to help you during your visit (alongside the prison staff). They usually wear purple tops: StatementStrongly DisagreeSlightly DisagreeSlightly AgreeStrongly AgreeBooking a visit is easy n=3732%14%19%35%Visiting the prison is easy n=3813%18%32%37%Visiting the prison is scary n=3741%19%30%11%I feel comfortable visiting the prison n=3727%16%14%43%I look forward to visiting the prison n=3724%16%24%35%I feel better after I have visited the prison n=363%6%33%58%I have met the FIRST Centre staff n=363%0%6%92%The FIRST Centre staff are supportive and friendly n=360%0%11%89%StatementStrongly DisagreeSlightly DisagreeSlightly AgreeStrongly AgreeThe FIRST Centre staff are knowledgeable n=360%6%8%86%The FIRST Centre staff answer any questions I have n=350%6%14%80%The FIRST Centre staff are professional n=370%0%11%89%I feel I can approach the FIRST Centre staff with any questions or worries I have n=370%0%11%89%The FIRST Centre staff have provided emotional support to me during visits n=254%4%12%80%The FIRST Centre staff have provided emotional support to me before visits n=260%8%15%77%The FIRST Centre staff have provided me with emotional support after visits n= 200%5%15%80%The FIRST Centre staff have provided me with practical advice during visits n=270%0%15%85%The FIRST Centre staff meet the needs of those who come and visit the prison n=330%3%12%85%The FIRST Centre staff have made my experience of prison better n=340%0%18%82%The FIRST Centre staff have helped me maintain a positive relationship with my friend/family member in prison n=260%0%35%65%The FIRST Centre staff have reduced my feelings of anxiety when visiting the prison n=320%0%28%72%The FIRST Centre staff have reduced my feelings of uncertainty about visiting the prison n=280%4%32%64%StatementStrongly DisagreeSlightly DisagreeSlightly AgreeStrongly AgreeThe FIRST Centre staff have told me about other ways to keep in touch with my friend/family member in prison n=240%0%29%71%The FIRST Centre staff have increased the likelihood that my visits go smoothly n=270%0%37%63%The FIRST Centre staff have made me feel better about myself n=180%0%44%56%The FIRST Centre staff have helped reduce the financial impact of visiting the prison (e.g through assisted prison visits) n=160%6%31%63%The FIRST Centre staff have helped me access other agencies for support* n=10*If so, what agencies? none listed 20%10%30%40%12. How do you think visits could be improved? The cleanliness of the waiting room could be vastly improved They way they get everyone through. As, if you want to be in the first few to go through you need to be here really early and wait for ages. I think everyone should be checked in before half one so that everyone can be seated by 2pm in the hall so everyone gets 2 hours. Make booking in easier I think if you forget your I.D and you have come a long way they should let you in Being called before 2pm so you get your allocated visit time Process every one before 2Quicker getting through More operators when trying to book visits over the phone The waiting area needs to be bigger and the toilets need to be cleaned regularly Not so long waiting before visits to sign in Check those in who are early to save time later, return to old token system or have a list of who arrives in what order. Queuing system so it is more organised. A confirmation of booking and being told if there was any change.The booking system is diabolical, the phone is constantly engaged. This creates anxiousness before the visit has even started. On arriving at the prison the queuing system is cumbersome & ineffective and needs redoing.The queuing system needs to be improved. Unless you are here before 12, it adds to your anxiety not knowing how far down the line you are. Also our visits have been cancelled out of error which adds to the stress of booking visits. Drinks available to awaiting visitors Booking system is awfulLonger visits Getting the booking number + to be booked in at 12. Then there’s no pushing in and no fighting and it’s easy and fair. Booking in Be allowed to be with the person for the full 2 hours and not feel obliged to arrive early or risk missing out on time with loved one. Reduction of prices of refreshments as frequent visits become very expensive, person being visited is always hungry as food provided is insufficient. Waiting room could be cleaner. Filthy carpet could be removed + seats have cleanable