GSA Advantage!
CATALOGUE FOR GSA SCHEDULE 70
COOPER CONSULTING COMPANY
601 Farley Drive
Austin, TX 78753-3114
Office: 512.527.1000
Fax: 512.527.1001
cooper@
Website:
Point of Contact (POC): Melynda Caudle, President
melyndacaudle@
Office Telephone: 512.527.1000
Secondary POC: Kellye Prosise
kellyeprosise@
TABLE OF CONTENTS
Company Contact Information: 3
Contract Information: 4
Cooper Capabilities 4
Past Performance: 6
Differentiators: 9
NAICS Codes: 10
Services Price List 11
Labor Categories: 14
INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS 27
TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51) 35
USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS 38
BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE 39
Company Contact Information:
Cooper Consulting Company
601 Farley Drive
Austin, TX 78753-3114
Office: 512.527.1000
Fax: 512.527.1001
cooper@
Website:
Point of Contact (POC): Melynda Caudle, President
melyndacaudle@
Office Telephone: 512.527.1000
Secondary POC: Kellye Prosise
Contract Information:
GSA Schedule 70 – for Information Technology Professional Services. Cooper Consulting Company is able to supply the full range of Information Technology professional services to all federal government agencies.
Special Item Number (SIN): 132-51 – Professional Information Technology Services. Includes resources and facilities management, database planning and design, systems analysis and design, network services, programming, millennium conversion services, conversion and implementation support, network services, project management, data/records management, subscriptions/publications (electronic media), and other services.
GSA Schedule 70 Contract number: GS-TBD
Initial Contract period: TBD
Renewal Contract period: TBD
CAGE Code: 5FV33
DUNS No.: 959711631
Maximum Order: 500,000.00
Minimum Order: $100.00
Geographic Coverage: 48 Contiguous States and the District of Columbia
Delivery Time: As determined by contract awards
Cooper Capabilities
Cooper Consulting is a leading technology services and solutions provider specializing in information technology (IT) professional services. Cooper offers the agility of a small business combined with the knowledge and expertise of a large company. Cooper provides services to public and private sector entities across the continental U.S. When you want the best people and IT solutions done right – you want Cooper Consulting - an “S” corporation registered in the state of Texas. For more than 20 years we have been providing services to our customers – making them successful with no-drama software implementations and staffing services. We provide turn-key software development and implementation, production support, business process modeling and assessments, and project management – along with staffing for all of the positions that support each of these activities. We are in the top three women-owned IT businesses in the Central Texas area (WBE and Small Business).
We are platform agnostic – we do it your way when it comes to the software stack and tools for your project. In the software development and support space we “do” .Net, Java, Pega, and open source. We support all of the major database platforms. Our experienced professionals have seen it all – and they bring that experience – depth and breadth – to your project. Our expectation of each of them is that they become experts in your business processes as well as in your technology in order to provide the maximum value to your project by asking the right questions and getting to answers quickly.
Cooper scores very high approval ratings from our customers. We scored 91% or above in all categories. To highlight a few of the categories we also scored 95% or better on: responsiveness, best value, customer support, and business relations.
Cooper's corporate staff includes the president, CTO, COO, VP of Strategic Accounts management, HR director, finance director, and recruiting manager. Our financials are audited annually and all accounting standards (GAAP) are followed and verified by external entities. We have appropriate separation of duties and fraud prevention controls in place partly by virtue of our organizational structure and partly by external oversight. We are not two guys in a garage – but a real company that can bring long-term consistent value to your organization!
Our corporate staff are more than managers - they each come from very technical backgrounds and have experience driving, leading, and implementing technology projects while managing technical resources. This experience is critical to choosing the right people for our customer's projects. When necessary we partner with other companies for recruiting activities to ensure that we can meet our customer's needs.
We also have our own HR department and expertise and full-time recruiters.
Just as we will for your contracts and customers, Cooper has more than 20 years of experience marketing governmental umbrella contracts to the Texas DIR's customers. We have experience in providing value at conferences, creating classes/handouts/etc., and producing educational materials highlighting our customer's contract/services vehicles. We will utilize all tools made available by GSA and still we understand that our best marketing devices are getting out of our office and going to meet with the contract and program managers to determine their needs and whether we can help them.
Our project management methodology is derived from industry proven best practices and our project managers understand that the maturity derived from consistently applying these best practices from project to project is a critical success factor for mitigating risk and increasing the probability of success. With the insights and experience gained over more than 20 years, we are confident that our management plans will greatly facilitate the success of your project. Abbreviated versions of these plans and methodologies are put in place when we provide staffing – we want to ensure a great experience for you and for our staff.
The Cooper Teams are structured so that project modules have the proper level of oversight through planning, implementation and transition. Our approach is to partner closely with the customer project management team and agency subject matter experts through all of the project management activities. Cooper’s approach to the Project Management (PM) components of stakeholder management, risk management, communication, and change management are discussed here:
Key success factors in change management - changing the way an organization does business include:
•Setting correct expectations of the processes being changed and the impact on the people
•Adequate Change Management planning far enough in advance to be effective
•Active and ongoing Executive buy-in and sponsorship
A formal review mechanism will be used throughout our projects to ensure quality for all of the Cooper Team activities and deliverables. Deliverables prepared by the Cooper team will be subject to the review and approval of the Cooper management team and well as the customer team per expectations outlined in the work or task order.
