Sonora Quest Laboratories

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ASU/CHiR Stakeholder Leadership Meeting Analytics Update January 23, 2019 Presented by Kim Zeigler, Analytics Manager

1 Confidential--For Internal Use Only

Introduction to Sonora Quest Laboratories

Sonora Quest Laboratories, a joint venture between Banner Health and Quest Diagnostics, is the nation's largest integrated laboratory system:

Established in

1997

The market share leader

in clinical laboratory testing in Arizona

Headquartered in

Tempe, Arizona

Six Sigma Quality...our

breakthrough process improvement strategy

3,100+ employees

23,000 patients served every day

throughout Arizona

70+ Patient Service Centers

statewide

60 million diagnostic tests

performed annually

13 Safeway Patient Service Center locations

throughout Arizona

Launched My Lab ReQuestTM July 2015

which allows patients to order lab tests without physician orders

2 Confidential ? Not for Distribution

AIMTM: Actionable Insights Management

Sonora Quest Laboratories is committed to providing data and insights that will assist our clients in their efforts to improve patient outcomes.

Available Analytics Offerings: Diabetes Management Prediabetes Chronic Kidney Disease Quality Measure Reporting Patient Trends Summary A1c and eGFR KPI's

3 Confidential ? Not for Distribution

AIMTM: Diabetes Management

Application of America Diabetes Association Guidelines to Assess Diabetic Population

4 Confidential ? Not for Distribution

AIMTM: Prescription Drug Monitoring Testing

Understanding Positivity Rates by Geography and Drug Class

5 Confidential ? Not for Distribution

AIMTM: Prescription Drug Monitoring Testing

Analysis of Drug Combinations and Risk Level

6 Confidential ? Not for Distribution

Healthcare Data Analytics Landscape Health Data Analytics Landscape

Prescriptive Analytics

What should we do?

Predictive Analytics

What could happen?

Diagnostic Analytics

Why did it happen?

Value Based Care

Descriptive Analytics

What has happened?

7 Confidential ? Not for Distribution

ARM: Actionable Risk Management

Sonora Quest Laboratories Predictive Modeling Capabilities, powered by BaseHealth Predicting the risk of members in a population utilizing evidence-based science, machine learning and Artificial Intelligence

Key benefits: o Identifying clinical intervention opportunities ? unknown risk within population o Early prediction (start of the year) of Risk Adjustment Factor (RAF) opportunity o Recovering missed revenue / Accelerated revenue for risk bearing entities o Quality measure improvement / insight into newly attributed lives o SQL "Last Mile" Solution to help realize clinical intervention opportunities ?Batch lab test

ordering, patient outreach, home health via MedXM

8 Confidential ? Not for Distribution

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