Prevention Initiative Continuous Quality Improvement Plan ...



Program Name: The Parent Resource Place RCDT Number: 00-000-0000-00PICC/PIQRI Date: 10-10-15Fiscal Year: 2016HOVRS A+ Date: 10-10-15Prevention Initiative Compliance Checklist (PICC)PI Compliance Checklist NumberNon-Compliance Issue(All PI Programs) Action Steps/Resources/Professional Development to address issuesPerson ResponsibleTimelineFollow Up – to be completed in subsequent yearsIn ProcessAction Step UpdateMet1Identification of the prevention initiative program framework.(1.2.1, 1.2.2) The program does not have a valid documented reason for offering limited services in the summer months. ?1. The supervisor will develop a budget that will be sufficient enough to deliver full year (12 month services) as defined by our chosen program model. 2. The program will write for more funds during the next ISBE PI competitive application to be able to implement full year (12 month services). 1, 2 Jane Jones, Program Supervisor 1 January 2017 2 When the next competitive RFP is released by ISBE 2Identification of the program model implemented for parent education.(2.1) The program has not identified and implemented an evidence-based program model for parent education. 1. The supervisor will research home visiting program models implemented in Illinois. (e.g. Baby TALK, Parents as Teachers) 2. The supervisor will instruct staff on how to register for chosen program model training through the Ounce of Prevention Fund or Baby TALK. (as soon as possible) 3. The supervisor and all applicable staff will attend the program model training(s), including administrators, supervisors, home visitors, intake/screening staff, etc. (as soon as possible) 4. The supervisor will meet with staff to talk about program implementation and expectations and develop a shared understanding among staff. 5. The program will implement the chosen program model with fidelity. 1, 2, 3, 4, 5Jane Jones, Program Supervisor 2, 3, 4, 5 Home Visitors and any other staff that need training 1, 2November 20153January 20164, 5February 2016 3Identification of the program’s fidelity to program model.(3.1) The program has not completed the process for obtaining the program model evidence of fidelity/quality. 1. The supervisor will contact the program model technical assistance (TA) specialist through the Ounce of Prevention Fund or Baby TALK (as applicable) and learn more about how to prepare for the program model process for fidelity/quality. 2. The supervisor will make a plan with the TA specialist that will include action steps to prepare for the process and timelines to complete the process. 1, 2 Jane Jones, Program Supervisor 1 January 2016 2June 20164Program has a mission statement based on shared beliefs developed cooperatively by parents/guardians, families, staff members, and community representatives.(4.1.1) Program mission statement was not publically available1. The program will revise the PI program brochure, parent permission forms, and the Individual Family Service Plan (IFSP) forms to include the program mission statement. 2. The program will post the program mission statement in the room program groups are facilitated.1, 2 Dan Smith, Program Support Staff 1, 2Jane Jones, Program Supervisor January 20165Program will not collect any fees from parents/guardians and their children who are enrolled for participation.(5.1) The program does not have evidence fees are not collected for program participation (5.2) The program does not have a system in place for reimbursing families for childcare and transportation, when applicable. ?(5.1) 1. The supervisor will develop a policy stating “All services and materials provided by Prevention Initiative program will be provided free of charge and the family will never be charged for participation” and add it to the Program Policy and Procedure Manual. 2. A statement will be added to the program brochure that explains the “no fees for participation” policy. (5.2) 1. The supervisor will develop a system for reimbursing families for childcare and transportation during parent workshops. 2. The supervisor will develop procedures for staff to implement to reimburse families for childcare and transportation which includes forms for staff and parents to sign. Mileage will be based on actual miles driven and reimbursement will be based on the Illinois State rate. 3. The program supervisor will train staff how to implement the new policy and procedures. 4. The program staff will review the newly implemented system after feedback is gathered during staff meetings and administrative supervision meetings for six months. Revisions will be implemented as needed. ?(5.1) 1, 2Jane Jones, Program Supervisor1,2 Dan Smith, Program Support Staff (5.2) 1, 2, 3, 4Jane Jones, Program Supervisor2 Dan Smith, Program Support Staff 3, 4 All staff (5.1) 1, 2 January 2016(5.2) 1, 2January 20163, 4 June 2016 6?Program employs qualified staff in accordance with program model being implemented.(6.4) The program does not implement reflective supervision. ?1. The program administrator and supervisor (as applicable) will participate in the Reflective Supervision training provided by the Ounce of Prevention Fund. 2. The program supervisor will provide reflective supervision according to the chosen program model. (e. g. Parents as Teachers. Each month, parent educators working more than .5 FTE participate in a minimum of two hours of individual reflective supervision and a minimum of two hours of staff meetings. Parent educators working .5 FTE or less participate in a minimum of one hour of reflective supervision and two hours of staff meetings. This information will be documented.) 