Using the GAPS Framework - US Bank



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|GAPS (Goals and Values, Abilities, Perceptions, Success Factors) Framework |

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|Using the GAPS Framework |

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|The GAPS Framework helps you identify WHAT you need to learn and what has the greatest value for your professional development. |

|Goals and Values – What matters to you? |

|Abilities – What can you do? What do you love to do? |

|Perceptions – How do others see you? |

|Success Factors – What do others expect from you? |

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|How to Use the GAPS Framework |

|Review the GAPS Framework, located on the following page, and then answer the questions for each quadrant using the Gaps Framework Insights |

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|Discuss the results with your manager and analyze the information to identify development priorities. |

|Select one or two development priorities. |

|Meet with your manager to share your results and to get feedback on how they see you. |

|Meet regularly to review and refresh information, development needs, and progress. |

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|GAPS Framework |

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| |Now |Future |

|My View |Abilities |Goals & Values |

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| |What can I do? |What matters to me? |

| |How do I apply my knowledge and skill? |What personal motives and values drive me? |

| |What do I love to do? |What is important in my work and life? |

| |Where have I been successful? |What do I want to do that I am not doing? |

| |What additional skills would be helpful to you? |In what ways do you want to contribute at work? |

| |In what areas are you most likely to offer your expertise |What do you hope to accomplish? |

| |to others? |What gives you the greatest sense of satisfaction and |

| |What is my key learning style? |reward? |

| |In what areas do you turn to others for assistance? | |

|Others’ Views |Perceptions |Success Factors |

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| |How do others see me? |What do others expect from me? |

| |What have I learned from informal feedback and any 360 |What are the expectations for me in my role? |

| |Assessments? |What are the success criteria for my role? |

| |How do the perceptions of others fit in with how I see |What competencies will I need to meet my business |

| |myself? |priorities? |

| |What coaching do I receive regularly? |What examples of success have I seen in others with |

| |What do others say about my strengths and development |similar roles? |

| |needs? |What does my manager or other senior leaders value most |

| |What is my reputation with different groups or at |from me? |

| |different levels of the organization? |How will the expectations of my role change in the future?|

| |Who is most valued and respected in my organization? Why?| |

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|Using the GAPS Framework Goals and Values |

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|GAPS Framework Insights |

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|GAPS Framework |

| |Now |Future |

|My View |Abilities |Goals & Values |

| |What can I do? |What matters to me? |

| |How do I apply my knowledge|What personal motives and |

| |and skill? |values drive me? |

| |What do I love to do? |What is important in my work |

| |Where have I been |and life? |

| |successful? |What do I want to do that I am|

| |What additional skills |not doing? |

| |would be helpful to you? |In what ways do you want to |

| |In what areas are you most |contribute at work? |

| |likely to offer your |What do you hope to |

| |expertise to others? |accomplish? |

| |What is my key learning |What gives you the greatest |

| |style? |sense of satisfaction and |

| |In what areas do you turn |reward? |

| |to others for assistance? | |

|Others’ |Perceptions |Success Factors |

|Views |How do others see me? |What do others expect from me?|

| |What have I learned from |What are the expectations for |

| |informal feedback and any |me in my role? |

| |360 Assessments? |What are the success criteria |

| |How do the perceptions of |for my role? |

| |others fit in with how I |What competencies will I need |

| |see myself? |to meet my business |

| |What coaching do I receive |priorities? |

| |regularly? |What examples of success have |

| |What do others say about my|I seen in others with similar |

| |strengths and development |roles? |

| |needs? |What does my manager or other |

| |What is my reputation with |senior leaders value most from|

| |different groups or at |me? |

| |different levels of the |How will the expectations of |

| |organization? |my role change in the future? |

| |Who is most valued and | |

| |respected in my | |

| |organization? Why? | |

Goals and Values

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|Using the GAPS Framework Abilities |

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|GAPS Framework Insights |

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|GAPS Framework |

| |Now |Future |

|My View |Abilities |Goals & Values |

| |What can I do? |What matters to me? |

| |How do I apply my knowledge|What personal motives and |

| |and skill? |values drive me? |

| |What do I love to do? |What is important in my work |

| |Where have I been |and life? |

| |successful? |What do I want to do that I am|

| |What additional skills |not doing? |

| |would be helpful to you? |In what ways do you want to |

| |In what areas are you most |contribute at work? |

| |likely to offer your |What do you hope to |

| |expertise to others? |accomplish? |

| |What is my key learning |What gives you the greatest |

| |style? |sense of satisfaction and |

| |In what areas do you turn |reward? |

| |to others for assistance? | |

|Others’ |Perceptions |Success Factors |

|Views |How do others see me? |What do others expect from me?|

| |What have I learned from |What are the expectations for |

| |informal feedback and any |me in my role? |

| |360 Assessments? |What are the success criteria |

| |How do the perceptions of |for my role? |

| |others fit in with how I |What competencies will I need |

| |see myself? |to meet my business |

| |What coaching do I receive |priorities? |

| |regularly? |What examples of success have |

| |What do others say about my|I seen in others with similar |

| |strengths and development |roles? |

| |needs? |What does my manager or other |

| |What is my reputation with |senior leaders value most from|

| |different groups or at |me? |

| |different levels of the |How will the expectations of |

| |organization? |my role change in the future? |

| |Who is most valued and | |

| |respected in my | |

| |organization? Why? | |

Abilities

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|Using the GAPS Framework Perceptions |

