Prepared by:
1. Introduction
Colorado Springs Utilities (UTILITIES) is in the planning phases of a proposed upgrade of our existing Alcatel based Synchronous Optical Network (SONET) network infrastructure. The existing network infrastructure has exceeded its planned life cycle and, given the criticality of our network, is overdue for upgrade and or replacement with a carrier class technology capable of supporting our communications requirements over the next four to six years. Design and engineering services are desired as part of this project.
The upgrade will consist of replacement of Core Network equipment, Edge Network equipment, and Network Management Station (NMS) equipment. The upgrade project will consist of analysis, design and engineering services. UTILITIES technical personnel will provide the installation services. The SONET Backbone Life Cycle Upgrade will be deployed over a two-year period.
The concept and scope of the proposed SONET Backbone Life Cycle Upgrade is a long-term business relationship based on achieving alliance business goals and objectives. Alliance participants will establish definite business goals and objectives for the alliance and will manage the alliance relationship to obtain the desired business results. Such mutually agreed upon business goals and objectives will be documented in the alliance agreement.
UTILITIES desires to form a strategic alliance with one qualified experienced SUPPLIER to meet all of the SONET Backbone Life Cycle Upgrade needs; however UTILITIES will entertain proposals from joint ventures or consortiums of multiple SUPPLIERS in order to achieve a 100% solution. UTILITIES may also select multiple independent SUPPLIERS to accomplish the Statement of Work. UTILITIES reserves the right to award any contracts on a split award basis.
2. Background
The City of Colorado Springs, Colorado is a home rule municipal corporation with a population of approximately 366,000 which is located in the south central Front Range of Colorado. The economy of the City and the surrounding area is based substantially on employment attributable to service industries, retail businesses, construction industries, military installations, the high technology industry and tourism.
The City owns and operates Colorado Springs Utilities, which includes the municipal waterworks system, the electric light and power system, the gas system, the wastewater system, the streetlight system, and other systems designated in accordance with the home rule charter of the City.
UTILITIES operates its own SONET fiber and microwave communication network to transport a wide variety of telecommunication traffic, including Supervisory Control and Data Acquisition (SCADA); Substation Protective Relaying; Telemetry; Power Quality; Analog and Digital telephone traffic; T1 connections to support remote IP Routers, PBX and Trunked Radio control; and security traffic.
1. Original Network
Colorado Springs Utilities purchased equipment to build a SONET OC48 backbone in 1996. Reasons for this decision were to provide a high-speed (2.4 Gbps) ring-protected network to support Time-Domain Multiplexing (TDM) and Asynchronous Transfer Mode (ATM) network connections, to replace the aging analog microwave network with new SONET and T1 digital microwave, and to reduce reliance on Qwest leased lines.
The original UTILITIES SONET network consisted of 10 Alcatel 1648 OC48 multiplexers, 17 Alcatel 1603SM OC3 multiplexers and 6 Alcatel 4000S microwave hops (12 SONET microwave radios). Remote sites were tied into the SONET backbone via Alcatel 6000 DS1 microwave radios - seven DS1 microwave radio “spurs” connected the remote sites into the SONET microwave ring or Core Network.
The original network utilized OC12 and OC3 “tributaries” on the 1648 multiplexers. The OC12 tributary was in effect a 622 Mbps ATM “pipe” for connections between Cisco 5500 switches. The two OC3 tributaries provided transport for 155 Mbps containers, that were further subdivided into individual VT1.5 (1.544 Mbps) containers. The OC12 tributaries supported the Cisco ATM network, and the OC3 tributaries supported the TDM Access network – one to support OC3 fiber multiplexers at the OC48 backbone locations, and one to support OC3 fiber multiplexers at the SONET microwave locations. The TDM Access network carried DS1 traffic to terminal equipment, which provides DS0 (individual digital voice-grade circuits) to support Supervisory Control and Data Acquisition (SCADA), analog phone lines and other dedicated circuits. These DS1 circuits were typically connected to DS1 ports on the 1603 OC3 multiplexers, where they could be routed to anywhere on the system.
To support VT1.5/DS1 connections between OC3 rings, a Digital Crossconnect System (DCS) was installed at our Mesa facility. This location was selected because it was a junction point between Fiber and Microwave OC3 rings, and could provide interconnection between the rings without the need to drop DS1s at the multiplexers via a copper cross-connect.
Network management for the Alcatel network consisted of the 1301 Network Manager, a craft interface supporting the SONET network; the Newbridge 46020 to support the TDM Access Network; and the TSM2500 to support the microwave network.
2. System Evolution
The ATM network was retired in favor of a new Gigabit Ethernet network, based on cost and complexity of the ATM network. This reduced bandwidth usage on the OC48 network from 20 STS1s (out of 48) to 6. However, as requests for new circuits continued, and new facilities were built, the SONET network expanded from the original 27 multiplexers to 45 today. With SONET microwave radios included, the total number of SONET nodes was 39 originally, and is 67 today.
The present network consists of two microwave OC3 rings – the “Metro” and “Homestake” microwave rings – and two fiber OC3 rings. With the integration of the proposed Southern Delivery project, the plan is to “split” the Metro microwave ring into two OC3 microwave rings, bringing the total to 5 OC3 rings supported on the OC48 network. This represents a total of 15 STS1s currently used of a total of 48 available on the OC48 network. It is anticipated that another OC3 fiber ring will need to be integrated over the next two years, bringing the total to 18 STS1s.
3. Scope
Colorado Springs Utilities (UTILITIES) is in the planning phases of a proposed upgrade of our existing Alcatel based Synchronous Optical Network (SONET) network infrastructure. Design and engineering services are desired as part of this project.