3. The program supervisor will request technical assistance support from the Ounce of Prevention Fund or Baby TALK (as applicable) to implement reflective supervision. 1, 2 ,3Jane Jones, Program Supervisor 2 All staff 1, 2December 2015 3June 1, 20167Program has developed policies and procedures.(7.1) The program does not have written policies to provide guidance for staff to comply with mandated reporting laws for child abuse and neglect. 1. The program will develop written policies and procedures to help staff understand how to comply with mandated reporting laws for child abuse and neglect and add them to the Program Policies and Procedures Manual. The guidance will include the on-line training, Recognizing and Reporting Child Abuse: Training for Mandated Reporters. 2. The program supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative and reflective supervision meetings. Revisions will be implemented as needed. 1, 2, 3Jane Jones, Program Supervisor 3All Home Visitors 1January 2016 2 February 20163 February 2017 8?Eligibility screening procedures include all required documentation and are found in each child's file as applicable.(8.5) The program does not utilize the weighted eligibility system developed by the program to enroll children. The program does not enroll children based on having the most points on the weighted eligibility criteria measure. (8.6) The program does not utilize the weighted eligibility system developed by the program to prioritize children on the waiting list. ?(8.5, 8.6) 1. The program will develop a centralized enrollment system and utilize the weighted eligibility criteria measure and align the parent interview form. (PIIM Pages 23-27, 430-433) The program will account for all children screened and prioritize them on an enrollment list or waiting list based on screening results generated on the weighted eligibility criteria measure. The program supervisor will assign families as applicable. Policies and procedures will be developed and added to the Policies and Procedures Manual. 2. The program supervisor will train staff on how to implement the policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings. Revisions will be implemented as needed. (8.5, 8.6) 1, 2, 3Jane Jones, Program Supervisor 2, 3All staff (8.5, 8.6) 1 January 20162 February 20163 February 20179The program adheres to the program model recommended frequency and intensity of services.(9.3.1) The program does not offer groups monthly. 1. The program will plan 12 groups. One group will be provided each month for 12 months. The groups will be available for all participants to attend. Transportation will be available to families if needed. Onsite childcare will be offered during parent workshops. 6 Groups will be parent child interactions (offered every other month) 6 Groups will be parent workshops (offered every other month) 1 Jane Jones, Program Supervisor 1 Kim Li Home Visitor and Group Facilitator 1 December 201510Developmental screening procedures include all required documentation. The program uses a research-based developmental screening instrument and activities that measure all aspects of the child’s development.(10.1.9) The program does not have a procedure to document that the child’s developmental screening results are shared with parents. 1. The program will develop written procedures and revise current forms to support the implementation of sharing screening results with parents. 2. The supervisor will train staff how to implement the procedures and complete the revised forms. 3. The program will implement the procedures and gather feedback over the next 6 months during staff meetings and administrative supervision chart reviews. Revisions will be implemented as needed. 1, 2, 3, Jane Jones, Program Supervisor 2, 3, All staff 1 January 2016 2 February 20163 August 2017 11Developmental monitoring procedures include immunization and well child visit updates and hearing and vision screenings. The program implements developmental monitoring using a research-based screening instrument and activities that measure all aspects of the child’s development. Evidence appears in each child’s/family’s file.(11.5, 11.5.1) The program does not have evidence authentic assessment is being used to guide instruction and the Individual Family Service Plan (IFSP). (11.5, 11.5.1) 1. The program will develop policies and procedures to support implementation of documenting how authentic assessment is being used to guide instruction and the IFSP (goal planning) when applicable. The procedures will include sharing the child developmental screening results with parents then working with parents to decide which developmental domains they would like to focus planned activities around. This will be documented on the visit record. If the screening suggests the child needs to be monitored or referred for further screening, this will be noted on the visit record and recorded on the IFSP. Sample language will be part of the guidance. 2. The supervisor will train staff how to implement the new policies and procedures and how to complete the visit record or IFSP. