SUN CITY CAROLINA LAKES COMMUNITY ASSOCIATION …

SUN CITY CAROLINA LAKES COMMUNITY ASSOCIATION ENTITES AND CONTACT INFORMATION

(9/3/15)

DECLARANT CONTACT If you have an item or concern as it pertains to the Declarant of Sun City Carolina Lakes you can contact the HOA and DRE Manager of the Charlotte Division of Pulte Homes, Christina Blue at Pulte.Rep@. Christina Blue is onsite every Wednesday from the hours of 1:00pm to 4:00pm in the Lake House. You can set up an appointment with her by using the email provided. These services will be provided by appointment as requested within the hours allotted. Upon receipt of your email a response will be provided advising availability and scheduling options on a first come first serve basis by Friday end of business of each week. Please be sure to identify your topic of discussion and any supporting details when placing your request for an appointment

PULTE SALES, WARRANTY & CUSTOMER SERVICE If you have questions or concerns pertaining to sales, warranty or customer service please direct those questions or concerns to schwpo@.

FIRSTSERVICE RESIDENTIAL (FSR) If you have an item or question that relates to the association, work orders, events, account related questions etc. you can direct these questions and concerns to Jessica Shipman at Jessica.shipman@ or Greg Franks at greg.franks@. In the event they are unable to address your question they will then facilitate that communication to the appropriate entity whether that be the CA Board Chartered Committees, CA Board of Directors or Pulte Homes. It is important that you utilize FirstService Residential as your first point of contact for these items in order to provide you with the most timely and efficient resolution.

SUN CITY CAROLINA LAKES COMMUNITY ASSOCIATION BOARD OF DIRECTORS (BOD) If you have an item or a question that you would like to present to the Board of Directors to have addressed you would need to direct those items to Jessica Shipman with FirstService Residential at Jessica.shipman@ or Greg Franks at greg.franks@. The representatives will assist you in either resolving this matter within their offices or if the item needs to be escalated to the Board they will ensure this is added to the upcoming board meeting agenda.

CARRIAGES AT SUN CITY CAROLINA LAKES BOARD OF DIRECTORS (CBOD) If you have an item or a question that you would like to present to the Carriage Homes Board of Directors to have addressed you would need to direct those items to Jessica Shipman with FirstService Residential at Jessica.shipman@ or Greg Franks at greg.franks@. The representatives will assist you in either resolving this matter within their offices or if the item needs to be escalated to the Board they will ensure this is added to the upcoming board meeting agenda.

BOARD CHARTERED COMMITTEE CONTACTS

COMMUNICATIONS COMMITTEE mittee@ The Committee is responsible for providing feedback and/or recommendations to the Board and Management Office on matters pertaining to Association communications. Those may include policies and procedures to ensure open and transparent, unified and consistent messages across all methods of communications available to the Association.

COMPLIANCE COMMITTEE mittee@ The Committee works to maintain the aesthetics of the Association by implementing Design Guideline policies. The Committee administers support and direction to residents who are not in compliance with the Governing Documents of the Association.

FINANCE COMMITTEE mittee@ The Committee makes recommendations to the Board in matters pertaining to finances, financial operations, and financial policy. They help make and maintain SCCL as a fiscally sound and prudently managed community.

MODIFICATIONS COMMITTEE mittee@ The Modification Committee works to preserve the community look as was originally developed and as beautiful as built and landscaped. This is accomplished by reviewing homeowner modification requests and assuring that they adhere to the Association's Design Guidelines and governing documents.

NOMINATING AND ELECTIONS COMMITTEE mittee@ The Committee solicits qualified candidates to run for Board of Directors and appointments to all Association Committees. Interviews and makes recommendations to the Board of Directors for Committee appointments. Also, responsible for all aspects of Board of Directors elections.

PROPERTY AND GROUNDS COMMITTEE mittee@ The Committee is organized around the principle elements of its operational mandate to understand and monitor facilities maintenance/management for buildings, storm water drainage systems, dams, lakes, landscaping, and trails.

PUBLIC SAFETY COMMITTEE mittee@ The Committee examines current safety practices and identifies opportunities to further develop, improve, and maintain a safe environment for residents and visitors. They make recommendations to the Board and facilitate implementation in collaboration with local law enforcement, emergency agencies, and SCCL resources.

TRANSITION COMMITTEE mittee@ The Committee works as a partnership with Owners and Developer to coordinate and advise both parties on various matters which directly affect the Owners of Sun City Carolina Lakes before and after Owners assume control of the Board. The Committee is charged with collection of data, governing documents, plat plans and all other pertinent information relevant to the Association and its function.

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