Pearson Education



Contents

Bug Club in ActiveLearn Primary for new international customers (from 28/10/14)

1. Why Bug Club

2. The evidence behind Bug Club

3. Key features to shout about to NEW customers

4. Introducing the Bug Worlds

5. Will Bug Club work on an iPad?

6. Assessment in Bug Club

7. How Bug Club matches your curriculum

a. England

8. Competitor Watch: Readings Eggs (3P)

9. Competitor Watch: Oxford Owl (OUP)

Migrating existing customers to ActiveLearn Primary (apart from Turkey and Hong Kong)

10. The migration online

11. Migrating our existing Bug Club customers: FAQs

12. How to retain schools up for renewal in Autumn 14

13. How to explain migration to your schools

14. Different migration scenarios

Benefits of Bug Club

15. Benefits of Bug Club on ActiveLearn vs

16. Key changes for customers and ActiveLearn Primary.

ActiveLearn Primary Troubleshooting

Bug Club in ActiveLearn Primary for new international customers (from 28/10/14)

Why Bug Club?

Bug Club is the first whole-school reading programme that links books with an online reading world to teach today’s children to read. Combining rigorous pedagogy with fantastic design and cutting-edge technology, Bug Club provides the whole solution to teaching children to read in the 21st century.

Every book in the Bug Club family is available in print and online, and the combination of printed books, online books and integrated assessment can help every child progress in their reading.

Start with Phonics Bug for a firm foundation in phonics, then step across to Comics for Phonics, which combines 100% decodable readers with a fun comic format, to encourage independent reading. Move on to Bug Club books which combine phonic progression with a selection of context words to build reading stamina and engagement.

Engaging children in reading is at the core of Bug Club. It includes hundreds of books from some of the best children’s authors and illustrators, well-loved characters from trade books and TV, and a huge variety of fiction, plays, non-fiction, comics and photonovels. Whilst written to be entertaining and appealing, Bug Club books have also been carefully levelled, to support children in their early reading and guide them through to become enthusiastic and independent readers.

The online reading world

Bug Club includes a fantastic online reading world to help children improve their reading skills both at school and at home with exciting books and rewards, and a homepage for each child. For every single printed Bug Club book, there is an online version, meaning that children can access independent reading resources however they want to, whenever they want to. The online reading world also enables teachers to monitor every child’s progress, providing valuable evidence for assessment.

The evidence behind Bug Club

How schools are using Bug Club to develop a love of reading

Bug Club has been designed to appeal to a generation of children used to reading and playing online. It brings together printed books with an online reading world and is underpinned by a rigorous pedagogy and fine levelling.  

The following table summarises the research, case studies, independent reviews and efficacy that supports Phonics Bug and Bug Club. We’ve included some quick quotes too for ease of access!

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Research Paper Quotes/Extracts

|Clakmannanshire Study 1997. Supports Phonics Bug. 304 |The results: Astonishing! At the end of 16 weeks the synthetic phonics group|

|children in 13 Primary 1 (Reception) classes in Scotland |was reading words 7 months ahead of chronological age and was 7 months ahead|

| |of the control groups. |

| | |

|Independent Review: Supports Phonics Bug. |‘Online electronic resources can be customised by the teacher to match the |

|Marc Bowen |context and needs of each class’ |

| | |

| |‘Phonics Bug offers a comprehensive phonic development package that can be |

| |completed in as little as 16 weeks’ |

| | |

| |‘A broad range of high quality decodable texts’ |

| | |

| |‘High quality resources provide invaluable support to help busy teachers |

| |ensure they are effectively developing phonics within their classroom and |

| |have a lot of fun at the same time!’ |

|Create stimulating Phonics sessions: Phonics Bug case |The results: All of the children who used Phonics Bug retained 100% of the |

|study. Brookfield Infant School |phonemes they were taught and all went on to apply their newly acquired |

| |phonic skills to their reading and writing.   |

| | |

| |‘We have been delighted with the success of using Phonics Bug! It has |

| |enabled the children to access fast-paced and stimulating phonics sessions |

| |in a way that reflects their popular culture: using computers.’ |

| | |

| |‘The results have been fantastic! All the children have retained 100% of the|

| |phonemes taught and all have been empowered to apply their newly-acquired |

| |phonic skills to all aspects of their reading and writing’ |

| | |

| |Mrs Feneron, Head of Early Years, Brookfield Infant School, Kent, 2011 |

|Turning reluctant readers into bookworms: Phonics Bug |The results: By the end of year 2, Phonics Bug had helped all 3 boys make |

|case study. |significant progress. One boy, a virtual non-reader at the start of the year|

| |was working within Level 2A by the end of the year and achieved 2B in |

|Bishop Henderson Primary School, 2010 |writing. |

| | |

| |‘All of the children looked forward to the sessions and loved the videos |

| |that introduce each phoneme and make them memorable’. |

| | |

| |‘The children regularly experienced success in small steps and this |

| |motivated them to work harder!’ |

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Research Paper Quotes/Extracts

| |

|Tackling the summer dip in reading. Bug Club case |The results: None of the children using Bug Club dipped over the summer and 56% of |

