Project Management in the OSCE

Project Management in the OSCE

A Manual for Programme and Project Managers

Organization for Security and

Co-operation in Europe

Development, Coordination and Design

This manual is designed and developed by the OSCE Secretariat¡¯s Conflict Prevention Centre,

Programming and Evaluation Support Unit (CPC/PESU).

Main Author:

Sebnem Lust, Programme and Project Evaluation Officer

Co-Authors:

Laura Vai, Head of Programming and Evaluation Support Unit

Sean McGreevy, Project Co-ordination Officer

Editor: Keith Jinks

Designer: Nona Reuter

Published by the Organization for Security and Co-operation in Europe

OSCE Secretariat

CPC/PESU

Wallnerstrasse 6

1010 Vienna

Austria

Telephone: +43 1 514 36 6122

Fax: +43 1 514 36 6996



Email: pcc-at@

? 2010 OSCE

ISBN: 978-92-9234-301-9

Rights and Permissions:

All rights reserved. The contents of this publication may be freely used and copied for educational

and other non-commercial purposes, provided that any such reproduction is accompanied by an

acknowledgement of the OSCE as the source.

ii

Acknowledgements

This manual contains comprehensive guidance on how the Organization for Security and Co-operation

in Europe applies the Project Cycle Management method and the Logical Framework Approach to its

project work, as well as essential information on the political, programmatic, regulatory and information

technology aspects of project management.

The manual¡¯s purpose is to ensure coherence, consistency and transparency of project work across

the OSCE and to provide a complete set of tools, techniques and templates on how OSCE projects are

identified, developed, managed, monitored and evaluated. It is aimed primarily at OSCE Programme

Managers and Project Managers, who will be managing projects and other staff and mission members

directly or indirectly involved in project work, as well as consultants and external auditors who wish to

gain insight to the OSCE project management method.

The method offered by this manual complements the OSCE¡¯s Performance Based Programme

Budgeting approach and builds on the OSCE Project Management Case Study, the OSCE Project

Management Toolkit and the experience of the OSCE executive structures. It particularly draws on

the work of the Field Operations in Bosnia and Herzegovina, Croatia, Kosovo and the former Yugoslav

Republic of Macedonia. It also reflects international good practice developed by other organizations,

including the European Commission, the Organization for Economic Co-operation and Development/

Development Assistance Committee, the International Fund for Agricultural Development, and the

International Bank for Reconstruction and Development/World Bank.

Many individuals played an instrumental role in bringing together the programmatic and administrative

sides of project work to develop the manual. For their helpful suggestions and technical guidance in

the development of this manual, the authors would like to thank the Department of Management and

Finance and in particular Deputy Director Mary Locatelli, Ross Blackwell, Saban Buttanri, Almazbek

Djanaliev, Ingela Johansson, Oksana Nechkina and Philippe Perlin; the Office of Internal Oversight

and in particular Director Esther Stern, Sonya Brander and Serani Siegel; the Department of Human

Resources and in particular Director Sergei Belyaev, Hidayet Cilkoparan, Julia Czekierska, Elisabeth

Gritsch, Dmitri Gutsuliak, Joanne Howe and Nicole Watson; the Office of the Secretary General and

in particular Yerzhan Birtanov; the Legal Services and in particular Senior Legal Adviser Sabine Bauer,

Laura Noriega and Ilona Salaba; the Gender Section and in particular Senior Adviser on Gender

Issues Jamila Seftaoui, Monica Gutierrez, Stefan Steyaert and Freya VonGroote; the Press and Public

Information Section and in particular the Head and Spokesperson Virginie Coulloudon; the Conflict

Prevention Centre and in particular Monique Ischi and Jelena Segan.

We owe a special note of gratitude to the Director of the Conflict Prevention Centre, Ambassador

Herbert Salber and the Director of the Department of Management and Finance Joe Hili for their

continuous support throughout this project.

Special note on abbreviations: As this is a practical manual, the usual convention on abbreviations (first

reference to a title or phrase printed in full and thereafter abbreviated) has been modified to include

repeated references in full. This allows any reader to consult chapters and sections without having to

be familiar with the previous content or with OSCE intra-departmental abbreviations. Nevertheless, a

comprehensive list of abbreviations can be found after the Table of Contents.

Sebnem Lust

Laura Vai

Sean McGreevy

iii

iv

Foreword

The OSCE¡¯s work is going through a period of adaptation to the political, financial and operational

challenges it currently meets. The Organization¡¯s field operations, institutions and Secretariat have to

translate the OSCE participating States¡¯ political commitments into effective programmatic strategies

and projects with increasingly limited human and financial resources.

Projects have to be developed and implemented against the backdrop of growing pressures to be

more responsive to the needs of host country authorities and civil society, as well as the calls of

the participating States to increase the efficiency, effectiveness and transparency of the OSCE¡¯s

activities.

The OSCE Project Management Manual is being introduced to address the aforementioned challenges and complement the Performance Based Programme Budgeting approach. A comprehensive

methodology is essential to streamline project management practices across the Organization, to

implement efficient, effective and sustainable programmes and projects, to improve performance via

constant learning as well as to account for the sound and transparent use of the OSCE participating

States¡¯ contributions.

I am confident the OSCE Project Management Manual will become a pivotal tool to improve the way

the OSCE executive structures develop, implement, monitor and evaluate projects to deliver tangible

and sustainable results.

OSCE Secretary General

Marc Perrin de Brichambaut

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