Government Websites and e-Services Framework - Mada

Ministry of Transport and Communications

State of Qatar

Government Websites and e-Services Framework

Version 2.0

April 2016

Document History:

1

2

Title of Policy Document

Government Website and e-Services Framework

Government Website and e-Services Framework (Version 2.0)

Date Released

April 2015

April 2016

Table of Contents

Definitions and Acronyms ................................................................................................................ 2

1

Legal Mandate ........................................................................................................................... 4

2

Introduction............................................................................................................................... 5

3

Scope and Application ............................................................................................................... 6

4

Policy Provisions ........................................................................................................................ 7

5

Government Website Layout and Elements Standards (Mandatory)....................................... 8

6

E-Services Standards (Mandatory) .......................................................................................... 25

7

Government Website Design Guidelines (Optional) ............................................................... 35

8

Additional Information ............................................................................................................ 66

9

Annexure ................................................................................................................................. 67

Government Website and e-Services Framework

1

Definitions and Acronyms

1. The terms used by the Standards and Guidelines, and their definitions are as follows:

¡°SHALL¡± - The associated definition is an absolute requirement of this specification

¡°SHOULD¡± - Indicates a recommended practice

¡°MAY¡±- Indicates that an item is truly optional

2. ¡°e-Accessibility¡± is a measure of the extent to which a product or service can be used by a person

with a disability as effectively as it can be used by a person without that disability for purposes of

accessing or using ICT related products or services.

3. ¡°e-Accessibility

Policy¡±

refers to

Qatar¡¯s

e-Accessibility



Policy

available

at

4. ¡°e-Authentication Framework¡± refers to Qatar¡¯s e-Authentication Framework available at



5. ¡°Qatar Digital Government 2020¡± refers to Qatar¡¯s Digital Government strategy for the year 2020

available at

6. ¡°e-Participation¡± as defined by the United Nations Department of Economic and Social Affairs is

the process of engaging citizens through ICTs in policy and decision-making in order to make it

participatory, inclusive, and deliberative.

7. ¡°e-Participation Policy¡± refers to Qatar¡¯s e-Participation Policy available at MOTC¡¯s website.

8. ¡°Government Agency¡± refers to all ministries and public institutions directly reporting to ministries

or Council of Ministers in the State of Qatar.

9. ¡°ICT¡± is an abbreviation for Information and Communications Technology.

10. ¡°Open Data¡± refers to the concept that information and data should be made available for everyone

to access, reuse, and redistribute without any restrictions. In addition, the datasets opened should

be in a machine-processable format, free of charge and devoid of any Personal Information.

11. ¡°Open

Data

Policy¡±

refers

to

Qatar¡¯s

Open

Data



Government Website and e-Services Framework

Policy

available

at

2

12. ¡°W3C¡± refers to World Wide Web Consortium () where Member organizations,

a full-time staff, and the public work together to develop Web standards.

13. ¡°WCAG 2.0¡± stands for Web Content Accessibility Guidelines version 2.0 published by W3C that

covers a wide range of recommendations and guidelines following which will make content

accessible to a wider range of people with disabilities, including blindness and low vision, deafness

and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities,

photosensitivity and combinations of these.

Government Website and e-Services Framework

3

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download