|study: St Mary’s Academy |them made reading progress! |

| | |

| |(Parent) ‘It was good to know that we were practising reading books at the right |

| |level’ |

| | |

| |(Child) ‘Sometimes in the holidays I forget how to read, but this time I didn’t!’ |

|Building a reading for pleasure culture. Bug Club case|The results: Bug Club had the children ‘laughing, engaged and begging for more’. The |

|study: Bangor Central Integrated Primary School |teacher believes Bug Club is the answer to the issue of turning her reluctant boys |

| |into enthusiastic readers. |

| | |

| |‘The children have loved trialling the books and they loved the diversity of |

| |characters they came across in Bug Club’. There is a great variety of genre in |

| |fiction, non-fiction and comics’. |

| | |

| |‘A particular favourite was the Trucktown series. The boys loved the trucks and the |

| |girls loved the fact there was a girl truck just for them!’ |

|Building a reading for pleasure culture. Bug Club case|The results: Bug Club gave the children who were falling behind the confidence to |

|study: Great Heath Primary School |learn. One child moved from a very unconfident P8 to level 2B by the end of one |

| |school year using Bug Club. |

| | |

| |‘The child who was struggling behaviour is now much improved and he is generally |

| |willing to make an attempt at anything that is offered to him - including writing |

| |which was once a significant trigger for temper tantrums.’ |

|Building a reading for pleasure culture. Bug Club case|The results: The school’s comparative Early Years Foundation Stage e-profile scores |

|study: Lent Rise County Combined School, Bucks |for reading, letters and sounds showed a noticeable improvement compared to previous |

| |years. Pupils are progressing at a faster rate with their phonic decoding and sight |

| |recognition. |

| | |

| |I like Bug Club because it is fun (Madison, age 4) |

| | |

| |I like Bug Club because I like playing the games (Fin, aged 5) |

| | |

| |I get lots of points! (Charlie, aged 4) |

|Raising attainment using Bug Club e-books: Bug Club |The results: Before they started using Bug Club, only 65.9% of pupils were reading at|

|case study: Glebe Infant School |2B or above. At the end of KS1 assessments, 76% of children were recorded at 2B or |

| |above with 45% reaching level 3 in reading. |

| | |

| |‘The familiar characters like Ben 10 and Angelina Ballerina really grabbed their |

| |attention’ |

| | |

| |‘The online reading world was a real hit’ |

| | |

| |We were really impressed with the detailed online assessment tools’ |

| | |

| |‘The next step for us is to maintain this momentum and utilise the AF data that Bug |

| |Club produces more fully to enhance our APP assessments in reading’ |

|Independent Review of Bug Club by John Dabell |‘Teaching computer-savvy children to value reading’ |

| | |

| |‘Bug Club deserves gushing praise for its design and innovation’ |

| | |

| |‘Destined to lead the market and transform the way we teach reading’ |

| | |

| |‘This resource will make you glad you became a teacher’ |

Key features to shout about to NEW customers

iPad compatibility

• Bug Club is iPad compatible so that children can access it on the go: it can be used on the iPad 2 and up (on iOS 7) and the iPad Mini. This means that all of the pupil world (with the exception of the Games World pupil games) is accessible anywhere children are. They can read their favourite Bug Club title in bed, play a Grammar and Spelling Bug game on the bus, or spend their rewards in the Pit Stop at the end of the day.

• Bug Club is iPad compatible for teachers: teachers can now allocate eBooks over breakfast, and check children’s progress at home. Please note the Prepare and Assess and Phonics Bug Whole Class Teaching are designed to be used front-of-class and so are not iPad compatible.

Pupil area

• Fun select-your-own pupil Homepages which change at different key stages

• My stuff: for seeing resources that your teacher has allocated to you, and feedback on free-text activities

• Brilliant pupil reward schemes that children can choose from. No more single rewards that are bought there and then. In ActiveLearn Primary we have created the My Rewards area so that children can choose from the familiar Treehouse and Game Zone, as well as the Skate Shack, Race World and Sticker Factory. They can play all of these on their iPad (except for the Games Zone, which is built in Flash).

Allocating

• Whichever Bug Club service you use you can allocate pupil games and eBooks on the go, and they’ll instantly be available to children.

• All your resources are easy to find: you can refine the search by book band, phonics phase or National Curriculum objective to target what you need, when you need it.

• It’s easy to allocate books all at once, and you can use the Band Allocation Tool in the reporting area to get your children going with a book band’s worth of books right away

Reporting

• Teachers can see at a glance how their class is progressing in reading and phonics, as well as grammar, punctuation and spelling using the reporting tab. Each game or book children complete is given a RAG status to show whether they got the answer correct first time, or it took a couple of goes. Teachers can drill down to individual children to see more detail.

• Teachers can now see at a glance how children are performing on their Grammar and Spelling Bug games. The reporting screen shows how children perform on their last attempt at each game. A Red-Amber-Green score is given for each mini-objective.

• Teachers can view children’s written responses to comprehension questions in Bug Club and structured writing exercises in Grammar and Spelling Bug, give them a score, and provide feedback. In Bug Club, a link is provided at the point of marking which lists model comprehension answers for each Bug Club book.