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision file reviews. Revisions will be implemented as needed. (11.5,11.5.1) 1, 2, 3Jane Jones, Program Supervisor 2, 3All Home Visitors (11.5, 11.5.1) 1 January 20162 February 20163 February 201712The program partners with families to complete a research-based Family Centered Assessment and an Individual Family Service Plan that will guide programming.(12.1.2, 12.2.1) The program does not update the Family Centered Assessment (FCA) or the Individual Family Service Plan (IFSP) at least every six months. (12.1.2, 12.2.1) 1. The program will develop policies and procedures to support implementation of updating the FCA and IFSP at least every 6 months. 2. The supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision chart reviews. Revisions will be implemented as needed. (12.1.2, 12.2.1) 1, 2, 3Jane Jones, Program Supervisor 2, 3All Home Visitors (12.1.2, 12.2.1) 1 January 20162 February 20163 February 201713The program is implementing a research-based curriculum for parent education that is aligned with the Illinois Early Learning Guidelines.(13.2, 13.3) The program is not documenting references to the IELGs in visit plans or group lesson plans. (13.2, 13.3) 1. The program will develop policies and procedures to guide staff as they implement the IELGs and document implementation. ISBE suggested IELG reference guide: 2. The supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision file reviews and group agenda reviews. Revisions will be implemented as needed(13.2, 13.3) 1, 2, 3Jane Jones, Program Supervisor 2, 3All Home Visitors (13.2, 13.3) 1 January 20162 February 20163 February 201714The program offers appropriate parent education and involvement services that address specific areas of instruction.(14.6) The program is not offering parent education on the prevention of child abuse and neglect. 1. The program will download the Futures without Violence Curriculum . 2. The supervisor and home visitors will participate in the FWV training offered by the Ounce of Prevention Fund. 3. The supervisor and home visitors will meet to discuss how the program will implement the FWV curriculum. 4. The program will implement the FWV curriculum. 5. The program will gather feedback from staff and families at two intervals over a 12 month period to determine the success of the implementation. At 6 months and 12 months families and staff will be asked to complete a survey. Revisions will be implemented as needed. 1, 2, 3, 5Jane Jones, Program Supervisor 2, 3,4,5All Home Visitors 1 November 20152March20163 , 4April 20165April 2017 15Identification of research-based supplemental curricula and services being implemented. These curricula are aligned with the Illinois Early Learning Guidelines.(15.5, 15.6) The program is not documenting references to the IELGs in visit plans or group lesson plans. (15.5, 15.6) 1. The program will develop policies and procedures to guide staff as they implement the IELGs and document implementation. ISBE suggested IELG reference guide: 2. The supervisor will train staff how to implement the new policies and procedures. 3. The program will implement the policies and procedures and gather feedback over the next 12 months during staff meetings and administrative supervision file reviews and group agenda reviews. Revisions will be implemented as needed(15.5, 16.6) 1, 2, 3Jane Jones, Program Supervisor 2, 3All Home Visitors (15.5, 15.6) 1 January 20162 February 20163 February 201716Program has developed a comprehensive, utilized referral system to ensure families are referred to community resources and services as applicable.(16.2.1) The program does not have a common practice of beginning transition plans at 2 years, 6 months for scheduled transitions (such as from a B-3 to a 3-5 program). 1. The program will develop written policies and procedures to support the implementation of transition activities beginning at 2 years, 6 months. The policies and procedures will include what specific activities should occur and when they should occur. Forms will be developed to support this process. 2. The supervisor will train staff how to implement the policies and procedures and complete the newly created forms. 3. The program will implement the policies and procedures; and the supervisor will check in with the staff for 12 months during staff meetings, administrative supervision file reviews and reflective supervision. Revisions will be implemented as needed. 1, 2, 3Jane Jones, Program Supervisor 1Dan Smith, Program Support Staff2, 3All Home Visitors 1 January 20162 February 20163 February 201717The program has a plan that guides collaboration with other programs in the community that are concerned with the education, welfare, safety and health of young children.