Mike Fellows Resume



Michael D. Nelson108 Shimmer Pond CtCell: (256) 424-3965Madison, AL 35757 Home: (256) 325-9546Email: mnelsonjr5@ SUMMARY OF QUALIFICATIONS A dedicated professional who sees tasks through to completion. An innate ability to work quickly and efficiently, while effectively producing and communicating resultsEffective leadership, skilled in enlisting the support of all team members in aligning with project and organizational goalsExcellent problem solver, able to quickly grasp complex systems and identify opportunities for improvements and resolution of critical issues6 Years of Active Duty Air Force officer leadership experience specializing in program management, engineering and equipment integrationEXPERIENCE Quality Assurance Inspector CVRS Telecommunications (June 2012- Present)Responsible for inspecting the quality of Cable installation for Cable providerEnsure equipment properly installedProvide daily reports using analysis from field audits to track compliance with industry standards and updates to system Project Manager Consultant, Bob’s Elite Builders (Nov 2010- Present)Provides oversight and leadership in executing projects from planning to completionPlanning, developing and executing schedules to ensure timely completion of projectsTech-Support Customer Service Representative, Verizon Wireless (Mar 2009 – Oct 2010)Interact with customers to provide information in response to inquiries about products and servicesUse automated information systems to analyze customer situations and clearly communicate issue resolutionsResearch and resolve complaints regarding unsatisfactory wireless service or billing discrepancies Area Manager, Tek-Collect (Nov 2007 – Mar 2009)Developed business-to-business sales for North Alabama companies, colleges, and hospitals for multi-million dollar collection software programManaged software, setup, implementation and training for over 25 companiesOversaw recruiting, hiring, and training for average 20 new hires per monthDelivered customized product solutions and specialized training based upon clients’ needs to eliminate delinquenciesEngineer, Lead Integration for the Joint Service Aircrew Mask, United States Air Force, San Antonio, TX (Jan 2006 – Sep 2007)Lead Air Force integrator on DoD’s #1 priority system for aviators’ chemical and biological protectionDirected 8 man team to successfully integrate JSAM with all crew stations and equipment on over 140 DoD aircraft platformsProvided critical integration effort oversight ensuring compliance with 178 technical performance parametersInterfaced with multiple services to plan and schedule resources and integration evaluationsReviewed reports detailing the results of research and applied engineering investigationsSupported the Systems, Software, and Integration/Verification teams in various aspects of work products and services, ensuring contract deliveries are within time and budget constraints, as well as ensuring that they meet all specified requirements, resulting in overall team success and ensuring seamless integration of the three organizationsEngineer, Chemical Biological Radiological and Nuclear (CBRN) Defense System, USAF, San Antonio, TX (Jan 2005 – Dec 2005)Lead Engineer for all AMC transport aircraft troop seats, slide cases and aircrew CBRN masks, suits, and testersResolved 57 HQ Defense Logistics Agency product discrepancies affecting aircraft tie-downs and aircrew chemical warfare equipment to dateDirected technical decisions ensuring effective performance for 350,000 aircraft cargo tie-downs DoD wideEngineer, Life Support Equipment and Parachute Systems, USAF, San Antonio, TX (Feb 2004 – Jan 2005)Lead Engineer for 8 person Integrated Product Team managing AF parachute program.Directed First Article Test efforts for Defense Logistic Agency support contracts valued in excess of $40MDeveloped test to confirm safe configuration of parachute ripcord arming cableEngineer, C-17 Mechanical Support Equipment, USAF, Dayton, OH (Feb 2002 – Feb 2004)Planned, organized, and directed engineering and technical management operations for 10 member team providing modifications and upgrades to a fleet of over 110 C-17aircraftManaged $106M of C-17 mechanical support equipment technologies and capabilities, analyzing Air Force requirements to determine if existing technical related infrastructure is capable of meeting customers needsDeveloped equipment to safely de-ice C-17 horizontal stabilizer when high-reach vehicles are not availableAdvised management and staff on operations, current and revised policies and procedures, and new business practicesFlight Structures Research and Development Logistics Engineer, USAF, Dayton, OH (May 2001 – Feb 2002)Developed test objectives with other services; managed costs, hardware, software, testing, and analysisPlanned and executed C-130 aircraft engine nacelle fire suppressant testing Selected and trained as Organizational Computer Manager (OCM) for entire standardization and evaluation divisionsAssisted supportability effort for $800K C-130 Vulnerability Reduction and Live Fire Test ProgramsStudied and determined structural vulnerabilities for C-130J composite propeller, reducing susceptibilityAssembled AF/contractor design team, solved teaming issues and shortened schedule 3 monthMaintained engineering and technical management liaison with contractors, Air Force field organizations, Army, Navy, Foreign Military Sales, and other governmental agenciesQuality Control Engineer (Intern), Pratt and Whitney, Columbus, GA (Jun 1999 – Aug 1999)Utilized mechanical engineering knowledge to develop and initiate standards for inspection, testing, and evaluationEvaluated precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilitiesManagement Information Systems Analyst (Intern), Pratt and Whitney, East Hartford, CT (Jun 1998 – Aug 1998)Perform systems analysis from knowledge bases, including assimilating information using both internal and external reference guidesAnalyze and organize material for efficient reporting and retrieval; planned and prepared correspondenceResearch and evaluate computer applications and information systems hardware for aircraft engine bladesFlight Structures Research and Development Logistics Engineer (Intern), ARINC, Warner Robins, GA (Jun 1997 – Aug 1997)Performed extensive review of C-130 avionics software code in support of aircraft simulation programProofed and created AutoCad drawings for multiple components of C-130 Test Station equipmentEDUCATION B.S, Mechanical Engineering; Tuskegee University, Tuskegee, AL (May 2001)CERTIFICATIONS Systems, Program, Research and Development and Engineering - Level 1 Program Management - Level 1 COMMENDATIONS Air Force Commendation Medal 2007Air Force Achievement Medal 2006Air Force National Defense Medal 2006Air Force Global War on Terrorism 2005Basic Training Ribbon 1998 ................
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