Search

• Keyword search is so easy to use, with predictive search, and searchable by themes, it makes finding your favourite Bug Club titles so easy. If you are looking for resources across different brands e.g. support for work on commas in Grammar and Spelling Bug , and in Wordsmith, you can use the keyword search to pull these up and filter the search results.

• The search filter system now allows you to pinpoint by programme (Bug Club or Phonics Bug or Comics for Phonics) to understand what you’re using when

• Planning and Assessment guides are available online so teachers can access them wherever they are

• Finding resources is never easier: you can save books to My Files, or copy the URL link to access your favourite resources really easily

Administration - making your day-to-day life easier

• Bulk upload functionality means you can import your csv or excel list of children and teachers in a matter of minutes

• Teachers can quickly visit account and see what their pupils see. This is great for resolving any issues on the go.

• One click allows you to edit passwords, classes and groups at once.

Introducing the Bug Worlds

• The Bug World is the fourth pupil world option in ActiveLearn Primary, along with the Skate World, Future World and Abacus Race World

• There is one for Key Stage One and Key Stage Two.

• A lot of the areas of the World react to clicks: the balloon flies off, clicking on the bugs makes them move, and you can change the weather in the background using the ‘rain or shine’ dial.

• Look out for the DJ bug in the KS1 world. Hint: he’s playing ‘underground’ music!

Key Stage One Bug World

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Key Stage Two Bug World

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Will Bug Club work on an iPad?

Some of our legacy front-of-class elements have been developed in Flash and will not work on iPads, which are:

• Phonics Bug Prepare and Assess

• Phonics Bug Whole Class Teaching

• ‘The Games Zone’ reward scheme within the pupil world

All other key elements, from the Grammar and Spelling Bug games, to the 565 eBooks in Phonics Bug and Bug Club will work on iPads.

Bug Club iPad Compatibility

• Compatible with iPad 2, iPad 3, iPad 4, and iPad mini

• Operating System iOS 7.0 or above

• Internet connection whilst accessing the programme

• Using Safari browser via activelearnprimary.co.uk

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Bug Club is not compatible with any Android device. We are working on compatibility with only the most popular Android devices. When we have a date and confirmed models we will inform you.

Bug Club compatibility with smartphone devices:

Bug Club and ActiveLearn Primary are not recommended for use on smartphones.

Assessment in Bug Club

Bug Club provides lots of opportunities to assess how individual pupils and groups of pupils are progressing with their word reading and comprehension skills:

1. Online activities

Every Bug Club ebook contains activities which are linked directly to a specific literacy skill. Each activity is scored automatically when the child completes it and is scored on a red, amber or green scale depending on the result. This allows teachers to see at a glance where children are doing well and which skills they are struggling with, and allows teachers to give extra support where required to groups of children. An indicative picture of each child’s progress is built up as children use the programme and can be used to inform whether children are ready to progress to the next book band.

2. Finely levelled texts

All Bug Club books are banded in sequence to move children’s forwards in their reading with the right sized steps to develop essential reading skills. They progress higher than any other reading scheme, providing levelled reading material for your higher achievers.

3. Guided reading notes and photocopy masters

Every Bug Club title is accompanied by comprehensive guided reading notes and a photocopy master. Both these tools allow teachers to assess in a small group, and individually, each child’s understanding of the text being read and give ample opportunities for discussion and further learning.

4. Assessing without levels

AFs are not 'gone' in the new curriculum, rather schools can choose to assess in the way they see fit - AFs are one of the options that schools could choose to use. The AFs are not at odds with the new national curriculum, and they cover all the necessary literacy skills. As there is currently no alternative to AFs with regards assessment provided by the government Bug Club will continue to use AFs in the short term as they are familiar to teachers.

Bug Club & National Curriculum for England 2014

What does the new curriculum for reading say?

Key Changes

• The objectives for KS2 are now set out in 2 year blocks for lower and upper KS2 rather than in yearly chunks. There is no specifics on when to teach which element of the curriculum within a 2 year block.

• There are higher expectations for all children: from 2016 schools will be expected to get 85% of their pupils to a new more challenging attainment target in order that they are deemed to be "secondary ready".

Key Themes of the new National Curriculum

1. A focus on phonics in Key Stage 1

One of the key messages in the new curriculum is that phonics is still front and centre of teaching children to read.

The curriculum states that: ‘Phonics should be emphasised in the early teaching of reading…’ and other strategies for learning to read are actively discouraged.

What about letters and sounds?

Letters and sounds is not mentioned in the new curriculum and schools are instead given clear guidance on the sounds children should know by the end of year 1 and year 2. There is no prescribed order for teaching these sounds, and schools can follow the structure given by their chosen scheme – letters and sounds is one structure which our products follow, there are others and none are right or wrong, but you may see differences between our structure and that of other products.

2. Reading for pleasure is front and centre

Another key message of the new curriculum is that children should not just learn to read, they should become readers with a love and appetite for reading which will take them on a life-long journey of reading for pleasure.

3. Perfect performances are in the spotlight

The new curriculum has a big emphasis on children preparing and performing play scripts and poems at both key stages, stating that ‘all pupils should be enabled to participate in and gain knowledge, skills and understanding associated with the artistic practice of drama. Pupils should be able to adopt, create and sustain a range of roles, responding appropriately to others in role.’