Cooper only utilizes subcontractors for niche and/or very short-term engagements where we do not already have those skills. We exercise the same controls and quality reviews of subcontractor work and staff that we apply to our own. Should there be a problem in skills or execution of a subcontractor we have defined processes for escalation and remediation of the problems.
To ensure quality on your projects Cooper conducts weekly PM status meetings led by our Chief of Operations. At those meetings all project managers and/or team leads provide a detailed status of their projects using a standard Cooper template. These status reports and reviews are also attended by the Cooper CTO and President in order to provide visibility into the projects and opportunities to support our projects.
Please reach out if we can help with your staffing or project needs. We will take great care of you – as we do all of our customers – we do one thing, IT solutions done right!
Core Competencies:
Cooper provides services in two (2) core competency areas: Information Technology Project Outsourcing/IT Support and Managed Services.
| Cooper offers professionals in the following IT disciplines: | |
Project Leader I/Project Manager
Project Leader II/Project Manager
Project Leader III/Project Manager
System Analyst I
System Analyst II
System Analyst III
Programmer I
Programmer II
Programmer III
IT/Database Architect I
IT/Database Architect II
IT/Database Architect III
Project Administrator
Administrative Support
Technical Writer/Illustrator I
Technical Writer/Illustrator II
Technical Writer/Illustrator III
Engagement Manager/Senior Project Manager
Enterprise Architect
Data Warehouse Architect
Business Analyst I
Business Analyst II
Business Analyst III
Software Test Analyst I
Software Test Analyst II
Software Test Analyst III
Data Integration Programmer
Database Administrator I
Database Administrator II
Database Administrator III
Network Administrator I
Network Administrator II
Network Administrator III
Security Analyst I
Security Analyst II
Security Analyst III
Security Engineer I
Security Engineer II
Security Engineer III
Help Desk I
Help Desk II
Help Desk III
Technical Support I
Technical Support II
Technical Support III
Past Performance:
Cooper Consulting completed a Dun & Bradstreet Open Ratings Past Performance Evaluation (PPE), which is widely recognized by government contracting offices. Based on feedback from our customers, Cooper proudly earned an overall performance rating of 92 out of 100 and has been certified as a Top 20% Performer. Cooper’s impressive PPE score demonstrates outstanding reliability, cost, order accuracy, timeliness, quality, business relations, personnel, customer support, responsiveness, and overall customer satisfaction relative to similar companies.
Cooper is proud to have provided services to a broad variety of public and private sector entities. Some examples of recent engagements, including period of performance, budget, and technology categories, are provided below:
|Technology Category (columns) |Dates of |
|Project Name (rows) |Projects |
|Cooper Consulting Company, 601 Farley Drive, Austin, TX 78753 Phone: 512-527-1000 Fax: 512-527-1001 Web site: |
|Service ID Number |Service Type |Description |GSA Price With IFF |
|Project Leader I/Project Manager |Consulting |As needed per Statement of Work by awarded contract | 116.26 |
|Project Leader II/Project Manager |Consulting |As needed per Statement of Work by awarded contract | 151.13 |
|Project Leader III/Project Manager |Consulting |As needed per Statement of Work by awarded contract | 174.38 |
|System Analyst I |Consulting |As needed per Statement of Work by awarded contract | 93.01 |
|System Analyst II |Consulting |As needed per Statement of Work by awarded contract | 116.26 |
|System Analyst III |Consulting |As needed per Statement of Work by awarded contract | 139.51 |
|Programmer I |Consulting |As needed per Statement of Work by awarded contract | 98.82 |
|Programmer II |Consulting |As needed per Statement of Work by awarded contract | 127.88 |
|Programmer III |Consulting |As needed per Statement of Work by awarded contract | 162.76 |
|IT/Database Architect I |Consulting |As needed per Statement of Work by awarded contract | 127.88 |
|IT/Database Architect II |Consulting |As needed per Statement of Work by awarded contract | 151.13 |
|IT/Database Architect III |Consulting |As needed per Statement of Work by awarded contract | 174.38 |
|Project Administrator |Consulting |As needed per Statement of Work by awarded contract | 98.82 |
|**Administrative Support |Consulting |As needed per Statement of Work by awarded contract | 46.50 |
|Technical Writer/Illustrator I |Consulting |As needed per Statement of Work by awarded contract | 52.32 |
|Technical Writer/Illustrator II |Consulting |As needed per Statement of Work by awarded contract | 75.57 |
|Technical Writer/Illustrator III |Consulting |As needed per Statement of Work by awarded contract | 98.82 |
|Engagement Manager/Senior Project Manager |Consulting |As needed per Statement of Work by awarded contract | 186.01 |
|Enterprise Architect |Consulting |As needed per Statement of Work by awarded contract | 186.01 |
|Data Warehouse Architect |Consulting |As needed per Statement of Work by awarded contract | 162.76 |
|Business Analyst I |Consulting |As needed per Statement of Work by awarded contract | 93.01 |
|Business Analyst II |Consulting |As needed per Statement of Work by awarded contract | 106.96 |
|Business Analyst III |Consulting |As needed per Statement of Work by awarded contract | 145.32 |
|Software Test Analyst I |Consulting |As needed per Statement of Work by awarded contract | 58.13 |
|Software Test Analyst II |Consulting |As needed per Statement of Work by awarded contract | 87.19 |
|Software Test Analyst III |Consulting |As needed per Statement of Work by awarded contract | 104.63 |
|Data Integration Programmer |Consulting |As needed per Statement of Work by awarded contract | 151.13 |
|Database Administrator I |Consulting |As needed per Statement of Work by awarded contract | 93.01 |
|Database Administrator II |Consulting |As needed per Statement of Work by awarded contract | 127.88 |
|Database Administrator III |Consulting |As needed per Statement of Work by awarded contract | 151.13 |
|Network Administrator I |Consulting |As needed per Statement of Work by awarded contract | 81.38 |
|Network Administrator II |Consulting |As needed per Statement of Work by awarded contract | 87.19 |
|Network Administrator III |Consulting |As needed per Statement of Work by awarded contract | 122.07 |
|Security Analyst I |Consulting |As needed per Statement of Work by awarded contract | 93.01 |
|Security Analyst II |Consulting |As needed per Statement of Work by awarded contract | 116.26 |
|Security Analyst III |Consulting |As needed per Statement of Work by awarded contract | 151.13 |
|Security Engineer I |Consulting |As needed per Statement of Work by awarded contract | 104.63 |
|Security Engineer II |Consulting |As needed per Statement of Work by awarded contract | 139.51 |
|Security Engineer III |Consulting |As needed per Statement of Work by awarded contract | 186.01 |
|Help Desk I |Consulting |As needed per Statement of Work by awarded contract | 43.01 |
|Help Desk II |Consulting |As needed per Statement of Work by awarded contract | 52.32 |
|Help Desk III |Consulting |As needed per Statement of Work by awarded contract | 58.13 |
|Technical Support I |Consulting |As needed per Statement of Work by awarded contract | 75.57 |