The upgrade will consist of replacement of Core Network equipment, Edge Network equipment, and Network Management Station (NMS) equipment. The SONET Backbone Life Cycle Upgrade will be deployed over a two-year period.
Mandatory Functionality
The offered SONET system solution must immediately implement and support the following functions and features. Consideration in the evaluation process will only be given to fully tested and field proven networking technologies. Contracts will not be executed for equipment or systems not yet developed and successfully deployed at a utility. In the below statements, “capable” or “capability” means that the proposed solution supports the functionality under full deployment of the system for all or selected endpoints.
1. The SUPPLIER supplied network equipment shall support the ability to implement Mesh connectivity in addition to Ring and Linear. Network equipment in this configuration must have been installed in a production environment for a minimum of 12 months.
2. The SUPPLIER supplied CORE network equipment shall provide a minimum aggregate bandwidth of 10 GHz bps (OC192).
3. The SUPPLIER supplied network equipment shall be able to automatically switch a failed circuit in less than 50 msec.
4. The SUPPLIER supplied network equipment shall utilize 1:N (path restoration scheme) Protection Scheme of Critical Hardware Components.
5. The SUPPLIER supplied network equipment as a standard function shall function with Alcatel MDR 8000S Microwave Radio OC3 Optical Interface (clear channel).
6. The SUPPLIER supplied network equipment as a standard function shall function with Newbridge Tributary Multiplexers.
7. The SUPPLIER supplied network equipment as a standard function shall function with Newbridge Bandwidth Managers.
8. The SUPPLIER supplied network equipment designed for the core ring shall provide Digital access and cross-connect system (DACS) functionality. This functionality must be able to cross-connect VT 1.5 traffic between any STS1 facility on the core ring.
9. The SUPPLIER supplied network equipment must allow In-Service, Non-Traffic-Affecting Upgrades of Optical and Electrical Line and Drop Circuit Cards.
10. The SUPPLIER supplied network equipment must allow In-Service, Non-Traffic-Affecting processor and circuit card software upgrades.
11. The SUPPLIER supplied network equipment shall utilize SNMP Version 3 and be backward compatible with version 2. This includes trap forwarding to the NMS service.
12. The SUPPLIER supplied network equipment shall operate utilizing -48 VDC power supplies.
13. The SUPPLIER Network Management System (NMS) shall be a single device solution that services include End-to-End Circuit Provisioning Automation, System Monitoring & Availability Reporting and Remote Node Circuit Provisioning.
14. The SUPPLIER NMS shall utilize application security through use of authentication, key management, or other process. Ability to designate users by levels, to include security and administration, provisioning rights, or view-only rights.
15. The SUPPLIER supplied Network Management System shall utilize SNMP Version 3 and be backward compatible with version 2. This includes the ability to set trap forwarding to the NMS service.
16. The SUPPLIER hardware and software solution shall provide the operations to allow our data traffic to operate at 99.999% System Availability.
Optional Functionality
The offered SONET system solution should be capable of supporting the following applications. These functions are not expected to be deployed during the initial startup but will be individually evaluated for implementation based on projected costs and benefits.
1. The SUPPLIER supplied NMS shall provide Alarm Report Generation
2. The SUPPLIER supplied NMS Performance Monitoring Filtering and Report Generation, including “non-zero” facility performance monitoring capability.
3. User-Customized Screens and Reports on NMS
4. The SUPPLIER supplied NMS and Craft Interface shall provide the ability to produce an Electronic Inventory of network nodes.
5. The SUPPLIER supplied NMS and Craft Interface shall provide the ability to initiate remote software downloads to network nodes
6. The SUPPLIER supplied Core and Edge Network Equipment shall utilize “Flash” memory cards to store backup Processor Firmware and equipment configuration database to provide a backup of the device configuration.
7. The SUPPLIER supplied NMS shall provide access to NMS configuration utilizing a Web Portal on the NMS.
4. Tasks, Deliverables & Schedule
The following tasks and schedule are basic expectations. More specific tasks, responsibilities, results and schedule will be established based upon the specific SONET solution selected by UTILITIES.
Unit 1 – Existing Network Analysis/Design Review
• SUPPLIER will work with UTILITIES to review existing SONET network design.
• UTITLIES Review of suggested SUPPLIER solution and requirements.
• UTILITIES Review traffic requirements of CORE and EDGE network locations.
• SUPPLIER review of UTILITIES fiber infrastructure locations, distances, new fiber and/or splicing requirements and determine SUPPLIER optical card requirements.
• SUPPLIER Review of physical dimensions & electrical requirements at CORE and EDGE network locations.
• Expected Results
o SUPPLIER report of recommended CORE & EDGE network equipment.
o SUPPLIER CORE network equipment preliminary cost report.
o SUPPLIER NMS equipment and software preliminary cost report.
o SUPPLIER determination of software licensing requirements for Network Nodes and NMS.
Unit 2 – Suggested Design Modifications
• UTILITIES and SUPPLIER perform CORE and EDGE Network site visits to assist in determination of equipment location and cabling requirements (mountain locations may not be accessible).
• UTILITIES verification of proposed fiber terminations, OTDR fiber distance calculations, report to SUPPLIER.
• Expected results
o SUPPLIER final determination and report of Optical Card requirement changes to UTILITIES. To be determined by SUPPLIER and UTILITIES – can be a web demonstration, visit to test lab, in-house demo, etc.
Unit 3 – NMS Functionality Demonstration
• SUPPLIER presentation of NMS OC192, OC48, OC12 and/or OC3 facility provisioning and turn-up on CORE and EDGE network nodes.