4. Wide reading is important

Although the new curriculum does not have the prescription of which genre when associated with the previous curriculum there is still a requirement for children to ‘read widely across both fiction and non-fiction…’ and at specific genres are still mentioned for particular year groups:

• Year 1: key stories, fairy stories and traditional tales

• Year 2: fairy stories, traditional tales and non-fiction books with different structures

• Lower KS2: a wide range of books, including fairy stories, myths and legends

• Upper KS2: a wide range of books including myths, legents, traditional stories, modern fiction, fiction from our literary heritage and books from other cultures and traditions.

5. Comprehension is still key to understanding

Along with word reading and an emphasis on phonically decoding texts there is still a great emphasis on children’s comprehension in the new curriculum which states ‘children should develop a capacity to explain their understanding of books and other reading…’ Discussion is highlighted as a way develop comprehension skills in addition to reading widely, and there is an emphasis on reading aloud to children, and explaining the meaning of words before reading – particularly non-decodables - to increase vocabulary and awareness of grammar before the skills are developed in reading words independently or writing.

What’s changing with assessment in reading in England?

Phased-in implementation

Which curriculum children will be assessed on?

| |Year 1 |Year 2 |Year 3 |Year 4 |Year 5 |Year 6 |

|2013-14 |Outgoing |Outgoing |None |None |Outgoing |Outgoing |

|2014-15 |New |Outgoing |New |New |New |Outgoing |

|2015-16 |New |New |New |New |New |New |

The new SATs will come into play in 2016 which means the children who will be in Years 3 and 4 in the academic year 2013–2014 will be the first to sit them.

Key Changes to Assessment

• A baseline assessment will be introduced from Sept. 2015 and will be recognised as the point from which pupils make progress across their primary education.

Competitor Watch: Reading Eggs (3P Learning)

What is it?

Reading Eggs is an online literacy programme which is accessible via PC and iPad devices (on the website and via a native app). It is aimed at both individual parents/children and schools.

How does it work?

The format uses a linear progression through literacy lessons – the child takes a placement test then is started on the progression at the right point. They complete lessons which teach key literacy and language skills at their own pace and the lessons, depending on age, look at phonics, letter and word recognition, and comprehension on a book extract.

There is also a library of over 1000 ebooks for children to read at their discretion. For teachers there is teaching support in the form of lesson plans, books for IWB and notes on books, and teachers get feedback from comprehension quizzes at the end of the lesson.

The books are not levelled, the path for children is linear with little control for the teacher on where in the reading journey the child goes (they cannot jump steps or move children up and down), reporting is limited to a short comprehension test at the end of a lesson which gives a score, not detailed reporting on specific skills.

Marketing messages

• Learning reading skills is fun and motivating

• Diagnostic tests help place students at the correct level

• Available on iPad and Android

• Children can use at home and at school

• Reading Eggs provides teachers and parents with a simple “dashboard” to show each child’s reading progress.

Prices

| |Whole of BUG CLUB Price |Reading Eggs Price |

|Very Small School (>50) |£200 |£6 p/p x 50 = £300 |

|Small School (50-100) |£400 |£5 p/p = |

| | |£255 to £500 |

|Medium School (100-300) |£800 |£5 p/p = |

| | |£500 - £1,495 |

|Large School (300+) |£1200 |£4 p/p = |

| | |£1200+ |

Competitive Advantages of Bug Club

• Books are finely levelled unlike the reading eggs library titles

• Bug Club puts teachers in control – the path if linear and teachers can move children up and down book bands and assign appropriate titles as required

• Bug Club ebook activities link to literacy skills so teachers can build a meaningful indicative picture of how a child is progressing in their reading

• Bug Club is better value on a per pupil basis than Reading Eggs

Competitor Watch: Oxford Owl (OUP)

What is it?

A collection of OUP reader titles online which are accessible on iPad. Previously Owl was aimed at the home market and was free, however there is now a school version on offer which provides enhanced features and is tied in with school improvement and curriculum 2014 resources. The website states that pupil allocation is ‘coming soon’ (June 2014). It is no longer solely a reading resource, and reading appears to now be secondary to the school improvement materials, particularly in marketing messages.

How does it work?

We have no information currently on how the schools version of Oxford Owl will work, however it boasts a login for every child and the ability to assign books to pupils. There is no mention of reporting.

The current version of Oxford Owl which has now been rebranded as ‘for parents and children’ allows customers to sign up for a free account, select a book from an open book shelf of 250 ebooks and read through the pages with audio narration. There are quizzes which the child can answer but they are very simple and have no feedback. Schools can still use this free resource.

Marketing messages

• A growing library of School Improvement Pathways - a unique 4-step system to support effective school improvement across all your key curriculum and whole-school issues

• The best advice on Professional Development and Best Practice from leading experts

• Inspiring Teaching and Assessment Resources including tools and support for your Oxford teaching programmes.

• Growing collections of iPad-friendly eBooks, with pupil allocation coming soon!

Prices

• A one year subscription to the service is £499+VAT, there is no tiered pricing

• Free if you continue to access only the free ebooks through the parent website.

