Quality Management Plan - WMATA



Quality Management Plan

Remove all blue text and instructions from this template at time of completion!

[This Template provides instruction and details for the required content of the Test Planning Document.

Those sections that are not applicable to the quality management planning should be completed with “Not applicable”

Additional sections can be added as needed without changing the current numbered sections. ]

Date:

Version:

Project Sponsor:

Project Manager:

|Revision History |

|Revision/Department/Office |Date of Release |Owner |Summary of Changes |

|Initial Version | |- |Initial Release |

|Version x.x | |- | |

Table of Contents

1.0 Purpose 4

2.0 Quality Management Roles and Responsibilities 4

3.0 Achieving Project Quality 4

3.1 Quality Planning 4

3.2 Quality Assurance (Process Quality) 5

3.3 Quality Control 5

4.0 Quality Management Artifacts 5

4.1 Project Archives 5

Acceptance and Approval Signature Page 6

1.0 Purpose

The purpose of the Quality Management Plan is to identify quality policies that must be followed and standards that must be met; develop plans on how quality will be measured throughout the project; execute and control quality during project work; and gain stakeholder acceptance of the quality of all deliverables.

2.0 Quality Management Roles and Responsibilities

|Role |Owner |Responsibilities |

|Project Manager |Insert Staff Name(s) Here |Developing quality management plan |

| | |Monitoring quality |

|Project team |Insert Staff Name(s) Here |Developing quality management plan |

|Quality team |Insert Staff Name(s) and Roles Here |Developing quality management plan |

| | |Developing test cases |

| | |Executing all quality assurance |

| | |Reporting project quality |

|Sponsors |Insert Staff Name(s), Title(s) and |Developing quality metrics |

| |Office(s) Here |Approving quality management plan |

3.0 Achieving Project Quality

There are three key components to a comprehensive Quality Management (QM) plan; Quality Planning, Quality Assurance, and Quality Control. The following sections define how this project will apply each of these practice groups to define, monitor and control quality standards.

3.1 Quality Planning

[Quality Planning is the process of determining what quality standards are relevant to the project, what measures of quality will be used and what criteria will be used to determine if project quality is satisfied. Identify and define these standards which are required for the project: processes, system functionality, regulatory compliance requirements, deliverables, project management performance, documentation, testing, etc. i.e The project team will perform an audit checkpoint at each project gate.]

3.2 Quality Assurance (Process Quality)

[Identify and define those actions, and the metrics to measure them, that provide the confidence that project quality is in fact being met and has been achieved. Relate these actions to the quality standards defined in the planning section of this document. Identify the deliverables and acceptance criteria that need to be met in the table below]

|Deliverable |Acceptance Criteria |

|(Example) Develop/Refine Project Plan |An audit of the Project Plan content and updates will be |

| |performed before the successful completion of each gate. |

3.3 Quality Control

[Quality control processes specifically assess project deliverables as they are being defined, designed, built and used to ensure they map to defined quality standards and variance tolerances. Identify those monitoring and controlling actions that will be conducted to control quality throughout the project’s life. Define how it will be determined that quality standards comply with the defined standards outlined earlier in this document. Identify owners of ongoing monitoring and improvement of project processes. i.e Project reviews serve as quality checkpoints for the project product quality.]

4.0 Quality Management Artifacts

4.1 Project Archives

[Quality Management artifacts should be maintained in Clarity.]

Acceptance and Approval Signature Page

This Approval and Acceptance Sheet is for the Quality Management Plan. Signatures indicate that the Quality Management Plan associated with the project below have been formally reviewed and signed-off by authorized stakeholders.

| |Title or Project Role |Department/Office | |

|Approved By | | |Date |

|1) | | | |

|Print/Type Name here, sign above | | | |

|2) | | | |

|Print/Type Name here, sign above | | | |

|3) | | | |

|Print/Type Name here, sign above | | | |

|4) | | | |

|Print/Type Name here, sign above | | | |

|5) | | | |

|Print/Type Name here, sign above | | | |

|6) | | | |

|Print/Type Name here, sign above | | | |

|Project Name: | |

|Project Description (From approved BPI): | |

| | |

|Project Schedule |Project Baseline Start/End | |BPI Baseline Start/End | |

| |Project Actual Start /End | |BPI Actual Start/End | |

Insert signature rows as needed. Remove all blue text.

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