Windows NT Installation for the Profile XP
Windows NT Emergency Repair Procedure for the Profile XP
Please read the following:
This is a destructive process to all configuration and software that you have installed and should be done only as a last resort to repair the operating system.
Before You Begin You will need the following:
The Operating System Emergency Repair Procedure
A copy of Windows NT4.0 on CD-ROM
Properly CURRENT Emergency Repair Disk for your system
ATI 3D RAGE Pro Turbo Video Driver
Content Share CD-ROM
Profile XP Software CD-ROM
You may also need any other software such as:
NetCentral Enterprise
Time Delay
3rd party software
Profile XP Operating System Emergency Repair Procedure
Part 1: Emergency Repair Overview
Part 2: Emergency Repair Process
Part 3: Install Service Pack 3 and the Y2K Fix
Part 4: Install and or Configure the Video Driver
Part 5: Install Internet Explorer 5.01
Part 6: Load Profile XP Software
Part 7: Profile XP Manuals
Part 8: NetCentral Enterprise
Part 1: Emergency Repair Overview.
Windows NT 4.0 Repair:
This procedure repairs system and or registry files. It will also blow away any files or programs not on the original Windows NT CD-ROM. This means the Service Pack, Y2K and any software that has been installed into the C:\winnt directory and folders.
The process uses a setup.log and C:\repair to compare the current operating system to the original installation. Any files that are not listed or have a different date are considered to be corrupt and will be replaced.
If you repair only the registry hives then no harm no foul.
The damage is done when the system files are repaired.
WARNING: The repair process will repair the system and configuration to the point of the last update to the Emergency Repair Disk!
Service Pack 3 and Y2K Fix:
The service pack and y2kfix programs must be reloaded if you have repaired the system files.
Video Driver Installation:
The video driver is installed after the service pack has been reinstalled because it will be corrupted by the service pack installation if the repair all option is selected.
One of three conditions will exist after the Service Pack is installed: the driver will return OK, the display driver can be reconfigured in which case you just reset it; or the driver is corrupted and requires reinstallation and configuration.
Internet Explorer 5.01:
Ie5 will most likely be corrupted also by the Service Pack installation. Simply reinstall it and that will resolve any problems with ContentShare or NetCentral operation.
Profile XP Software:
The kipmdrv.sys file should still be installed properly so you only require one load of the Profile XP software.
Should you encounter a failed load due to an Open Service Error, check to ensure that SNMP Trap Service is stopped and reinstall the Profile software.
NetCentral Enterprise:
If you are running NetCentral Enterprise on the Profile XP you will need to reinstall it since any time you load Profile XP software you will install NetCentral Light.
Part 2: Emergency Repair Process.
Modify the system BIOS to use the CD-ROM as the first boot device.
1. Power on the Profile XP
2. On the first monitor screen press the F2 key to enter setup
3. Use the right arrow key to move to the boot menu
4. Use the down arrow key to select the Third Boot Device (ATAPI ROM Drive)
5. Press the plus key on the numeric keypad two times to move the CD-ROM drive to the top of the boot list (First Boot Device)
6. Put the Window NT 4.0 CD-ROM into the CD-ROM drive
7. Press the F10 key to save and exit
8. Make sure that Yes is highlighted in the save configuration and exit now window
9. Press the Enter key
10. When asked if you want to learn more, setup, repair or quit, type r to perform the Emergency Repair
11. The following menu will appear
[X] Inspect registry files
[X] Inspect startup environment
[X] Verify Windows NT system files
[X] Inspect boot sector
Continue (perform selected tasks)
12. Leave all choices selected and then highlight Continue (using the arrow keys) and then press Enter.
13. The IDE CD-ROM (ATAPI 1.2)/PCI IDE Controller will be recognized
14. Press Enter to continue
15. A window will now appear that discusses DOS file systems and the disk size.
16. Press Enter
17. Press Enter if you want to use the Emergency Repair Disk (ERD) or ESC to use c:\winnt\repair
Note: If you select to use the hard disk, the program will report that it has been found or not. If not, then you must use the ERD.
18. The hard disk will be examined for corruption
19. Now the registry repair choices will appear if you left Inspect registry files selected (in step 3 above).
[X] SYSTEM (System Configuration)
[X] SOFTWARE (Software Information)
[X] DEFAULT (Default User Profile)
[X] NTUSER.DAT (New User Profile)
[X] SECURITY (Security Policy and SAM (User Accounts
Database)
Continue (perform selected tasks)
20. Select the keys you wish to restore by entering X between brackets (using the Arrow and Enter keys)
21. When you have selected your tests, highlight Continue using the arrow keys
22. Press Enter to Continue
23. As soon as the Emergency Repair Process identifies a missing, corrupt or not an original file it will notify you.
24. Type a to select Repair this and all others
25. When the process finishes it will notify you
26. Remove the CD-ROM and any floppy disk
27. Press Enter to restart the computer
Modify the BIOS to use the Hard Disk drive (HDD) as the boot drive.
