BENAMRAM Henry



BENAMRAM Henry : +(1) 770.656.4397 henry@benamram.frHenry BenamramGeneral Manager / Business DeveloperMotivating people to provide best-in-class Customer Experience and achieve Company’s goalsWork experienceNeopost Neopost is a global company that provides mailing, shipping and?document management solutions. The company helps customers to send, receive and connect via physical?mail, parcels and digital communications. Director of Global Digital SalesJuly 2016 – presentNeopost has started the Digital Transformation of its business.My current role is to lead the Global Project of transforming Neopost business with teams in US, UK and France, creating the go-to-market workflow for this transformation and supporting teams and platforms to:Build Neopost’s legitimacy in the Digital WorldMigrate customers from hardware products to on-line solutionsChange customer behavior and the way Neopost interacts with themSimplify on-boarding processes of our Digital SolutionsCreate marketing plans to nurture, acquire and retain customersGrow sales and ACV by increasing usage of Digital Solutions and maximizing cross-sell/up-sell opportunitiesFrom 1,500 active users when I started in July 2016 to 16,000+ active users in February 2017From a handful of paying users to 2,500 in less than 1 yearSage North America (SAGE GROUP PLC) VP & GM for Sage Employer Solutions, Sage Timeslips and DacEasy businessSeptember 2013 – June 2016 General Manager responsibilities for these businessesP&L responsibility with growth and EBITDA objectivesSetting priority goals for Sage HRMS – Strategic & Tactical Plan to improve M&S revenue and customer loyalty$1.5M above budget delivered + 2% increase of EBITDA Development and execution of a Strategic Plan for Timeslips to acquire new customers and retain existing ones. Implementation of cross-sell marketing campaigns to improve ARPAC (revenue per active customer) 14% growth in FY14Development and execution of a solid migration strategy for DacEasy customers to effectively transition them to other Sage solutions preserving their loyalty and providing the best Customer Experience 500 customers migrated in 6 monthsVP & GM for Sage One North AmericaSage One combines accounting with invoicing, project, task, and time management functionality to address the unique needs of entrepreneurs, start-ups and small businessesJuly 2012 – September 2013Set Strategy and tactics for Sage One in the North American MarketFull P&L responsibilities for the NA market of Sage One, a Global Strategic project for the companyVP Product Management and Product MarketingFeb 2012 – July 2012 VP Product Management and Product Marketing for Sage 50 US edition. Business Developer for Sage One USSage France (SAGE GROUP PLC)Managing Director of the Sage Small Business DivisionSept 2008 – Jan 2012Transformation of a competitor into a Sage Business UnitManagement of 5 VPs (Sales, Marketing & Communication, Product Marketing, Customer Support, R&D)Full P&L responsibility (revenue & EBITDA) for the Sage SB Business UnitManagement of operations to achieve planned financial targets and build divisional financial budgets Financial reporting on business performance to P&L level focusing on relevant KPIsPortfolio optimization and pricing designBusiness model transformation by converting a pure license model to a recurring modelResulted in 100% revenue growth over the last 3 years and from negative to double digit EBITDADevelopment of a multi-channel distribution model and internet strategyIntroduced and developed direct sales channel - from 0 to 10% of revenue for the BUCiel (SAGE GROUP PLC)(Sage French Brand for entry level business)VP, Sales and MarketingJan 2000- Sept 2008Management of a team of 5 Senior DirectorsResponsible for Multichannel Strategy for dealers, wholesalers, retailers and web commerceResponsible for Product Marketing Responsible for communication and advertising investmentResponsible for Internet strategyExtended Ciel’s product portfolio from 1 product line to 4Launched the first Sage Online Payroll Service in 2001Developed eStore sales from 0 to 2.5 M€ VP, R&D Projects1996-2000 Manager of 25 engineers and developersManager of 12 product managersTest and quality managementManagement of Y2K project and Euro projectImplementation of Euro currency in more than 10 products in 1 year Migration of 150K customers from to DOS to WindowsVP, Customer Support and Training1991-1996Manager of a team of 50 people - Support reps – Trainers – QA Responsible for customer service and satisfactionIntroduced and developed Customer Training business Launched support contract strategyFrom 3,000 to 50,000 Maintenance Contracts in 5 yearsRACCOURSI (1988-1991)- Founder/Owner of a small courier company up to 10 employeesSODESCO (1987-88)- Law firm specialized in company lawEducation2012: Pragmatic Marketing Certified1984:Baccalaureat C (High School Diploma - Mathematics)Special SkillsExcellent leadership and people management skillsTrainer/coach for young/inexperienced managers French native speakerRead and speak HebrewMulticultural experienceSoccer, Tennis and Poker Player ................
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