ASI FrontDesk 6 - Hotel Property Management Software Systems

[Pages:191]ASI FrontDesk 6.0

ASI FrontDesk 6.0

Welcome to ASI FrontDesk,

Configuration and Help File

ASI FrontDesk is a comprehensive, affordable, dynamic and easy-to-use property management software for Hotel, Motel, Resort, B&B, Hostel, Service Apartment etc. kind of rental accommodation industry.

Some of the features of ASI FrontDesk (ASI FD) are as follows: Completely configurable as per property. Hotel status from three different main interfaces. Reservation on room type and/or specific rooms. Easy Check-In and Check-Out process. Check-In wizard, keep it simple or collect other additional information about your guests. Hourly rental ? You can manage your hourly rentals such as conference rooms, recreational. Ability to block rooms for service/reservations for specific date/date range. Multiple rate & rate type support in single stay. Multiple currency ? Ability to have different payment type for each payment transaction. Night audit operations with detail reporting. Group management. Direct Billing/City Ledger. Travel Agent and business source management. Discount feature ? Allow you to offer specific discount without changing the rates. 2 Way Interface - Real Time Direct Integration (Rates - Inventory) with all the leading OTA's & GDS. Online credit card processing ? Allows payments from credit cards. This feature allows you to use your

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ASI FrontDesk 6.0

existing merchant company.

Configuration and Help File

Reminder feature ? Allows desk clerks to communicate with each other more efficiently and precisely.

Comprehensive user management.

Full network support.

This help document will explain the concept and usage of the ASI FD, for more information or technical assistance please contact Anand Systems Inc Technical Support.

Thank you Anand Systems Inc

Copyright ? 1999-2015 Anand Systems Inc. All rights reserved.

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ASI FrontDesk 6.0

Index

Configuration and Help File

System Requirements ..............................................................................................................11 Supported Hardware Installations .......................................................................................... 12

Scanshell Hardware Setup........................................................................................................ 12 SDK Download Link ...................................................................................................................... 12 Installation Steps ............................................................................................................................. 12

ASI FrontDesk Configuration 6.0 .......................................................................................... 18

File............................................................................................................................................ 20 Property Information....................................................................................................................... 20 Settings............................................................................................................................................ 21

Rental Settings ............................................................................................................................................ 23 Display Settings .......................................................................................................................................... 25 Features ....................................................................................................................................................... 27 Folio Number .............................................................................................................................................. 29 Localization................................................................................................................................................. 30 Email and Report......................................................................................................................................... 31 Credit Card .................................................................................................................................................. 33 Message Prompts ........................................................................................................................................ 34

Property .................................................................................................................................... 35 Tax................................................................................................................................................... 35 Building........................................................................................................................................... 36 Floor ................................................................................................................................................ 37 Room Type ...................................................................................................................................... 38

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Configuration and Help File

Room - Add/Edit/Copy/Delete........................................................................................................ 40

Add Room ................................................................................................................................................... 41 Edit Room ................................................................................................................................................... 42 Copy Room ................................................................................................................................................. 43 Delete Room................................................................................................................................................ 45

Status Setting .................................................................................................................................. 46

Room Status Color ...................................................................................................................................... 46 Room Status Title ........................................................................................................................................ 46

Room Properties.............................................................................................................................. 48 Room Ordering ............................................................................................................................... 49 Auto Arrange................................................................................................................................... 50 Bed Type ......................................................................................................................................... 51 Bed .................................................................................................................................................. 52 Rate Type ........................................................................................................................................ 53 Configuration ........................................................................................................................... 55 Other Charge ................................................................................................................................... 55 Deposit ............................................................................................................................................ 57 Other Charge Category ................................................................................................................... 59 Other Charge Unit ........................................................................................................................... 60 User ................................................................................................................................................. 61 User Category ................................................................................................................................. 62 User Roles ....................................................................................................................................... 63 Unblock User .................................................................................................................................. 64 Payment Type.................................................................................................................................. 65

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ASI FrontDesk 6.0

Configuration and Help File

Denominations ................................................................................................................................ 66 Guest Document.............................................................................................................................. 67 Options ..................................................................................................................................... 68 Settings............................................................................................................................................ 68 List View Settings ........................................................................................................................... 69 Folio Notice .................................................................................................................................... 70 Guest Data Collection ..................................................................................................................... 71 System Language ............................................................................................................................ 72 Features ........................................................................................................................................... 73 Miscellaneous ........................................................................................................................... 74 Miscellaneous Income Category..................................................................................................... 74 Miscellaneous Expense Category ................................................................................................... 75 Non-Rental Room ........................................................................................................................... 76 Room Amenities.............................................................................................................................. 78 Room Owner ................................................................................................................................... 79 Room Owner Assignment ............................................................................................................... 80 Phone Extension.............................................................................................................................. 81 Phone Extension Assignment.......................................................................................................... 82 DNR Reason ................................................................................................................................... 83 Newspaper....................................................................................................................................... 84

ASI FrontDesk 6.0.................................................................................................................. 86

File............................................................................................................................................ 87 BackUp Database............................................................................................................................ 87

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Configuration and Help File

Restore Database............................................................................................................................. 89 Settings............................................................................................................................................ 90

General Settings .......................................................................................................................................... 90 User Settings ............................................................................................................................................... 90

View Type ....................................................................................................................................... 93

Unit View .................................................................................................................................................... 93 List View ..................................................................................................................................................... 95 Tape Chart View.......................................................................................................................................... 96 Flash View................................................................................................................................................... 97 Rate View .................................................................................................................................................. 102 Booking Control Rule View ...................................................................................................................... 103

Network Lock ............................................................................................................................... 105 Change Year .................................................................................................................................. 107 Change Desk User......................................................................................................................... 108 FrontDesk ............................................................................................................................... 109 Walk-In Wizard ............................................................................................................................. 109 Booking......................................................................................................................................... 115 Reservation ................................................................................................................................... 119 Reservation Edit/Delete ................................................................................................................ 123

Editing a Booking - Reservation ............................................................................................................... 124 Canceling a Booking - Reservation........................................................................................................... 125 Deleting a Booking - Reservation ............................................................................................................. 126

Group ............................................................................................................................................ 127

Group Block .............................................................................................................................................. 127

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Configuration and Help File

Group Database............................................................................................................................. 128 Group Edit/Delete ......................................................................................................................... 129

Group Booking.......................................................................................................................................... 129 Group Reservation .................................................................................................................................... 130 Group Check-in ......................................................................................................................................... 137 Group Check-Out ...................................................................................................................................... 140

Guest Ledger ................................................................................................................................. 142 Late Check-Out ............................................................................................................................. 144 V/Maint Rooms............................................................................................................................. 145 Change Room Status ..................................................................................................................... 147 Room Comment ............................................................................................................................ 148 Find ............................................................................................................................................... 149 Refresh .......................................................................................................................................... 150 New Day ....................................................................................................................................... 151 Settings.......................................................................................................................................... 153

General Setting.......................................................................................................................................... 153 User Setting............................................................................................................................................... 153

Guest/Contacts ....................................................................................................................... 156 Guest Database.............................................................................................................................. 156 Guest Category.............................................................................................................................. 158 Guest Category.............................................................................................................................. 159 Contact Database .......................................................................................................................... 160 Contact Category .......................................................................................................................... 161 Lost & Found ................................................................................................................................ 162

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