Effective Continuing Education for Licensed Real Estate ...

Effective Continuing Education for Licensed Real Estate

Professionals

A Dissertation

Presented to the

School of Education

Kennedy-Western University

In Partial Fulfillment of the Requirements for the Degree of

Doctorate in Philosophy in

Education

By

Wendy A. Tilton (16702)

Princeton, New Jersey

? 2004

Wendy A. Tilton

ALL RIGHTS RESERVE

Page i

Abstract of Dissertation

Effective Continuing Education for Licensed Real Estate Professionals

Mandatory real estate education has been intensely debated for many

years. New Jersey is the only state in the nation that does not require

licensed real estate agents to attend an ongoing educational event after

securing a license to practice. A bill was proposed to the legislature to

mandate real estate education in June of 2001. (It was withdrawn in

2003.) The proposal of the bill fueled debate throughout the state. The

Service One Association of Realtors?, a local trade organization under

the National Association of Realtors?, decided to independently

investigate one of the main discussion points: effective mandatory

education.

A quasi-experimental research method for data collection and analysis

with a pre-test post-test, non-equivalent control group design was used.

The naturally occurring groups used attended the Real Estate Buyers

Agent Council, part of the National Association of Realtors?, and New

York University Real Estate Institute accelerated broker-licensing classes.

There were 34 and 33 mandatory and voluntary education participants,

Page ii

respectively. Real estate agency was the educational topic. A facilitative,

interactive teaching style was used to engage all types of learners as

outlined by the Real Estate Educators Association. Mean test scores were

tabulated and compared to determine effectiveness. Pre qualifying

questions were evaluated to determine perceptions of attendance in a

mandatory education session and define characteristics of the participants

such as license type, state representation for mandated education and

practice as a full time or part time agent.

The results indicate that mandatory real estate education is effective as

measured. Agents perceive the lesson as useful and plan to implement

changes in business practice. Most participants came from New Jersey

and New York with additional participant representation from 5 states.

Eighty-six percent of the respondents were full time licensees.

Recommendations to implement standards for real estate education

through established collaborative efforts are suggested. The groups

should have all stakeholders represented: regulators, agents and

consumers.

By:

Wendy A. Tilton

Kennedy-Western University

Page iii

Acknowledgments

The idea for this paper and the supporting project would not be possible if

it was not for Vernon Jones, the former executive officer of the Service

One Association of Realtors? (currently serving with the Chicago

Association of Realtors?). We discussed, at length, what active role could

be taken in order to make a meaningful contribution to the heated debates

over mandatory continuing real estate education. Vernon and his staff

were very supportive; without their help, the trial testing would not have

been possible. Chris Spera, current executive officer of the association,

continued support for the study by assisting with the data collection in

2003.

Milton Pachter, Dan Boffey, Bob Morgenstern, Sal Gulino, Dona Jones,

Ciro Trotta, my friends and colleagues at New York University Real Estate

Institute, offered encouragement and support throughout the process.

I would be remiss if I did not thank my friends and family for their patience

with me during the process. I missed many birthdays and events to

conclude this work.

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