ERA PMO Quality Management Plan - Archives

ELECTRONIC RECORDS ARCHIVES

(ERA)

QUALITY MANAGEMENT PLAN

(QMP v5.0)

(WBS # 1.7.1)

for the

NATIONAL ARCHIVES AND

RECORDS ADMINISTRATION

ELECTRONIC RECORDS ARCHIVES

PROGRAM MANAGEMENT OFFICE

(NARA ERA PMO)

Final

June 25, 2009

REVISIONS PREPARED BY:

Electronic Records Archives

Program Management Office

(NARA ERA PMO)

Quality Management Team

Electronic Records Archives (ERA)

Quality Management Plan (QMP)

ERA Program Management Office (ERA PMO)

Final

QUALITY MANAGEMENT PLAN

Signature Page

06/25/09

i

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ERA.DC.QMP.5.0.doc

Electronic Records Archives (ERA)

Quality Management Plan (QMP)

ERA Program Management Office (ERA PMO)

Final

Document Change Control Sheet

Document Title: Quality Management Plan (QMP)

Date

Filename/version #

02/19/02

ERA.DC.QAP.1.0.doc

06/13/03

ERA.DC.QMP.2.0.DOC

07/15/03

ERA.DC.QMP.2.1.DOC

Randy

Skovrinski

10/16/03

ERA.DC.QMP.2.2.DOC

Randy

Skovrinski

05/07/04

ERA.DC.QMP.2.3.DOC

Randy

Skovrinski

07/14/04

ERA.DC.QMP 2.4.DOC

10/12/04

ERA.DC.QMP 2.5.DOC

Eva Freund and

Lou Pinto

Randy

Skovrinski

12/16/04

ERA.DC.QMP 2.6.DOC

Randy

Skovrinski

03/02/06

ERA.DC.QMP.3.0.DOC

01/10/06

ERA.DC.QMP.3.0.DOC

Randy

Skovrinski

Henry Onyeador

03/02/06

ERA.DC.QMP.3.0.DOC

Virginia White

03/02/07

ERA.DC.QMP.4.0.DOC

Henry Onyeador

06/25/09

Author

Randy

Skovrinski

Randy

Skovrinski

Revision Description

Baseline QAP

See QMP ERA

Documentation Review

Comment Form.

See second QMP ERA

Documentation Review

Comment Form.

See third QMP ERA

Documentation Review

Comment Form v 2.1.

Original version 2.3 was not

accepted. This version of

2.3 reflects changes from

the ERA Documentation

Review Comment Form

dated 03/30/04.

Incorporate IV&V

comments on Version 2.3.5

See CR-ERA-PMODCMT-094 and changes

from ERA Documentation

Review Comment Form ¨C

V2.4 dated 8/02/04.

ERA Documentation

Review Comment Form ¨C

V2.5 dated 10/28/04 and in

reference to CR-ERAPMO-DCMT-094.

Refer to CR ERA00000706

Updated section 2.7 with

agreed upon language on

how to reference

documents.

Incorporate IV&V

comments on Version 3.0

Refer to CR ERA00001297

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ERA.DC.QMP.5.0.doc

Electronic Records Archives (ERA)

Quality Management Plan (QMP)

ERA Program Management Office (ERA PMO)

Final

02/17/09

06/25/09

ERA.DC.QMP.5.0.DOC

Janice Cobb

Incorporate new acronyms,

update purposes, and

references to

reviews/audits.

Refer to CR ERA00002056

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Electronic Records Archives (ERA)

Quality Management Plan (QMP)

ERA Program Management Office (ERA PMO)

Final

TABLE OF CONTENTS

SIGNATURE PAGE ................................................................................................................................................... I

DOCUMENT CHANGE CONTROL SHEET .........................................................................................................II

1.0

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

2.0

2.1

2.2

2.3

3.0

3.1

3.2

3.3

3.4

4.0

PURPOSE ......................................................................................................................................................1

INTRODUCTION ............................................................................................................................................1

ERA PROGRAM OVERVIEW .........................................................................................................................2

SCOPE..........................................................................................................................................................2

IDENTIFICATION ..........................................................................................................................................2

QM GUIDANCE............................................................................................................................................2

QM PRINCIPLES ..........................................................................................................................................3

LIMITATIONS AND CONSTRAINTS ................................................................................................................4

DEFINITIONS AND ACRONYMS.....................................................................................................................4

REFERENCE DOCUMENTS .....................................................................................................................8

ERA PMO DOCUMENTATION .....................................................................................................................8

STANDARDS AND GUIDELINES.....................................................................................................................8

OTHER GOVERNMENT DOCUMENTS ............................................................................................................9

MANAGEMENT ...........................................................................................................................................9

ORGANIZATION ......................................................................................................................................... 10

TASKS ....................................................................................................................................................... 11

ROLES AND RESPONSIBILITIES .................................................................................................................. 16

QUALITY ASSURANCE ESTIMATED RESOURCES ........................................................................................ 21

DOCUMENTATION .................................................................................................................................. 21

4.1

PURPOSE.................................................................................................................................................... 22

4.2

MINIMUM DOCUMENTATION REQUIREMENTS ........................................................................................... 22

4.2.1

System Requirements Specification (SyRS) .......................................................................................... 27

4.2.2

System Architecture and Design Document (SADD) ........................................................................... 27

4.2.3

Requirements Specifications ................................................................................................................ 27

4.2.4

System Test Plan .................................................................................................................................. 27

4.2.5

Award Fee Plan ................................................................................................................................... 27

4.2.6

Training Program Development and Management Plan (TPDMP) .................................................... 27

4.2.7

Trusted Facility Manual (TFM) ........................................................................................................... 27

4.2.8

Configuration Management Plan (CMP) ............................................................................................ 28

4.2.9

Operations and Support (O&S) Plan ................................................................................................... 28

4.2.10

Risk Management Plan (RKM) ....................................................................................................... 28

4.2.11

System Security Plan (SSP) ............................................................................................................. 28

4.2.12

Certification and Accreditation (C&A) Plan .................................................................................. 28

4.2.13

Continuity of Operations Plan (COOP) .......................................................................................... 28

4.2.14

Integrated Plan (IP) ........................................................................................................................ 29

4.2.15

Quality Management Plan (QMP) .................................................................................................. 29

4.2.16

User Documentation (UD) .............................................................................................................. 29

5.0

5.1

5.2

5.3

6.0

06/25/09

STANDARDS, PRACTICES, CONVENTIONS, AND METRICS ........................................................ 29

PURPOSE.................................................................................................................................................... 29

CONTENT................................................................................................................................................... 33

METRICS ................................................................................................................................................... 34

REVIEWS AND AUDITS .......................................................................................................................... 34

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