• SUPPLIER presentation of NMS STS1 facility turn-up, including STS1 and VT1.5 payload creation on CORE and EDGE network nodes.
• SUPPLIER presentation of NMS end-to-end circuit provisioning of DS1 and DS3 circuits on CORE and EDGE network nodes.
• SUPPLIER presentation of NMS synchronization provisioning options, including sync status messaging on CORE and EDGE network nodes.
• SUPPLIER overview of NMS alarm logging and reporting.
• SUPPLIER overview of NMS facility performance monitoring and reporting.
• SUPPLIER demonstration of NMS customized user screens and reports.
• SUPPLIER demonstration of NMS security administration (UTILITIES designated NMS security administrators).
Unit 4 – 8000 Microwave Network Compatibility Demonstration
• Determination of test devices and parameters.
• SUPPLIER turn-up of OC3 facility and cross connects on CORE network test device.
• SUPPLIER insertion of CORE network device OC3 facility into 8000S OC3 microwave ring.
• SUPPLIER and UTILITIES 24-hour CORE equipment and microwave BER test (software performance monitoring and/or external test equipment).
• SUPPLIER and UTILITIES BER testing report.
• SUPPLIER turn-up of OC3 facility and cross connects on EDGE network test device.
• SUPPLIER insertion of EDGE network device OC3 facility into 8000S OC3 microwave ring.
• SUPPLIER and UTILITIES 24 hour EDGE equipment and microwave BER test (software PM and/or external test equipment).
• Expected Results
o BER Test report results produced SUPPLIER and UTILITIES
Unit 5 – Core Network Equipment Installations
• UTILITIES and SUPPLIER Core Network Equipment Installation schedule review.
• UTILITIES will perform the Physical Installation (per site)
• UTILITIES will perform the DC Wiring and Grounding (per site)
• UTILITIES will perform the Optical Cabling (per site)
• UTILITIES will perform the Electrical Signal Cabling (per site)
• UTILITIES will perform the Alarm Wiring (per site)
• UTILITIES will perform the Synchronization Wiring (per site)
• UTILITIES will perform the Initial Turn-Up & Testing (per site)
• UTILITIES will perform the Node & Circuit Card / Equipment Provisioning (per site)
• UTILITIES will perform the Facility Provisioning (per site)
• UTILITIES will perform the Synchronization Provisioning (per site)
• UTILITIES and SUPPLIER will perform the Node Testing (per site)
• UTILITIES will perform the Insertion into Network Ring, Mesh or Linear connection (per site)
• UTILITIES Core Network Installation Report (problems encountered or concerns noted, per site)
• Expected Results
o BER Test report results
Unit 6 – NMS Installation and Turn-Up
• UTILITIES will perform the Server Hardware Installation & Testing.
• UTILITIES will perform the Operating System Installation.
• UTILITIES will perform the Application Software Installation.
• UTILITIES will perform the Network Configuration.
• UTILITIES will perform the NMS Setup, Configuration and Testing.
• UTILITIES will perform the NMS to Node Communication Testing (based on number of nodes installed or test node).
• UTILITIES will perform the Security Administration.
• UTILITIES NMS Installation Report (problems encountered or concerns noted)
Unit 7 – NMS System Acceptance
• UTILITIES review of NMS Installation Report.
• UTILITIES / SUPPLIER meeting to discuss installation problems and concerns
• UTILITIES / SUPPLIER NMS System Acceptance Documentation
• Expected Results
o UTILITIES acceptance of NMS System installation. Since UTILITIES will be doing the majority of the installation and testing, acceptance will be based on SUPPLIER review of installation & tests, recommendations, UTILITIES sign-off on acceptance after demonstrated integration and functionality in management of the CORE network.
Unit 8 – Core Equipment Technical Training
• UTITLIES employees receive training on SUPPLIER provided equipment and software for 9 employees. This will be formal training with a certificate provided so employees can be allowed to work on equipment. Training method and location TBD by SUPPLIER and UTILITES.
• Expected Results
o UTILITIES employees trained and SUPPLIER certified in the usage of the SUPPLIER specific Core hardware.
Unit 9 – Turn-Up and Cut-Over Support
• UTILITIES Circuit Cut-Over Schedule report.
• UTILITIES Outage Scheduling (if applicable).
• UTILITIES / SUPPLIER Cut-Over Meeting.
• SUPPLIER Assistance on Initial Cut-Overs TBD at Cutover Meeting.
• SUPPLIER Technical Support as required during cut-overs.
• Expected Results
o SUPPLIER Technical Support as required during cut-overs. UTILITIES performs the actual cutovers, determines whether the circuit was successfully cut over to new network. UTILITIES’ customers will provide feedback on whether their circuits are operational after the cutover procedure is complete, if not, circuits will be redirected back over to the original network until problem is resolved.
Unit 10 – Circuit Testing & Migration
• UTILITIES and SUPPLIER Review of Test Equipment needed for circuit testing
• Test Equipment rental (if required)
• UTILITIES / SUPPLIER Optical and Electrical Circuit Testing
• 24-Hour BER testing on selected test facilities (software PM or external test equipment)
• Expected Results
o BER Test report results
Unit 11 – Core Network System Acceptance
• Review of Core Network Installation Reports
• UTILITIES / SUPPLIER meeting to discuss installation problems and concerns
• UTILITIES / SUPPLIER Core Network System Acceptance Documentation
• Expected Results
o UTILITIES acceptance of Core network System installation
Unit 12 – Edge Network Equipment Installations
• UTILITIES and SUPPLIER will review the Edge Network Equipment Installation schedule.