|Technical Support II |Consulting |As needed per Statement of Work by awarded contract | 87.19 |
|Technical Support III |Consulting |As needed per Statement of Work by awarded contract | 98.82 |
Labor Categories:
Project Leader I/Project Manager
Duties: Serves as the project lead for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Customer’s Representative, management personnel and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Project Leader II/Project Manager
Overall responsibility for company performance on complex large scale networking projects. Functions as the leader, manager, and coordinator of all contributing disciplines and resources in the completion of projects or management of the program. Engages in such activities as: assigning tasks; establishing and maintaining task schedules; maintaining liaison between appropriate engineering personnel and the customer to ensure effective coordination of all projects or program efforts; prepares and adheres to project cost and staffing plans; prepares plans, proposals, and briefings. Also provides management of contract negotiations and company representation with customers and subcontractors as required.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Project Leader III/Project Manager
Direct Project Management Experience, along with 3+ years of team leadership. Working with IT, Networking, CRM, website development, SEO, and/or social media projects. PMP or equivalent certification. Recommended - Lead client assignments as a Project Manager, including team coordination and reporting. Leadership role, including functional leadership of junior members within your area of expertise, with direction provided by senior team members and/or the client.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
System Analyst I
The Systems Analyst I requires experience and the ability to perform detailed and complex calculations plus knowledge of practices/principles necessary to assess advanced systems concepts, assess specifications and perform system integration.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
System Analyst II
The Systems Analyst II provides 2nd level support and is responsible for formulation of the opinions, decisions and ultimate performance of the task specified in the statement of work contained in the task order. This labor category requires experience and the ability to perform detailed and complex calculations plus knowledge of practices/principles necessary to assess advanced systems concepts, assess specifications and perform system integration.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
System Analyst III
Responsible for both routine and complex testing and analysis of all elements of the network facilities; including power, software, communications machinery/devices, lines, modems and terminals. Monitors and controls the performance and status of the network resources. Analyzes the problem and the information to be processed and develops detailed plans for the development of a new or modified automated system. Design, develops and maintains computer software for moderately complex to highly complex computer systems. Translates detailed design into software, preparing detailed flowcharts, writing program code, and testing and implementing systems. Prepares test data and systems, user and program documentation. Coordinates all project analysis and requirement efforts. Utilizes software and hardware tools, identifies and diagnoses problems and factors affecting network performance.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Programmer I
The Programmer I is responsible for technical programming specifications identification, and development on projects. Provides programming support to the client and ensures adherence to plans and schedules to achieve quality production of deliverables. The Programmer I has specific technology knowledge that allows for flexible development of client specific modules that interface with the core technology.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Programmer II
The Programmer II is responsible for high level technical programming specifications identification, and development on projects. Provides expert programming support to the client and ensures adherence to plans and schedules to achieve quality production of deliverables. Responsible for quality control aspect of the assigned tasks. The Programmer II is a Subject Matter Expert with regards to technology that allows for flexible development of client specific modules that interface with the core technology.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Programmer III
Analyzes, designs, codes, and documents complex applications for computers and related equipment appropriate. Performs technical tasks using both standard and nonstandard analysis, design, and programming methods and techniques. Determined customer requirements and analyzes problems in terms of user requirements, input data and form, output data form, available computer configuration, processing turnaround requirements, input and output checking, and overall problem schedule requirements. Provides advice on system design and configurations, procedural and technical aspects of automated records, hardware acquisition, and maintenance. Codes and debugs, develops chart displays and image processors. Implements file uploads and coding. Writes technical documentation and training materials.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
IT/Database Architect I
Holds primary responsibility for evaluating, understanding and designing the enterprise integration aspects of incorporating technologies into client decision support enterprise environments. Provides technical expertise in the use of Database Management System (DBMS). Evaluates and recommends available DBMS products to support user requirements. Defines database organization, table design parameters and security procedures for specific user applications. Leads the development of World Wide Web (WWW) information services, software targeted for WWW applications. Develops ASP and HTML pages and integration with DBMS, where required. Suggests and uses web development tools, available commercially. Responsible for the design and implementation of LAN/WANs using hub and router technology. Performs hardware/software analyses to provide comparative data of performance characteristics and suitability within the existing systems environment. Provides technical support to the client and ensures adherence to plans and schedules to achieve quality production of deliverables. Provides direct supervision of assigned staff and is responsible for quality control. Recommends network design changes/enhancements for improved system availability and performance. Assesses computer
systems with emphasis on machine capabilities and man-machine interface. Prepares reports and studies concerning hardware. Defines specifications and prepares functional requirements for hardware acquisitions. Identifies problems and develops solutions to satisfy the user's requirements.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
IT/Database Architect II
Provides technical expertise in the use of Database Management System (DBMS). Evaluates and recommends available DBMS products to support user requirements. Defines database organization, table design parameters and security procedures for specific user applications. Leads the development of World Wide Web (WWW) information services, software targeted for WWW applications. Develops ASP and HTML pages and integration with DBMS, where required. Suggests and uses web development tools, available commercially. Responsible for the design and implementation of LAN/WANs using hub and router technology. Performs hardware/software