covers. Improving the way in which visitors are booked in, First come first served. And being consistent with the method. Prison staff need to be friendlier too, as it is a stressful time for visitors.Taking visitors through first before prisoners Starting the administration process (security check) ten minutes before visiting starts, this would speed up the whole process. Everything is goodThe organisation of the waiting room, people jumping queue.Being able to kiss and cuddle when you want Mirrors in toilet (women’s) Less wait time 13. What else do you think the FIRST Centre staff could offer?Nothing they do a good job already Nothing They was nice to me as they took me next door and made me a cup of tea before I went home. I did come down abit.Make themselves known to first time visitors Some sort of tea/coffee vendor machine – have to wait for quite a while Sometimes be a bit more knowledgeable, we have had some unanswered questions. The First Centre staff have been very helpful + supportive. Without their support we would have struggled. They give an excellent service Nothing Drinks on arrival / waiting to book in Tea / CoffeeI do not know but they have been sympathetic to our sad family circumstance.They offer everything Guidance on where to get counselling as soon as possible Tea and Coffee 14. Apart from visits, do you use any other ways to keep in touch with your friend/family member in prison? (Circle all that apply)Letters 79%E-mail a prisoner 53%Prison Voicemail3%Phone calls71%If you don’t use any of these ways to keep in touch, is there a reason (please state)?_____________________________________________________________________The impact of prison on you15. How did you feel when you found out your friend/family member was in prison? (Circle all that apply)Upset 86%Angry 61%Shocked 61%Lonely 50%Relieved 3%Happy 0%Comfortable 3%Scared 45%Safe 3%Anxious 68%Indifferent 5%Other: 16% (depressed, heartbroken, concerned, sad, “so so emotional”, disappointed, “none – he loves it TBH”)16. How did you find out that your friend/family member was in prison?The person in prison phoned me 24%The person in prison wrote to me 0%Someone from the court/prison phoned me 13%Solicitor told me 11%Social media 0%Press (newspaper/news report) 0%I was in court 18%Police told me 8%Friend/family told me 26%17. How long did it take you to find out? 84% within first 24 hours, A further 8% within the first 2 days and another 8% within the first 3 days. However, one person reported waiting approx. 18 days and 1 person waited 3 weeks to find out. The researcher questioned whether the reason for taking so long was that they were perhaps more distantly related. This was the case for the person reporting an 18 day wait (they were visiting a friend). However, in the case of the person who reported waiting 3 weeks to find out, the person in prison was their husband. 18. Please tell us how much you agree or disagree with the following statements about prison. StatementStrongly DisagreeSlightly DisagreeSlightly AgreeStrongly AgreeHaving a friend/family member in prison made my physical health worse n=3119%13%39%29%Having a friend/family member in prison has made my mental health worse n=3424%9%29%38%Having a friend/family member in prison has made me suffer financially n=3123%10%38%29%Having a friend/family member in prison has affected my relationships with other family members in a bad way n=3030%17%33%20%Having a friend/family member in prison has had a bad effect on my work/training n=2646%15%19%19%Having a friend/family member in prison has made my housing situation worse n=2246%14%18%23%Having a friend/family member in prison has had a bad effect on my children. n=1828%22%0%50%Having a friend/family member in prison has not affected me in a bad way at all n=3465%12%6%17%19. What can prisons and teams like the FIRST Centre staff do to help the family and friends of those in prison?PrisonUnless they change the unfair justice system – then nothingMake booking easier. More people working on booking line. Always takes ages to get through. Open the lines past 12 as always at work when booking line open. Treat visitors as visitors not inmates There is nothing they could do. As I have borderline personality and it hurts me a times more.More information on rulesMake booking easier, more phone lines, more times to ring. Sort out a visiting system and stick to