28. On the first screen hit the F2 key to enter setup
29. Use the right arrow key to move to the boot menu
30. Use the down arrow key to select the First Boot Device (ATAPI CD-ROM Drive)
31. Press the minus key on the numeric keypad two times to move the CD-ROM drive to the Third Boot Device position in the boot list
32. Press the F10 key to save and exit BIOS
33. Make sure that Yes is highlighted in the save and exit window
34. Press the Enter key to restart you computer
35. Logon as the administrator
Part 3: Install the Service Pack and Y2K Fix
During the installation procedure you will install the programs and also copy the Service Pack and Y2K Fixes onto the C: drive for future use if necessary.
1. Insert the Profile XP software CD into the drive
2. Left mouse click Cancel in the CD Launcher window
3. Right mouse click the Start button
4. Left mouse click Explore
5. Left mouse click C:\i386
Note: If you do not have an i386 directory on the C: drive then you will need to copy the file from a CD-ROM of Windows NT 4.0 onto the drive for use in the future.
The i386 directory is used for services and protocols during installation of networks and is useful to have available.
6. In the File menu select New then Folder
7. Change the name of the folder from New Folder to nt40
8. Locate and double left mouse click Profile_xp_softw(F:)
9. Double left mouse click nt40spc folder
10. Right mouse click the folder titled full to bring up a menu
11. Left mouse click copy
12. Right mouse click C:\i386\nt40 to bring up a menu
13. Left mouse click Paste
14. Close the Explorer window
15. Left mouse click the Start button
16. Left mouse click Run
17. In the Run window enter the path
c:\i386\nt40\full\update
18. Left mouse click OK
19. Left mouse click Next in the Welcome window
20. Left mouse click Yes to Software License Agreement
21. Left mouse click Next to install the Service Pack
22. Left mouse click Next to Yes, I want to create an Uninstall Directory
Note: If you get a window about a previous uninstall directory, left mouse click Yes to overwrite files.
23. Left mouse click Finish to Install the Service Pack on your computer
Note: If a window indicates newer files exist left mouse click no to all on overwrite to keep the newer files.
24. Left mouse click OK to Windows NT Service Pack Setup window
Note: The system will automatically reboot itself at this time.
25. Login as the administrator
26. Close any windows that are open
Copy and Install the Y2K fix.
1. Right mouse click the Start button
2. Left mouse click Explore
3. Locate and double left mouse click Profile_xp_softw(F:)
4. Right mouse click the nt40sp3y2k folder to bring up a menu
5. Left mouse click copy
6. Right mouse click C:\i386\nt40 folder to bring up a menu
7. Left mouse click Paste
8. Close the Explorer window
9. Left mouse click the Start button
10. Left mouse click Run
11. In the Run window enter the path
c:\i386\nt40\nt40sp3y2k\y2kfixi
12. Left mouse click OK
13. Remove the CD-ROM
14. Left mouse click OK to Windows NT Hot Fix Setup window
Note: The system will automatically reboot itself at this time.
15. Login as the administrator
16. Close any windows that are open
Part 4: Install and or Configure the Video Driver.
You may or may not have to reinstall the video driver.
If when the system reboots the display returns to SVGA mode skip Part 4 and goto Part 5: Install Internet Explorer 5.01. If not, first try to configure the display if that doesn’t work, then you will need to reinstall the adapter.
Driver configuration:
1. Double click My Computer on the desktop
2. Double click Control Panel
3. Double click the Display icon
4. Left mouse click the Settings tab
5. Left mouse click OK to invalid Display Settings if a window pops up
6. Change Desktop Area to 1024 X 768 pixels
7. Change Refresh Frequency to 72 Hertz
8. Left mouse click Test
9. Left mouse click OK to Testing Mode
10. Left mouse click Yes to see bitmap properly
11. Left mouse click Apply
12. Close all windows
13. Reboot the system
Driver Installation:
1. Double click my computer on the desktop
2. Double click Control Panel
3. Double click the Display icon
4. Left mouse click the Settings tab
5. Left mouse click Display type button
6. Left mouse click the Change button
7. Left mouse click Have Disk
8. Enter A:\nt40
9. Insert the floppy disc with the ATI video driver
10. Left mouse click OK
11. Locate and single Left mouse click ATI Technologies 3D RAGE PRO TURBO
12. Left mouse click OK
13. Left mouse click Yes to Third-Party Drivers
14. Left mouse click OK
15. Left mouse click Yes to successfully installed
16. Left mouse click Close
17. Left mouse click Close on Display Properties
18. 10.Remove the floppy disc
19. Left mouse click to restart your computer
20. Login in as the administrator
21. Close all windows
22. Double click My Computer on the desktop
23. Double click Control Panel
24. Double click the Display icon
25. Left mouse click the Settings tab
26. Left mouse click OK to invalid Display Settings
27. Change Desktop Area to 1024 X 768 pixels
28. Change Refresh Frequency to 72 Hertz
29. Left mouse click Test
30. Left mouse click OK to Testing Mode
31. Left mouse click Yes to see bitmap properly
32. Left mouse click Apply
33. Close all windows
34. Reboot the system
Part 5: Install Internet Explorer 5.01.