analyses to provide comparative data of performance characteristics and suitability within the existing systems environment. Provides technical support to the client and ensures adherence to plans and schedules to achieve quality production of deliverables. Provides direct supervision of assigned staff and is responsible for quality control. Recommends network design changes/enhancements for improved system availability and performance. Assesses computer systems with emphasis on machine capabilities and man-machine interface. Prepares reports and studies concerning hardware. Defines specifications and prepares functional requirements for hardware acquisitions. Identifies problems and develops solutions to satisfy the user's requirements.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
IT/Database Architect III
Holds primary responsibility for evaluating, understanding and designing the enterprise integration aspects of incorporating technologies into client decision support enterprise environments. Provides technical expertise in the use of Database Management System (DBMS). Evaluates and recommends available DBMS products to support user requirements. Defines database organization, table design parameters and security procedures for specific user applications. Leads the development of World Wide Web (WWW) information services, software targeted for WWW applications. Develops ASP and HTML pages and integration with DBMS, where required. Suggests and uses web development tools, available commercially. Responsible for the design and implementation of LAN/WANs using hub and router technology. Performs hardware/software analyses to provide comparative data of performance characteristics and suitability within the existing systems environment. Provides technical support to the client and ensures adherence to plans and schedules to achieve quality production of deliverables. Provides direct supervision of assigned staff and is responsible for quality control. Recommends network design changes/enhancements for improved system availability and performance. Assesses computer
systems with emphasis on machine capabilities and man-machine interface. Prepares reports and studies concerning hardware. Defines specifications and prepares functional requirements for hardware acquisitions. Identifies problems and develops solutions to satisfy the user's requirements.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Project Administrator
The Project Administrator applies experience in both technical engagement and management consulting to directly support Engagement Managers and the Director of Consulting in project and program management. The Project Administrator leads the organizing, tracking, and reporting functions associated with program management. These tasks include technical study planning, study tracking, monitoring of simulation model development, documentation of technical consulting, and delivery of consulting products. The Project Administrator oversees workload planning, monthly reports, expenditures, invoicing, presentations, scheduling, team collaboration, and travel coordination. Maintains repositories of historic documents related to projects and program oversight. Provides other project and program management support as required.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Administrative Support
Provides administrative support to technical and management personnel. This includes documentation planning and support, project administration, general office support, executive secretarial support, human resource planning, event planning and administration, office relocation planning and etc. Provides, and in some cases manages a staff to provide, administrative services and facilities management in laboratories, systems program offices and logistics systems and base support office environments. Provides guidance on administrative issues to superiors in program management and project control.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Technical Writer/Illustrator I
Develops, reviews and edits technical and business documents. Develops technical users manuals, training materials, software specifications, proposals, etc. Develops presentations and project/contract reports under the supervision of assigned project leaders and technical staff.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Technical Writer/Illustrator II
Senior level writer, experienced with a high level of expertise in word processing packages including Microsoft Word and WordPerfect. Develops user, reference and procedure manuals for computer systems. Provides the selection and implementation of on-line help facilities for applications.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Technical Writer/Illustrator III
Superior writing skills and knowledge of grammar and word processing tools. Develops documentation for customer engagements such as proposals, user guides, administrator guides, technical guides, as-built documentation, specifications, and functional and technical requirement documents.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Engagement Manager/Senior Project Manager
The Engagement Manager is the end-to-end process owner for delivery of consulting and implementation services. The Engagement Manager leads teams of Solutions Architects and Business Architects to deliver client services to minimize cost and maximize performance through operations analysis, business intelligence & decision support. The Engagement Manager is the primary contact for the ordering agency with respect to cost, budget, and statement of work, scheduling, reporting, and feasibility of tasks. The Engagement Manager shall be knowledgeable of organizational requirements of the contract efforts and is generally equivalent to a program manager. Experience in interfacing directly with the government designated representatives and supervising
various task order activities is also required.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Enterprise Architect
Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions. Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena. Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities. Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions. As needed, provide a "trusted expert advisor" role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations. Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Data Warehouse Architect
Designs, implements and supports data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Knowledge of data warehouse end-to-end implementation processes, from business requirement logical modeling, physical database design, ETL, end-user tools, database, SQL, performance tuning. Demonstrated problem resolution skills with team of persons, and strong leadership with implementation team Experience in data warehouse design and data modeling (both relational and dimensional) and development and maintenance of multi-dimensional data models. Development experience in implementation of data warehousing utilizing RDBMS. Understanding of data warehouse Metadata concepts, tools and different data warehouse methodologies. Expertise in SQL and proficiency in database tuning techniques. Responsible for the ongoing architecture and design of the data warehouse, data mart, and reporting environments. Develop strategies for flexibility and scalability, and define the future technical architecture direction for the business intelligence reporting physical environment.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Business Analyst I
