Project Management For Dummies, 3rd Edition

[Pages:389]Making Everything Easier!TM

3rd Edition

MaPnraogjeecmt ent

Learn to:

? Organize and schedule projects efficiently and effectively

? Motivate any team to gain maximum productivity

? Assess risks, manage changes, maintain communication, and live up to expectations

? Plan for resources and stay within a budget

Stanley E. Portny, PMP?

Internationally recognized expert in project management

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Project Management

FOR

DUMmIES

3RD EDITION

by Stanley E. Portny

Certified Project Management Professional (PMP)

Project Management For Dummies?, 3rd Edition Published by Wiley Publishing, Inc. 111 River St. Hoboken, NJ 07030-5774

Copyright ? 2010 by Wiley Publishing, Inc., Indianapolis, Indiana

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http:// go/permissions.

Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, , Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/ or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.

LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: THE PUBLISHER AND THE AUTHOR MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND SPECIFICALLY DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY MAY BE CREATED OR EXTENDED BY SALES OR PROMOTIONAL MATERIALS. THE ADVICE AND STRATEGIES CONTAINED HEREIN MAY NOT BE SUITABLE FOR EVERY SITUATION. THIS WORK IS SOLD WITH THE UNDERSTANDING THAT THE PUBLISHER IS NOT ENGAGED IN RENDERING LEGAL, ACCOUNTING, OR OTHER PROFESSIONAL SERVICES. IF PROFESSIONAL ASSISTANCE IS REQUIRED, THE SERVICES OF A COMPETENT PROFESSIONAL PERSON SHOULD BE SOUGHT. NEITHER THE PUBLISHER NOR THE AUTHOR SHALL BE LIABLE FOR DAMAGES ARISING HEREFROM. THE FACT THAT AN ORGANIZATION OR WEBSITE IS REFERRED TO IN THIS WORK AS A CITATION AND/OR A POTENTIAL SOURCE OF FURTHER INFORMATION DOES NOT MEAN THAT THE AUTHOR OR THE PUBLISHER ENDORSES THE INFORMATION THE ORGANIZATION OR WEBSITE MAY PROVIDE OR RECOMMENDATIONS IT MAY MAKE. FURTHER, READERS SHOULD BE AWARE THAT INTERNET WEBSITES LISTED IN THIS WORK MAY HAVE CHANGED OR DISAPPEARED BETWEEN WHEN THIS WORK WAS WRITTEN AND WHEN IT IS READ.

For general information on our other products and services, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

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Library of Congress Control Number: 2010924586

ISBN: 978-0-470-57452-2

Manufactured in the United States of America

10 9 8 7 6 5 4 3 2 1

About the Author

Stan Portny, president of Stanley E. Portny and Associates, LLC, is an internationally recognized expert in project management and project leadership. During the past 30 years, he's provided training and consultation to more than 150 public and private organizations in consumer products, insurance, pharmaceuticals, finance, information technology, telecommunications, defense, and healthcare. He has developed and conducted training programs for more than 50,000 management and staff personnel in engineering, sales and marketing, research and development, information systems, manufacturing, operations, and support areas.

Stan combines an analyst's eye with an innate sense of order and balance and a deep respect for personal potential. He helps people understand how to control chaotic environments and produce dramatic results while still achieving personal and professional satisfaction. Widely acclaimed for his dynamic presentations and unusual ability to establish a close rapport with seminar participants, Stan specializes in tailoring his training programs to meet the unique needs of individual organizations. His clients have included ADP, ADT, American International Group, Burlington Northern Railroad, Hewlett Packard, Nabisco, Novartis Pharmaceuticals, Pitney Bowes, UPS, Vanguard Investment Companies, and the United States Navy and Air Force.

A Project Management Institute?certified Project Management Professional (PMP), Stan received his bachelor's degree in electrical engineering from the Polytechnic Institute of Brooklyn. He holds a master's degree in electrical engineering and the degree of electrical engineer from the Massachusetts Institute of Technology. Stan has also studied at the Alfred P. Sloan School of Management and the George Washington University National Law Center.

Stan provides on-site training in all aspects of project management, project team building, and project leadership. He can work with you to assess your organization's current project-management practices, develop planning and control systems and procedures, and review the progress of ongoing projects. In addition, Stan can serve as the keynote speaker at your organization's or professional association's meetings.

To discuss this book or understand how Stan can work with you to enhance your organization's project-management skills and practices, please contact him at Stanley E. Portny and Associates, LLC, 20 Helene Drive, Randolph, New Jersey 07869; phone 973-366-8500; e-mail Stan@; Web site .

Dedication

To my wife, Donna; my son, Brian; and my son and daughter-in-law, Jonathan and Marci. May we continue to share life's joys together.

Author's Acknowledgments

Writing and publishing this book was a team effort, and I would like to thank the many people who helped to make it possible. First, I want to thank Tracy Boggier, my acquisitions editor, who first contacted me to discuss the possibility of my writing this third edition of my book. Thanks to her for making that phone call, for helping me prepare the proposal, for helping to get the project off to a smooth and timely start, for coordinating the publicity and sales, and for helping to bring all the pieces to a successful conclusion.

Thanks to Georgette Beatty, my project editor, and Amanda Langferman, my copy editor, for their guidance, support, and the many hours they spent polishing the text into a smooth, finished product. And thanks to Anita Griner, my technical reviewer, for her many insightful observations and suggestions.

Finally, thanks to my family for their continued help and inspiration. Thanks to Donna, who never doubted that this book would become a reality and who shared personal and stylistic comments as she reviewed the text countless times while always making it seem like she found it enjoyable and enlightening. Thanks to Brian, Jonathan, and Marci, whose interest and excitement helped motivate me to see the third edition of this book through to completion.

Publisher's Acknowledgments

We're proud of this book; please send us your comments at . For other comments, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

Some of the people who helped bring this book to market include the following:

Acquisitions, Editorial, and Media Development Senior Project Editor: Georgette Beatty

(Previous Edition: Chad R. Sievers) Acquisitions Editor: Tracy Boggier Copy Editor: Amanda M. Langferman

(Previous Edition: Pam Ruble) Assistant Editor: Erin Calligan Mooney Editorial Program Coordinator: Joe Niesen Technical Editor: Anita E. Griner, MBA, PMP Editorial Manager: Michelle Hacker Editorial Assistant: Jennette ElNaggar Cover Photo: iStock Cartoons: Rich Tennant

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Composition Services

Project Coordinator: Katherine Crocker

Layout and Graphics: Ashley Chamberlain, Samantha K. Cherolis, Joyce Haughey

Proofreaders: John Greenough, Sossity R. Smith

Indexer: Cheryl Duksta

Publishing and Editorial for Consumer Dummies Diane Graves Steele, Vice President and Publisher, Consumer Dummies Kristin Ferguson-Wagstaffe, Product Development Director, Consumer Dummies Ensley Eikenburg, Associate Publisher, Travel Kelly Regan, Editorial Director, Travel

Publishing for Technology Dummies Andy Cummings, Vice President and Publisher, Dummies Technology/General User

Composition Services Debbie Stailey, Director of Composition Services

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