• UTILITIES will perform the Physical Installation (per site)
• UTILITIES will perform the DC Wiring and Grounding (per site)
• UTILITIES will perform the Optical Cabling (per site)
• UTILITIES will perform the Electrical Signal Cabling (per site)
• UTILITIES will perform the Alarm Wiring (per site)
• UTILITIES will perform the Synchronization Wiring (per site)
• UTILITIES will perform the Initial Turn-Up & Testing (per site)
• UTILITIES will perform the Node & Circuit Card / Equipment Provisioning (per site)
• UTILITIES will perform the Facility Provisioning (per site)
• UTILITIES will perform the Synchronization Provisioning (per site)
• UTILITIES and SUPPLIER will perform the Node Testing (per site)
• UTILITIES will perform the Insertion into Network Ring, Mesh or Linear connection (per site)
• UTILITIES Core Network Installation Report (problems encountered or concerns noted, per site)
• Expected Results
o BER Test report results
Unit 13 – Edge Equipment Technical Training
• UTITLIES employees receive training on SUPPLIER supplied equipment and software. This will be formal training with a certificate provided so employees can be allowed to work on equipment.
• Expected Results
o UTILITIES employees trained and SUPPLIER certified in the usage of the SUPPLIER specific Edge hardware.
Unit 14 – Edge Equipment Turn-Up and Cut-Over Support
• UTILITIES Circuit Cut-Over Schedule report.
• UTILITIES Outage Scheduling (if applicable).
• UTILITIES / SUPPLIER Cut-Over Meeting.
• SUPPLIER Assistance on Initial Cut-Overs TBD at Cutover Meeting.
• Expect Results
o SUPPLIER Technical Support as required during cut-overs.
Unit 15 – Edge Equipment Circuit Testing and Migration
• UTILITIES and SUPPLIER Review of Test Equipment needed for circuit testing
• Test Equipment rental (if required)
• UTILITIES / SUPPLIER Optical and Electrical Circuit Testing
• 24-Hour BER testing on selected test facilities (software PM or external test equipment)
• Expected Results
o BER Test report
Unit 16 – Edge Network System Acceptance
• Review of Edge Network Installation Reports
• UTILITIES / SUPPLIER meeting to discuss installation problems and concerns
• UTILITIES / SUPPLIER Edge Network System Acceptance Documentation
• Expected Results
o UTILITIES acceptance of Edge network System installation
|Unit # |Task/Deliverable Description |Start Date |Completion Date |
|1 |Existing Network Analysis/Design Review |6/01/2006 |6/09/2006 |
|2 |Suggested Design Modifications |6/12/2006 |6/16/2006 |
|3 |NMS Functionality Demonstration |6/26/2006 |6/26/2006 |
|4 |8000S Microwave Network Compatibility Demonstration |6/28/2006 |6/28/2006 |
|5 |Core Network Equipment Installations |7/01/2006 |10/01/2006 |
|6 |NMS Installation and Turn-Up |10/09/2006 |10/23/2006 |
|7 |NMS System Acceptance |10/25/2006 |10/26/2006 |
|8 |Core Equipment Technical Training |11/06/2006 |11/10/2006 |
|9 |Turn Up & Cut Over Support |7/01/2006 |10/01/2006 |
|10 |Circuit Testing & Migration |10/01/2006 |11/30/2006 |
|11 |Core Network System Acceptance |11/30/2006 |12/01/2006 |
|12 |Edge Network Equipment Installations |4/2/2007 |9/28/2007 |
|13 |Edge Equipment Technical Training |4/21/2007 |4/22/2007 |
|14 |Turn Up & Cut Over Support |10/1/2007 |11/2/2007 |
|15 |Circuit Testing & Migration |11/5/2007 |11/9/2007 |
|16 |Edge Network System Acceptance |11/12/2007 |11/16/2007 |
5. Performance Requirements
All CORE and EDGE network equipment must comply with SONET/SDH transport protocol standards – GR-253-CORE (Bellcore SONET) and ANSI T1.105.02-1995 (SONET Payload Mappings).
6. Performance Measurement Methods
This section should address the methods expected to be used by the contractor, Colorado Springs Utilities, or a third party to verify compliance with stated performance requirements. This section can also be used to define inspection and acceptance criteria. An inspection and acceptance plan defines quantitative methods for determining completion and acceptance of a product or service. The Performance Measurement Methods Matrix below may also be used to assist in defining performance measurement methods to be used.
|Performance Measurement Methods Matrix – Check all that apply |
|Unit # |Measurement Method |
| |Analysis |Inspection |Physical Measurement |Test (Component/System) |Demonstration |Other |
|1 |X | | | | | |
|2 | |X | | | | |
|3 | | | | |X | |
|4 | | | |X |X | |
|6 | | | |X | | |
|10 | | | |X | | |
|12 | | | |X | | |
|15 | | | |X | | |
7. Non-Disclosure of Information
All Respondents that desire to bid on the Sonet Mux project must sign the Non-Disclosure before Colorado Springs Utilities proprietary technical data will be released. Upon execution of the Non-Disclosure Agreement, UTILITIES will provide the SUPPLIER a CD with the following more detailed system information:
Geographic & System Data (all in .doc format):
Utilities SONET network Diagram.doc
8. Applicable Documents
Attachment A – Network Diagram (Visio document available upon request)
Attachment B – Contractor Safety Guidelines
9. Project Cost
Ideally payments should be tied to each Deliverable Milestone from Section 4.0. Create a separate (“Exhibit B”) pricing template that allows for payment of line item deliverables, rate schedules for TBD work or additions to the contract, as well as a means to compare offers using the same pricing template. See specific bid instructions for the cost portion of the RFP in Exhibit B.