Competitive Advantages of Bug Club

• Bug Club gives each child a personalised reading experience, and books can be allocated according to a child’s reading tastes and abilities [this is coming to Owl but we do not know how the experience will compare currently].

• Bug Club is currently the only online reading scheme which has a broad suite of activities that link to literacy skills, and report progress back to the teacher allowing them to use their professional judgement to target specific skills and improve children’s reading on an individual basis.

• Bug Club has high-quality activities with audio at the lower levels. The clear and instant feedback means children always know how they’re doing and where they need to improve.

• Bug Club gives children the option of a read to me, but doesn’t impose it upon the reader.

• Bug Club in ALP gives each child an even more engaging reading experience through the choice of worlds and reward schemes.

Migrating current Bug Club customers into ActiveLearn

For all countries apart from Turkey and Hong Kong

The migration timeline

January 2015 – February 2016

The migration is going to start in January 2015. The current end date is February 2016.

Please note that we cannot predict when schools will move across. The process will evolve, so we cannot give you accurate timings. There is no fast lane for customers, please allow the Transition Team to invite customers when they’re ready.

This timeline is our current estimate. We are leveraging as many technical, automatic solutions, and creating a new team to try and accelerate the timeline. Please do not overpromise schools that ask: we do not want to put you in an awkward position of promising a quicker migration than we can deliver.

Migrating our existing Bug Club customers: FAQs

Why can’t existing customers use Bug Club in ActiveLearn Primary?

Although Bug Club in ActiveLearn is live for sale in September 14 we need time to prepare and test how we bring existing customers across to ActiveLearn Primary.

Bug Club Champion schools asked us for their data to be set-up in ALP….

We interviewed 15 Bug Club schools in February 2014 about what they needed from their migration:

• 15/15 schools preferred to wait in order to ensure the data they’ve put into Bug Club is carried across to the new website

• All schools insisted on the following data moving across to the new version of Bug Club:

o Children’s and teacher’s usernames and passwords

o All book allocations

o Access to reporting on books children have already read

So we’ve given them all of the above.

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Which customers move across first?

We’ve segmented Bug customers three ways:

• By value, so that those who’ve invested most in Bug are treated first

• By RAG status, so that we move across those most at risk of non-renewal (our red and black customers)

• Whether a customer is already on ActiveLearn Primary or is only on

We will be moving our high value and poor usage customers first, as they are at most risk of not renewing their subscriptions.

Do encourage customers to respond to their golden ticket – that way they will move quicker than schools who do not respond to their email.

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Why can’t a company like Pearson do this any faster?

In order to save schools time and effort, we’re keen to make sure the minute a school moves to ActiveLearn Primary all their children and teachers data is there, and they’re ready to continue reading. We know that this can be a disruptive process for teachers, and they want to choose and control when they move across, so we’ve given them a choice of dates.

The transition involves time to ensure we do not affect the performance of either of the sites (we’re moving on average 10,000 eBooks per school) which would risk a slow response time for schools using either sites.

We are investigating all possible avenues which will speed up the migration. We have already secured funding for a specific migration tool, an automated calendar booking process, plus a tool to move subscriptions to make this process as quick as possible, and remove the opportunity for human error.

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When will a school I manage migrate?

We cannot give estimates for specific schools, as this is a process that we need to review. We do not want to put you in the position of overpromising. Imagine being told you’re likely to migrate in April when it’s actually July…

How to retain schools up for renewal in Autumn 14

For schools that:

• are genuinely at risk of not-renewing in Autumn term 14

• their renewal is due from 1st September to 31st December 2014

• they cite iPad compatibility as the reason behind not renewing

• are happy to move onto activelearnprimary.co.uk without any data, and cannot be persuaded to renew and have a managed migration

Please forward these onto mark.bodle@. A new subscription to their subscriptions in Bug Club on ActiveLearn Primary will be set up.

Warning: customers will not have any usernames or passwords brought across, any classes set up, or book allocations moved. They will in effect be a new customer to Bug Club.

Please do not proactively recommend this route to customers, it does not offer the level of customer satisfaction that our migration service does.

How to explain Migration to your schools

Use this script when a school asks whether they can be migrated or not - this may be during an appointment for another brand or a school may contact you!

We will not be asking you to actively encourage a conversation with a school around migrating their Bug Club on existing platform on to BUG CLUB in ActiveLearn Primary. This is the task of Transition team.

The reason for this is that we can only make broad predictions as to how long it will take us to contact and book in the migration for Bug Club schools we will not be giving out names more than a month in advance. Imagine being told you’re likely to migrate in April when it’s actually July…

However you may come across a situation where a school asks you about migration - here is the response that we suggest you give

• Confirm to them that from January 15 we will be in the process of moving schools from the existing platform to a new platform (or website) called ActiveLearn Primary this new site will allow you to access you eBooks on iPads. You cannot currently access eBooks on iPads because this website was built using Flash technology which is not compatible with Apple devices.

• Explain to them we have carried out research with Bug Club schools about how they wanted to be supported during this migration. Schools fed back that they want all pupil & teacher data brought across and their allocations of eBooks to pupils to be set up in the new site. The transition includes this option to transfer all of schools data

• To ensure every school has a smooth transition we will be moving schools across one by one.

