Teamwork and Collaboration (T&C) - QSEN



Teamwork and Collaboration (T&C) | |

|Definition: Function effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve |

|quality patient care. |

|Knowledge (K) |Skills (S) |Attitudes (A) |

|1.Describe own strengths, limitations, and values in |1.Demonstrate awareness of own strengths and |1.Acknowledge own potential to contribute to effective |

|functioning as a member of a team |limitations as a team member |team functioning |

| |2.Initiate plan for self-development as a team member |2.Appreciate importance of intra- and inter-professional|

| |3.Act with integrity, consistency and respect for |collaboration |

| |differing views | |

|2.Describe scopes of practice and roles ofhealth care |4.Function competently within own scope of practice as|3.Value the perspectives and expertise of all health |

|team members |a member of the health care team |team members |

|3.Describe strategies for identifying and managing |5.Assume role of team member or leader based on the |4.Respect the centrality of the patient/family as core |

|overlaps in team member roles and accountabilities |situation |members of any health care team |

|4.Recognize contributions of other individuals and |6.Initiate requests for help when appropriate to |5.Respect the unique attributes that members bring to a |

|groups in helping patient/family achieve health goals |situation |team, including variations in professional orientations |

| |7.Clarify roles and accountabilities under conditions |and accountabilities |

| |of potential overlap in team member functioning | |

| |8.Integrate the contributions of others who play a | |

| |role in helping patient/family achieve health goals | |

|5.Analyze differences in communication style |municate with team members, adapting own style of|6.Value teamwork and the relationships upon which it is |

|preferences among patients and families, nurses and |communicating to needs of the team and situation |based |

|other members of the health team |10.Demonstrate commitment to team goals |7.Value different styles of communication used by |

|6.Describe impact of own communication style on others|11.Solicit input from other team members to improve |patients, families and health care providers |

|7.Discuss effective strategies for communicating and |individual, as well as team, performance |8.Contribute to resolution of conflict and disagreement |

|resolving conflict |12.Initiate actions to resolve conflict | |

|8.Describe examples of the impact of team functioning |13.Follow communication practices that minimize risks |9.Appreciate the risks associated with handoffs among |

|on safety and quality of care |associated with handoffs among providers and across |providers and across transitions in care |

|9.Explain how authority gradients influence teamwork |transitions in care | |

|and patient safety |14.Assert own position/perspective in discussions | |

| |about patient care | |

| |15.Choose communication styles that diminish the risks| |

| |associated with authority gradients among team members| |

|10.Identify system barriers and facilitators of |16.Participate in designing systems that support |10.Value the influence of system solutions in achieving |

|effective team functioning |effective teamwork |effective team functioning |

|11.Examine strategies for improving systems to support| | |

|team functioning | | |

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