10. Security Requirements
The SUPPLIER will supply its employees with proper identification cards listing the SUPPLIER’s name, the employee’s name, and other pertinent information necessary for full identification by UTILITIES employees, customers and the public. The SUPPLIER shall have the company’s name printed or affixed to the side of the SUPPLIER’s vehicles.
All SUPPLIER personnel visiting UTILITIES facilities will be required to comply with the security requirements as defined in the Contractor Safety Guidelines included herein.
The SUPPLIER will adhere to all UTILITIES’ policies and procedures relating to accessing and interfacing with the enterprise systems and backhaul communications networks.
Attachment A – Network Diagram
[pic]
ATTACHMENT B - CONTRACTOR SAFETY GUIDELINES
[pic]
CONTRACTOR SAFETY GUIDELINES
COLORADO SPRINGS UTILITIES
Introduction
• Colorado Springs Utilities promotes and maintains a safe and healthy work environment. Safety & Health is an integral part of our daily operations and valued as a performance standard for our employees, contractors and vendors.
• This document highlights many of the safety practices, which are your responsibility while working on Colorado Springs Utilities projects. You are responsible for maintaining our safe environment and ensuring the safety of your operations and your employees. Contractor employees who disregard these procedures, or endanger Colorado Springs Utilities employees or operations will be removed from the project.
• The safety of your employees remains your responsibility. You (the contractor) must also ensure your activities do not endanger Colorado Springs Utilities employees or operations. Contractors are required to comply with the U.S. Occupational Safety and Health Act (OSHA) and with all applicable state and local safety laws and regulations. You are also required to comply with accepted industry practices and Colorado Springs Utilities Safety & Health requirements applicable to the work performed.
• The rules and practices described in this section are not intended to replace OSHA requirements or to be a complete summary of those requirements. You are responsible for complying with all such laws and accepted industry practices even if they are not discussed in this document. This section is intended to call attention to some standards and practices that you must comply with while working on Colorado Springs Utilities projects.
General Rules of Conduct
The following general rules of conduct apply to all contractors and their employees while engaged in work for Colorado Springs Utilities.
• Alcoholic beverages, illegal substances or persons under the influence of such products are not permitted on Colorado Springs Utilities property or project sites.
• Firearms, explosives and ammunition are strictly prohibited on Colorado Springs Utilities property or project sites.
• Employees must wear appropriate attire at all times, while onsite.
• All posted instructional signs such as WARNING, CAUTION, RESTRICTED AREA, etc. must be followed.
• Best management practices should be utilized to ensure safe and environmentally sound performance of all tasks.
• Appropriate signage must be used to adequately redirect traffic in the event of road or property access closures.
• Building exits and emergency equipment must be kept accessible at all times.
• Outdoor painting, grinding or similar activities should be done away from building air handling equipment or air intake vents.
• Your employees must have received appropriate safety training, provided by you, for their job tasks and for all chemicals and equipment to be used. Certification that training has been provided may be required by the Safety & Health Office.
• Property, equipment, and materials left at job sites is done so at your risk.
• You must cooperate during any inspection of your work area by any authorized entity.
• Smoking is permitted only in designated areas. You must use appropriate receptacles for all cigarettes and matches.
• All incidents (whether or not there is an injury or damage) must be reported to your management and the Colorado Springs Utilities Safety & Health Office.
Security
Colorado Springs Utilities facilities are access-controlled environments. Identification of your employees is critical to maintaining the integrity of our security systems, the safety of our employees and protection of our property and operations.
• You should provide a list of “authorized” employees to Building Security. The list should be updated for each project or when your staff changes.
• Each contractor must report to the Building Security station to obtain his/her identification badge before beginning work at a Colorado Springs Utilities facility. Badges are not to be given to others to provide access. Subcontractors and delivery personnel must also check-in at a Security station.
• Daily visitor/contractor badges should be returned to the Security station before leaving the premises or at the end of each shift/day.
• Contractor employees should not linger in work areas after completing their task(s).
• Photography, video recording or other reproduction of any information is prohibited without prior approval.
• No documents, equipment or other materials may be removed from the premises without prior approval.
• Contractor vehicles and mobile equipment must be parked in designated areas.
• All information obtained in the course of performing work for Colorado Springs Utilities is considered proprietary and confidential.
• All entrances and exits used for projects should be regulated to prevent unauthorized access.
• Persons wearing hard hats will have their name displayed on the hat.
Emergency Procedures
• Immediate and orderly evacuation of all personnel in a Colorado Springs Utilities facility is critical during an emergency.
• Each contractor shall understand the emergency action plan of the facility at which they are working. The plan addresses emergency evacuation procedures for such events as fire, hazardous chemical release, or other catastrophe.
• Upon initial entry to the facility, the contractor project representative working on site will receive a tour of the facility to address egress routes, fire extinguisher locations, and evacuation assembly areas; the contractor project representative shall disseminate the same information to all persons working on his/her behalf.
• In the event a contractor employee notices a chemical release, fire, injured employee, bomb threat or any other such situation, that employee is to notify site management immediately.
• In the event a contractor is on the premises during an evacuation, the contractor employee is to evacuate with the employees of the area they are working in. If working alone, they are required to evacuate in a safe and immediate manner and find the nearest group and report with that group.
Overhead Work
• Whenever work is performed above ground level and requires use of a ladder or raised platform, or when working above a suspended ceiling, the area must be barricaded to prevent injury to others. Tools used on high lifts or other raised surfaces must be attached with a safety line or ensure other measures are in place to prevent the tools from falling
• When barricades will prevent use of a regular route (aisle, corridor, etc.), signs identifying alternative routes should be posted.