• Explain to them that this process is going to take up Feb 2016 to complete

• Reassure them that they will contacted by email in due course and given the opportunity to migrate however they will not be able to request to move until they are invited. (give them the subject line of email and where it will come from)

• Also let them know that from Jan 15 they will automatically receive another 44 Comics for Phonics eBooks from lilac to green - free of charge!

In the meantime, please use this opportunity to discuss the following with them:-

• how they are using Bug Club throughout the school

• are all teachers using and engaged with Bug Club, if not suggest ways they might encourage them by giving examples of other schools who use BUG CLUB across the whole school

• the impact that this is having on their pupils reading.

• Identify if there are any areas where they might need support

• or if there is any functionality they are either not using or not aware of

• make them aware of any additional strands of Bug club that they might not be aware of ie Grammar & Spelling Bug/Phonics Bug

Different scenarios for Bug Club migrators

Although we are not asking you to actively encourage a conversation with a school around Bug Club migration, there will be scenarios when you will need to explain how migration may work for them. So here are some examples of these instances and how you will need to respond to them

Scenarios

Scenario 1

St Longterm User of Bug Primary school -

• This school has renewed their core Bug Club subscription for 2 years now.

• Their RAG status is predominantly Green. You are speaking to them in October and their renewal date month is the following July. They do not have any other services in ActiveLearn Primary (ie no Abacus/Wordsmith/Rapid)

• They have been told on a recent training course that Bug is now iPad compatible what do you say?

• Confirm to them that from January 15 we will be in the process of moving schools from the existing platform to a new platform (or website) called ActiveLearn Primary this new site will allow you to access you ebooks on ipads. You can not currently access ebooks on ipads because this website was built using Flash technology which is not compatible with Apple devices.

• Explain to them the we have carried out research with Bug Club schools about how they wanted to be supported during this migration. Schools fed back that they want all pupil & teacher data brought across and their allocations of ebooks to pupils to be set up in the new site. The transition includes this option to transfer all of schools data

• To ensure every school has a smooth transition we will be moving schools across one by one.

• Explain to them that this process is going to take up Feb 2016 to complete

• Reassure them that they will contacted by email in due course and given the opportunity to migrate however they will not be able to request to move until they are invited. (give them the subject line of email and where it will come from)

• also let them know that from Jan 15 they will automatically receive another 44 Comics for Phonics ebooks from lilac to green - free of charge!

In the meantime, please use this opportunity for Account Management by discussing the following with them :-

• how they are using Bug Club throughout the school

• are all teachers using and engaged with Bug Club, if not suggest ways they might encourage them by giving examples of other schools who use BUG CLUB across the whole school

• the impact that this is having on their pupils reading.

• Identify if there are any areas where they might need support

• or if there is any functionality they are either not using or not aware of

• make them aware of any additional strands of Bug club that they might not be aware of ie Grammar & Spelling Bug/Phonics Bug

Scenario 2

St Red on the RAG Primary School -

• This school adopted core Bug Club subscription in January 14.

• They adopted Abacus in June 14 and had their training for this in September.

• They have just advised you that they have invested in iPads in school. Their RAG status is predominantly Red. You are talking to them in October 14.

• They have become aware that Bug Club is available in ActiveLearn Primary for new customers. They are adamant they will decline in January if they are not migrated across. What do you say?

You would begin by saying all of the above in Scenario 1!

• However, if they confirm to you that iPad incompatibility is the reason why they have not been fully engaged with Bug Club and it is not likely that they will renew their subscription in March unless they will be able to access Bug Club on iPads.

You can offer them the option of fast tracking in January 2015 (if you haven’t already allocated all 10 of your fast-trackers!).   If they take this option, they will receive an email inviting them to book a date to migrate on a calendar. They will be sent reminder emails leading up to this date with suggestions on what to do on the day and how to communicate this to their pupils/parents.

On the day of the switch over their existing Bug Club login will cease to work and BUG CLUB in ActiveLearn Primary will be active. Their allocations, usernames and passwords will move across.

Scenario 3

St Phonics of Manchester Primary

This school bought Phonics Bug Whole Class Teaching and Phonics Bug eBooks with Match funding and their subscription does not expire until 2017. They have since bought Prepare and Assess.

Their RAG status is Red.

They have contacted you because they want to add Bug Club Key Stage One to their subscription and they have heard that Phonics Bug is available on iPads- what do you say?

You would begin by saying all of the above in Scenario 1!

In the meantime to add to their subscription, they would add it to their existing account on . Do reassure them that any data they put into this platform will be transferred to activelearnprimary.co.uk.

If the school absolutely insists on having Bug Club in ALP then we can not deny them that. However, you must point out that they will have no data set up in ActiveLearn Primary and will have children and teachers logging onto two different platforms.

In addition to this you would explain that Phonics Bug Whole class teaching and Prepare and Assess is a resource that has been created to use front of class to support their phonics teaching and assessment and therefore the view they will see on ActiveLearn Primary will be no different and they will not be able to access WCT or Prepare & Assess on iPad.