it!Transferring telephone numbers to the prisoner + making sure all medical needs + medication are assessed + put into place promptly. Provide more staff on reception to receive more calls. (can be on the phone for two hours – hitting re-dial to book a visit) Make clear how many visits are allowed and when they can be booked. Prison staff should have more respect for the prisoner and family Explain what the prospects are – for example we assume my husband (married 1965) will be allowed out half way through his sentence. Improve response to the phone booking line as it’s the only place where queries about booking visits can be made Information Nothing much FIRSTI think they have a role here in the prison. I was pleased when I first met them, never had them in the previous prison visits I have been too. When you first visit a prison they are essential. Organise more family visits, better entertainment for kids before visit while waiting Information regarding processes and procedures is hard to come by. Unless you research yourself no one tells you anything. The first centre staff were very helpful from the start. If we are ever unsure we phone them rather than the prison staff. Carry on with what you are doingDo more of what you are doing Continue to provide the service they now deliver Support / AdviseThey help enough 20. Any other comments about visiting and your experiences of prison?Prisoners who just want to do their sentences and get home to their families should be protected from those off their faces on drugs and causing trouble for everyone else More visits if possible, 2 a week?Some staff make you feel as though you are the inmate not a visitorI think it was wrong that I did not see my partner. As 10 years ago they took a photo of me but I lived at South – Kym. Scary Name has not been on the booking list yet I was the one who rang up and booked it. Last visit lost 40 minutes due to errors and processing issues. They are also very different, I feel safe and apprehensive every visit, the process and waiting is very daunting. I feel better when I am in the visiting all, when I am with my son.Hate waiting! And trying to call to book a visit is a nightmare. The actual visit hall is ok with comfy chairs + relaxed atmosphere.The frustration of not being able to speak to anyone for things such as visiting is disabling leaving those on the outside to feel lost + alone to. Booking visit is awful The system for booking visits is very stressful. Appointments for new visitors have to be made over the phone. It is very difficult to get through as the line is almost constantly engaged. Bookings cannot be changed online. The booking phone line should be open for longer, have a queuing system + be more efficient. Alterations to bookings should be able to be made online.Be able to see prisoners more often Prisoners should be allowed to sit next to their family and children without getting IEP’s It can be very traumatic. I hate to see any violence or children being abused by their own family (shouted at, slapped, and dragged off the floor by one arm only). I hate conflict with staff but some are harsh in their attitude. The waiting times + the time you get with him could be better. Don’t get the 2 hours, should be ready to go in by 2pm. There’s a few screws that are very arrogant! Appendix B: HMIP prison demographic data?????????????LINCOLN (HMP)????????????????????? Status18 - 20 yr olds21 and overOther%Sentenced24297054.2%Recall467012.0%Convicted unsentenced0000.0%Remand1189016.9%Civil prisoners0000.0%Detainee0000.0%Convicted Unsentenced65009.5%Immigration Detainee0400.7%Indeterminate Sentence03706.3%Unknown0300.5%Total455470100.0%????????????? Sentence?18 - 20 yr olds21 and overOther%Unsentenced?19148028.2%Less than 6 Months?14507.8%6 Months to less than 1 Year?14908.4%1 Year to less than 2 Years?75109.8%2 Years to less than 3 Years?54408.3%3 Years to less than 4 Years?53206.3%4 Years to less than 10 Years?686015.5%10 Years or more and Less than Life?14006.9%LifeLife - Non ISPP02608.8%?Life - ISPP02604.4%?Total455470100.0%????????????? AgeNo. of Prisoners%???? Minimum Age: 18--????Under 21457.6%????21 years to 29 years19633.1%????30 years to 39 years18431.1%????40 years to 49 years10117.1%????50 years to 59 years518.6%????60 years to 69 years122.0%????70 plus years30.5%????Maximum Age: 77--????Total592100.0%????????????????? Nationality18 - 20 yr olds21 