COURSE TITLE:
|COURSE TITLE: BUSINESS INTELLIGENCE SYSTEMS |
|SEMESTER: (WINTER or SUMMER) |
|TEACHER’S NAME: Assoc. Prof. Dr. Kamelia Stefanova |
|OFFICE: |
|E-MAIL: |
|Annotation |
| The main purpose of the Business Intelligence Systems (BIS) is to support the processes of decision making in organizations by |
|providing reliable basis for effective management. BIS are using technologies, software applications and practices for collecting, |
|integrating, analyzing and presenting business information needed for the decision making processes. Tools used by the BIS include |
|traditional forms of enquiry, response and online analytical processing, as well as data mining, dash boards, balance score cards, |
|visualizations and presentations. |
|The main objective of the course "Business intelligence systems" is to present and explain the term "business intelligence" as a set of |
|architectures, tools, databases, applications and methodologies by which business managers and analysts in organizations can receive a |
|quick and easy access to any available data in the company, possibly in real time, as well as the appropriate processing and analysis of|
|these data to support decision management. Emphasis will be placed on the architecture and components of the BIS, including |
|transactional systems, tools for ETL (Extract Transform Load), data warehouses, analytical tools for data processing, methods and tools |
|for presenting the results. The course objective is to study the nature and specifics of business intelligence systems as an environment|
|for the timely provision of quality information to support the decision management process. |
|LANGUAGE OF TEACHING |
|ENGLISH |
|COURSE CONTENT (TOPICS) |
| |
|А. LECTURES: |
| |
|1.BUSINESS INTELLIGENCE SYSTEMS DESCRIPTION. |
|• Business intelligence systems - definition and characteristics. |
|• Business perspective. |
|• Place and role in organizations. |
|2.BI ARCHITECTURE. |
|• Scope and structure. |
|• Intelligent Business Process. |
|• System infrastructure. |
|• Access, delivery and analysis of information. |
|3.BUSINESS MODELS AND INFORMATION FLOWS. |
|• Business architecture. |
|• Information processing and information flow. |
|• Model of information flows. |
|• Governance and standards. |
|4.BI PROJECT PLANNING. |
|• Project management. |
|• Defining the project |
|• Project planning. |
|• Main activities. |
|5.DATA ANALYSIS. |
|• Analysis of business data. |
|• Logical data modeling. |
|• Activities for data analysis. |
|6.META DATA REPOSITORY ANALYSIS. |
|• Need for metadata. |
|• Navigational instruments. |
|• Classifications of meta data. |
|• MDI caused windows and toolbar. |
|7.DATA BASE DESIGN. |
|• Nature and characteristics. |
|• Design approaches. |
|• Specifics and activities. |
|8.EXTRACT/TRANSFORM/LOAD. |
|• Sources of data. |
|• Transforming activities. |
|• Revising and testing the results. |
|9.APPLICATION DEVELOPMENT. |
|• On-line analytical tools. |
|• Multi-factor analysis. |
|• Online analytical processing architecture. |
|• Activities for applications development. |
|10.BUSINESS ANALYTICS AND DATA VISUALIZATION. |
|• Nature. |
|• Inquiries and reports. |
|• Data visualization. |
|• Business analytics and decision making in real time. |
|• Business analytics and web intelligence. |
|11.KNOWLEDGE DISCOVERY AND DATA MINING. |
|• Define rules. |
|• Techniques. |
|• Operations. |
|• Management. |
|• Results. |
|12.BUSINESS PERFORMANCE MANAGEMENT. |
|• Nature and purpose. |
|• Methodologies. |
|• Architecture and applications. |
|• Dash boards. |
|• Monitoring of the business activities. |
| |
| |
|B. SEMINARS: |
|Self study |
|1.Business intelligence systems - architecture, main components, applications |
|2.QlikView – Business Intelligence software |
|3.Key components of the QlikView document - pages, objects, characteristics, properties |
|4.Create and set up various types of objects used in QlikView |
|5.Working with QlikView documents - main properties and personalization |
|6.Application developing for analysis of business data with the QlikView software for Business Intelligence |
|METHODS OF TEACHING |
|• The course curriculum requires two hours lecture and two hours seminar per week. Preparation for each seminar session requires a |
|number of hours of self study student devotion. |
|• All lectures are prepared in Power Point presentations and for the seminars practical cases are developed. The required technical |
|resources for the training in this course are: multimedia projector, computer class. |
|• Microsoft Office software and QlikView are used for the seminars. |
|LEARNING OUTCOMES |
|The course will give the following knowledge results: |
|• The main aspects of theory and practice of creating and using BIS. |
|• The nature and architecture of BIS. |
|• The nature, characteristics and elements of BIS. |
|• Understand the components of BIS, the organization of data and processes. |
|• Understanding the nature and management of business performance. |
|The course provides the following skills: |
|• Creating business intelligence systems. |
|• Implementation of QlikView to analyze business data in a business environment. |
|ASSESTMENT METHODS |
|• The individual assignment is subject to the oral defense within the study groups. |
|• The final grade includes two parts with equal weights – assessment of the written exam and assessment of the individual assignment. |
|• The formula for the formation of the final grade is the following: |
| |
|FG = 0,5 * WE + 0,5 * IA, |
|where |
|FG = final grade |
|WE = written exam |
|IA = individual assignment, |
| |
|• The final score is based on a six-point scale, the minimum score for successful completion of the study is "Average /3/." Compliance |
|assessments with the European system of credit transfer is the following: |
| |
|Excellent /6/ Very good /5/ Good /4/ Average /3/ Bad /2/ |
|A B C D,E FX,F |
|REFERENCES (MANDATORY AND RECOMMENDED) |
|Required Literature: |
|1.Turban, E., Sharda, R., Aronson, J., King, D. (2008). Business Intelligence: A Managerial Approach. Pearson Education, Inc., New |
|Jersey, USA. |
|2.Howson, Cindi (2008). Successful Business Intelligence: Secrets to Making BI a Killer App. The McGraw-Hill Companies, USA. |
|3.Alexander, Jack (2007). Performance Dashboards and Analysis for Value Creation (Wiley Finance). Published by John Wiley and Sons Inc.,|
|Hoboken, New Jersey. |
|4.Williams, S., Williams, N. (2007). The Profit Impact of Business Intelligence. Morgan Kaufmann Publishers, San Francisco, Elsevier |
|Inc. |
|5.Moss, L.T., Atre, S. (2003). Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications. Pearson |
|Education, Inc. Publisher: Addison Wesley Information Technology Series. |
|6.Davenport, T., Harris, J. (2007). Competing on Analytics: The New Science of Winning. Harvard Business School Publishing Corporation, |
|USA. |
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