(17.1, 17.1.1, 17.1.2, 17.1.3, 17.1.4) The program does not have a written plan that outlines how the program will coordinate with other programs in the area. (Education, welfare, health, and safety are not addressed at this time.) 1. The program will form a workgroup to develop a written plan that explains how the program will coordinate with other programs in the area. These may include, but are not limited to, PI programs, PFA programs, Early Head Start, Head Start, Child Care Centers, Early Intervention, Special Education Services, Public Aid, WIC, Public Health Department, Hospitals, Easter Seals, Physicians that accept the medical card, Red Cross, local mental health providers, Local Child Care Resource and Referral program, domestic violence shelter, Crisis Nursery, University of Illinois Cooperative Extension, American Heart Association, public libraries, YMCA/YWCA, Boys and Girls Clubs, homeless shelters, public housing, police and fire departments, GED providers, community colleges, universities, English Language Learner programs, professional development providers, Illinois State Police Car Seat Checks, community businesses, substance abuse treatment programs, food banks, and faith-based entities. The program will address the following categories: education, welfare, health, safety. 2. The program supervisor will create the written plan based on the work of the workgroup. 3. The program supervisor will review the current MOUs and make sure they reflect the plan that has been developed. 4. The program supervisor will develop policies and procedures to guide the yearly update of the plan. 5. The program supervisor will provide an overview of the policies and procedures, the plan, and relevant MOUs at a staff meeting. 1 All Staff1, 2, 3, 4, 5Jane Jones, Program Supervisor 1 November 20152 January 2016 3 February 20164 March 2016 5 April 201618Program has a written annual program evaluation and continuous quality improvement plan.?(18.1) The program does not have an annual program evaluation that includes a service description and outcomes. The program will plan to develop a written annual program evaluation for FY16. The program will collect and use the following sources of information: MIS Data, family surveys, staff surveys, the chosen model’s annual program report, ISBE Prevention Initiative locally created logic model (PIIM Pages 15-19), and anecdotal/qualitative information from staff. It will be available by June 30, 2016 and will include the program service descriptions and outcomes. In FY17 the program will develop the written annual evaluation from MIS Data, family surveys, staff surveys, the chosen model’s annual program report, and the chosen model’s Self-Assessment. It will be available by June 30, 2017 and will include the program services’ descriptions and outcomes. The program will develop written policies and procedures to guide the annual report process. 1, 2All Staff1, 2, 3Kim Lee, Program Administrator1, 2, 3 Jane Jones, Program Supervisor ?1 June 20162 June 20173March 2016 19The program conducts staff development assessments and ongoing professional development.(19.1) The program does not have written policies and procedures to guide staff assessment regarding professional development (PD) or PD activities and plans. 1. The supervisor will develop written policies and procedures to guide staff PD assessment and procedures for accessing needed PD activities. The policies will include the number of times per year assessment will take place, the forms to be completed, and the person/people responsible for staff assessment. The program will implement guidance from the program model implemented. 2. The program will implement the new staff professional development procedures and plans during the December reflective supervision meetings. 1, 2 Jane Jones, Program Supervisor2 All staff 1 November 20152January 2016 ____________________________________________________________________________________________Authorized Official’s Electronic SignatureTitleDateThe authorized representative of the applicant who will affix his or her digital signature above certifies that he or she has read, understood and will comply with all of the provisions of the FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan. The person approving this FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan hereby certifies and assures the Illinois State Board of Education that the person submitting the document on behalf of the applicant has the necessary legal authority to do so.Prevention Initiative Quality Rating Instrument (PIQRI)PIQRI SectionNon-Compliance Issue(All PI Programs) Action Steps/Resources/Professional Development to address issuesPerson ResponsibleTimelineFollow Up – to be completed in subsequent yearsIn ProcessAction Step UpdateMetHome Visitor Staff Qualifications A1Education and professional experienceNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringA2Promotion of child development and well-beingA2. 3. Home visitors need to consistently focus on parent-child relationships, even when assisting families in other areas or dealing with crisis situations.1. The supervisor will plan a series of 3 professional development experiences for staff that include where to find information in the chosen curriculum and the Parent Resource Library, mock scenarios, role play, and discussion. 2. The supervisor will check-in with staff during staff meetings and reflective supervision for at least 6 months. 1, 2 Jane Jones, Program Supervisor1, 2 All staff 1 January 2016 2June 2016 A3Working with familiesA3. 2. Home Visitors need to communicate with families using tones, gestures, and interactions that imply mutual competence. The supervisor will implement a book study: Developmental Parenting: A Guide for Early Childhood Practitioners by Lisa K. Boyce and Lori A. Roggman. The book study will last 8 months and the home visitors will meet monthly. The supervisor will check in with staff during staff meetings and reflective supervision. The supervisor will schedule an opportunity to practice conversations through role play midway through the book study and at the end of the book study. The supervisor will observe home visits with all home visitors. 