PERFORMANCE REVIEW



|PERFORMANCE REVIEW |[pic] |

|EMPLOYEE NAME: ________________________________ | |

|POSITION: ________________________________ | |

|DEPARTMENT: ________________________________ | |

|EVALUATION PERIOD: ________________________________ | |

Please make comments as specific as possible and cite examples to illustrate your comments. Trends or patterns of performance should be noted (if employee’s performance has improved, regressed, or remained constant during the evaluation period). Additional evaluation criteria may be added as deemed necessary by the supervisor. Please address areas of necessary improvements by identifying goals as appropriate. Please rate the employee according to the following definitions:

Exceeds Expectations – Maintains exemplary achievement and balance in quality and quantity of work. Consistently takes on additional workload without defaulting on current work.

Meets Expectations – Work is at level required, assumes extra projects or tasks when requested.

Needs Improvement – Does not meet expectations. Additional training or effort is needed in this area to meet job expectations. N/A – Not applicable to position, or insufficient opportunity to observe.

|Focus Area: Team Work |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|a) Works with others on staff to create | □ | □ | □ | □ |

|b) Gives input and ideas to supervisor and in staff meeting | □ | □ | □ | □ |

|c) Assists other team members with subbing and staff coverage | □ | □ | □ | □ |

|d) Conveys a positive attitude to others. | □ | □ | □ | □ |

|e) Attends meetings and actively participates in meeting discussion and problem | □ | □ | □ | □ |

|solving | | | | |

|Focus Area: Customer Service |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|a) Observes customer/clients’ needs and attempts to meet them quickly and | □ | □ | □ | □ |

|efficiently. Interacts with all customers/clients equally. | | | | |

|b) Maintains cheerful, friendly, alert demeanor while on the job. | □ | □ | □ | □ |

|c) Can answer customer inquiries or find answers to questions. | □ | □ | □ | □ |

|d) Works effectively with customers, co-workers, and staff. | □ | □ | □ | □ |

|e) Treats internal and external customers equally | □ | □ | □ | □ |

|Focus Area: Job Performance |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|a) Understands and performs all job requirements. | □ | □ | □ | □ |

|b) Reliability in reporting on time for scheduled shifts & meetings. | □ | □ | □ | □ |

|c) Work performed is of high quality and thorough | □ | □ | □ | □ |

|d) Maintains a good work pace and can work with little or no supervision. | □ | □ | □ | □ |

|b) Quantity of work produced. | □ | □ | □ | □ |

|c) Quality of work produced. | □ | □ | □ | □ |

|d) Suggests new and innovative procedures, processes, etc. | □ | □ | □ | □ |

|e) Problem-Solving Skills – prioritizes, develops and implements solutions. | □ | □ | □ | □ |

|f) Knowledge of departmental areas and procedures | □ | □ | □ | □ |

|Focus Area: Communication |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|a) Oral communication is clear and easy to understand | □ | □ | □ | □ |

|b) Written communication is clear and easy to understand | □ | □ | □ | □ |

|c) Actively listens to customer and team members without interrupting | □ | □ | □ | □ |

|d) Accepts feedback constructively | □ | □ | □ | □ |

|e) Asks for clarification when concept or direction is not readily understood | □ | □ | □ | □ |

|f) Returns emails and phone messages from supervisors and team members quickly | □ | □ | □ | □ |

|Area Focus: Work Environment/Safety |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|a) Promotes workplace with mutual respect and courtesy. | □ | □ | □ | □ |

|b) Supports safety programs and training. | □ | □ | □ | □ |

|c) Behaves in a manner that will not endanger self or co-workers. | □ | □ | □ | □ |

|Area Focus: Supervisory Skills (if applicable) |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|a) Effectiveness in planning and/or managing work of others. | □ | □ | □ | □ |

|b) Effectiveness in communicating expectations and providing training to student | □ | □ | □ | □ |

|staff. | | | | |

|c) Provides timely and constructive feedback to staff. | □ | □ | □ | □ |

|d) Effectiveness in communicating to student staff and supervisors. (written & | □ | □ | □ | □ |

|verbal communication) | | | | |

|Focus Area: Future Job related skills |Exceeds |Meets |Needs | |

| |Expectations |Expectations |Improvement |N/A |

|Thinking Critically – Takes in information and makes a decision based on | □ | □ | □ | □ |

|information learned on the job to make decisions or a plan of action | | | | |

|Manages Time and Priorities – Is aware of schedule and manages schoolwork and | □ | □ | □ | □ |

|deadlines appropriately. Makes time in schedule for subbing | | | | |

|Integrity – Holds self to standards of telling the truth and is honest with team | □ | □ | □ | □ |

|members and supervisor. | | | | |

|Analyze and Interpret Information – Takes in information from others, reviews and| □ | □ | □ | □ |

|changes performance based on information given by supervisor. | | | | |

|Building Working Professional Relationships – talks with team members and full | □ | □ | □ | □ |

|time staff, engages in appropriate conversation. Asks job related questions to | | | | |

|learn more about the field of student affairs. | | | | |

|Initiative – performs tasks at a standard level and actively asks for additional| □ | □ | □ | □ |

|tasks to keep busy | | | | |

|Problem Solving – Performs job duties and rarely needs assistance from supervisor| □ | □ | □ | □ |

|or other team members. Uses departmental philosophy, goals and expectations to | | | | |

|answer questions and make appropriate judgment calls. | | | | |

|Effective Oral Communication– communicates verbally and in writing with team | □ | □ | □ | □ |

|members and supervisors and actively listens. Communications use appropriate | | | | |

|language for audience. | | | | |

|Contribute to a Team – Attends meetings with and participates in discussion. | □ | □ | □ | □ |

|Occasionally works as a sub for team members that need assistance. | | | | |

|Exceptional Efforts/Accomplishments |

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|Goals for Improvements or Necessary Training: (Required if areas above are marked “needs improvement”) |

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|Overall Evaluation □Exceeds Expectations □Meets Expectations □Needs Improvement |

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|Date of Next Evaluation:______________________________________ |

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|Evaluator’s Signature:___________________________________________ Date:__________________________________ |

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|Employee Comments: □ I agree with this evaluation □I don’t agree with this evaluation, and ask that it be reviewed. |

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|Comments: |

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|Signature indicates that this evaluation has been discussed with employee. |

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|Employee’s Signature:__________________________________________ Date:__________________________________ |

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|□I wish this information to be released for reference purposes □I do not wish this information to be released for reference purposes |

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|Appropriate Senior Staff Member:_________________________________ Date:__________________________________ |

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