1. Logon as the administrator
2. Insert the Content Share Version 1.0 CD-ROM
3. Left mouse click cancel to welcome window
4. Left mouse click exit setup
5. Right mouse click the START button
6. Left mouse click Explore
7. Locate and double left mouse click ContentShare(F:)
8. Double left mouse click Ie5
9. Double left mouse click En
10. Double left mouse click Ie5setup.exe
11. Left mouse click I accept the agreement
12. Left mouse click Next
13. Make sure that Install Now is selected
Note: After the next step watch to ensure that the program really does install!!!
You want to see the progress bar work. If it says very quickly that installation is complete it lied to you! If this happens close the window and reinstall selecting reinstall all components and again watch for the progress bar, it will work the second time.
14. Left mouse click Next to install
15. When the installation is complete, remove the CD-ROM
16. Left mouse click Finish to restart your computer
17. Log in as the administrator
18. Wait until the Windows Update window goes away then continue
19. Close all Windows and Programs
Part 6: Load the Profile XP Software.
You may or may not have corrupted the Profile XP software during the previous steps.
Most of the time when the software is corrupted, PDR Access Control will be missing from the services window, or will fail to start if you try to.
Start > Settings > Control Panel > Services
You also will probably get windows after login telling you that one or more services or devices failed to start and possibly indications that Load failed and Access Control not responding.
You may also get windows when you attempt to open Profile applications that will indicate Ordinal not found, .dll file problems.
NOTE: Before continuing, you must have video drives connected
to the Profile XP and be properly powered up.
Also, the video drives must have a valid file system.
1. Double click My Computer
2. Double click Control Panel
3. Double click Services
4. Locate and highlight SNMP Service
5. Left mouse click the Stop button if SNMP is running
6. Left mouse click Yes
7. Stop any applications that are running
8. Close all windows
9. Insert the Profile XP System Software CD
10. Click install ProfileXP Software
11. Click Install
12. Click Next
13. Click Yes
14. Click Next to C:\profile
Note: Ensure that Profile XP System Software Installation is highlighted.
15. Click Next
Note: If you get a Doctor Watson window indicating that a file failed to copy, ignore it and continue software installation.
16. Select No, I will restart my computer later
17. Left mouse click Finish
18. Remove the CD-ROM
19. Do a Power down Restart
20. Login as administrator
21. Close all windows
Part 7: Profile XP Manuals.
Load the Profile XP Manuals and Reader if necessary.
Check for the Acrobat Reader icon on the desktop, if it is there open it up.
When the reader is open, open file C:\profile\documentation and select any manual to verity they are working.
If all is well you can skip the following procedure and go to Part 8, but if not, then install the reader and manuals.
1. Insert the Profile XP Software CD
2. Left mouse click Cancel on the CD Launcher window
3. Right mouse click the Start button
4. Left mouse click Explore
5. Locate and double left mouse click Profile_xp_softw(F:)
6. Double left mouse click acrobat3
7. Double left mouse click ar32e301.exe
8. Left mouse click Yes to install Adobe Acrobat Reader 3.01
9. Left mouse click Next to the Welcome Window
10. Left mouse click Yes to the license agreement
11. Left mouse click Next to the install directory
12. Left mouse click Finish
13. Left mouse click OK to Setup Complete
14. Double left mouse click the release folder on the CD
15. Use the right mouse button to click and drag the documentation folder from the CD into the C:\profile directory
16. Select copy here
17. If asked, left mouse click Yes to All to replace existing files
18. Close the Explorer window
19. Do a power down restart of the Profile
20. Logon as the administrator
Create a shortcut on the Desktop for the Acrobat Reader.
1. Right mouse click anyplace on the green area of the Desktop
2. Select New and then Shortcut
3. Left mouse click Browse
4. Double left mouse click the directory Acrobat3
5. Double left mouse click the folder Reader
6. Double left mouse click AcroRD32.exe
7. Left mouse click Next
8. Rename the file to Acrobat Reader
9. Left mouse click Finish
10. Close all windows
Part 8: NetCentral Enterprise.
If you are using NetCentral Enterprise on the Profile XP, you will have to reload it since you now have NetCentral Light after reloading Profile XP software.
1. Insert the NetCentral CD into the drive
2. Simply follow the CD Launcher and installation instructions
3. When finished, select No, I will restart my computer later
4. Remove the CD-ROM
5. Click Finish
Note: You will need to do power down reboots of the system to install the program into the registries and load the configuration.
Test the program by removing one of the power cords, or removing the fans. If the program is working properly, the tool bar and the text windows will both indicate the problem.
If not, try another power down reboot, it can sometimes take as many as three power off reboots before the program functions properly.
If there is still a problem, the emergency repair may have changed the SNMP Trap, Computer name and or TCP/IP configuration if you did not use an updated ERD.
Network Neighborhood > properties > services > SNMP >
properties > traps
Verify Community name and IPs.
Reboot the system and all should be well.
This completes the Emergency Repair Procedure
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