1, 2, 3, 4Jane Jones, Program Supervisor 1, 2, 3, 4All Staff 1November 20162 February – September 20173August 20174October 2017A4Referrals and follow-upA4. 2. Home visitors need to have a comprehensive understanding of community resources and capacity, and have established working relationships with staff at various agencies. Home visitors help families access available resources. 1. The program will update the current program resource guide. 2. The program will review the services of 4 programs at each staff meeting throughout the fiscal year to make sure staff has accurate and applicable information regarding community resources. Staff will share their contacts and discuss referral procedures. 3. The program will facilitate a local community meet and greet for community agencies to network and share resources. 1, 2, 3Jane Jones, Program Supervisor 1, 2, 3 Dan Smith, Program Support Staff1, 2, 3All Staff 1, 2, 3July 2016 Program Service DeliveryB1Program recruitment and enrollmentB1. 4. Home Visitors are not initiating regularly scheduled home visits with a reasonable amount of time after enrollment. Regularly scheduled visits should begin at least within one month (or sooner) from the time of enrollment. The PI supervisor will review the current policies and procedures with all staff. The PI supervisor will follow up with assigned staff regarding all new families enrolled in the program during administrative and reflective supervision for at least 6 months to learn more about the issues involved with scheduling visits. The supervisor will review and revise policies and procedures if needed then provided a new training. The supervisor will begin a new documentation system to chart when families begin receiving regularly scheduled visits. The supervisor will review the results with staff at least every six months or as needed. ?1, 2, 3, 4. 5Jane Jones, Program Supervisor 1, 2, 5Home Visitors ?1 November 20152May 20163June 20164November/December 20155July 2016B2?Prenatal EnrollmentNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringB3Frequency and length of service? B3. 2. Percentage of intended home visits completed does not indicate quality, as defined on the PIQRI. The supervisor will review the definition of completed home visits as defined by the program model with the staff. The supervisor will provide information on the current status of completed home visits by the program and explain the goal of the program. The supervisor will set reasonable goals for the program to strive for including timelines. The supervisor will develop a tracking system to chart completed home visits and update it monthly. The supervisor will review the status of completed home visits with each home visitor during administrative supervision at least monthly. The supervisor will provide updates on the program’s status of completed home visits during staff meetings at least every 3 months. ?1, 2, 3, 4Jane Jones, Program Supervisor 1, 3, 4Home Visitors ?1 November 20152December 20153July 20164July 2016 B4Family outreach-involvementB4. 3. The program does not offer family involvement beyond home visits and family events. The supervisor will research how to engage families beyond the home visits and family events including accessing training and technical assistance. The supervisor and home visitors will attend the Ounce of Prevention Training Fund training called Home Visiting Program Strategies. The program supervisor and assigned home visitor will plan and implement a program parent council that will be involved in program planning and evaluation. Program parents will be invited to join the established program board. The supervisor will provide home visitors information during a staff meeting on how to engage families beyond home visits and family events by individualizing parent engagement based on the needs of the family and opportunities in the community. The home visitors will also be provided opportunities to provide ideas and discuss opportunities. The supervisor will provide support and elicit feedback during staff meetings and administrative and reflective supervision. The supervisor will evaluate data at six months and one year and make changes as needed. 1-6Jane Jones, Program Supervisor 3 Tiffany Lane, Home Visitor2, 4, 5Home Visitors 1 November 20152January 2016 3March 20164February 5 March 2016 – March 2017 6 March 2017 B5Transition plansB5.1 Program has informal and insufficient policies and procedures for transitions The program supervisor will research Best Practices regarding Transition Plan policy and procedures. The program supervisor will draft Transition Plan Policies and Procedures. The program supervisor will seek feedback from applicable community collaborators and discuss the development of MOUs.The program supervisor will seek feedback from program staff. The program supervisor will finalize the Transition Plan Policies and Procedures. The program supervisor will draft and execute MOUs with applicable community collaborators. The program supervisor will provide the final version of the Transition Plan Policies and Procedures and provide appropriate training to staff. The program supervisor will check in on the implementation of the Transition Plan Policies and Procedures during staff meetings, administrative supervision and reflective supervision. 