Scenario 4

Ladybug Primary

This school is a good user of Bug Club but have contacted you to say they will not renew unless they can access Bug Club on iPads. They have no other services on ActiveLearn Primary and their renewal is up in October 14.

Again - you would begin by giving them the same explanation as in Scenario 1

However if they do insist they will decline their sub you can offer them the opportunity to move across with no data.

This means that their access to Bug Club in ActiveLearn Primary will be turned on BUT none of their data (pupils/teachers/classes/group/allocations) will be moved across. They will in effect be a new customer to Bug Club.

Please forward these onto internal sales. A new subscription to their subscriptions in Bug Club on ActiveLearn Primary will be set up.

Warning: Please do not proactively recommend this route to customers, it does not offer the level of customer satisfaction that our migration service does. This is a last resort for customers who refuse to wait for migration.

Scenario 5

St We Have everything Primary

• This school have both Wordsmith and Abacus on ActiveLearn Primary. They also have Bug Club core, Grammar and Spelling and Phonics Bug on match funding.

• They are happy with using both platforms but have noticed the Bug Club logo on ActiveLearn Primary is greyed out. They want to know why they can’t access Bug Club on ActiveLearn.

• They aren’t due for renewal until June 2015.

• They are concerned because they have a lot of pupil and teacher data in Bug Club and want to know what would happen in the migration process. What would you say?

Yet again start by giving them the explanation from Scenario 1.

As their subscription doesn’t end until June 2015, they may well be migrated across with their data and be happy before their renewal.

Benefits of Bug Club on ActiveLearn Primary vs.

We are all familiar with the benefits of the Bug Club programme, but here is a handy reminder and notes on how they measure up against the new platform:

Bug Club on ALP

|X |iPad compatible |

|X |Child-centred new pupil world |

|X |Single log in for all primary services |

|X |(for child) Abacus, Bug, WS, Rapid all in one place |

|Independent Learning |Independent Learning + |

|Rewards |Rewards + |

|Existing functionality |New functionality (improved allocation and administration to save teachers |

| |time) |

|A great online solution (PC only) |A great online solution (available everywhere - read anywhere!!) |

|Matched to new curriculum (SPAG) |Matched to new curriculum (SPAG) |

|Supports year one Phonics test |Supports year one Phonics test |

|Parent/home link |Extended parent/home link due to iPad compatibility |

|Save money on lost books |Save money on lost books |

|Appeals to reluctant readers (boys) |Appeals to reluctant readers (boys) |

|PD support |PD support |

|Phonic based |Phonic based |

|Learner at the heart |Learner at the heart |

|For tech savvy kids |For tech savvy kids+ |

|Fine levelling |Fine levelling |

|Proven (efficacy) |Proven (efficacy) |

|Planning and assessment |Planning and assessment |

|Fun! |Fun!++ |

|Trade characters |Trade characters |

|Activities |Activities |

|Love reading |Love reading |

Key changes for customers between and ActiveLearn Primary

|Area |Changes, Bug Club in ActiveLearn: Positive |

|Admin |Teachers can create and edit other teachers and amend classes, so there’s no more need to share classes. |

| |Teachers can quickly visit accounts and see what their pupils see. This is great for resolving any issues on the |

| |go. |

| |Teachers can bulk edit passwords, classes and groups. |

|eBooks |eBooks can now be accessed on iPad2 and above (including iPad mini and iPad Air using iOS7 and above.) |

| |The inside cover of every book is now included in the eBook with tips for parents. |

|Child experience |The child can personalise their own pupil world, choose from a range of reward schemes and save up their coins to |

| |spend when they want. |

|Search |Easier to refine search by service and part of Bug Club. |

| |Planning and Assessment guides are now online and included as part of the subscription. |

| |Powerful and predictive keyword search based on how Google operates makes it easy to find resources quickly. |

| |There’s a URL link to every book or resource, and you can add books to My Stuff for easy access. |

|Allocation |It’s now very easy to deallocate books in bulk from multiple children - which was not possible in Bug Club. |

| |There’s an option to prevent reallocation of previously set work. |

|Grammar and Spelling Bug|You can now allocate a whole unit to children, so it’s much easier for children to start practicising that |

| |particular National Curriculum objective. |

| |You can now retrieve reporting data on children’s performance in the Grammar and Spelling Bug games. Children’s |

| |performance in each game is recorded, allowing teachers to identify areas for development, and when to move |

| |children on. |

| |Teachers can view children’s focussed writing activities via a flagged message, quickly mark using RAG, and send |

| |feedback to the pupil. |

Potentially negative changes in ALP

Internal facing only. You may want to be aware of these changes, but we don’t recommend that you highlight them.

|eBooks |The functionality to edit the text could not be replicated in HTML5. |

|Search |You are no longer able to filter your search by Reading Recovery levels. These are however still displayed next |

| |to each book. |

|Reporting |You can no longer toggle between AF level and Skills Progression. |

|Pupil view of resources |In ALP the number of resources that children can view is no longer limited to 5 as it was in Bug Club. |

ActiveLearn Primary Troubleshooting

Browser recommendation

Pearson strongly recommends using Google Chrome (google.co.uk/chrome) or Mozilla Firefox (firefox#desktop) web browsers. If schools prefer to use Internet Explorer they will need at least IE9 in order that any HTML5 content will work.