Functional Responsibilities: Business Analysts display strong technical skills coupled with business intelligence and people skills to develop a deep understanding of customer needs then transforming those needs into application and operational requirements. They are highly skilled at evaluating information gathered through workshops and surveys, working with business process descriptions and task analysis, understanding technical designs as well as the specifications, and accurately documenting the required information and data. They communicate with internal teams and external clients to deliver functional requirements like GUI, screen and interface designs. They are a liaison between business units, technology teams, and support teams
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Business Analyst II
Translates basic business needs into application software requirements. Analyzes business needs to determine optimal means of meeting those needs. Determines business application software requirements to address specific business needs. Works with programming staff to ensure requirements will be incorporated into system design and testing. Serves as liaison with users of the software to address questions/issues.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Business Analyst III
Serves as senior subject matter expert associated with content, processes and procedures associated with enterprise applications or other information systems. Defines the detailed requirements, analyzes the business needs, and validates solutions with the client. Details requirements through the product development and other functions to support the project team. Monitors other business analysts in software development methods and processes and implementation of those methods. Evaluates development projects and assists in tailoring the development process to meet the project needs.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Software Test Analyst I
Writes and maintains test cases. Run automated test cases and document the results. Also writes, implements, and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports. Participates in the testing process through test review, analysis and documentation.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Software Test Analyst II
Responsible for both routine and complex testing and analysis of all elements of the network facilities; including power, software, communications machinery/devices, lines, modems and terminals. Analyzes the problem and the information to be processed and develops detailed plans for the development of a new or modified automated system. Design, develops and maintains computer software for moderately complex to highly complex computer systems. Translates detailed design into software, preparing detailed flowcharts, writing program code, and testing and implementing systems. Prepares test data and systems, user and program documentation. Coordinates all project analysis and requirement efforts. Monitors and controls the performance and status of the network resources. Utilizes software and hardware tools, identifies and diagnoses problems and factors affecting network performance.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Software Test Analyst III
Lead testing consultant for a contract/order/project. May interface to customer and perform some project management functions as well as leading the testing efforts of the project. Performs engineering (and/or systems engineering) functions as required for the defined project and testing efforts for the project life cycle. These may include producing requirements, possibly including use cases; re-engineering business processes and/or defining and implementing operational procedures in the domain of the project. Experience in multiple aspects of the business process and the system development life cycle. Must have demonstrated verbal/written communication skills.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Data Integration Programmer
Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Database Administrator I
Establishes physical database parameters. Codes database descriptions and specifies identifiers of database to database management system or directs others in coding database descriptions. Calculates optimum values for database parameters, such as amount of computer memory to be used by database, following manuals and using calculator. Specifies user access level for each segment of one or more data items, such as insert, replace, retrieve, or delete data. Specifies which users can access data bases and what data can be accessed by user. Tests and corrects errors, and refines changes to database.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Database Administrator II
Under minimal direction, In addition to Database Administrator I related functions manages the development of database projects. Provides daily supervision and direction to support staff. Performs database backup, restore, granting of user rights and performance improvement tasks. Reviews system and programming designs to ensure efficient use of database resources.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Database Administrator III
Through self-directed activities, applies knowledge of computer science concepts and techniques in the design, development, installation and maintenance of relational databases to satisfy data acquisition and management challenges. Leads, plans, schedules, and controls complex database administration initiatives with customers, support groups, and vendors on concurrent projects. Plans and budgets staff and database resources. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on database management systems (DBMS) concepts.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Network Administrator I
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Maintains the network's physical and logical structures, including network connections. Maintains network support software, analyzes user support statistics, and recommends appropriate measures. Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on network utilization and availability.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Network Administrator II
Familiar with standard concepts, practices, and procedures within a particular field. Experience in local or wide area network work. Knowledge of network facilities and data processing techniques; of personal computer hardware and software; of network operating system and security software; and of performance monitoring and capacity management tools. Assists in maintaining the network's physical and logical structures and in installing and testing hardware and software. Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges. Performs tuning and capacity planning activities to enhance the performance of the network resources.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Network Administrator III