1-8Jane Jones, Program Supervisor 3,7,8All Staff 1January 20162 February 20163March 20164March 20165May 20166June 20167June20168July 2016 – June 2017 Program CharacteristicsC1 Program model? C1. 3. Home visitors cannot link their work to specific program outcomes. The program supervisor will provide the chosen program model logic model and the program’s logic model to the staff at a staff meeting. The program supervisor will walk the staff through the logic models. Staff will have a discussion about how the interactions they have with families and the activities they engage in with each family, result in successful family and program outcomes. The program supervisor will provide examples then ask the staff to provide examples. The supervisor will work with each staff member during reflective supervision to address any questions or misunderstandings regarding the logic models or projected outcomes. ?1, 2Jane Jones, Program Supervisor 1, 2All Staff ?1 December 20152 July 2016C2?Program content emphasizes child development and well-beingC2. 2. Materials. The program does not have sufficient materials regarding health and safety. The program supervisor will share some resources for health and safety materials with the staff and ask them for feedback. The supervisor will order health and safety materials. The supervisor will train staff on how to incorporate the new health and safety materials into home visits and group meetings. The supervisor will follow-up with staff to understand how the new materials are being implemented and received by families. More training or changes in materials will be made as applicable. ?1, 2, 3Jane Jones, Program Supervisor 1, 2, 3 Home Visitors ?1 November 20152January 2016 3 July 2016 C3Program emphasizes strong working relationships with families? C3. 2. Home visitor caseloads are too large for staff to provide intensive services. The supervisor will review the caseloads of all home visitors and compare them to the suggested caseload sizes of the chosen program model and when applicable, caseload leveling system. The supervisor will reevaluate the program caseload and begin to use the caseload leveling systems suggested by the program model. The program supervisor will implement caseload changes as families exit the program. When the program is at the ideal program caseloads, the supervisor will allocate newly enrolled families based on the chosen program model leveling system. The program supervisor will write policies and procedures regarding the program caseloads and implementation of the chosen program model leveling system. The program supervisor will train all staff on the program changes including policies and procedures. ?1, 2, 3, 4Jane Jones, Program Supervisor 3, 4All Staff ?1 December 20152July 20163January 20164February 2016C4Services tailored to family strength and needsC4. 1. The program does not implement a family needs assessment. The supervisor will look at the Ounce of Prevention Fund professional development offered to find training on the applicable Family Centered Assessment. The supervisor will inform the home visiting staff of the next appropriate training and ask each home visitor to register in the training. The supervisor and home visitors will attend the training. The supervisor will write policies and procedures regarding the implementation of the Family Centered Assessment tool. The supervisor will access Ounce of Prevention Fund or Baby TALK (as applicable) technical assistance as needed. The supervisor will discuss an implementation plan of the Family Centered Assessment with home visitors as the staff meeting following the training that includes the newly written policies and procedures. The supervisor will follow-up with staff at staff meetings and at administrative and reflective supervision. Revisions will be made as needed. ?1 – 6 Jane Jones, Program Supervisor 2, 3, 5, 6 Home Visitors ?1, 2 November 20153 January 20164February 20165March 20166 March 2016 – March 2017 D1Management and staff supervisorsNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringD2Leadership practiceD2. 1. The supervisor has limited experience in program planning therefore needs to engage in program planning skill development. The supervisor will attend core/foundational and supervisor or management training offered by the program model. The supervisor will contact the assigned Ounce of Prevention Fund or Baby TALK technical assistance specialist to obtain support until they become a more seasoned program supervisor. The supervisor will participate in the program model learning community offered regularly in Illinois. 1, 2, 3Jane Jones, Program Supervisor ?1January 20162 November 2015 3July 2016D3Work environmentD3. 2. The program staff indicates morale is low. The supervisor will research how to maintain high moral in the workplace. The supervisor will inquire about the issues causing low morale in the current program workplace and ask staff to provide suggestions about how to address the issues.The supervisor will contact the Ounce of Prevention Fund or Baby TALK technical assistance specialist to obtain support throughout dealing with this issue, including developing an action plan.The supervisor will begin to have team meetings that focus on work assignments that emphasize coordination and collaboration of staff. The supervisor will set up a time to celebrate the accomplishments of the staff. ?1, 2, 3, 4, 5Jane Jones, Program Supervisor 2, 4, 5 All Staff ?1November 20152, 3December 20154, 5 June 2016D4Written policies and guidelines for program administrationD4. 