Ladder Safety
• Only non-conductive ladders shall be used for electrical jobs.
• Match the correct ladder size for each job.
• Ladders shall not be used as work platforms or stages.
• Ladders utilized in access ways where they may be displaced must be guarded, blocked and/or barricaded from passersby.
Fall Protection
• Employees must be protected at all times against falls from elevated work platforms.
• Each contract employee on a walking/working surface with an unprotected side or edge, which is 6 feet or more above a lower level, shall be protected from falling. The contractor is responsible for having established standards for the use of fall protection equipment. The contractor must provide the essential equipment required for each particular job and provide necessary training in its safe use to their employees, prior to utilization of said equipment. Fall protection equipment must meet OSHA standards.
• Floor openings must be covered or otherwise guarded to prevent injury to persons on a low level from falling debris or tools.
• Scaffolding shall be erected in accordance with OSHA standards to ensure the safest and sturdiest work platforms are constructed.
Housekeeping
• Aisles and corridors shall remain clear at all times.
• Exits and emergency equipment (fire extinguishers, first-aid kits, etc.) shall be accessible.
• Debris, dust, etc. shall be cleaned periodically. The contractor should remove all scrap daily from the site.
• Materials and supplies should be stored in a safe manner to prevent injury or damage.
• Spills shall be cleaned up immediately.
• Cords and hoses shall not cross aisles or corridors. When necessary, these may be hung at ceiling level or be appropriately enclosed to prevent tripping.
• Dust producing operations such as drywall installation, grinding, etc. shall be adequately contained to minimize the impact on nearby work areas.
• Soiled rags or garments must be stored in non-combustible containers recognized by a national testing organization (Underwriter’s Laboratory & Factory Mutual) and be removed each day from the site by the contractor.
Burning, Welding, or Cutting (Hot Work)
• “Hot work” such as burning, welding or cutting presents a special hazard. A permit process must be implemented to ensure adequate controls are in place to prevent fire or other damage due to these processes.
• A permit or contractor provided form is required before using any portable heating unit or performing ANY burning, welding or cutting. You must obtain the appropriate permits prior to any “hot work.” Local, state and/or federal regulations may also apply to these processes.
• Whenever possible, “hot work” should be done outdoors away from buildings and any landscaping. All combustible materials must be removed or adequately shielded prior to any “hot work.”
• Contractors are also responsible for ensuring that personnel performing “hot work” have been appropriately trained.
• A person qualified must perform a fire watch for at least 30 minutes after the completion of any “hot work.”
• “Hot work” must terminate at least 30 minutes prior to the end of each shift.
• Contractor must provide appropriate fire extinguishers for use during the fire watch.
• Colorado Springs Utilities fire extinguishers and other equipment should not be used.
Fire Safety
Good housekeeping practices are essential to fire safety and are expected to be followed at all times.
• Each contractor is expected to familiarize themselves with the location of the fire extinguisher nearest their work.
• Only contractor’s that are qualified to fight fires shall do so.
• If a qualified contractor employee discovers a fire, he/she is to use the nearest fire extinguisher, if they are not able to extinguish the fire, they shall notify 911 emergency immediately. Upon extinguishing a fire, the contractor shall notify Colorado Springs Utilities Management or Project Manager of the situation immediately.
Fire System Impairment
• Some operations may necessitate the temporary shutdown of some fire protection systems such as sprinklers, fire/smoke detectors, etc. These impairments should be avoided whenever possible.
• Prior to any fire protection impairments, you must notify the Colorado Springs Utilities Project Manager. Facilities may have fire protection impairment plans, which may include notification to the local fire department and alarm companies.
• Hot work (cutting, welding, etc.) is not permitted during a fire protection impairment.
• You may be required to staff and equip a fire watch during an impairment in order to continue work.
• Fire protection impairments should be for the shortest duration possible and restored to full service at the earliest opportunity.
• Fire protection systems must be restored at the end of each day.
Personal Protective Equipment (PPE)
• You must provide your own PPE as necessary for the work area. Typically, safety glasses, and/or safety shoes may be required. The Project Manager and/or posted signage will inform you if PPE is required in a work area.
• Your operations may introduce hazards to our work areas, which would require Colorado Springs Utilities employees and visitors to wear PPE. You must post appropriate signage to identify these hazardous areas and the PPE necessary to prevent injury.
• You must notify the Safety & Health Office if any operation could impact Utility employees. Examples include: dust generation, odors, excessive noise.
Compressed Air
• Compressed air may be used for various work tasks. Whenever possible, cleaning should be done using vacuum rather than compressed air.
• Compressed air used for cleaning must be regulated to 30 psig or less.
• Hand held nozzles must have pressure activated triggers and all air hoses must have quick disconnects.
• Compressed air must not expose employees to flying debris.
• Air hoses or lines should not cross aisles, corridors or other traffic areas.
• Compressed air shall not be used for air-supplied respirators or breathing air.
Tools & Equipment
• Contractors are responsible for ensuring all tools and equipment used on Colorado Springs Utilities premises and job sites are in safe operating condition.
• Tools should be inspected at least daily to identify and repair/replace any damage.
• Tools should not be left in aisles, corridors or on ladders or other raised surfaces.
• Tools used on raised platforms should be secured with a safety line, or other method to prevent them from falling.
• Pneumatic or air actuated tools should be disconnected when not in use.
• Use of tools or equipment, which produce dust or other particulate, must have adequate controls in place to minimize/prevent particulate fallout.