When using iPads use the Safari browser to access ActiveLearn Primary.

Here are some simple suggestions if customers are having any problems with a) viewing or downloading resources b) accessing the ActiveLearn Primary site content.

Firstly, go to activelearnprimary.co.uk

Click on the “Will this work on my computer” button which can be found on the login page and follow the easy on-screen instructions to ensure their computer is set-up in a way that will allow them to use the site.

If they’re having problems opening PDFs: check that they have the latest version of Adobe Reader. They can google “latest version of Adobe Reader” to find and download the latest version.

If they’re having problems with eBooks not opening its highly likely the pop-ups are blocked. See the factsheet on pop-up blockers for guidance on this.

4) If customers are using Internet Explorer and having trouble:

They need to turn on Compatibility View.

·   With ActiveLearn Primary open, go to ‘Tools’ (if the Tools tab is not visible press the ‘Alt’ key on keyboard)

·   Select ‘Compatibility View Settings’

·   Copy and paste   into the box and click ‘add’ then close the window.

5) Clearing the cache:

Firstly try a forced refresh, by pressing Ctrl+F5, to see if this makes any difference. If not, it may be necessary to clear the cache:

a. To clear the cache on a Windows PC, simply press Ctl+Shift+Delete to bring up the Delete Browsing History option in the browser. From here they can delete the appropriate history files.

b. To clear the cache on an Apple Macintosh machine when using Safari, click the Safari menu and select ‘Empty Cache’, then click ‘Empty’. If they are using any other web browser, the command is Shift+Command+Delete (to bring up the Delete Browser History option) where they can then delete the appropriate history files.

eBooks not opening? Check the pop-up blocker settings

Changing pop-up blocker settings is straightforward, but differs for each web browser and for iPad users. Below are instructions for:

• Internet Explorer

• Firefox

• Google Chrome

• Safari (on a Mac)

• Safari (on an iPad)

Turning off your Pop-Up Blocker

When using some resources, such as Bug Club books, Pop-Up Blocker will need to be turned off, as the resources open in a new window.

To change Pop-Up Blocker settings, please follow the below instructions:

In Internet Explorer, go to “Tools” (if the Tools tab is not visible press the “Alt” key on your keyboard). Select “Pop-up Blocker” then “Turn off Pop-up Blocker”:

[pic]

In Chrome, go to the following web address: chrome://settings/content. Scroll down to “Pop-ups” and select “Allow all sites to show pop-ups”:

[pic]

In Firefox, go to “Tools” (if the Tools tab is not visible press the “Alt” key on your keyboard) then select “Options”:

[pic]

Click on "Content” then untick “Block pop-up windows”:

[pic]

In Safari, go to “Safari” and select “Preferences”. Select “Security” then untick “Block pop-up windows”:

[pic]

Clearing the Cache

Once you have disabled the Pop-Up Blocker, you may find that resources are still not opening.

Firstly try a forced refresh, by pressing Ctrl+F5, to see if this makes any difference. If not, it may be necessary to clear your cache.

Note: for both Windows & Apple Macintosh browsers, you do not have to clear your saved passwords, auto-filled data, download history, unless you want to etc.

To clear your cache on a Windows PC, simply press Ctl+Shift+Delete to bring up the "Delete Browsing History" option in your browser. From here you can then delete the appropriate history files.

Internet Explorer:

[pic]

Chrome:[pic]

Firefox:

[pic]

When using Safari, click the Safari menu and select “Empty Cache”, then click “Empty”:

[pic]

[pic]

If you are using any other web browser on your machine, the command is Shift+Command+Delete (to bring up the "Delete Browser History" option) where you can then delete the appropriate history files.

Allowing Pop-Ups on iPad

To enable pop-ups on iPad, select “Settings” on the main screen:

[pic]

Scroll down the left-hand menu to “Safari” and select it:

[pic]

Beside “Block pop-ups” on the right-hand part of the screen, there will be a switch. Drag this switch to the right. It should turn from green to white:

[pic]

Finally, scroll down further to “Clear cookies and data”. Click “Clear” in the pop-up that appears:

[pic]

Even after you have enabled pop-ups in Safari, a prompt like this will appear when you try to open resources on an iPad:

[pic]

Click “Allow” to allow the resource to open in a new window. If you click “Block”, you will not be able to view the resource.

If you continue to have problems after following these instructions, try restarting your iPad.

6)  If they are still having problems accessing some areas of the site or downloading content then they’ll need to ensure that has been added to their school network list of  ‘Trusted Sites’ (especially if they had set restrictions previously). They’ll need to contact their own school’s network technician or, if their school’s internet connection is provided by their Local Education Authority, they’ll need to contact their LA ICT contact and ask to add the above website URL to their exceptions/trusted sites list as well.

If this doesn’t resolve their issues then the customer will need to contact the digital support team:

digital.support@ or 0845 313 8888

Office Hours: 8.30 - 17.30 Monday to Friday (excluding bank holidays)

Note: They may require admin rights to edit settings. Their network technician should be able to apply these changes on the school network. However, some settings might still be controlled or overridden at a Local Education Authority level.

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