2. The program does not have a system for reviewing policies and procedures or documenting the completion of this activity. The administrator and supervisor will develop policies and procedures that will include the introduction or review of the policies and procedures manual with staff and a way to document that each staff member participated in this activity. ?1 Kim Lee, Program Administrator1 Jane Jones, Program Supervisor ?1December 2015 D5SupervisionD5. 1. The program offers weekly supervision but does not track or monitor the individual supervision sessions. The supervisor will research if any guidance is available from the program model regarding tracking and monitoring of administrative or reflective supervision. The supervisor will develop a documentation system that will track and monitor weekly supervision. The supervisor will implement the documentation system with staff. The supervisor and administrator will evaluate the system at three months, six months, and one year and revise as needed. ?1 , 2, 3, 4 Jane Jones, Program Supervisor ?1, 4Kim Lee, Program Administrator3All Staff ?1 December 2015 2January 10163 February 2016 4 February 2017 D6 Community partnerships-Resource NetworksD6. 2. The program needs to develop formalized relationships with school districts and community/public service providers to be able to provide comprehensive services to the children and families served. A system for sending and receiving referrals needs to be included in our formalized agreements. The supervisor will join local Early Childhood collaboration(s) in the community. The supervisor will contact the local school districts and service providers they regularly interact with and develop formalized written agreements (MOU), including Early Head Start/Head Start and other Birth to Three Home Visiting Programs. The program supervisor will review each of these MOUs with the program staff, including the system for sending and receiving referrals. The supervisor will develop policies and procedures for reviewing the MOUs at least annually with the local school districts and service providers. 1 , 2, 3, 4 Jane Jones, Program Supervisor 3All Staff ?1 December 2015 2March 2016 3 April 20164June 2016E1Program monitoringE1. 1. The program has minimal data regarding family functioning and program implementation. The supervisor will research home visiting Management Information Systems (e.g. Baby Tech, Penelope, and Visit Tracker) and purchase services to implement an online management information system (MIS). The program will develop a logic model as suggested in the Prevention Initiative Implementation Manual on PIIM pages 15 – 20. The supervisor will include the staff in the development of the model. The program will develop policies and procedures to guide the plan, implement, review, revise process (plan, do, check, action) including timeframes/schedules. ?1 , 2, 3Jane Jones, Program Supervisor 2All Staff 1February 20162 June 20163 June 2016 E2Staff monitoringE2. 1. The program does not have professional development plans for every staff member (including management and home visiting staff) that are reviewed and updated every 6 months. The supervisor will make sure the professional development planning policies and procedures of the agency are implemented. The agency policies include documenting goals and recording progress toward these goals and schedules for developing and reviewing the staff Professional Development Plans. The supervisor will develop a tracking system to ensure professional development plans are reviewed and updated at least every 6 months. The supervisor will make sure all staff members have a Professional Development Plan as defined by the agency and suggested by the program model immediately. The supervisor will obtain technical assistance from the Ounce of Prevention Fund or Baby TALK (as applicable) as needed. ??1 , 2, 3Jane Jones, Program Supervisor 3All Staff1 December 2015 2November 2015 3November 2015 E3Outcome measurementE3. 2. The program does not develop an annual formal report that includes: the progress of child or family outcomes, success and challenges. The program does not share information about the program. The program does not use the data for Continuous Quality Improvement (CQI.) The program needs to include specific outcome goals in reports and CQI plans. The program will plan to develop a written annual program evaluation for FY16. The program will collect and use the following sources of information: MIS data from the online data system, family surveys, staff surveys, the chosen model’s annual program report, the updated ISBE Prevention Initiative locally created logic model (PIIM Pages 15-19) May/June 2016, and anecdotal and qualitative information from staff. It will be available by June 30, 2016 and will include program service descriptions, the progress of child and family outcomes, the successes and challenges of the families and program, and specific outcome goals. In FY17 the program will develop the written annual evaluation from MIS Data from the on-line data system, family surveys, staff surveys, the chosen model’s annual program report, the updated ISBE Prevention Initiative locally created logic model (May/June 2017) and the chosen model’s Self-Assessment. It will be available by June 30, 2017 and will include the program services descriptions and outcomes. The program will develop written policies and procedures to guide the annual report process. 