Network Administration: Installs, supports, and manages networks. Manages daily operations of networks. Provides technical expertise for performance and configuration of networks. Performs network monitoring and analysis. Plans for configuration, testing, and upgrades. System Administration: Installs, configures, operates, and maintains systems hardware and software. Performs system monitoring, system backup, and system migrations. Supports configurations, security, monitoring, and performance activities. Analyze and recommend solutions to hardware/software interface and performance issues. Validate and implement system patches. Schedule, plan, and manage system upgrades
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Security Analyst I
Responsible for implementing security measures to protect computer systems, networks and data. Information security analysts are expected to stay up-to-date on the latest intelligence, including hackers’ methodologies, in order to anticipate security breaches. They also are responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network. They are responsible for insuring all networks have adequate security to prevent unauthorized access. They must ensure that all security systems are current with any software or hardware changes in the company. They must plan and document all security information in the company including physical and internet security. Perform procedures and processes necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Security Analyst II
Responsible for implementing security measures to protect computer systems, networks and data. Information security analysts are expected to stay up-to-date on the latest intelligence, including hackers’ methodologies, in order to anticipate security breaches. They also are responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network. They are responsible for insuring all networks have adequate security to prevent unauthorized access. They must ensure that all security systems are current with any software or hardware changes in the company. They must plan and document all security information in the company including physical and internet security. Perform procedures and processes necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Security Analyst III
Responsible for implementing security measures to protect computer systems, networks and data. Information security analysts are expected to stay up-to-date on the latest intelligence, including hackers’ methodologies, in order to anticipate security breaches. They also are responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network. They are responsible for insuring all networks have adequate security to prevent unauthorized access. They must ensure that all security systems are current with any software or hardware changes in the company. They must plan and document all security information in the company including physical and internet security. Perform procedures and processes necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Security Engineer I
Responsible for the research, technical analysis, recommendation, configuration, and administration of systems and procedures to ensure the protection of information processed, stored or transmitted. Provides security design, consultation, and technology governance oversight for various projects and initiatives. Undertakes complex projects requiring additional specialized technical knowledge. Acts as information liaison and subject matter expert (SME) to various business units and information technology departments. Acts as a resource for direction, training and guidance for less experienced staff. Demonstrate ability to perform complex security analysis of existing systems for compliance with security requirements. · High organizational skills · Excellent written and verbal communication skills · Strong ability to produce technical documentation.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Security Engineer II
Responsible for the research, technical analysis, recommendation, configuration, and administration of systems and procedures to ensure the protection of information processed, stored or transmitted. Provides security design, consultation, and technology governance oversight for various projects and initiatives. Undertakes complex projects requiring additional specialized technical knowledge. Acts as information liaison and subject matter expert (SME) to various business units and information technology departments. Acts as a resource for direction, training and guidance for less experienced staff. Demonstrate ability to perform complex security analysis of existing systems for compliance with security requirements. · High organizational skills · Excellent written and verbal communication skills · Strong ability to produce technical documentation.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Security Engineer III
Responsible for the research, technical analysis, recommendation, configuration, and administration of systems and procedures to ensure the protection of information processed, stored or transmitted. Provides security design, consultation, and technology governance oversight for various projects and initiatives. Undertakes complex projects requiring additional specialized technical knowledge. Acts as information liaison and subject matter expert (SME) to various business units and information technology departments. Acts as a resource for direction, training and guidance for less experienced staff. Demonstrate ability to perform complex security analysis of existing systems for compliance with security requirements. · High organizational skills · Excellent written and verbal communication skills · Strong ability to produce technical documentation.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Help Desk I
Provide technical assistance to computer system users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Help Desk II
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Provide service and preventive maintenance activities on terminals, printers, personal computers, etc. Basic knowledge of electrical/mechanical principles and basic electronics. Read and comprehend technical service manuals and publications. Knowledge of basic mathematics to read and understand various gauges, meters, and measurement devices. Able to diagnose and repair products by replacing worn or broken parts, and making technical adjustments. Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. Strong communication skills.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Help Desk III
Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Assist in coordination of changes, upgrades and new products, ensuring systems shall operate correctly in current and future environment. Provide accurate and complete answers to complex administrative environment questions in a timely manner. Implement shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Communicate accurate and useful status updates. Manage a team and report time spent on all work activities.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Technical Support I
Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
Technical Support II
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software.
4- 7 years of experience in the field or in a related area. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Technical Support III
May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Ability to operate information technology systems, to communicate effectively, and to train others. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Supervise the work of others.
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS
SPECIAL NOTICE TO AGENCIES: Small Business Participation
SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.
