BUSINESS OFFICE HOURS



For information on the Seton Hill Student Accounts office, go to the Seton Hill website at setonhill.edu On the left, click on Campus Services, then scroll down to Student Accounts, then scroll down to Student accounts forms and documents.

You can also log onto Griffin’s Gate, Click on the Departments tab, then click on the DOCUMENTS tab or the FORMS tab and then scroll down to Student Accounts to see the documents or forms that pertain to the Student Accounts office.

INVOICE DUE DATE, FINANCIAL CLEARANCE, FINANCIAL RESPONSIBILITY

Account balances are due two weeks before the first day of class in any semester or session. All students must either pay the amount due (net of all aid) or show evidence of an alternate source (e.g. loan, payment plan, scholarship, workstudy, employer reimbursement, etc.) that will cover the balance for the semester. Upon completion of these items, the student will be financially cleared for the semester. All students must be financially cleared to use the Library; cash checks at the Student Accounts Office; register for classes the following semester; and most importantly, to REMAIN IN SCHOOL. Students should stop in the Student Accounts office to discuss their balance and any alternate payment sources. ADP students can stop in the first Saturday of the session between 7:45 a.m. and 12:30 p.m.

Unpaid, undeferred balances as of the first day of classes are subject to a late fee of the greater of $50.00 or 2 – 1/2% of the unpaid balance. If the net amount due on your account is not paid by this date, your account will be subject to a late fee and you may be subject to financial dismissal from the university. You may pay by cash, check [payable to Seton Hill University], credit card, or online. To pay online, please visit our website at setonhill.edu and click on the quick link to Make a Payment.

A student will not graduate, participate in commencement activities, or receive transcripts of collegiate record until all accounts with the University have been paid in full. In addition, if it becomes necessary for the University to engage an outside collection agency to assist in the collection of payment of the University bill, the student will be responsible for all collection and legal fees.

At the time the student formally registers for classes, the student agrees to assume the responsibility for understanding Seton Hill University’s official policies concerning schedule changes, residency changes, drop/add, and withdrawal policies, and policies regarding satisfactory academic progress. It is the student’s responsibility to understand how these changes can affect his/her financial situation with regard to financial aid eligibility. A student may check his or her account balance on GriffinGate.

PAYMENT PLANS

Tuition Management Systems offers annual or semester-long interest-free monthly payment options to all students. There are options for full-time Undergraduate students and options for Graduate or Adult Degree students. These options allow educational expenses to be spread over the semester or academic year. Contact TMS at 1-800-722-4867 or visit their website at for more information regarding enrollment fees and plan options.

REFUND POLICY and REFUND SCHEDULE

Visit the Seton Hill University website to view the university’s Refund Policy and term specific Refund Schedule for total withdrawals. A copy of the Refund Schedule is included with the monthly bill.

Total Withdrawal:

To formally withdraw from all classes at the University, a student must complete a withdrawal form available in the Registrar’s Office. Non-attendance or informing a faculty member does not constitute official withdrawal from class. Students who withdraw from the Residence Hall must notify the Residence Life Director. Withdrawal from residence is not official until keys are returned. An administrative fee of the lesser of $100 or 5% of institutional charges is charged for a total withdrawal. A student is not eligible to totally withdraw from a semester if the student is still enrolled in at least one class, or if the student has already completed a class in a prior session. In these cases, the student should refer to the Drop/Add schedules.

Tuition, fees, room and board charges are refunded based on the following schedule:

If a student on or before the first day of class, 100% of institutional charges are refunded;

After the first day of class through the first 10% of the semester/session, 90% refund;

After the first 10% through the first 25% of the semester/session, 50% refund;

After the first 25% through the first 50% of the semester/session, 25% refund;

After the first 50% of the enrollment period, no refund.

Partial Withdrawal:

Students who drop a class and remain enrolled in a least one other class will receive a 100% refund if the Drop/Add form is presented to the Registrar before the end of the Drop/Add period for the session or term. Refer to specific Drop/Add program schedules. No credit is given if the form is submitted after those specific dates.

