PDF Handbook on Data Quality Assessment Methods and Tools
EUROPEAN COMMISSION
EUROSTAT
Handbook on Data Quality Assessment Methods and Tools
Mats Bergdahl, Manfred Ehling, Eva Elvers, Erika F?ldesi, Thomas K?rner, Andrea Kron, Peter Lohau?, Kornelia Mag,
Vera Morais, Anja Nimmergut, Hans Viggo S?b?, Ulrike Timm, Maria Jo?o Zilh?o
Manfred Ehling and Thomas K?rner (eds)
Cover design: Siri Boquist
Photo: Crestock
Handbook on Data Quality Assessment Methods and Tools
Mats Bergdahl, Manfred Ehling, Eva Elvers, Erika F?ldesi, Thomas K?rner, Andrea Kron, Peter Lohau?, Kornelia Mag,
Vera Morais, Anja Nimmergut, Hans Viggo S?b?, Ulrike Timm, Maria Jo?o Zilh?o
Manfred Ehling and Thomas K?rner (eds)
Contributors to the handbook: Manfred Ehling (chair), Federal Statistical Office Germany Thomas K?rner (chair till 6.2.2007), Federal Statistical Office Germany Mats Bergdahl, Statistics Sweden Eva Elvers, Statistics Sweden Erika F?ldesi, Hungarian Central Statistical Office Andrea Kron, Federal Statistical Office Germany Peter Lohau?, State Statistical Institute Berlin-Brandenburg Kornelia Mag, Hungarian Central Statistical Office Vera Morais, National Statistical Institute of Portugal Anja Nimmergut, Federal Statistical Office Germany Hans Viggo S?b?, Statistics Norway Katalin Sz?p, Hungarian Central Statistical Office Ulrike Timm, Federal Statistical Office Germany Maria Jo?o Zilh?o, National Statistical Institute of Portugal
Wiesbaden, 2007 Reproduction and free distribution, also of parts, for non-commercial purposes are permitted provided that the source is mentioned. All other rights reserved.
Contents
Contents
Contents ...................................................................................................................................3
1 Introduction .....................................................................................................................5 1.1 Scope of the Handbook .........................................................................................6 1.2 Aspects of Data Quality .........................................................................................9
2 Data Quality Assessment Methods and Tools ..............................................................13 2.1 Quality Reports and Indicators ............................................................................13 2.2 Measurement of Process Variables .....................................................................23 2.3 User Surveys .......................................................................................................29 2.4 Self-assessment and Auditing .............................................................................33
3 Labelling and Certification.............................................................................................41 3.1 Labelling ..............................................................................................................41 3.2 Certification to the International Standard on Market, Opinion and Social Research (ISO 20252:2006) ................................................................................44
4 Towards a Strategy for the Implementation of Data Quality Assessment.....................47 4.1 The Fundamental Package..................................................................................50 4.2 The Intermediate Package...................................................................................51 4.3 The Advanced Package.......................................................................................53 4.4 Recommendations...............................................................................................54
ANNEX A: General Framework of Data Quality Assessment ................................................55
ANNEX B: Examples..............................................................................................................71 Examples for Chapter 2.1: Quality Reports and Indicators ...........................................73 Examples for Chapter 2.2: Measurement of Process Variables....................................83 Examples for Chapter 2.3: User Surveys ......................................................................86 Examples for Chapter 2.4: Self-assessment and Auditing ............................................90 Examples for Chapter 3.1: Labelling ...........................................................................100 Examples for Chapter 3.2: Certification to the International Standard on market, opinion and social research (ISO 20252:2006) .................................................102
ANNEX C: Basic Quality Tools.............................................................................................109
ANNEX D: Glossary .............................................................................................................115
Abbreviations........................................................................................................................121
List of Figures and Tables ....................................................................................................125
References ...........................................................................................................................129
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