COURSE TITLE:



|COURSE TITLE: BUSINESS INTELLIGENCE SYSTEMS |

|SEMESTER: (WINTER or SUMMER) |

|TEACHER’S NAME: Assoc. Prof. Dr. Kamelia Stefanova |

|OFFICE: |

|E-MAIL: |

|Annotation |

| The main purpose of the Business Intelligence Systems (BIS) is to support the processes of decision making in organizations by |

|providing reliable basis for effective management. BIS are using technologies, software applications and practices for collecting, |

|integrating, analyzing and presenting business information needed for the decision making processes. Tools used by the BIS include |

|traditional forms of enquiry, response and online analytical processing, as well as data mining, dash boards, balance score cards, |

|visualizations and presentations. |

|The main objective of the course "Business intelligence systems" is to present and explain the term "business intelligence" as a set of |

|architectures, tools, databases, applications and methodologies by which business managers and analysts in organizations can receive a |

|quick and easy access to any available data in the company, possibly in real time, as well as the appropriate processing and analysis of|

|these data to support decision management. Emphasis will be placed on the architecture and components of the BIS, including |

|transactional systems, tools for ETL (Extract Transform Load), data warehouses, analytical tools for data processing, methods and tools |

|for presenting the results. The course objective is to study the nature and specifics of business intelligence systems as an environment|

|for the timely provision of quality information to support the decision management process. |

|LANGUAGE OF TEACHING |

|ENGLISH |

|COURSE CONTENT (TOPICS) |

| |

|А. LECTURES: |

| |

|1.BUSINESS INTELLIGENCE SYSTEMS DESCRIPTION. |

|• Business intelligence systems - definition and characteristics. |

|• Business perspective. |

|• Place and role in organizations. |

|2.BI ARCHITECTURE. |

|• Scope and structure. |

|• Intelligent Business Process. |

|• System infrastructure. |

|• Access, delivery and analysis of information. |

|3.BUSINESS MODELS AND INFORMATION FLOWS. |

|• Business architecture. |

|• Information processing and information flow. |

|• Model of information flows. |

|• Governance and standards. |

|4.BI PROJECT PLANNING. |

|• Project management. |

|• Defining the project |

|• Project planning. |

|• Main activities. |

|5.DATA ANALYSIS. |

|• Analysis of business data. |

|• Logical data modeling. |

|• Activities for data analysis. |

|6.META DATA REPOSITORY ANALYSIS. |

|• Need for metadata. |

|• Navigational instruments. |

|• Classifications of meta data. |

|• MDI caused windows and toolbar. |

|7.DATA BASE DESIGN. |

|• Nature and characteristics. |

|• Design approaches. |

|• Specifics and activities. |

|8.EXTRACT/TRANSFORM/LOAD. |

|• Sources of data. |

|• Transforming activities. |

|• Revising and testing the results. |

|9.APPLICATION DEVELOPMENT. |

|• On-line analytical tools. |

|• Multi-factor analysis. |

|• Online analytical processing architecture. |

|• Activities for applications development. |

|10.BUSINESS ANALYTICS AND DATA VISUALIZATION. |

|• Nature. |

|• Inquiries and reports. |

|• Data visualization. |

|• Business analytics and decision making in real time. |

|• Business analytics and web intelligence. |

|11.KNOWLEDGE DISCOVERY AND DATA MINING. |

|• Define rules. |

|• Techniques. |

|• Operations. |

|• Management. |

|• Results. |

|12.BUSINESS PERFORMANCE MANAGEMENT. |

|• Nature and purpose. |

|• Methodologies. |

|• Architecture and applications. |

|• Dash boards. |

|• Monitoring of the business activities. |

| |

| |

|B. SEMINARS: |

|Self study |

|1.Business intelligence systems - architecture, main components, applications |

|2.QlikView – Business Intelligence software |

|3.Key components of the QlikView document - pages, objects, characteristics, properties |

|4.Create and set up various types of objects used in QlikView |

|5.Working with QlikView documents - main properties and personalization |

|6.Application developing for analysis of business data with the QlikView software for Business Intelligence |

|METHODS OF TEACHING |

|• The course curriculum requires two hours lecture and two hours seminar per week. Preparation for each seminar session requires a |

|number of hours of self study student devotion. |

|• All lectures are prepared in Power Point presentations and for the seminars practical cases are developed. The required technical |

|resources for the training in this course are: multimedia projector, computer class. |

|• Microsoft Office software and QlikView are used for the seminars. |

|LEARNING OUTCOMES |

|The course will give the following knowledge results: |

|• The main aspects of theory and practice of creating and using BIS. |

|• The nature and architecture of BIS. |

|• The nature, characteristics and elements of BIS. |

|• Understand the components of BIS, the organization of data and processes. |

|• Understanding the nature and management of business performance. |

|The course provides the following skills: |

|• Creating business intelligence systems. |

|• Implementation of QlikView to analyze business data in a business environment. |

|ASSESTMENT METHODS |

|• The individual assignment is subject to the oral defense within the study groups. |

|• The final grade includes two parts with equal weights – assessment of the written exam and assessment of the individual assignment. |

|• The formula for the formation of the final grade is the following: |

| |

|FG = 0,5 * WE + 0,5 * IA, |

|where |

|FG = final grade |

|WE = written exam |

|IA = individual assignment, |

| |

|• The final score is based on a six-point scale, the minimum score for successful completion of the study is "Average /3/." Compliance |

|assessments with the European system of credit transfer is the following: |

| |

|Excellent /6/ Very good /5/ Good /4/ Average /3/ Bad /2/ |

|A B C D,E FX,F |

|REFERENCES (MANDATORY AND RECOMMENDED) |

|Required Literature: |

|1.Turban, E., Sharda, R., Aronson, J., King, D. (2008). Business Intelligence: A Managerial Approach. Pearson Education, Inc., New |

|Jersey, USA. |

|2.Howson, Cindi (2008). Successful Business Intelligence: Secrets to Making BI a Killer App. The McGraw-Hill Companies, USA. |

|3.Alexander, Jack (2007). Performance Dashboards and Analysis for Value Creation (Wiley Finance). Published by John Wiley and Sons Inc.,|

|Hoboken, New Jersey. |

|4.Williams, S., Williams, N. (2007). The Profit Impact of Business Intelligence. Morgan Kaufmann Publishers, San Francisco, Elsevier |

|Inc. |

|5.Moss, L.T., Atre, S. (2003). Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications. Pearson |

|Education, Inc. Publisher: Addison Wesley Information Technology Series. |

|6.Davenport, T., Harris, J. (2007). Competing on Analytics: The New Science of Winning. Harvard Business School Publishing Corporation, |

|USA. |

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