PAYMENTS, CREDITS, and RETURNED CHECK POLICY

Payments may be made by cash, check, money order, or credit/debit card (VISA, MasterCard, Discover, and American Express.) Checks should be made payable to Seton Hill University, and include the student’s 6 digit ID number. For credit card payments, visit our website and click on the quick link to Make a Payment. To make a credit card payment by mail, write the card number, expiration date, zip code, house number (street number) of cardholder, and amount of payment on the back of the bill stub. Refunds to registered students who have a credit balance on their account will be processed after charges are posted for the semester. Charges are not posted until several days after the last day of the drop/add period. A $35.00 service fee will be assessed on all checks that are returned from the bank for any reason (e.g. lack of sufficient funds, closed account, administrative hold).

EMPLOYER TUITION REIMBURSEMENT PROGRAM

Students who participate in an employer sponsored tuition reimbursement program may defer payment for fall, spring or summer classes until 45 days after grades are available. To participate in this program, the student must complete an Employer Verification Form (including credit card number and expiration date), along with a term-specific employer statement on company letterhead for each semester. If the amount of employer reimbursement is less than 100%, the student is responsible for payment of the undeferred portion two weeks prior to the first class meeting, and if not paid, may result in a late fee. There is a $50 processing fee. However, if the form and employer letter are received in the Student Accounts office prior to the end of the drop/add period in any semester, the fee will be waived. Any remaining balance not paid after the 45-day grace period is over WILL BE CHARGED to the credit card. Charges for the final semester cannot be deferred.

Employer Verification Forms are available in the Student Accounts Office or the Seton Hill website: click on Campus Services, scroll down on the left to Student Accounts, then scroll down to Student Accounts forms and documents, then choose the Employer Verification Form.

FEDERAL WORK STUDY OR SETON HILL UNIVERSITY JOBS

Earnings from Federal Work-Study or Seton Hill University funded jobs are paid on the 15th of each month. Students must log on to the Workstudy website and log in and out for each shift. Students may receive a check, have it directly deposited into their checking account, or posted onto their tuition account. Paychecks can be picked up at the Student Accounts Office on the 15th of the month. If a student chooses the direct deposit option, pay vouchers are placed in house mail on the 15th. Students who have their paycheck directly deposited must inform Payroll (Admin Building Room A105) if their bank account changes or has been closed. Students who opt to have their work-study wages deducted from their tuition balance must complete a Credit Entry Authorization form in the Student Accounts Office. If you sign an authorization form to have your workstudy check deducted from your account balance, remember:

• Workstudy checks are issued NET of payroll taxes (estimated at 3.07%).

• You may deduct the full amount of the allowance for workstudy wages at the beginning of the semester.

• The allowance is the total amount of NET workstudy wages that the student is eligible to earn. For example, $644 less 3.07% payroll taxes = $624.23

• There is a $25 workstudy deferment fee which will be added to your account.

• Actual workstudy wages are issued from payroll and posted to your account in the month after the hours are worked.

• Workstudy checks are issued on the 15th of the month or the last working day prior to this date (except for the final workstudy check of the spring semester).

NEW CHECKING ACCOUNTS

Bank representatives from some local banks are scheduled to be on campus at the beginning of the semester to assist students who want to establish bank accounts. Watch for flyers announcing which banks will be visiting the school, and when they will be here. Seton Hill does not provide checking accounts for students.

STUDENT ACCOUNTS OFFICE HOURS and CHECK CASHING SERVICE

The Student Accounts Office hours are Monday through Thursday from 8:00 a.m. to 5:00 p.m.; Friday from 8:00 a.m. to 4:00 p.m.; and the first and last Saturdays of every ADP session from 7:45 a.m. to 12:30 p.m. Any payments received after 3:00 p.m. will be posted the next business day. Students must be financially cleared and have a current University ID card in order to cash a personal check. There will be a two-week grace period for check cashing at the beginning of each semester. The maximum amount that will be cashed is $100.00 per student per day. A First Commonwealth Bank ATM machine is located in the Post Office.

BANKRUPTCY

Seton Hill University is a non-profit institution of higher education. In establishing any student’s account, if credit is extended solely for the purpose of financing the student’s education, any balance due will be acknowledged as a student loan and will be non-dischargeable under the federal and state laws governing Bankruptcy Chapters 7 and 13.

BOOKSTORE and PARKING

Textbooks and supplies may be purchased at College Bookstores of America. The Bookstore accepts cash, personal checks (with Seton Hill I.D. and current driver’s license), MAC, VISA, MasterCard, Discover, or American Express.

All vehicles must be registered at Seton Hill. Please request your parking permit at the Registrar’s Office.

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