• Non-sparking or explosion-proof tools/equipment must be used in flammable liquid storage areas or where concentrations of flammable vapors or combustible dusts may exist.
Excavations & Trenches
• Before starting any excavation work Contractor must determine the existence and location of all underground utilities, pipes and other service equipment and connections. Contractors are responsible for any damage or disruption of service caused during an excavation or trench work.
• Excavations and trenches around existing structures must be done so without undermining the foundation or other structure/supports.
• Appropriate shoring or other protection shall be used as required by local, state and/or federal regulations for trenches. Your designated competent person is responsible for evaluating and approving all excavation slopes, shoring, etc.
• Excavations and trenches must be adequately barricaded to prevent unauthorized access. Barricades must enclose all access points and provide adequate clearance around the perimeter of the site.
• Warnings for the movement of equipment and adequate barriers for the swing distance/rotation of equipment must be properly posted.
• Illumination and warning markers must be present to ensure excavations can be adequately identified, especially during darkness.
Confined Spaces
• Prior to entering confined spaces and performing any work, you must coordinate your confined space entry program with Colorado Springs Utilities confined space program.
• Contractors shall provide all of the equipment necessary and required for the safe operation of a confined space entry procedure.
• A confined space permit shall be obtained prior to entry into a confined space.
• Confined space entries shall not be made without the consent and prior knowledge of the Colorado Springs Utilities Safety & Health Office.
• Questions regarding access and entry to any confined space should be discussed with the Colorado Springs Utilities Safety & Health Office.
Hazardous Energy Control (Lockout/Tagout)
• Control of hazardous energy (lockout/tagout) is required prior to performing any service or maintenance activity on all equipment at Colorado Springs Utilities.
• Contractor employees are required to follow (at a minimum), the applicable OSHA Standard for lockout/tagout safety.
• Colorado Springs Utilities requires all powered equipment to be locked out whenever any part of an employee’s body enters any point of operation, by-passing any safety device, guard, or barrier, or when working on live electrical parts unless the individual is a certified electrician.
• Lockout/Tagout procedures shall be followed whenever working with potentially dangerous chemical systems, high-pressure systems, electric systems, temperature extremes, or any other procedure or equipment with a stored energy source.
• Lockout/Tagout also includes servicing, adjusting, maintenance, or unjamming equipment with any of the above systems.
Electrical Safety
• You are responsible for meeting all applicable state and local statutes, codes, etc. regarding electrical safety.
• All temporary electrical connections must be grounded and properly insulated, or GFI protected.
• Cables and power supply cords shall be placed in a manner to prevent trips, falls and other hazards. Only 3-wire extension cords may be used.
• Contractors are responsible for all temporary wiring and must provide adequate ground-fault circuit interrupters as required.
• All electrical equipment and temporary wiring must be inspected periodically and repaired/replaced as necessary.
• Wiring should be protected from dust, oils and moisture.
• Explosion proof equipment and fixtures must be used in areas where flammable liquids are stored, flammable vapors may be present or combustible dusts are likely to be present.
Material Handling
• Manual material handling and other physical activities must be performed only by those employees physically able to do so. Prior to performing a task requiring physical stress, each employee must ensure it can be done safely, get others to assist, or use mechanical equipment to perform the job safely.
• Safe and proper operation of any powered industrial vehicle is important for the safety of all employees.
• Contractor employees are to be alert at all times for powered industrial vehicle traffic. It is the responsibility of both pedestrians and vehicle operators to be alert and avoid accidents.
• Contractors are responsible for providing their own powered industrial vehicles and equipment.
Internal Combustion Engines
• Gasoline, LP gas or other internal combustion engines may not be operated without adequate ventilation. These engines when located outside, should be positioned away from air handling equipment or air intake vents.
Tarpaulins
• Tarpaulins used for hot slag, dust, painting, etc. should be in good condition and free from accumulation.
• The tarpaulins must be flame resistant.
• Tarpaulins containing asbestos are not permitted on Colorado Springs Utilities premises.
• Tarpaulins should be used to cover openings when transporting large containers to prevent debris or other materials from blowing out.
Combustible Trash & Refuse
• Combustible trash and refuse materials must be removed from the work area periodically, but at least once each day.
• Contractors are responsible for providing dumpsters or other approved containers for collection of combustible trash and materials.
• Colorado Springs Utilities’ garbage/refuse containers shall not be used without authorization of the Project Manager.
• Containers used for combustible materials must be stored at least 25 feet from any Colorado Springs Utilities building.
• Containers should be located to provide safe access for collection vehicles and minimize damage to landscaping.
• The Contractor will be responsible for any damage to the premises resulting from work performed by you or your company.
• Whenever possible, you should segregate and arrange for recycling of combustible construction materials.
Motor Vehicles
• Motor vehicles operated on Colorado Springs Utilities premises must obey all posted traffic and informational signs.
• Park vehicles in designated areas.
• Be sure your vehicles do not block an emergency exit or access to emergency equipment such as fire hydrants, sprinkler controls, etc.
• Parking in a fire lane is prohibited. Your vehicle may be towed and you will be responsible for all fees and charges if your vehicle presents a hazard.
• Vehicles used onsite should be in good condition. The use of horns or other equipment producing noise (compressors, etc.) should be limited near office buildings.
• Any contractor vehicles found to be leaking fluids or otherwise present potential hazards to Colorado Springs Utilities premises will be required to be removed immediately.
Incident Investigations
• Colorado Springs Utilities Safety & Health Office investigates all workplace incidents, whether or not there is an injury or damage to property.
• Contractors are responsible for reporting incidents to your management as required by your safety program.
