Information Technology Policy and Procedure Manual Template

Information Technology Policy and Procedure Manual Template

IT Policy and Procedure Manual

How to complete this template Designed to be customized

This template for an IT policy and procedures manual is made up of example topics. You can customize these if you wish, for example, by adding or removing topics. To complete the template:

1. Guidance text appears throughout the document, marked by the word Guidance. Where you see a guidance note, read and then delete it. Guidance has been added to help you complete the template and should not appear in your final version.

2. Using Word's Replace function, search for {Municipality Name} and replace with your company name. a) In Word's Home ribbon, open the Find and Replace tool, choose Replace to open the Find and Replace tool. The Find and Replace dialog opens with the Replace tab selected. b) Enter {Municipality Name} in the Find what field. c) Enter your company name in the Replace with field. d) Click Replace All

3. Replace {items in curly brackets} with your own wording. 4. Where you see a reference to other policies, insert a link to another example policy

that applies in your institution

Page ii of iii

IT Policy and Procedure Manual 5. Once you have finished work on the template, delete the first three pages of the document. 6. Lastly refresh the page numbers in the table of contents. a. Right mouse click on the table of contents b. In the small menu that appears, choose `Update Field' then `Update page numbers only'.

Other tips

To stop this policy manual sitting on a desk collecting dust, make it a living document. How? Ask your staff for their thoughts on how to improve it. Then review it every six months.

Make explaining your policies and procedures an important part of your induction process.

The writing style doesn't need to be formal or longwinded to be effective. Use simple sentences and plain English to reduce the chance an employee or manager will be confused about the intent of your policy or the way to carry out a procedure.

Note: Delete this and the previous page once you complete the template.

Page iii of iii

Information Technology

Policy and Procedure Manual

Table of Contents

Information Technology Policy and Procedure Manual..................................................................... 1 Introduction ......................................................................................................................................... 3 Technology Hardware Purchasing Policy ........................................................................................... 4

Purpose of the Policy ....................................................................................................................... 4 Procedures........................................................................................................................................ 4 Policy for Getting Software ................................................................................................................. 9 Purpose of the Policy ....................................................................................................................... 9 Procedures........................................................................................................................................ 9 Policy for Use of Software ................................................................................................................ 11 Purpose of the Policy ..................................................................................................................... 11 Procedures...................................................................................................................................... 11 Bring Your Own Device Policy......................................................................................................... 14 Purpose of the Policy ..................................................................................................................... 14 Procedures...................................................................................................................................... 14 Information Technology Security Policy .......................................................................................... 18 Purpose of the Policy ..................................................................................................................... 18 Procedures...................................................................................................................................... 18 Information Technology Administration Policy................................................................................ 21 Purpose of the Policy ..................................................................................................................... 21 Procedures...................................................................................................................................... 21 Website Policy ................................................................................................................................... 23 Purpose of the Policy ..................................................................................................................... 23 Procedures...................................................................................................................................... 23 Electronic Transactions Policy .......................................................................................................... 25 Purpose of the Policy ..................................................................................................................... 25 Procedures...................................................................................................................................... 25 IT Service Agreements Policy ........................................................................................................... 27 Purpose of the Policy ..................................................................................................................... 27

IT Policy and Procedure Manual Procedures...................................................................................................................................... 27

Emergency Management of Information Technology....................................................................... 29 Purpose of the Policy ..................................................................................................................... 29 Procedures...................................................................................................................................... 29

Page 2 of 30

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download