and overOther%British36483087.7%Foreign nationals863012.0%Not stated1100.3%Total455470100.0%????????????? Security Category18 - 20 yr olds21 and overOther%Cat B064010.8%Cat C0274046.3%Cat D04808.1%Unclassified31503.0%Unsentenced15145027.0%YOI Closed26104.6%YOI Open1000.2%Total455470100.0%????????????? Ethnicity?18 - 20 yr olds21 and overOther%WhiteWhite : Irish0200.3%?White: Any other background64107.9%?White: Eng./Welsh/Scot./N.Irish/British29417075.3%?White: Gypsy or Irish Traveller0500.8%??35465084.5%??????MixedMixed: Any other background0500.8%?Mixed: White and Asian1200.5%?Mixed: White and Black African0000.0%?Mixed: White and Black Caribbean31703.4%??42404.7%??????Asian or Asian BritishAsian/Asian British: Any other backgr'nd0400.7%?Asian/Asian British: Bangladeshi0000.0%?Asian/Asian British: Chinese0100.2%?Asian/Asian British: Indian0701.2%?Asian/Asian British: Pakistani0400.7%??01602.7%??????Black or Black BritishBlack/Black British: African21002.0%?Black/Black British: Any other Backgr'nd1901.7%?Black/Black British: Caribbean32304.4%??64208.1%??????Other ethnic groupOther: Any other background0000.0%?Other: Arab0000.0%??0000.0%??????Not statedCode Missing0000.0%?Prefer not to say0000.0%??0000.0%???????Total455470100.0%????????????? Religion18 - 20 yr olds21 and overOther%Baptist0100.2%Church of England4121021.1%Roman Catholic788016.0%Other Christian denominations754010.3%Muslim14006.9%Sikh0300.5%Hindu0200.3%Buddhist0801.4%Jewish0100.2%Other01302.2%No religion25210039.7%Not stated1601.2%Total455470100.0%?????????????Other demographicsFor Veteran (ex-armed services) please see Military Records report in Operational Reporting\Prisoner Demographics)????????????? Length of stay - sentenced prisoners only18 - 20 yr olds%21 and over%Other%Less than 1 month50.8%9716.4%00.0%6 months to 1 year71.2%6611.1%00.0%1 month to 3 months61.0%12120.4%00.0%3 months to 6 months50.8%7512.7%00.0%1 year to 2 years20.3%355.9%00.0%2 years to 4 years10.2%40.7%00.0%4 years or more00.0%10.2%00.0%Total264.4%39967.4%00.0%?????????????Sentenced prisoners only18 - 20 yr olds21 and overOther%Foreign nationals detained post sentence expiry0000.0%Public protection cases (MAPPA cases)0000.0%Total0000.0%????????????? Length of stay - unsentenced prisoners only18 - 20 yr olds%21 and over%Other%Less than 1 month122.0%376.3%00.0%6 months to 1 year00.0%142.4%00.0%1 month to 3 months40.7%569.5%00.0%3 months to 6 months30.5%396.6%00.0%1 year to 2 years00.0%20.3%00.0%2 years to 4 years00.0%00.0%00.0%4 years or more00.0%00.0%00.0%Total193.2%14825.0%00.0%????????????? Main Offence?%?????Not currently available???????Total???????Appendix C: Intergenerational OffendingIt is estimated that 200,000 children each year are affected by parental imprisonment, but there are no definitive statistics on the number of offenders who are parents, the number of children who have a parent in prison or what happens to dependents when parents are imprisoned.left18796000HMPPS has a statutory duty to make arrangements to safeguard and promote the welfare of children therefore contact must be in the best interests of the child.Children of prisoners are three times more at risk of anti-social or delinquent behaviour than their peers, and are a vulnerable group that needs targeted support. Researchers at Cambridge University's Institute of Criminology found that if children had a convicted parent by the time they were 10 that was the "best predictor" of them becoming criminal and anti- social themselves. The research, published in the journal Legal and Criminal Psychology in 1996, concluded: "A convicted family member influenced a boy's likelihood of delinquency independently of other important factors such as poor housing, overcrowding and low school attainment." This means that our strategy must have a moral imperative to focus on building positive family relationships between those in custody and their children to mitigate the risk of future offending by children, as well as reoffending by the adult. Appendix E: Evidence & Further readingMaintaining family contact, where appropriate, is recognised as a key source of support for prisoners during their time in custody and on their release. The Prisons and Probation Ombudsman published a ‘learning lessons bulletin’ reiterating the importance of prisoners maintaining family ties and the need for prisons to facilitate this. For further reading and