Inside PDD - Phoenix, Arizona

Inside PDD

January 2020

Happy New Year! I hope you all had a great holiday season as now we are kicking off 2020 full steam. As many of you know, City Council approved the addition of 15 new positions! Those positions will directly impact the large workload we have with plan review and inspections and will help staff meet deadlines and keep our customers happy and moving forward. We had a great end to 2019. Thank you to the ERC Committee for their work on the Winter Event and a big congratulations to the winners and nominees of the Trendsetter and Foundation Awards. These are important recognitions that come from your peers and your managers and they really show the team spirit of PDD Staff. We again had a big CSFD year, exceeding our goal once again. I am always amazed by the work our staff puts into this event and am proud of our accomplishments. Thank you to Jazmine Braswell and Angie Holdsworth for co-chairing this year. We are taking major strides in the ShapePHX project . Thank you to staff who are meeting milestones and the staff who will advocate for the changes we will see in the near future. Have a great start to the year and my door is always open. Alan Stephenson Director PDD

The SHAPE PHX project kick-off event was held on November 14th, 2019. Accenture and BasicGov are onsite working with the SHAPE PHX team and PDD subject matter experts. The vendor teams have taken up residence on the fourth floor with the IT section. The teams have completed deliverables for the Project Launch, Project Schedule, and the Project Management Plan. Functional, Technical, and Data Conversion workshop are scheduled through February 2020.

The Organizational Change Management team is wrapping up the project Communications Plan and has completed the recruitment for Change Advocates. The Change Advocates will be responsible for acting as inter-departmental liaisons and offer bi-directional communication and serve as leaders influencing their peers. Please look forward to the SHAPE PHX Vendor Open House, on Tuesday, February 25thlocated in the PDD IS area on the fourth floor. This is your opportunity to meet the team that is working on the project. We look forward to seeing you there!

UPGRADE TRAINING SESSIONS

Management Services team provided 54 training sessions during a 3-week period for all counter staff to attend. Training sessions included an overview of the new Qmatic layout, services identified, and a reference guide (cheat sheet) for users. 107 Attendees

The upgrade will consist of a brand-new look, while incorporating and identifying counter services provided to our customers.

QMATIC Support & Training Team ? Angela Tellez, Kevin Valdez, Janala Jackson, Steven Rodriguez

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TRENDSETTER AND FOUNDATION AWARDS ERC "SNOW DAY" WINTER EVENT

Trendsetter Award Winners

Stephen Dudley, Mike Ornoski, Robert Runge Don Brown Brad Mecham Mike Billingsley

Sal Gonzales Steve Carter Hans Harmbasic David Amiri Steve Petrie

Foundation Award Winners

Amos Reed and Lisa Hertzog

TRENDSETTER NOMINEES

Josh States Bob Gawry Raul Rocha Stephen Loper James Mayes Jim Paganelis

Jason Blakely Mike Grubbs Lisa Hertzog Derek Fancon Elaine Noble Melanie Hanks

FOUNDATION AWARD NOMINEES

Don Councilor Max Enterline Seth Starks Ericka Finbraatten John Baxter

PDD EXCEEDS CSFD GOAL! CONGRATS!

CSFD Co-Chairs Jazmine Braswell , Angie Holdsworth and Alan Stephenson

Congrats PDD staff on another successful CSFD Campaign! Our department raised $46,860 exceeding our goad of $44,000! As whole, the city raised $652,980.

We had some great packages this year for the drawings including the Home Safe Package, Outdoor Package, Camping Package and the Best of Arizona Package!

Alyssa Villarreal was honored with the citywide CSFD Shining Star Award! WOW!

Thank you to all who donated money and time to making CSFD a success.

Hands and Hearts Fair

City Manager Ed Zuercher presents Alyssa Villarreal with the "Shining Star" Award

City of Phoenix Career Exploration Fair One Employer, Many Opportunities

Wednesday February 26th Burton Barr Central Library, 3-5 p.m.

Contact LaTasha Brozman for more details.

602-495-6730

Latasha.brozman@

What does it take to work for the city of Phoenix? What kinds of jobs are available?

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Contact Renee Blakley, Sam McAllen or Miguel Victor with questions! Renee.blakley@, Samuel.mcallen@, Miguel.victor@

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