For orders exceeding the micro purchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! On-line shopping service (fss.). The catalogs/pricelists, GSA Advantage! and the Federal Supply Service Home Page (fss.) contain information on a broad array of products and services offered by small business concerns.
This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.
For orders exceeding the micro purchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.
1. Geographic Scope of Contract:
The Geographic Scope of Contract will be domestic delivery only. Domestic delivery is delivery within the 48 contiguous states, and Washington, DC.
2. Contractor's Ordering Address and Payment Information:
Cooper Consulting
Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Credit cards will be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.
The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:
512-527-1000
3. LIABILITY FOR INJURY OR DAMAGE
The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.
4. Statistical Data for Government Ordering Office Completion of Standard Form 279:
Block 9: G. Order/Modification Under Federal Schedule Block 16: Data Universal Numbering System (DUNS) Number: 959711631 Block 30: Type of Contractor – B – Other Small Business
A. Small Disadvantaged Business B. Other Small Business C. Large Business G. Other Nonprofit Organization L. Foreign Contractor
Block 31: Woman-Owned Small Business - Yes
Block 36: Contractor's Taxpayer Identification Number (TIN): 74-2723942
4a. CAGE Code: 5FV33 4b. Contractor has registered with the Central Contractor Registration Database.
5. FOB Destination
6. DELIVERY SCHEDULE
a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:
SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)
As required by contract award
b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery.
The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.
7. Discounts: Prices shown are NET Prices; Basic Discounts have been deducted.
a. Prompt Payment: 1% - 20 days from receipt of invoice or date of acceptance, whichever is later.
b. Quantity:NA
c. Dollar Volume: 3% over 100K and 5% over 500K
d. Government Educational Institutions -Government Educational Institutions are offered the same discounts as all other Government customers.
e. Other
8. Trade Agreements Act of 1979, as amended: All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.
9. Statement Concerning Availability of Export Packing: N/A
10. Small Requirements: The minimum dollar value of orders to be issued is $100.00.
11. Maximum Order (All dollar amounts are exclusive of any discount for prompt payment.)
a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000.00:
Special Item Number 132-51 - Information Technology Professional Services
12. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS
Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.
a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.
b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.
13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS REQUIREMENTS: ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to promptly by the Contractor.
13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS): Information Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.
13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when
requesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.
14. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2001)
(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.
(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. The Industrial Funding Fee does NOT apply to travel and per diem charges.
NOTE: Refer to FAR Part 31.205-46 Travel Costs, for allowable costs that pertain to official company business travel in regards to this contract.
(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program.
(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program.
(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.
(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.
(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.
(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.
(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.
(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the
contract or any option year. The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.
15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See C.1.)
16. GSA Advantage!
GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:
(1) Manufacturer; (2) Manufacturer's Part Number; and (3) Product categories.
Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: NetScape). The Internet address is .
17. PURCHASE OF OPEN MARKET ITEMS
NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).
For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-
(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));
(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;
(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and
(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.
18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS
a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:
(1) Time of delivery/installation quotations for individual orders;
(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.
(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.
b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.
19. OVERSEAS ACTIVITIES
The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:
N/A
Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.
20. BLANKET PURCHASE AGREEMENTS (BPAs)
The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).
21. CONTRACTOR TEAM ARRANGEMENTS
Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.
22. INSTALLATION, DEINSTALLATION, REINSTALLATION
The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor.
The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.
The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.
23. SECTION 508 COMPLIANCE.
If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following:
The EIT standard can be found at: .
24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.
Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order –
(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and
(b) The following statement:
This order is placed under written authorization from _______ dated _______. In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.
25. INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-5)
(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.
(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—
(1) For such period as the laws of the State in which this contract is to be performed prescribe; or
(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.
(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.
26. SOFTWARE INTEROPERABILITY.
Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on
the basis of participation in a Government agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered in the component registry located at .
27. ADVANCE PAYMENTS
A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324)
TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)
1. SCOPE
a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.
b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.
2. PERFORMANCE INCENTIVES
a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.
b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.
c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.
3. ORDER
a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.
b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.
4. PERFORMANCE OF SERVICES
a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.
b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.
c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.
d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.
5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)
(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-
(1) Cancel the stop-work order; or
(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.
(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-
(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and
(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.
(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.
(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.
6. INSPECTION OF SERVICES
The Inspection of Services–Fixed Price (AUG 1996) (Deviation – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-Hour (JAN 1986) (Deviation – May 2003) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.
7. RESPONSIBILITIES OF THE CONTRACTOR
The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003) Rights in Data – General, may apply.
8. RESPONSIBILITIES OF THE ORDERING ACTIVITY
Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/EC Services.
9. INDEPENDENT CONTRACTOR
All IT/EC Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.
10. ORGANIZATIONAL CONFLICTS OF INTEREST
a. Definitions.
“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.
“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.
An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.
b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.
11. INVOICES
The Contractor, upon completion of the work ordered, shall submit invoices for IT/EC services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.
12. PAYMENTS
For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003)) applies to labor-hour orders placed under this contract.
13. RESUMES
Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.
14. INCIDENTAL SUPPORT COSTS
Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.
15. APPROVAL OF SUBCONTRACTS
The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.
16. DESCRIPTION OF IT SERVICES AND PRICING
a. The Contractor shall provide a description of each type of IT Service offered under Special Item Number 132-51. Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.
b. Pricing for all IT Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices.