evidence that supports the benefits of family and significant others in support of reducing reoffending a publication by Maruna (2001) Making Good provides a fascinating narrative analysis of the lives of repeat offenders who, by all statistical measures, should have continued on the criminal path but instead created lives of productivity and purpose. It includes a review of the literature on personal reform as well as a practical guide to the use of narratives in offender counselling and rehabilitation.Care leavers have specific entitlements to support from the relevant local authority. Guidance on identifying and supporting care leavers is available in the document ‘Practice Guidance: working with care leavers in custody and the community to reduce reoffending and promote effective transition to adulthood’. Click on the following link to access this document Useful Referenceshe report, Resettlement provision for adult offenders: accommodation and education, training and employment, reflects the findings of Her Majesty’s Inspectorate of Prisons, Her Majesty’s Inspectorate of Probation and Office for the Standards of Education (Ofsted). The importance of family is integrated throughout the revised Her Majesty’s Inspectorate of Prisons Expectations that encourages prisons to have a greater focus on family and significant other relationships to prevent reoffending. Findings from HMIP Report findings in 2015 highlighted the following:more than half the offenders returned home or moved in with family and friends on release;the few who had a job on release had mainly arranged this with the help of previous employers, family or friends;relationships with family and friends were too often viewed purely as a matter of visits which could be reduced or increased according to an offender’s behaviour;too little account was taken of whether initial arrangements for living with a family on release were sustainable and what continuing support might be needed.Desistance literature also cites the importance of families in encouraging a new identity and sense of purpose to encourage an offender to stop offending. This is sometimes referred to as a ‘family man identity' (Although referring to male offenders it is believed the same holds true for female offenders). Locked Out is a publication that usefully focuses on the experiences of children who visit their parents or loved one’s in prison and should be considered when providing services and welcoming children into the prison environment.A number of useful reports that focus on the significance of prisoners with their families and significant others can be accessed at the following weblinks.HMIP: Reform Trust: believes that maintaining and encouraging positive family relationships can be an important protective factor in helping offenders to break the cycle of crime and desist from future offending, and may impact on the prevention of intergenerational crime. This is reinforced by a thematic findings paper by HMIP 2016 Life in Prison: Contact with Families and Friends which concludes that ’good family contact has an important role to play, not only in supporting prisoners through their sentence, but in supporting their rehabilitation after release.’Another key aspect of families and significant others is recognising that they are diverse. All services or provision that we deliver must adhere to our duty under the Equality Act 2010. We should reflect inclusivity and diversity that support people with protected characteristics. The Young (2014) and Lammy (2017) reviews highlight the need to reflect Black and Minority Ethnic prisoners as part of their recommendations with specific reference to race and faith. Our service providers should be reflective of our service users and all staff should seek to be culturally competent with an understanding of the types of services that should be provided to meet their needs. Appendix E: Families provision KPI HMP Lincoln\sAppendix F: HMP Lincoln Needs analysis\sAppendix G: Evaluation of the community support for offender’s families service 2015Appendix H: Hmp Lincoln families and significant others action plan 2018 [Back page] 58324759037320Barcode goes here:2.93cm (h)3.74cm (w)16.2cm to the right of page25.1 below page00Barcode goes here:2.93cm (h)3.74cm (w)16.2cm to the right of page25.1 below page ................
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