• You must immediately report all incidents occurring on Colorado Springs Utilities property or project premises to the Colorado Springs Utilities Safety & Health Office and Project Manager. You must complete an incident investigation to identify the cause(s) and any action needed to prevent recurrence within 24-hours of the incident. Joint incident investigations with your safety representative may be required when deemed necessary by the Colorado Springs Utilities Safety & Health Office. The findings of our investigation will be available to your management by written request of the Safety & Health Office.
Reporting Hazards, Unsafe Acts, or Conditions
• Hazards you identify which are within the control of Colorado Springs Utilities should be reported to the Colorado Springs Utilities Safety & Health Office and Project Manager immediately. These hazards will be investigated and corrective action taken, when appropriate.
Hazard Communication
• Colorado Springs Utilities Hazard Communication Program facilitates the exchange of information on hazards, emergency procedures and safety precautions when working with hazardous chemicals or substances. As a contractor of Colorado Springs Utilities, you have certain responsibilities to ensure adequate communication of hazards you introduce into the workplace.
• Hazardous chemicals/substances include gases, liquids, solids and chemical mixtures.
• Contractors are required to notify the Colorado Springs Utilities Safety & Health Office and the Project Manager of any chemicals or substances you will be bringing onsite for use prior to your work.
• Material safety data sheets (MSDS) for each chemical/substance must be maintained onsite and made available to the Colorado Springs Utilities Safety & Health Office.
• All containers used to store chemicals/substances must be appropriately labeled in an easy to understand method such as the NFPA labeling system or other common methods.
• Contractors are required to immediately remove unlabeled or unauthorized chemicals.
• Contractors must provide adequate personal protective equipment for your employees when they work with or in areas containing hazardous chemicals.
• Chemicals may not be used in areas occupied by Colorado Springs Utilities personnel or visitors without approval of the Project Mnager or the Safety & Health Office.
• The Colorado Springs Utilities Project Manager will provide you information on chemicals/substances which may be present in your work area and the container labeling system used. Material safety data sheets are available in the work area where the chemical/substance is used, and online at Colorado Springs Utilities. MSDS or other information should be requested through your Project Manager.
• Contractors are responsible for informing your employees of the chemicals in their work area, the hazards (if any) and appropriate precautions.
• Storage of flammable and combustible substances should be limited to one day’s supply in safety cans, which have been recognized by a national testing organization such as an Underwriter’s Laboratory (UL) or Factory Mutual (FM).
• Appropriate precautions such as grounding/bonding and flame arrestors are also required when transferring flammable liquids.
• SMOKING IS NOT PERMITTED WHEN HANDLING HAZARDOUS CHEMICALS OR SUBSTANCES.
Chemical Spills
• All chemical spills must be reported even if you do not require any assistance to address the spill. You should identify the location of the spill and the substance, if known, and if medical assistance is needed.
• You should prevent others from entering an area of a chemical spill until the local emergency services arrive.
• Do not attempt to clean the spill unless you have been properly trained and have the necessary personal protective equipment and other materials.
Chemical/Substance Disposal
• You are responsible for the safe and legal disposal of all chemicals and substances brought and/or used onsite.
• No chemical or substance waste is to be placed in Colorado Springs Utilities refuse containers or released into the air, water or soil.
• Whenever possible, chemical recovery or recycling should be utilized.
• Chemical waste storage must be discussed with your Project Manager and Colorado Springs Utilities Environmental Services prior to generating any waste.
Environmental Protection
Colorado Springs Utilities is committed to preservation of the environment for future generations. The following is an overview regarding safe environmental performance:
• Contractors are responsible for maintaining a clean and safe environment while working on Colorado Springs Utilities projects.
• Contractors must comply with all local, state and federal laws and regulations regarding environmental protection.
• Whenever possible, construction debris and materials should be recycled rather than disposed of in landfills or by other means.
• Contractors must ensure nothing enters site storm drains.
• The use of unattended pumping or transfer operations is not permitted.
• Potential discharges to air, water or soil must be reviewed and approved by Colorado Springs Utilities Environmental Services.
• Contractors are responsible for properly characterizing all wastes generated through your project as determined by the Colorado Springs Utilities Environmental Services. Hazardous wastes must be transported and disposed of by properly licensed operators.
• Contractors are responsible for the clean-up and restoration of all spills or other environmental contamination caused or aggravated by your work or employees.
• Other practices and precautions may be required depending on your project.
Contractor Safety Guidelines Acknowledgement
Contractor _____________________________________________________________________
Address __________________________________ Phone ____________ Fax #_____________
License No. __________________________________________ Expiration ________________
I acknowledge receipt of the Colorado Springs Utilities Contractor Safety Guidelines. I have read the attached Contractor Safety Guidelines as they apply to contractors working for the Colorado Springs Utilities. I and all my agents, employees and subcontractors will abide by all the Guidelines while under contract with Colorado Springs Utilities. I will inform the contract employees of the content and requirements. I understand and agree that the Guidelines will be used as a reference and as a minimum standard of conduct. All contract employees shall do their utmost to ensure that any hazards identified will be eliminated immediately before proceeding.
Contract employees will also follow all applicable OSHA regulations and other industry guidelines which the work may be affected by. I understand that if any of the contract employees are found to be in non-compliance with this contractor safety program, or OSHA regulations, corrective action can be taken by Colorado Springs Utilities depending on the severity and/or frequency of the infraction, including immediate removal from the worksite and termination of the work contract.
Company: _________________________________________________________________
CEO or Designated Representative (print name): __________________________________
Signature: _________________________________________________________________
Date: _____________________________________________________________________
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.