The following is an example of the manner in which the description of a commercial job title should be presented:
EXAMPLE: Commercial Job Title:
Project Leader I/Project Manager
Duties: Serves as the project lead for a large, complex task order (or a group of task orders affecting
the same common/standard/migration system) and shall assist the Program Manager in working with
the Customer’s Representative, management personnel and customer agency representatives. Under
the guidance of the Program Manager, responsible for the overall management of the specific task
order(s) and insuring that the technical solutions and schedules in the task order are implemented in a
timely manner. Performs enterprise wide horizontal integration planning and interfaces to other
functional systems.
1 - 4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.
USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS
PREAMBLE
Cooper Consulting Company provides commercial products and services to ordering activities. We are committed to promoting participation of small, small disadvantaged and women-owned small businesses in our contracts. We pledge to provide opportunities to the small business community through reselling opportunities, mentor-protégé programs, joint ventures, teaming arrangements, and subcontracting.
COMMITMENT
To actively seek and partner with small businesses.
To identify, qualify, mentor and develop small, small disadvantaged and women-owned small businesses by purchasing from these businesses whenever practical.
To develop and promote company policy initiatives that demonstrate our support for awarding contracts and subcontracts to small business concerns.
To undertake significant efforts to determine the potential of small, small disadvantaged and women-owned small business to supply products and services to our company.
To insure procurement opportunities are designed to permit the maximum possible participation of small, small disadvantaged, and women-owned small businesses.
To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement conferences, etc., to identify and increase small businesses with whom to partner.
To publicize in our marketing publications our interest in meeting small businesses that may be interested in subcontracting opportunities.
We signify our commitment to work in partnership with small, small disadvantaged and women-owned small businesses to promote and increase their participation in ordering activity contracts. To accelerate potential opportunities please contact:
Melynda Caudle or Kellye Prosise
512-527-1000
BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE
(Insert Customer Name)
In the spirit of the Federal Acquisition Streamlining Act (ordering activity) and Cooper Consulting Company enter into a cooperative agreement to further reduce the administrative costs of acquiring commercial items from the General Services Administration (GSA) Federal Supply Schedule Contract(s) ____________________.
Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the development of technical documents, solicitations and the evaluation of offers. Teaming Arrangements are permitted with Federal Supply Schedule Contractors in accordance with Federal Acquisition Regulation (FAR) 9.6.
This BPA will further decrease costs, reduce paperwork, and save time by eliminating the need for repetitive, individual purchases from the schedule contract. The end result is to create a purchasing mechanism for the ordering activity that works better and costs less.
Signatures
Ordering Activity Date Contractor Date
BPA NUMBER_____________
(CUSTOMER NAME) BLANKET PURCHASE AGREEMENT
Pursuant to GSA Federal Supply Schedule Contract Number(s)____________, Blanket Purchase Agreements, the Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH (ordering activity):
(1) The following contract items can be ordered under this BPA. All orders placed against this BPA are subject to the terms and conditions of the contract, except as noted below:
MODEL NUMBER/PART NUMBER *SPECIAL BPA DISCOUNT/PRICE
(2) Delivery:
DESTINATION DELIVERY SCHEDULES / DATES
(3) The ordering activity estimates, but does not guarantee, that the volume of purchases through this agreement will be _________________________.
(4) This BPA does not obligate any funds.
(5) This BPA expires on _________________ or at the end of the contract period, whichever is earlier.
(6) The following office(s) is hereby authorized to place orders under this BPA:
OFFICE POINT OF CONTACT
(7) Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.
(8) Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales slips that must contain the following information as a minimum:
(a) Name of Contractor;
(b) Contract Number;
(c) BPA Number;
(d) Model Number or National Stock Number (NSN);
(e) Purchase Order Number;
(f) Date of Purchase;
(g) Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible with the use of automated systems; provided, that the invoice is itemized to show the information); and
(h) Date of Shipment.
(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract. Invoices will be submitted to the address specified within the purchase order transmission issued against this BPA.
(10) The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the provisions of this BPA and the Contractor’s invoice, the provisions of this BPA will take precedence.
******************************************************************************
BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS”
Federal Supply Schedule Contractors may use “Contractor Team Arrangements” (see FAR 9.6) to provide solutions when responding to ordering activity requirements.
These Team Arrangements can be included under a Blanket Purchase Agreement (BPA). BPAs are permitted under all Federal Supply Schedule contracts.
Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.
Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.
Customers should refer to FAR 9.6 for specific details on Team Arrangements.
Here is a general outline on how it works:
• The customer identifies their requirements.
• Federal Supply Schedule Contractors may individually meet the customers needs, or -
• Federal Supply Schedule Contractors may individually submit a Schedules “Team Solution” to meet the customer’s requirement.
• Customers make a best value selection
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related searches
- gsa advantage government
- gsa advantage online store
- gsa procurement process
- gsa advantage
- commercial marketing associates gsa contract
- gsa commercial platform initiative
- gsa tax exempt forms
- gsa pay scale 2021
- gsa commercial platforms
- gsa pay calendar 2018
- gsa category management categories
- 2021 gsa locality pay scale