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|GAPS Framework Insights |

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|GAPS Framework |

| |Now |Future |

|My View |Abilities |Goals & Values |

| |What can I do? |What matters to me? |

| |How do I apply my knowledge|What personal motives and |

| |and skill? |values drive me? |

| |What do I love to do? |What is important in my work |

| |Where have I been |and life? |

| |successful? |What do I want to do that I am|

| |What additional skills |not doing? |

| |would be helpful to you? |In what ways do you want to |

| |In what areas are you most |contribute at work? |

| |likely to offer your |What do you hope to |

| |expertise to others? |accomplish? |

| |What is my key learning |What gives you the greatest |

| |style? |sense of satisfaction and |

| |In what areas do you turn |reward? |

| |to others for assistance? | |

|Others’ |Perceptions |Success Factors |

|Views |How do others see me? |What do others expect from me?|

| |What have I learned from |What are the expectations for |

| |informal feedback and any |me in my role? |

| |360 Assessments? |What are the success criteria |

| |How do the perceptions of |for my role? |

| |others fit in with how I |What competencies will I need |

| |see myself? |to meet my business |

| |What coaching do I receive |priorities? |

| |regularly? |What examples of success have |

| |What do others say about my|I seen in others with similar |

| |strengths and development |roles? |

| |needs? |What does my manager or other |

| |What is my reputation with |senior leaders value most from|

| |different groups or at |me? |

| |different levels of the |How will the expectations of |

| |organization? |my role change in the future? |

| |Who is most valued and | |

| |respected in my | |

| |organization? Why? | |

Perceptions

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|Using the GAPS Framework Success Factors |

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|GAPS Framework Insights |

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|GAPS Framework |

| |Now |Future |

|My View |Abilities |Goals & Values |

| |What can I do? |What matters to me? |

| |How do I apply my knowledge|What personal motives and |

| |and skill? |values drive me? |

| |What do I love to do? |What is important in my work |

| |Where have I been |and life? |

| |successful? |What do I want to do that I am|

| |What additional skills |not doing? |

| |would be helpful to you? |In what ways do you want to |

| |In what areas are you most |contribute at work? |

| |likely to offer your |What do you hope to |

| |expertise to others? |accomplish? |

| |What is my key learning |What gives you the greatest |

| |style? |sense of satisfaction and |

| |In what areas do you turn |reward? |

| |to others for assistance? | |

|Others’ |Perceptions |Success Factors |

|Views |How do others see me? |What do others expect from me?|

| |What have I learned from |What are the expectations for |

| |informal feedback and any |me in my role? |

| |360 Assessments? |What are the success criteria |

| |How do the perceptions of |for my role? |

| |others fit in with how I |What competencies will I need |

| |see myself? |to meet my business |

| |What coaching do I receive |priorities? |

| |regularly? |What examples of success have |

| |What do others say about my|I seen in others with similar |

| |strengths and development |roles? |

| |needs? |What does my manager or other |

| |What is my reputation with |senior leaders value most from|

| |different groups or at |me? |

| |different levels of the |How will the expectations of |

| |organization? |my role change in the future? |

| |Who is most valued and | |

| |respected in my | |

| |organization? Why? | |

Success Factors

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NOTES

Goals & Values

What matters to me?

• What personal motives and values drive me?

• What is important in my work and life?

• What do I want to do that I am not doing?

• In what ways do you want to contribute at work?

• What do you hope to accomplish?

• What gives you the greatest sense of satisfaction and reward?

0.

What matters to me?

Abilities

What can I do?

• How do I apply my knowledge and skill?

What do I love to do?

• Where have I been successful?

• What additional skills would be helpful to you?

• In what areas are you most likely to offer your expertise to others?

• What is my key learning style?

• In what areas do you turn to others for assistance?

0.

What can I do? What do I love to do?

Perceptions

How do others see me?

• What have I learned from informal feedback and any 360 Assessments?

• How do the perceptions of others fit in with how I see myself?

• What coaching do I receive regularly?

• What do others say about my strengths and development needs?

• What is my reputation with different groups or at different levels of the organization?

• Who is most valued and respected in my organization? Why?

0.

How do others see me?

Success Factors

What do others expect from me?

• What are the expectations for me in my role?

• What are the success criteria for my role?

• What competencies will I need to meet my business priorities?

• What examples of success have I seen in others with similar roles?

• What does my manager or other senior leaders value most from me?

• How will the expectations of my role change in the future?

0.

What do others expect from me?

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