1, 2All Staff1, 2, 3Kim Lee, Program Administrator1, 2, 3 Jane Jones, Program Supervisor ?1 June 20162 June 20173March 2016 HOVRS SectionNon-Compliance Issue(All PI Programs)Action Steps/Resources/Professional Development to address issuesPerson ResponsibleTimelineFollow Up – to be completed in subsequent yearsIn ProcessAction Step UpdateMetResponsiveness to family Scale 6. Home Visitors need to be more responsive to families and include them in visit planning, specifically planning the visit agenda and activities The supervisor will implement a book study: Developmental Parenting: A Guide for Early Childhood Practitioners by Lisa K. Boyce and Lori A. Roggman. The Book Study will last 8 months and the home visitors will meet monthly. The supervisor will check in with staff during staff meetings and reflective supervision. The supervisor will schedule an opportunity to practice conversations through role play midway through the book study and at the end of the book study. The supervisor will observe home visits with all home visitors. 1, 2, 3, 4Jane Jones, Program Supervisor 1, 2, 3, 4All Staff 1November 20162 February – September 20173August 20174October 2017Relationship with family 8. Home Visitors need to show respect and acceptance of the family, home, culture, and lifestyle of the families they serve. 1. The supervisor will plan a series of 6 weekly professional development experiences that include sharing scenarios of typical families serviced by the program. The staff will role-play the scenarios then discuss the experience. 2. The program supervisor and staff will attend the Ounce of Prevention Fund Training, Impact of Culture on Parenting. 3. The supervisor will open up a dialog during reflective supervision with all staff to discuss respect and acceptance of family, home, culture, and lifestyle of the families served. 1, 2, 3, 4 Jane Jones, Program Supervisor 1, 2, 3 All Staff 1January 2016 2 June 2016 3June 2017 4 April 2016Facilitation of parent-child interaction 2. Home Visitors need to promote developmentally supportive interactions that expand to other environments or adapt to the child’s interest or developmental stage. 1. The supervisor will plan a series of 6 professional development experiences for staff that include taking a planned activity from the curriculum and coming up with ways to extend learning or adapt the activity to meet the needs of the child and family. The PD will include role-play and discussion. The training will include familiarization and implementation of the Illinois Early Learning Guidelines (IELG). 1 Jane Jones, Program Supervisor 1 All Staff 1June 2016 Non-intrusiveness and collaboration The program home visitors need to support parents’ role as the child’s first and most important teacher. The program supervisor will revise the program brochure to explain the philosophy of the program and the adoption of the developmental parenting approach. The program supervisor will develop a section in the Policies and Procedure Manual that will outline the developmental approach so new staff have a clear understanding of the program philosophy and expectations. The program supervisor will train staff on how to introduce the new approach to current families so they will have an understanding of how future home visits will be implemented (i.e. toys, materials, etc. will be given to the parents to engage their children). The program will implement the practice of giving toys, materials, or suggestions to parents, then waiting, before asking how the parent wants to use the items or suggestions to support the child’s development. 5. The program will implement the policies and procedures and the supervisor will check in with the staff for 12 months during staff meetings and reflective supervision. 1, 2 Dan Smith, Program Support Staff 1, 2, 3, 4, 5 Jane Jones, Program Supervisor 3, 4, 5 Home Visitors 1 January 20162 January 20163 January 2016 4February 2016 5 February 2017 EngagementParent-Child interaction Not Scored for ISBE MonitoringNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringParent engagement Not Scored for ISBE MonitoringNot Scored for ISBE MonitoringNot Scored for ISBE MonitoringChild engagement Not Scored for ISBE MonitoringNot Scored for ISBE MonitoringNot Scored for ISBE Monitoring____________________________________________________________________________________________Authorized Official’s Electronic SignatureTitleDateThe authorized representative of the applicant who will affix his or her digital signature above certifies that he or she has read, understood and will comply with all of the provisions of the FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan. The person approving this FY15 (Pilot) or FY16 (Limited Implementation) Continuous Quality Improvement Plan hereby certifies and assures the Illinois State Board of Education that the person submitting the document on behalf of the applicant has the necessary legal authority to do so. ................
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